254 Relations jobs in the United Kingdom

• Build and maintain strong, long-term customer relationships
• Monitor and ensure high levels of customer satisfaction
• Drive engagement with company systems and services
• Maximise customer contract lifetime through proactive support
• Lead all non-technical customer communications
• Manage the onboarding process for new clients
• Collaborate with technical teams to address customer requests
• Support the sales team in responding to new customer needs
• Coordinate with internal teams to ensure smooth order fulfilment
• Resolve customer concerns with empathy and professionalism

• Proven experience in customer service or account management
• Outstanding verbal and written communication
• Positive, energetic attitude with a customer-first mindset

• Willingness to travel occasionally for client visits

• Opportunity to grow within a fast-paced, supportive environment
• Work with a diverse and engaged customer base
• Flexible hybrid working options

• Competitive salary and benefits package including bonus / commission. This role is paying £73500 OTE.
• 20 days holiday (plus Bank Holidays).
• A supportive and collaborative working environment.
• Opportunities for professional development and training.
• Access to high street discounts via our mobile friendly HapiApp benefits platform
• Workplace pension
• Free onsite parking available
• Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
• Employee Assistance Programme, occupational health support and wellbeing services

• Manage sales enquiries to maximise sales and occupancy of the care home.
• Host prospective customer visits, complete follow up calls, identifying key referral groups.
• Support the development of the marketing strategy to support the Group Sales Team.
• Develop and maintain a high profile within the local community to promote the care home.
• Maximise profit performance of sales to meet or exceed targets.
• Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
• Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.

• Possess demonstrable experience working in a similar sales role, with healthcare industry experience.
• Sales and Customer service experience is essential in a face to face or business to customer capacity.
• Engaging stakeholder relationship skills
• Experience working with multidisciplinary teams to support project delivery.
• Be decisive, self-motivated, proactive, flexible, and adaptable.

• Provide expert advice and guidance on complex and high-risk employee relations matters, ensuring outcomes are fair, legally compliant, and aligned with business goals.
• Support and coach managers on a wide range of ER issues including performance, conduct, absence, grievances, and probation.
• Take the lead on formal processes such as disciplinary and grievance hearings, ensuring documentation and correspondence are handled efficiently and professionally.
• Design and deliver practical, engaging training sessions to equip managers with the tools and confidence to manage people effectively and consistently.
• Drive proactive employee relations strategies, including mediation and conflict resolution, to foster a healthy and respectful workplace.
• Work closely with senior leaders and HR colleagues to maintain a high-trust, high-performance environment across the organisation.

• A seasoned Employee Relations professional with proven experience managing complex and high-risk cases end-to-end.
• Confident managing multiple cases in a fast-paced, dynamic setting while maintaining a pragmatic and professional approach.
• Strong interpersonal and communication skills, with the ability to influence and build trust at all levels of the business.
• Self-driven, discreet, and solutions-oriented, with a clear focus on outcomes and continuous improvement.
• CIPD Level 5 qualified (or equivalent experience).

The Role: Customer Service Advisor

Location: Hessle

Salary up to 33k plus package

Permanent position

Construction and Housing

The role

Linsco is working I with a well-established and highly reputable construction company who are looking for a n experienced Customer relations advisor to join their team on a permanent basis.

This is a fantastic opportunity that will offer a competitive salary, bonus and career progression.

