2,984 Regional Management jobs in the United Kingdom
Regional Void management Lead
London, London
£31 Hourly
Reed Specialist Recruitment
Posted 8 days ago
Job Viewed
Job Description
Regional Void Lead
- Annual Salary: 31ph umbrella
- Location: Clapham, London
- Job Type: Temporary (4-month contract)
- Hybrid Working: Yes
We are seeking a Regional Void Lead for a temporary 4-month contract to work with a leading Housing provider. This role is crucial for managing the end-to-end process of Void Works within the region, ensuring all statutory requirements are met and performance is optimised. The successful candidate will report directly to the Regional Head of Property Services, highlighting the significance of this role within our business.
Day-to-day of the role:
- Drive key to key turnaround performance within the region, identifying efficiencies or inefficiencies and reporting these in monthly reviews.
- Organise and lead weekly meetings with key stakeholders to enhance the performance of voids in the region.
- Ensure that key stages in the void process are met within set timescales, collate evidence, and escalate when service level agreements are not being met.
- Collaborate with staff at all levels to effectively communicate, motivate, and drive performance.
- Ensure timely approvals and responses within agreed timescales.
- Address issues with scope, quality, and challenges of SOR's, escalating promptly to resolve issues swiftly.
- Prepare monthly reports with accurate data and insights to influence decision-making regarding void management.
- Occasionally visit sites to verify scopes and provide expertise to influence final decisions.
Required Skills & Qualifications:
- Experience in a similar role or part professional qualifications.
- Strong interpersonal skills at all levels and the ability to motivate, inspire, and persuade others.
- Excellent problem-solving skills with a focus on reducing void turnaround times.
- Curious, tenacious, and practical with applied thinking.
- Proficient in Excel and experienced in creating meaningful written reports.
- Previous supervisory experience related to key tasks and performance management.
- Knowledge of NHF SOR codes and some commercial knowledge would be advantageous.
Benefits:
- Competitive salary for the contract duration.
- Hybrid working options, promoting work-life balance.
- Exposure to a dynamic and critical area of property management.
Other Requirements:
- Driving licence and insurance check required.
- No DBS check required.
To apply for the Regional Void Lead position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
This advertiser has chosen not to accept applicants from your region.
0
Regional Void management Lead
Greater London, London
Reed Specialist Recruitment
Posted 16 days ago
Job Viewed
Job Description
Regional Void Lead
- Annual Salary: 31ph umbrella
- Location: Clapham, London
- Job Type: Temporary (4-month contract)
- Hybrid Working: Yes
We are seeking a Regional Void Lead for a temporary 4-month contract to work with a leading Housing provider. This role is crucial for managing the end-to-end process of Void Works within the region, ensuring all statutory requirements are met and performance is optimised. The successful candidate will report directly to the Regional Head of Property Services, highlighting the significance of this role within our business.
Day-to-day of the role:
- Drive key to key turnaround performance within the region, identifying efficiencies or inefficiencies and reporting these in monthly reviews.
- Organise and lead weekly meetings with key stakeholders to enhance the performance of voids in the region.
- Ensure that key stages in the void process are met within set timescales, collate evidence, and escalate when service level agreements are not being met.
- Collaborate with staff at all levels to effectively communicate, motivate, and drive performance.
- Ensure timely approvals and responses within agreed timescales.
- Address issues with scope, quality, and challenges of SOR's, escalating promptly to resolve issues swiftly.
- Prepare monthly reports with accurate data and insights to influence decision-making regarding void management.
- Occasionally visit sites to verify scopes and provide expertise to influence final decisions.
Required Skills & Qualifications:
- Experience in a similar role or part professional qualifications.
- Strong interpersonal skills at all levels and the ability to motivate, inspire, and persuade others.
- Excellent problem-solving skills with a focus on reducing void turnaround times.
- Curious, tenacious, and practical with applied thinking.
- Proficient in Excel and experienced in creating meaningful written reports.
- Previous supervisory experience related to key tasks and performance management.
- Knowledge of NHF SOR codes and some commercial knowledge would be advantageous.
Benefits:
- Competitive salary for the contract duration.
- Hybrid working options, promoting work-life balance.
- Exposure to a dynamic and critical area of property management.
