1,473 Reception Manager jobs in the United Kingdom

Reception Manager

London, London JKS Restaurants

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Job Description

Reception Manager - Brigadiers

Salary - Up to £50,000 pa

Schedule - Full Time

Experience - Previous experience in a quality restaurant


Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.


The Restaurant

Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.


The Position

We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.

If you have experience in the following, then we want to hear from you:

  • Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
  • Effectively managing reservations and walk-ins to maximise covers during service;
  • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.


Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership
  • Perkbox " access to tons of retail discounts and our wellbeing hub

Look After Yourself

  • Discounted Gym Membership
  • Company Donations for your involvement with Charities
  • Employee Assistance Program
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package " Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme - paying up to £600 per referral
  • Staff parties & long service awards


The Group

JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.

The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.

JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.

This advertiser has chosen not to accept applicants from your region.

Reception Manager

JKS Restaurants

Posted today

Job Viewed

Tap Again To Close

Job Description

Reception Manager - Brigadiers

Salary - Up to £50,000 pa

Schedule - Full Time

Experience - Previous experience in a quality restaurant


Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.


The Restaurant

Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.


The Position

We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.

If you have experience in the following, then we want to hear from you:

  • Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
  • Effectively managing reservations and walk-ins to maximise covers during service;
  • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.


Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership
  • Perkbox " access to tons of retail discounts and our wellbeing hub

Look After Yourself

  • Discounted Gym Membership
  • Company Donations for your involvement with Charities
  • Employee Assistance Program
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package " Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme - paying up to £600 per referral
  • Staff parties & long service awards


The Group

JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.

The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.

JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.

This advertiser has chosen not to accept applicants from your region.

Reception Manager

LGH Hotels Management Ltd

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Job Description

Holiday Inn Basildon

Check out the hotel on our virtual tour

The Opportunity
Are you a highly motivated and experienced individual ready to make a difference? We're looking for a dynamic Reception Manager to be the first point of contact for our guests, ensuring a positive experience from the moment they arrive.

What You'll Do

  • Lead with Excellence: Manage the daily operations of the reception desk, ensuring all staff provide outstanding customer service.
  • Achieve Success: Monitor and ensure the achievement of key performance indicators, such as guest satisfaction and revenue targets.
  • Inspire & Motivate: Train, coach, and motivate reception staff to deliver exceptional guest service and handle any complaints or issues.
  • Build Relationships: Develop and maintain strong relationships with guests and other hotel departments to ensure a seamless guest experience.
  • Oversee Reservations: Ensure the reservations system is accurate and efficiently managed, handling guest bookings with precision.
  • Collaborate Effectively: Work with other departments to fulfill all guest requests and needs in a timely and efficient manner.
  • Manage Budgets: Oversee the reception budget, including labor costs and other expenses, ensuring financial efficiency.

Why Join Us

  • Impactful Role: Play a crucial role in creating lasting impressions and exceptional guest experiences.
  • Supportive Environment: Be part of a team that values your expertise and provides opportunities for growth and development.

Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • At least 2 years of experience in a similar role within a hotel environment
  • Strong leadership skills with a proven ability to manage and motivate a team
  • Excellent communication skills and ability to build strong relationships with guests and colleagues
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Experience with hotel management systems, such as PMS and reservation systems
  • Strong analytical and problem-solving skills with a focus on achieving targets and driving revenue
  • A positive attitude and a commitment to delivering excellent customer service
  • If you are an experienced and passionate hotel professional looking for a new challenge, we invite you to apply for this exciting opportunity.

Hotel
The Holiday Inn Basildon is an exceptional hotel located opposite Festival Park, providing a perfect setting for conferences, meetings, weddings, events, and leisure guests. With 148 comfortable bedrooms available, guests can enjoy a delightful stay. The hotel offers a range of dining options to cater to all tastes.

We are committed to ensuring that all our guests have a memorable experience during their stay with us, and we strive to provide the highest levels of service and hospitality.

The hotel features an open lobby, a conference centre, and a picturesque lakeside garden. It is conveniently located just a 10-minute drive from the M25 and close to Basildon station. Direct trains to Fenchurch Street station in London take only 35 minutes1.

About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

This advertiser has chosen not to accept applicants from your region.

Reception Manager

The Barn Hotel & Spa

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Job Description

Reports to: General Manager / Operations Manager

Department: Front Office / Reception

Contract Type: Full-time, Permanent

Position Overview

The Reception Manager is responsible for the smooth and efficient operation of the hotel's front desk and guest services. This role ensures exceptional guest experiences from arrival to departure while maintaining high operational standards, effective team management, and full utilisation of the Rezlynx Property Management System (PMS).

