51 Repair jobs in the United Kingdom

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

• Job Title: Cassette Repair Technician
• Location: Rotherham
• Salary: £26,374.40
• Hours: 40 Hours working week, permanent position

What is the role of a Cassette Repair Technician?

To repair the full range of cassettes found in our ATM estate.

What will I be doing as a Cassette Repair Technician?

• Repair and refurbish ATM cassettes across all estates (NCR, Wincor).
• Ensure all cassette repairs meet exacting standards and comply with stringent quality control measures.
• Use ATMs, diagnostic equipment, and test programs to identify faults and assist with troubleshooting.
• Ship parts to field engineers as required.
• Update and maintain the tracking system accurately.
• Perform repair and maintenance on test ATMs.
• Harvest usable parts from decommissioned equipment.
• Assist in managing and maintaining cassette operation stock and storage areas.
• Load and unload parts deliveries safely and efficiently.
• Complete all administrative tasks associated with the role in a timely manner.
• Implement product upgrades and enhancements as needed.
• Continuously contribute to the improvement and refinement of repair processes to enhance part longevity.

What will I need to succeed as a Cassette Repair Technician?

• PC basic skills – Excel, Teams
• Ability to follow technical information and procedures correctly.
• Ensure all regulatory procedures are followed correctly.
• Creative and analytical problem-solving skills.
• A methodical and systematic approach to troubleshooting and resolving faults.
• Full training will be provided.
• Motivated and a team player and a willingness to learn.
• Attention to detail.
• Prioritise your workload and work to tight deadlines.
• Possess good communication skills.
• Potential to lift heavy equipment as and when required.

Shift pattern

• 8am to 5pm Monday to Friday
• Weekend & weekday overtime may be required depending on the needs of the business.

As a Cassette Repair Technician, we can offer:

• £26,374.40
• 24 days holiday, rises to 25 after 5 years’ service.
• Competitive defined contribution company pension with Fidelity.
• 75% Employer funded single private medical cover with the option to buy additional cover.
• Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
• Employee life assurance.
• Employer funded Income protection scheme.
• Employee Assistance Programme, with 24/7 counselling service.
• Access to MYGYM discounts for membership offers and discounts.
• Access to a range of lifestyle discounts.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Repair Technician

Based : High Wycombe
Term : Permanent, Full time
Salary : Dependant on experience + excellent benefits

The Role:

We are looking for an experienced service technician to join the in-house Service Department. Working in a close team, this role comprises of product repairs, communicating with customers and helping our world-wide service network serve our global customer base, all while looking for opportunities to improve product reliability.

Key responsibilities include:

• Repairing Focusrite, Focusrite Pro and Novation products by evaluating units, diagnosing faults, carrying out repairs to a component level and testing devices.
• Ensuring effective turnaround of products through the department.
• Putting together cost estimates for repairs.
• Assisting our customers and external service partners with remote diagnosis and repair advice via email and telephone.
• Liaising with engineers and manufacturing in a closed-loop feedback system to improve product reliability.
• Creating service documentation to support our Global Service Network.
• Carrying out workshop operations such as unit transfers and booking in spare parts.
• Continually working to improve our systems and processes to deliver the above.

Abilities, skills, and experience required:

• At least 2-3 years electronics repair and servicing experience.
• Knowledge of fault-finding electrical systems to a component level.
• Ability to read and understand technical drawings and schematics.
• Experience using test equipment such as signal analysers and oscilloscopes.
• A polite and helpful phone and email manner.
• Positive attitude and enthusiastic outlook.
• Collaborative personality, working well as part of a team.
• Self-motivated and able to prioritise and manage own workload.
• Proficient with Microsoft Office.

Desirable:

• Analogue and digital audio electronics experience.
• Interest in music/audio and experience with music technology products and digital audio workstations.
• Detail focussed, and able to identify trends.
• Good organisational and communication skills.
• Spare part purchasing and sourcing obsolete parts.
• Experience with Windows and MacOS systems.

I don’t have all the experience you’ve asked for, should I still apply?

Our priority is to find the right fit for the team, and for Focusrite/Novation, and we’ll always do what we can to support personal development. In other words, if you don’t quite have all the experience listed above, we’d still be interested in hearing from you. Let us know what you’d bring to the role, and why you’d be a great fit for the team.

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

• Diagnose and repair malfunctioning domestic appliances, including washing machines, dryers, refrigerators, ovens, dishwashers, and microwaves.
• Perform routine maintenance and servicing on appliances to ensure optimal performance.
• Communicate effectively with customers to explain the nature of the fault and the required repairs.
• Provide accurate estimates for repair costs and obtain customer approval before commencing work.
• Maintain a clean and organised work vehicle and inventory of parts.
• Adhere to all safety procedures and company policies.
• Order necessary replacement parts and manage stock levels.
• Keep up-to-date with the latest appliance technologies and repair techniques.
• Maintain accurate service records and complete job reports in a timely manner.
• Provide exceptional customer service to build rapport and ensure customer satisfaction.

• Proven experience as an appliance repair technician or in a similar technical repair role.
• Strong diagnostic skills and ability to troubleshoot complex issues.
• Proficiency in repairing various types of domestic appliances from different manufacturers.
• Knowledge of electrical, plumbing, and gas systems related to appliances.
• Excellent problem-solving abilities and attention to detail.
• Good communication and interpersonal skills, with a friendly and professional demeanour.
• Ability to work independently and manage time effectively.
• A valid UK driving licence is essential.
• Relevant technical certifications are a plus.
• Willingness to work flexible hours, including occasional Saturdays.