Other Requirements:
- Driving licence and insurance check required.
- No DBS check required.
To apply for the Regional Void Lead position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
This advertiser has chosen not to accept applicants from your region.
1
Business Development
Pedmore, West Midlands
£35000 - £55000 Annually
Four Squared Recruitment Ltd
Posted 8 days ago
Job Viewed
Job Description
Business Development & Marketing Executive
£30-65k+ commission
Join a respected, fast-growing accountancy firm with 35+ years of trusted service.
Four Squared recruitment is representing Lewis Smith Accountants, who arelooking for a proactive, creative professional to lead their business development and marketing efforts. This brand-new role offers the rare chance to shape strategy from the ground up and directly impact their 3–5 year growth plans.
What You’ll Do:
Apply today and help shape the future of Lewis Smith Accountants.
£30-65k+ commission
Join a respected, fast-growing accountancy firm with 35+ years of trusted service.
Four Squared recruitment is representing Lewis Smith Accountants, who arelooking for a proactive, creative professional to lead their business development and marketing efforts. This brand-new role offers the rare chance to shape strategy from the ground up and directly impact their 3–5 year growth plans.
What You’ll Do:
- Identify and engage new business opportunities
- Create and deliver digital marketing campaigns
- Manage CRM and lead tracking
- Support client retention and upselling
- Represent the firm at events and networking sessions
- Experience in business development or marketing (professional services a plus)
- Strong research, content creation, and digital skills
- Confident communicator with a commercial mindset
- Results-driven, hands-on, and great with people
Apply today and help shape the future of Lewis Smith Accountants.
This advertiser has chosen not to accept applicants from your region.
2
Business Development
Clwyd, Wales
£30000 - £50000 Annually
QiStaff Solutions
Posted 8 days ago
Job Viewed
Job Description
Job description
Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.
The Role
As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.
Full training will be given.
Key Responsibilities
- Develop and implement a sales strategy to grow new business opportunities.
- Proactively sell fire & security maintenance contracts to new and existing clients.
- Generate leads through networking, cold calling, and industry events.
- Negotiate and close contracts, ensuring long-term service agreements.
- Maintain strong client relationships, providing excellent after-sales service.
- Keep up to date with industry trends, regulations, and competitor activities.
- Respond quickly and close leads provided
Requirements
No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous
A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence
What they Offer
Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme
Private Medical Insurance
Career development opportunities within a growing company
This advertiser has chosen not to accept applicants from your region.
3
Business Development
Clwyd, Wales
QiStaff Solutions
Posted 2 days ago
Job Viewed
Job Description
Job description
Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.
The Role
As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.
Full training will be given.
Key Responsibilities
- Develop and implement a sales strategy to grow new business opportunities.
- Proactively sell fire & security maintenance contracts to new and existing clients.
- Generate leads through networking, cold calling, and industry events.
- Negotiate and close contracts, ensuring long-term service agreements.
- Maintain strong client relationships, providing excellent after-sales service.
- Keep up to date with industry trends, regulations, and competitor activities.
- Respond quickly and close leads provided
Requirements
No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous
A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence
What they Offer
Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme
Private Medical Insurance
Career development opportunities within a growing company
This advertiser has chosen not to accept applicants from your region.
4
Business Development
Pedmore, West Midlands
Four Squared Recruitment Ltd
Posted 17 days ago
Job Viewed
Job Description
Business Development & Marketing Executive
£30-65k+ commission
Join a respected, fast-growing accountancy firm with 35+ years of trusted service.
Four Squared recruitment is representing Lewis Smith Accountants, who arelooking for a proactive, creative professional to lead their business development and marketing efforts. This brand-new role offers the rare chance to shape strategy from the ground up and directly impact their 3–5 year growth plans.
What You’ll Do:
Apply today and help shape the future of Lewis Smith Accountants.
£30-65k+ commission
Join a respected, fast-growing accountancy firm with 35+ years of trusted service.
Four Squared recruitment is representing Lewis Smith Accountants, who arelooking for a proactive, creative professional to lead their business development and marketing efforts. This brand-new role offers the rare chance to shape strategy from the ground up and directly impact their 3–5 year growth plans.
