1,072 Relations jobs in the United Kingdom

Senior HR Business Partner

Cambridge, Eastern Jagex Limited

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Job Description

Location: Cambridge, UK – Hybrid available with approx 2 days in office per month.

Are you an experienced HR professional who thrives in dynamic, creative environments and has a passion for empowering teams to achieve their best work?

As a Senior HR Business Partner at Jagex, you’ll work closely with leaders across the business, particularly with our game development teams, to deliver strategic people initiatives.

You’ll bring deep insights into what it takes to support and scale high-performing creative and technical teams.

This is a pivotal role within our People Team, offering the opportunity to shape the employee experience, influence organisational design, and support leaders with data-driven, people-first solutions that contribute to our long-term vision of continuing to create forever games for our players.

What you’ll be doing:

  • Partnering with senior leaders across the organisation, providing expert guidance on all people-related matters.
  • Designing and implementing strategic people initiatives to improve organisational effectiveness, talent development, and team engagement.
  • Leveraging video game industry knowledge to guide best practices in performance management, succession planning, and workforce planning.
  • Supporting leaders with complex employee relations cases, organisational change, and team dynamics.
  • Collaborating with Talent Acquisition, L&D, and Hr Operations teams to deliver a cohesive employee lifecycle experience.
  • Analysing people data and metrics to drive decision-making and present insights to senior stakeholders.
  • Coaching and mentoring HR colleagues and leaders to continuously elevate our people practices.

What we’re looking for:

  • Proven experience as a Senior HR Business Partner or equivalent role.
  • Strong commercial acumen and experience working closely with leadership teams to influence business outcomes.
  • Deep understanding of employment law, HR policies, and best practices in the UK (and ideally international).
  • Track record of successfully delivering large-scale organisational and cultural change initiatives.
  • Excellent stakeholder management, communication, and influencing skills.
  • Comfortable working in a fast-paced, scaling organisation with a mix of onsite, hybrid and remote workers.
  • Strong examples of using data-driven solutions to shape decisions and measure impact.
  • Passionate about diversity, equity, and inclusion and embedding inclusive practices across the employee journey.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

  • Private Healthcare, including Dental Plan.
  • Minimum 6% Pension contributions.
  • Employee Assistance Programme & onsite Counselling.
  • Life Insurance.
  • Discretionary annual performance bonus.
  • Enhanced family leave policies from day 1.
  • Flexible working hours.
  • 25 days annual leave +
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Client Relations Executive

Kingsfold, South East £26000 - £28000 Annually Pertemps Crawley

Posted 1 day ago

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permanent
Are you a confident & proactive individual with a passion for delivering exceptional customer service?

Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.

*Full driving license is required*

The Role
  • Handle customer enquiries via phone & email, assisting on products & services
  • Make outbound calls to clients & prospects to promote services & nurture relationships
  • Ensure engineers are assigned to the correct jobs & dispatched on time
  • Process payments & manage collections within agreed timescales
  • Liaise with the warehouse team to ensure parts & kits are available for jobs
  • Reconnect with lapsed client & identify opportunities to upsell additional services
  • Support the Business Development Manager by following up on leads & booking appointments for service sign-ups

The Candidate
  • Strong customer service skills & confident personality
  • Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
  • Previous experience of working in a similar role is advantageous
  • Full driving license is required

The Package
  • Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
  • Salary of 26,000 - 28,000pa + commission
  • 6-month probation with comprehensive training provided
  • 20 days holiday + BH + Christmas shutdown!
  • Company social events & activities throughout the year

This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.
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European Client Relations

London, London Tradeweb

Posted today

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Job Description

**Group Details**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**
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European Client Relations - French Speaking

London, London Tradeweb

Posted today

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Job Description

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
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Customer Service Advisor - Client Relations

LE1 5DG Leicester, East Midlands £12 Hourly WhatJobs

Posted today

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Job Description

part-time
Our client is seeking an enthusiastic and customer-oriented Customer Service Advisor to join their team. This role is based in their Leicester, Leicestershire, UK office, offering a hands-on approach to client interaction. As a Customer Service Advisor, you will be the first point of contact for customers, providing information, resolving queries, and ensuring a positive experience. Your primary responsibilities will include answering incoming calls, responding to emails, and assisting customers with inquiries about products, services, and accounts. You will be expected to actively listen to customer needs, identify solutions efficiently, and escalate issues to the appropriate departments when necessary. Maintaining accurate customer records and logging all interactions in the company's CRM system is a key part of the role. Building rapport and fostering strong relationships with clients through clear, friendly, and professional communication is essential. You will also be involved in processing orders, managing returns, and providing general administrative support to the sales and operations teams. The ideal candidate will possess excellent communication and interpersonal skills, with a friendly and approachable demeanour. Previous experience in a customer-facing role is highly desirable. Strong organisational skills and the ability to multitask in a busy office environment are important. Familiarity with Microsoft Office Suite and basic computer operations is required. You should be a team player, eager to learn, and committed to providing outstanding customer service. This role offers the opportunity to develop your skills within a supportive team and contribute to the overall success of our client's customer relations.
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Senior Aesthetician & Client Relations Specialist