• Perform installations of company products and systems according to established procedures and quality standards.
• Diagnose and troubleshoot technical issues with installed equipment.
• Conduct necessary repairs, replacements, and adjustments to restore functionality.
• Provide basic training and guidance to customers on product usage.
• Respond to service requests and emergency calls in a timely and efficient manner.
• Maintain accurate records of all installation, repair, and maintenance activities.
• Ensure all work is completed safely and in compliance with relevant regulations.
• Manage inventory of parts and tools required for service calls.
• Collaborate with the customer support team to resolve complex technical problems.
• Identify opportunities for upselling additional services or products.
• Contribute to improving installation and repair processes based on field experience.
• Maintain a professional and courteous demeanor when interacting with customers.

• Previous experience in an installation, repair, or technical field role.
• Good understanding of mechanical and/or electrical systems.
• Ability to read and interpret technical manuals and diagrams.
• Strong diagnostic and problem-solving skills.
• Excellent manual dexterity and attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and manage a daily schedule.
• Willingness to travel locally and work a hybrid schedule.
• A valid UK driving license is required.
• Relevant technical certifications or vocational training are an advantage.

• Starting salary negotiable pending experience, plus additional performance-related bonus scheme with OTE up to £45,000 per annum (paid monthly).
• 23 days annual leave plus the 8 bank holidays rising with length of service
• Contributory workplace pension scheme.
• Staff purchase discounts on vehicles, parts, and services. 
• Access to further technical training and development. 
• Fantastic long-term career prospects with a family-owned automotive dealer group in the UK.
• 40-hour week Monday to Friday.

• Repairing damaged vehicles in line with the Manufacturer’s specifications
• Carrying out Smart Repairs
• Following safety procedures
• Detecting and diagnosing any additional faults for further repair
• Interacting with colleagues and customers to discuss repair work carried out.

• You will have a recognised qualification in a SMART repair capacity
• You will have a previous working experience in the role within a busy bodyshop
• The ability to produce a high quality of SMART repair from start to finish.
• ATA qualification is desirable

• Install, maintain, and repair various types of HVAC systems, including boilers, furnaces, air conditioners, and ventilation units.
• Diagnose and troubleshoot issues with HVAC equipment, identifying faults and recommending appropriate solutions.
• Perform routine maintenance tasks, such as cleaning filters, checking refrigerant levels, and inspecting components.
• Ensure all installations and repairs are completed safely and efficiently, adhering to industry best practices and regulatory standards.
• Read and interpret technical drawings, schematics, and manuals to guide installation and repair processes.
• Provide technical support and advice to clients regarding their HVAC systems.
• Maintain accurate records of work performed, including parts used, labour time, and any recommendations for future service.
• Respond promptly to service calls and emergency repair requests.
• Manage tools, equipment, and materials effectively, ensuring they are in good working order and used appropriately.
• Keep abreast of new technologies and advancements in the HVAC industry.

• Proven experience as an HVAC Technician, with a strong understanding of installation, maintenance, and repair of various HVAC systems.
• Relevant certifications (e.g., NVQ Level 2/3 in Air Conditioning and Refrigeration, Gas Safe registration for domestic/commercial natural gas or LPG).
• Proficiency in reading and interpreting technical diagrams and blueprints.
• Strong diagnostic and problem-solving skills.
• Excellent understanding of electrical and mechanical principles related to HVAC systems.
• Ability to work independently and manage time effectively.
• Good communication and customer service skills.
• A valid UK driving licence is essential for travel to client sites.
• Ability to work effectively in a hybrid model, balancing field-based work with home-based administrative tasks.
• Commitment to health and safety standards.

• Install a variety of domestic appliances according to manufacturer guidelines.
• Diagnose and repair faults in electrical, gas, and mechanical appliances.
• Replace defective components and ensure appliances are functioning correctly.
• Perform routine maintenance and servicing on appliances.
• Adhere to all health and safety regulations during installation and repair work.
• Provide excellent customer service and address client queries effectively.
• Maintain accurate records of service calls, repairs, and parts used.
• Order and manage inventory of necessary spare parts.
• Advise customers on proper appliance usage and maintenance.
• Keep up-to-date with new appliance models and repair techniques.

• Proven experience as an Appliance Repair Technician or Installer.
• Strong knowledge of various domestic appliance types and their common faults.
• Proficiency in diagnosing and repairing electrical, mechanical, and gas appliances.
• Understanding of health and safety procedures for appliance servicing.
• Excellent diagnostic and problem-solving skills.
• Ability to work independently and manage time effectively.
• Good communication and customer service skills.
• Valid driving licence and a clean criminal record check.
• Relevant technical qualifications or certifications in appliance repair are desirable.

• Up to £46,000 annual starting salary pending experience. 
• Access to a performance-related bonus scheme providing potential annual earnings of £5,000+ per annum.
• 44.5-hour week Monday-Friday and Saturdays on a rota (1 in 2 half days and 1 in 4 full days).
• Fully equipped state-of-the-art company van and business fuel allowance. 

• Up to £46,0 annual starting salary pending experience.
• Access to a performance-related bonus scheme providing potential annual earnings of 5,000+ per annum.
• Fully equipped state-of-the-art company van and business fuel allowance. 
• 22 days annual leave plus the 8 bank holidays.
• Various additional benefits, including a cycle-to-work scheme, pension scheme, life assurance, retailer discounts, and a generous salary sacrifice car scheme, amongst others. 
• Access to industry-leading training and development.
• Fantastic long-term career prospects/job security with a leading provider of integrated mobility solutions across the UK and Europe. Few other businesses can offer you the volume, variety and long-term security!
• 44.5-hour week Monday-Friday and Saturdays on a rota (1 in 2 half days and 1 in 4 full days).