What You’ll Do:
- Identify and engage new business opportunities
- Create and deliver digital marketing campaigns
- Manage CRM and lead tracking
- Support client retention and upselling
- Represent the firm at events and networking sessions
- Experience in business development or marketing (professional services a plus)
- Strong research, content creation, and digital skills
- Confident communicator with a commercial mindset
- Results-driven, hands-on, and great with people
Apply today and help shape the future of Lewis Smith Accountants.
This advertiser has chosen not to accept applicants from your region.
5
Business Development
Minerva Recruitment Limited
Posted 8 days ago
Job Viewed
Job Description
Technical Sales - Science Based
Job Type: Permanent
Salary: £40,000 £0,000 basic + commission (up to 0,000)
We are supporting a long-established, family-owned scientific company in Bourne End in their search for a commercially focused Business Development Executive . If you have a background in technical sales and a strong academic foundation, this is a fantastic opportunity to join a stable, fr.
Job Type: Permanent
Salary: £40,000 £0,000 basic + commission (up to 0,000)
We are supporting a long-established, family-owned scientific company in Bourne End in their search for a commercially focused Business Development Executive . If you have a background in technical sales and a strong academic foundation, this is a fantastic opportunity to join a stable, fr.
This advertiser has chosen not to accept applicants from your region.
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6
Business Operations Manager, GREF - Regional Portfolio Management (RPM) - EMEA
London, London
Amazon
Posted 3 days ago
Job Viewed
Job Description
Description
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazon's corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon's business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Director's and their team's by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative- providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
- Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
- Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
- Develop and publish quarterly business review presentations.
- Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
- Steward the annual planning process, forums and commitment establishment.
- Manage team reporting tools to track progress against regional commitments.
- Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
- Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
- Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
- Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
- Maintain cross regional peer connections
- Manage department T&E and controllable line items within budget.
Basic Qualifications
- Bachelor's degree in Business Management, Project Management, Finance or Engineering.
- Significant professional experience in program or project management working in real estate, facilities management, or space planning.
- Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
- Experience in the areas of implementation, information, and service provider relationships.
- Excellent communication (verbal and written) and interpersonal skills.
- Excellent analytics and data management skills.
- A proven ability to influence and collaborate across groups and build remote teams.
- Be self-motivated and directed and require minimal supervision.
- Project management, organizational and entrepreneurial skills.
- Proven analytical experience.
- Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazon's corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon's business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Director's and their team's by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative- providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
- Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
- Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
- Develop and publish quarterly business review presentations.
- Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
- Steward the annual planning process, forums and commitment establishment.
- Manage team reporting tools to track progress against regional commitments.
- Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
- Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
- Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
- Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
- Maintain cross regional peer connections
- Manage department T&E and controllable line items within budget.
Basic Qualifications
- Bachelor's degree in Business Management, Project Management, Finance or Engineering.
- Significant professional experience in program or project management working in real estate, facilities management, or space planning.
- Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
- Experience in the areas of implementation, information, and service provider relationships.
- Excellent communication (verbal and written) and interpersonal skills.
- Excellent analytics and data management skills.
- A proven ability to influence and collaborate across groups and build remote teams.
- Be self-motivated and directed and require minimal supervision.
- Project management, organizational and entrepreneurial skills.
- Proven analytical experience.
- Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Portfolio Strategist, Europe , GREF - Regional Portfolio Management EMEA
London, London
Amazon
Posted 3 days ago
Job Viewed
Job Description
Description
Are you ready to shape the future of Amazon's European corporate office portfolio? As a European Portfolio Strategist, you'll drive sustainable and employee-centric real estate strategies across 30 countries, optimizing our 7.6MM RSF portfolio. In this role, you'll have the opportunity to make a significant impact on Amazon's European real estate landscape. You'll collaborate with cross-functional teams to develop innovative strategies that align with business needs and support our commitment to sustainability. Your expertise will be crucial in creating workplaces that foster health, wellness, connection, and innovation for Amazon employees across the region.
Day to day you will collaborate with regional key-stakeholders to develop and implement portfolio-wide European transaction strategies, present recommendations to regional leadership for portfolio optimization, champion sustainable practices, including 'Green Leasing' initiatives, and engage in cross-regional knowledge sharing and best practice implementation.