SO14 0AA Southampton, South East £32000 annum + com WhatJobs

Posted today

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Job Description

full-time
Our client, a prestigious beauty and wellness clinic in **Southampton, Hampshire, UK**, is seeking a highly skilled and experienced Senior Aesthetician to join their dynamic team. This role offers a unique blend of hands-on client treatments and client relations management, providing a rewarding opportunity for a passionate professional. You will be responsible for performing a wide range of advanced aesthetic treatments, including facial rejuvenation, laser therapies, chemical peels, and micro-needling, all while maintaining the highest standards of client care and safety. Building and nurturing strong client relationships is paramount; you will actively engage with clients to understand their needs, develop personalized treatment plans, and ensure their overall satisfaction and loyalty. The ideal candidate will possess a Level 4 qualification in Beauty Therapy or equivalent, coupled with substantial experience in delivering advanced aesthetic procedures. Exceptional communication, interpersonal, and consultation skills are essential, enabling you to provide expert advice and build trust. This is a hybrid role, requiring your presence in the clinic on specified days for direct client interaction and team collaboration, with potential for remote administrative tasks or client follow-ups on other days. You will also contribute to the clinic's marketing efforts by sharing client testimonials and treatment results (with consent). Staying updated with the latest industry trends, technologies, and product knowledge is crucial. You will be expected to mentor junior staff, contribute to training sessions, and uphold the clinic's reputation for excellence.

Responsibilities:
  • Perform advanced aesthetic treatments with precision and care.
  • Conduct thorough client consultations to assess needs and recommend treatments.
  • Develop and implement personalized treatment plans.
  • Build and maintain strong, long-term client relationships.
  • Ensure client comfort, safety, and satisfaction throughout their visit.
  • Manage client appointments and follow-up communications.
  • Maintain impeccable hygiene and sterilization standards in treatment rooms.
  • Stay current with industry advancements and new treatment modalities.
  • Contribute to team meetings and assist in staff training.
  • Manage skincare product inventory and client product recommendations.
Qualifications:
  • NVQ Level 3/4 or equivalent in Beauty Therapy.
  • Certified in advanced aesthetic treatments (e.g., laser, chemical peels).
  • Minimum 3-5 years of experience as an Aesthetician.
  • Proven ability to build and maintain client relationships.
  • Excellent communication and interpersonal skills.
  • Knowledge of skincare products and ingredients.
  • Passion for the beauty and wellness industry.
  • Ability to work effectively in a team environment.
  • Basic understanding of clinic administration.
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Remote Administrative Assistant - Client Relations

SR1 1XX Sunderland, North East £25000 annum (pro WhatJobs

Posted today

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Job Description

part-time
A dynamic and forward-thinking consultancy is searching for a meticulous and proactive Remote Administrative Assistant to focus on client relations. This role is entirely remote, allowing you to work from the comfort of your own home. You will provide essential support to our client-facing teams, ensuring smooth communication and excellent service delivery for our valued clients. Key responsibilities include managing client correspondence via email and phone, scheduling meetings and appointments, maintaining client databases, preparing reports and presentations, and assisting with onboarding new clients. You will be the first point of contact for many client inquiries, requiring a professional and friendly demeanor. The ideal candidate will have proven experience in an administrative or customer service role, ideally with a focus on client management. Exceptional organisational skills, attention to detail, and the ability to multitask effectively are crucial. You must be proficient in using office productivity software (Microsoft Office Suite, Google Workspace) and virtual collaboration tools (Zoom, Teams). Strong written and verbal communication skills are essential for liaising with clients and internal teams. A reliable internet connection and a dedicated home workspace are required for this fully remote position. Our client values individuals who are self-motivated, adaptable, and committed to providing a high level of support. This part-time position offers a fantastic opportunity to contribute to a growing business and develop your administrative expertise in a flexible, remote setting.
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Senior Beauty Advisor & Client Relations Manager

S1 1DA Sheffield, Yorkshire and the Humber £32000 annum + ben WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a highly motivated and customer-focused Senior Beauty Advisor & Client Relations Manager to join their team in **Sheffield, South Yorkshire**. This role requires a blend of expert beauty knowledge, exceptional client service skills, and the ability to manage relationships effectively, with a hybrid working model that balances client-facing responsibilities with administrative tasks.