• To be a proactive member of the regional Customer Care team promoting and providing a 5* customer service level within the regional operational area.
• Work in collaboration with the regional team to collate the appropriate information to provide an informed, accurate and detailed response to all customer complaints.
• Demonstrably support continuous drive to deliver 5 * customer service by championing the customer journey and actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation.
• Effectively administer and manage all regional complaints in an efficient and timely manner, ensuring compliance
• Provide accurate and detailed reports on all customer complaints and their status in weekly regional meetings whilst ensuring to immediately escalate any serious concerns in a timely manner.
• Responsible for actioning and issuing all Customer Care defects received through the maintaining service level agreements.
• Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales.
• Providing support to the regional team in respect of all customer queries.
• Answering inbound customer calls, and ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages
• Efficient management of the Customer Care email In-box
• Managing the customer relationship post legal completion, contacting them to understand their journey and experience, providing feedback to the regional teams, ensuring Customer First is driven throughout.
• Supporting the region in the delivery of a 5* satisfaction score
• Effective handling of all complaints in line with NHQC & Consumer Code requirements
• Acts as a brand ambassador with excellent customer service skills
• Collaborates effectively with wider Customer care team and onsite construction team
• Continuously strives to improve service provided and personal performance
• Provides accurate and reliable key customer service and other business information and at all times ensure that
• Excellent customer relationship management skills within an on-line context as well as face to face setting.
• Excellent customer service communication skills, both written and verbal.
• IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook)
• Experience working within a customer service role.
• Strong collaborative, team working and interpersonal skills.
• A working understanding of the financial implications of the methods and sequences of build.
• Extensive product, NHQC and Customer Service experience is preferrable

Please apply with an updated CV and we will be in touch with suitable candidates

Linsco is acting as an Employment Agency in relation to this vacancy.

Location: Point of Ayr, Talacre, North Wales

Contract Type: 2-Year PAYE Contract (Inside IR35)

Start Date: ASAP

Industry: Energy / Carbon Capture

Purpose of the Position

We are seeking a dedicated and experienced Industrial Relations Advisor to join our Energy Carriers Division on a major onshore carbon capture project based in North Wales. You will play a key role in supporting the successful implementation of local industrial agreements with multiple trade unions and stakeholders. This is a pivotal opportunity to be at the forefront of one of the UK’s flagship carbon reduction projects.

Key Responsibilities

As Industrial Relations Advisor, your core responsibilities will include:

• Trade Union Engagement:
• Build and maintain transparent, constructive, and compliant relationships with local, national, and international trade unions and employers’ organisations.
• Agreement Development & Compliance:
• Contribute to the definition and negotiation of relevant Industrial Instruments (e.g., NAECI, Supplementary Project Agreements) and ensure their correct interpretation and application across all project teams.
• Project-Level Coordination:
• Manage and coordinate the overall industrial relations framework for the project, including subcontractor compliance, ensuring alignment with trade union deliverables and labour laws.
• Culture & Ethics:
• Champion a culture rooted in respect for human rights, workforce welfare, and positive employee relations. Assist Sustainability teams in collecting data for reporting and promoting workplace well-being.
• Crisis & Media Management:
• Support the business in the management of industrial activities during M&As or disputes, ensuring coordination with external communication teams when issues may become public.
• Cross-Functional Collaboration:
• Act as the central point of contact for HR, Line Management, and Sustainability teams, offering expert advice and strategic direction on all industrial relations matters.

Candidate Profile

Education:

• Bachelor’s or Master’s degree in Industrial Relations, Labour Law, Human Resources, or a related field.

Experience:

• Proven track record in negotiating and managing complex industrial agreements such as NAECI and Supplementary Project Agreements.
• Demonstrated success working on large-scale infrastructure, energy, or construction projects.

Skills & Knowledge:

• Deep understanding of UK employment law, industrial instruments, and trade union practices.
• Ability to influence and negotiate with key stakeholders.
• Strong interpersonal, advisory, and organisational skills.

Languages:

• Fluent in English (spoken and written).

What We Offer

• Contract: 2-year PAYE agency contract (Inside IR35)
• Location: Point of Ayr, Talacre, with on-site presence required
• Project: Pioneering onshore carbon capture infrastructure
• Impact: Be part of a high-profile, sustainability-focused project with a long-term vision for decarbonisation in the UK.

Employee Relations Advisor

Logistics

Nuneaton

HR Advisor

Hybrid working

Client Details

PageGroup are delighted to support a leading logistics business with the appointment of an Employee Relations Advisor to join a busy ER team.