Key job responsibilities
- Create 10-year city-wide Masterplan frameworks providing a holistic long-term strategic vision that aligns with broader Amazon goals within an urban, developmental policies and trends (geopolitical, social and economic) context.
- Lead engagement and alignment with regional leadership on strategy paper deliverables, looking ahead 3-6-9 months. Ensure alignment of strategic recommendations and facilitate transition over to Transaction Management to execute.
- Own the Critical Lease Events within region, ensuring timely Plan of Record decisions in alignment with key stakeholders over a rolling 36-month time horizon.
- Leverage technology to enhance decision-making through real estate research and analytics.
- Support the development of best practices to drive performance across the portfolio.
- Collaborate with AMER and APAC peers to ensure consistency and the sharing of best practices and lessons learned.
- Support the GREF Spend Approval process in line with Amazon's Spend & Transaction Policy.
- Work in a matrix reporting structure, encompassing both dotted and hard reporting lines.
- Ensure 100% procedural compliance at all times.
Basic Qualifications
- Significant professional experience in a corporate real estate strategic consulting environment
- Bachelor's degree or higher with relevant professional qualifications
- Proficiency in productivity software, including Microsoft Office suite and Smartsheet
Preferred Qualifications
- Strong communication and writing skills
- Ability to influence peers and stakeholders
- Problem-solving skills in ambiguous situations
- Knowledge of EU real estate markets and trends
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Are you ready to shape the future of Amazon's European corporate office portfolio? As a European Portfolio Strategist, you'll drive sustainable and employee-centric real estate strategies across 30 countries, optimizing our 7.6MM RSF portfolio. In this role, you'll have the opportunity to make a significant impact on Amazon's European real estate landscape. You'll collaborate with cross-functional teams to develop innovative strategies that align with business needs and support our commitment to sustainability. Your expertise will be crucial in creating workplaces that foster health, wellness, connection, and innovation for Amazon employees across the region.
Day to day you will collaborate with regional key-stakeholders to develop and implement portfolio-wide European transaction strategies, present recommendations to regional leadership for portfolio optimization, champion sustainable practices, including 'Green Leasing' initiatives, and engage in cross-regional knowledge sharing and best practice implementation.
Key job responsibilities
- Create 10-year city-wide Masterplan frameworks providing a holistic long-term strategic vision that aligns with broader Amazon goals within an urban, developmental policies and trends (geopolitical, social and economic) context.
- Lead engagement and alignment with regional leadership on strategy paper deliverables, looking ahead 3-6-9 months. Ensure alignment of strategic recommendations and facilitate transition over to Transaction Management to execute.
- Own the Critical Lease Events within region, ensuring timely Plan of Record decisions in alignment with key stakeholders over a rolling 36-month time horizon.
- Leverage technology to enhance decision-making through real estate research and analytics.
- Support the development of best practices to drive performance across the portfolio.
- Collaborate with AMER and APAC peers to ensure consistency and the sharing of best practices and lessons learned.
- Support the GREF Spend Approval process in line with Amazon's Spend & Transaction Policy.
- Work in a matrix reporting structure, encompassing both dotted and hard reporting lines.
- Ensure 100% procedural compliance at all times.
Basic Qualifications
- Significant professional experience in a corporate real estate strategic consulting environment
- Bachelor's degree or higher with relevant professional qualifications
- Proficiency in productivity software, including Microsoft Office suite and Smartsheet
Preferred Qualifications
- Strong communication and writing skills
- Ability to influence peers and stakeholders
- Problem-solving skills in ambiguous situations
- Knowledge of EU real estate markets and trends
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Business Development Manager,Business Development,Premium Support
London, London
Amazon
Posted 4 days ago
Job Viewed
Job Description
Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.
Key job responsibilities
Customer & Market Engagement:
Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
Solution Adoption & Expansion:
Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
Data-Driven Strategy & ROI Analysis:
Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
Commercial Innovation & Experimentation:
Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
Field & Partner Enablement:
Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
Sales & Business Development Execution:
Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.
Key job responsibilities
Customer & Market Engagement:
Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
Solution Adoption & Expansion:
Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
Data-Driven Strategy & ROI Analysis:
Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
Commercial Innovation & Experimentation:
Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
Field & Partner Enablement:
Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
Sales & Business Development Execution:
Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
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