The ideal candidate will have a strong background in front office operations, proven experience in team leadership, and in-depth knowledge of Rezlynx PMS functionality, reporting, and configuration.

Key Responsibilities Front Office Operations

  • Oversee the daily operations of the reception desk, ensuring all guests receive a warm, professional, and efficient service.
  • Manage all check-in, check-out, and reservation procedures using Rezlynx PMS.
  • Ensure accuracy in billing, payments, and financial reconciliation in coordination with the Accounts department.
  • Monitor room allocations, availability, and occupancy forecasts.
  • Manage group bookings, allocations, and liaise with Sales and Events teams to ensure smooth coordination.
  • Handle guest complaints and feedback promptly and professionally, escalating where appropriate.
  • Maintain up-to-date knowledge of hotel services, facilities, and local area information to assist guests effectively.

Rezlynx PMS Management

  • Act as the Rezlynx PMS lead user and system administrator within the hotel.
  • Train and support reception and reservations teams on Rezlynx functions and updates.
  • Manage user access levels, system permissions, and housekeeping integration.
  • Generate daily, weekly, and monthly performance and occupancy reports.
  • Liaise with Guestline support for troubleshooting, upgrades, and system optimisation.
  • Ensure accuracy of rates, availability, and restrictions in Rezlynx and integrated channels.

Team Management

  • Recruit, train, and develop reception team members to deliver excellent guest service standards.
  • Conduct regular team meetings, performance reviews, and training sessions.
  • Create and manage departmental rotas to ensure adequate staffing levels.
  • Motivate the team to achieve key performance targets such as upselling, guest satisfaction, and efficiency metrics.
  • Maintain effective communication between front office and other departments (Housekeeping, Maintenance, F&B).

Administration & Compliance

  • Prepare and maintain departmental reports, shift handovers, and daily operations logs.
  • Ensure compliance with health and safety, data protection (GDPR), and hotel policies.
  • Assist the General Manager with budgeting, forecasting, and revenue management insights.
  • Monitor and control departmental costs and stock (e.g. stationery, key cards).
  • Support the management of OTA and direct bookings, ensuring rate parity and accuracy across platforms.

Skills & Experience Required

  • Minimum 2–3 years' experience in a front office supervisory or managerial role within a 3 or 4-star hotel.
  • Proficiency in Rezlynx PMS (Guestline) – essential.
  • Strong understanding of hotel front office procedures, reservations, and guest service standards.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong organisational skills with attention to detail and accuracy.
  • Ability to work under pressure and handle difficult situations professionally.
  • Competent in Microsoft Office (Word, Excel, Outlook) and general computer literacy.
  • Flexible approach to working hours, including weekends and public holidays.

Desirable Attributes

  • Experience in Guestline distribution or Channel Manager systems.
  • Knowledge of revenue management principles.
  • Previous experience in a similar independent or branded 3-star property.
  • Passion for hospitality and creating memorable guest experiences.

Salary & Benefits

  • Competitive salary based on experience.
  • Staff discounts on accommodation and F&B.
  • Training and professional development opportunities.
  • Uniform and meals on duty.
  • Supportive and collaborative working environment.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

  • Employee discount
  • Free parking
  • Gym membership
  • On-site gym
  • On-site parking

Language:

  • English (preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Reception Manager

Franco's London

Posted today

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Job Description

An exciting opportunity has arisen for an experienced full-time
Reception Manager
to join our Front of House team at Franco's on Jermyn Street, Green Park.

Why join the Franco's team?

  • Offering approx
    £18 to £9
    per hour or
    5,000 to 7,500
    per year plus yearly bonus

  • Approx. 48 hours a week Monday to Saturday with 2 days off per week

  • The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays

  • 28 days holidays (inc. bank holidays) + additional days given for years of service

  • Training & development opportunities including company funded courses

  • Career progression planning with platform 'Flow Hospitality'

  • Growth opportunities within both restaurants in the company

  • 50% discount in each restaurant within the group (Franco's and Wiltons)

  • Company sickness pay

  • Company pension scheme

  • Uniforms allowance

  • Dry cleaning

  • Delicious meals whilst on duty

  • Recommend a friend Scheme

  • Annual staff party

Who are we?

Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco's is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website

What can you bring to the team?

  • Previous experience as a Reception Manager in a similar establishment, catering for 80 to 120 covers during each service

  • Hospitality experience necessary

  • Sevenrooms & TISSL/Horizon experience would be beneficial

  • Exceptional customer service skills

  • Management & leadership skills

  • Excellent communication, organisational skills & telephone manner

  • Calm under pressure

  • Real pride & passion for what you do

  • Motivation, commitment, success orientated with a 'can do' attitude

  • Knowledge and diversity from previous roles to the team

  • Enthusiasm, drive & desire to learn

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.