Key Responsibilities:
  • Provide expert advice and consultations on beauty products, skincare, and makeup application to clients.
  • Build and maintain strong, long-lasting relationships with a portfolio of high-value clients.
  • Manage client appointments, bookings, and follow-ups to ensure a seamless customer journey.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner, aiming for first-contact resolution.
  • Organize and host client events, workshops, and exclusive in-store experiences.
  • Maintain immaculate presentation of beauty counters and product displays.
  • Process sales transactions accurately and efficiently.
  • Assist in training and mentoring junior beauty advisors.
  • Monitor customer feedback and trends to identify areas for service improvement.
  • Achieve individual and team sales targets through excellent client engagement.
  • Collaborate with the marketing team on promotional activities and new product launches.

Qualifications:
  • Previous experience in a senior beauty advisory or client management role within the beauty or luxury retail sector.
  • Proven track record of exceptional customer service and sales performance.
  • In-depth knowledge of beauty products, skincare, and makeup trends.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong organizational and time management abilities.
  • A passion for the beauty industry and a commitment to client satisfaction.
  • Ability to work effectively in a team and independently.
  • Flexibility to work some evenings and weekends as required by the hybrid schedule.
  • Relevant beauty qualifications or certifications are desirable.

This is an exciting opportunity for an experienced beauty professional to take on a leadership role, contributing to client satisfaction and sales growth in a reputable beauty establishment.
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Head of Client Relations, Pension Administration

Gallagher

Posted today

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Job Description

not assigned
Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable tran.













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Remote Real Estate Agent - Client Relations Specialist

PL4 0AD Plymouth, South West £40000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a progressive real estate agency, is seeking a driven and personable Remote Real Estate Agent to join their virtual sales team. This fully remote role allows you to manage client interactions, property viewings (virtually or with local support), and sales processes from anywhere. You will be instrumental in connecting buyers and sellers, providing expert advice, and guiding clients through successful property transactions.

Responsibilities:
  • Engage with potential buyers and sellers through various remote channels (phone, email, video calls).
  • Conduct virtual property tours and provide detailed information about listings.
  • Identify client needs and match them with suitable properties.
  • Prepare and present comparative market analyses (CMAs) to sellers.
  • Negotiate offers and guide clients through the closing process.
  • Maintain a deep understanding of the local property market trends and values.
  • Build and nurture strong relationships with clients, ensuring a positive experience.
  • Manage and update property listings and client databases.
  • Collaborate with marketing teams to promote properties effectively.
  • Ensure all legal and regulatory requirements are met during transactions.
  • Stay updated on industry best practices and technological advancements in real estate.
  • Achieve sales targets and contribute to the overall success of the agency.

Qualifications:
  • Valid real estate license or qualification required to operate in the UK.
  • Proven experience as a Real Estate Agent or in a client-facing sales role.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong understanding of the real estate market and transaction processes.
  • Proficiency in using CRM software and virtual meeting platforms.
  • Ability to work autonomously, manage time effectively, and maintain high productivity in a remote setting.
  • Self-motivated with a results-oriented approach.
  • Excellent organizational skills and attention to detail.
  • Must have a reliable internet connection and a professional home office setup.
  • Experience with digital marketing and virtual tours is a significant advantage.
  • A commitment to providing exceptional client service.
This role is based in Plymouth, Devon, UK , but is entirely remote. If you are a motivated sales professional with a passion for real estate and the ability to excel in a virtual environment, this is an excellent opportunity. Join a forward-thinking agency and build a successful career from home.
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Public Relations Specialist - Media Relations

BT1 1AB Belfast, Northern Ireland £40000 Annually WhatJobs

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full-time
Our client, a prestigious media and communications agency, is looking for a highly skilled and proactive Public Relations Specialist to join their remote-first team. This role is pivotal in managing media relations, developing compelling press materials, and shaping positive public perception for a diverse range of clients. You will be instrumental in crafting and executing effective PR strategies that achieve significant media coverage and enhance brand reputation.

Key responsibilities include building and nurturing relationships with journalists, bloggers, and influencers across various media outlets. You will draft press releases, media advisories, and pitch letters, proactively seeking opportunities for client visibility. Developing comprehensive media lists, monitoring media coverage, and analyzing PR campaign performance will also be integral to your role. Crisis communication planning and execution will be a key responsibility. You will work closely with
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