This role can offer hybrid working of 3 days office and 2 home per week. You will mostly be based from Nuneaton but some travel required to other Midlands sites as and when required.

Description

The role of Employee Relations Advisor will report to an ER Manager and work as part of a busy ER team. You will take responsibility for high volume employee relation casework ranging from low level to more complex cases.

This will include:

• Providing expert advice on employee relations matters
• Supporting managers in handling performance and disciplinary issues
• Support in developing and implementing HR policies and procedures
• Support to up skill managers to deal with people matters
• Managing low-level to complex employee relations casework

Profile

Ideal applicants for this role will have a proven HR Advisory background and comfortable dealing with a wide range of employee relations casework from low-level to complex.

The role will mostly be based from Nuneaton but you will be required to travel to other Midlands sites as and when needed

Job Offer

• Up to 36000
• Hybrid working - 3 days office and 2 home per week

RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford.

Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.

Main duties will be;

• To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
• To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
• To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
• Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in

About You:

• Proven experience in a senior sales and marketing role within the care sector is essential
• Strong understanding of the private care market
• Exceptional leadership, communication, and relationship-building skills
• Strategic thinker with a results-driven mindset
• Willingness to travel across the specified regions

Why Join Us?

• Work with a supportive and forward-thinking team

• Develop and maintain strong relationships with institutional funding partners, LPs, and private investors.
• Drive capital raising initiatives to support bridging and development lending activities.
• Manage investor communications, reporting, and updates to ensure transparency and engagement.
• Represent the company at investor meetings, industry events, and networking opportunities.
• Collaborate with internal teams to align investor requirements with deal flow and product offerings.
• Identify opportunities to cross-promote lending products and contribute to business development.

• Annual salary of 90,000.
• Performance-related bonus.
• Incentives for cross-promoting lending products and originating new opportunities.
• Collaborative and entrepreneurial culture.

• A background in investor relations or capital raising within an alternative lending platform or private debt fund.
• Experience in capital markets or from a leading real estate firm/advisory with exposure to fundraising.
• Strong understanding of real estate finance and investment products.
• Exceptional relationship-building skills and a proactive approach to generating opportunities.
• Excellent communication skills to articulate complex investment strategies clearly.
• An entrepreneurial mindset with a results-driven approach.

Formula 1 is the fastest growing sport in the world, attracting millions of new fans every year. As we continue our growth globally, we are looking for a Senior Corporate Relations Executive to support the business in its global political and business engagement. The role will be London based, with the potential for travel.

Main Duties & Responsibilities:

• Supporting the Head of Corporate Relations and the Corporate Relations team to run an effective engagement programme with global politicians to promote Formula 1.
• Support in implementation of political engagement plans in the UK, Europe and key markets globally.
• Draft and manage correspondence with political and non-governmental stakeholders on behalf of senior F1 stakeholders.
• Create and maintain master stakeholder matrix, ensuring updates are made in an accurate and timely manner.
• Monitor political debates across the UK, EU, US and Asia, for topics relevant to Formula 1 and create briefing notes to be shared with senior leadership.
• Work with our political agency to deliver strategy.
• Work with the Corporate Relations team to build relationships with UK, European and global political offices.
• Work alongside the Formula 1 Press Office to deliver media to support political engagement where required.
• Draft briefing notes, biographies and other supporting materials for F1 executives ahead of meetings.
• Plan and manage events in support of the Corporate Relations Strategy.

About You:

• 1-2 years experience working in an agency or within in-house public affairs team.
• Understanding of UK, European, US, and Asian political processes.
• Experience of working within a team to deliver meetings and ongoing engagement with politicians at backbench and Government level, as well as developing relationships with Special Advisors and other key contacts.
• Experience in monitoring key debates and the process of legislation across multiple jurisdictions, including the UK, EU, and other global markets.
• Strong administrative, interpersonal, written and speaking/presenting skills.