This advertiser has chosen not to accept applicants from your region.

Reception Manager

London, London Hilton

Posted 19 days ago

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Job Description

**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources andsupport from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
+ **Yearly Salary ranging from £33,000 to £34,000**
+ **Free** **and healthy** **meals** when on duty
+ **Grow your Career** **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
+ **Discounted dental and health cover**
+ **Guest Experience Day** **after successfully passing probation**
+ **Modern and inclusive** **Team Member's areas**
**What will I be doing?**
+ Oversee the entire Front Office operation to maintain high standards
+ Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
+ Ensure regular and VIP Guests are recognised and that the Reception department operates with a sales attitude and promotes the hotel brand's loyalty scheme
+ Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
+ Set Reception departmental targets and objectives, work schedules, budgets, policies, and procedures
+ Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
+ Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
+ Monitor staffing levels to meet cover business demands
+ Conduct monthly communication meetings and produce minutes
+ Manage staff performance issues in compliance with company policies and procedures
+ Recruit, manage, train and develop the Reception team
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
+ Previous supervisory experience in Front Office within the hotel/leisure/retail sector
+ High level of IT proficiency
+ High level of commercial awareness and sales capabilities
+ Experience of managing people and developing people
+ Previous experience of managing a department and Profit and Loss account
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
+ Ability to work on your own and as part of a team
**It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:**
+ Familiar with Property Management Systems
+ A degree or diploma in Hotel Management or equivalent
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Reception Manager_
**Location:** _null_
**Requisition ID:** _HOT0BZPM_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Reception Manager

JKS Restaurants

Posted today

Job Viewed

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Job Description

Job Description

Reception Manager - Brigadiers

Salary - Up to £50,000 pa

Schedule - Full Time

Experience - Previous experience in a quality restaurant


Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.


The Restaurant

Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.


The Position

We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.

If you have experience in the following, then we want to hear from you:

  • Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
  • Effectively managing reservations and walk-ins to maximise covers during service;
  • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.


Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership
  • Perkbox " access to tons of retail discounts and our wellbeing hub

Look After Yourself

  • Discounted Gym Membership
  • Company Donations for your involvement with Charities
  • Employee Assistance Program
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package " Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme - paying up to £600 per referral
  • Staff parties & long service awards


The Group

JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.

The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.

JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.

This advertiser has chosen not to accept applicants from your region.
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Reception Manager

London, London JKS Restaurants

Posted today

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Job Description

Job Description

Reception Manager - Brigadiers

Salary - Up to £50,000 pa

Schedule - Full Time

Experience - Previous experience in a quality restaurant


Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.


The Restaurant

Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.


The Position

We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.

If you have experience in the following, then we want to hear from you:

  • Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
  • Effectively managing reservations and walk-ins to maximise covers during service;
  • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.


Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership
  • Perkbox " access to tons of retail discounts and our wellbeing hub

Look After Yourself

  • Discounted Gym Membership
  • Company Donations for your involvement with Charities
  • Employee Assistance Program
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package " Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme - paying up to £600 per referral
  • Staff parties & long service awards


The Group

JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.

The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.

JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.

This advertiser has chosen not to accept applicants from your region.

Assistant Reception Manager

London, London COREcruitment Ltd

Posted today

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Job Description

Assistant Reception Manager - Up to £45,000

We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.


About you:

  • Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.
  • Strong people skills with a natural ability to lead, motivate, and inspire a team.
  • Highly organised with excellent attention to detail.
  • Comfortable working late nights and flexible hours.
  • A genuine passion for delivering exceptional service.


Key responsibilities:

  • Overseeing the members’ journey from initial enquiry through to departure.
  • Supporting reservations, seating arrangements, and service flow.
  • Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.
  • Ensuring the highest standards of professionalism and hospitality at all times.
  • Maintaining smooth communication between reception, service, and other departments.


Please apply today or send your CV to Kate B OR call

This advertiser has chosen not to accept applicants from your region.

Assistant Reception Manager

COREcruitment Ltd

Posted today

Job Viewed

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Job Description

Assistant Reception Manager - Up to £45,000

We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.


About you:

  • Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.
  • Strong people skills with a natural ability to lead, motivate, and inspire a team.
  • Highly organised with excellent attention to detail.
  • Comfortable working late nights and flexible hours.
  • A genuine passion for delivering exceptional service.


Key responsibilities:

  • Overseeing the members’ journey from initial enquiry through to departure.
  • Supporting reservations, seating arrangements, and service flow.
  • Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.
  • Ensuring the highest standards of professionalism and hospitality at all times.
  • Maintaining smooth communication between reception, service, and other departments.


Please apply today or send your CV to Kate B OR call

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