26 Resident Services jobs in the United Kingdom
Resident Services Officer
Posted today
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Job Description
We are seeking an experienced and proactive Resident Services Officer to deliver high-quality, resident-focused housing management services. You will manage a patch of properties, act as a key point of contact for tenants and leaseholders, and lead on resolving tenancy-related issues including complex anti-social behaviour (ASB) cases. This is a vital frontline role where your ability to resolve disputes and maintain safe, cohesive communities will make a direct impact on residents' lives.
Successful candidates must have a in date DBS in place.
Key Responsibilities
·Deliver a comprehensive tenancy and leasehold management service.
·Take ownership of ASB cases from investigation through to resolution, including taking legal action where appropriate.
·Conduct tenancy audits and respond to tenancy breaches such as illegal subletting or fraud.
·Support victims of ASB and work closely with other services to mitigate risk and maintain community safety.
·Attend residents' meetings and promote engagement to strengthen local communities.
·Work with internal teams and external agencies including police and support services to address safeguarding, domestic abuse and ASB.
·Manage void properties and ensure efficient re-letting.
·Respond promptly and professionally to member enquiries and complaints.
·Supervise Customer Service Officers where required.
About You
·Proven experience managing ASB cases within a housing management environment is essential.
·A sound understanding of housing law, tenancy enforcement, and best practice in managing ASB.
·Ability to engage and support residents while balancing enforcement duties.
·Excellent communication and negotiation skills, with the confidence to represent the organisation at court or meetings.
·Strong IT skills and the ability to maintain accurate case records.
·Able to manage your own caseload, meet deadlines and performance targets.
·Experience in partnership working with police, social services, and legal teams.
·CIH qualification or equivalent is desirable.
How to Apply
If you're passionate about housing and have the expertise in ASB management to improve community safety and resident satisfaction, we'd love to hear from you. Click APPLY NOW.
If you do not hear from us within 48 hours of applying, please assume your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We frequently recruit for similar roles UK-wide and would be pleased to speak with you confidentially about future opportunities.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Resident Services Associate
Posted today
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Job Description
Cobalt are currently assisting one of the Build to Rent industry's leading businesses in their search for a front of house hire, for a luxurious Build To Rent development in Southampton
For this position, the company will ideally want a professional background in either property, student accommodation, hospitality or customer service.
You will be a pivotal member of the site/front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one. This role will report to the Residential Service Manager, providing an exceptional resident experience through delivery of first-class customer service.
Responsibilities
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home
- Conducting customers viewings and tours
- Undertaking pre-let inspections and scheduled inspections of communal areas
- Logging receipt and collection of customer parcels
- Building security and resident administration in line with GDPR
- Arranging and hosting events for residents
- Logging and reporting all Health and Safety tasks
- Administrative duties predominantly revolving around reports producing system reports
Requirements
- Demonstrable experience of working in customer-facing role; hospitality/property/customer service background
- Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
- Continually strives to improve knowledge, skills and abilities to produce the best results
- A flexible approach, dedication to working well in a team
- Positive attitude and ability to go above and beyond for residents with little supervision
- Proficient with common software eg Microsoft/Windows etc
- Excellent communication skills, including written and verbal English and numeracy
- Experience with events desirable
- You will be a pivotal member of the site/front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one. This role will report to the Residential Service Manager, providing an exceptional resident experience through delivery of first-class customer service.
Responsibilities
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home
- Conducting customers viewings and tours
- Undertaking pre-let inspections and scheduled inspections of communal areas
- Logging receipt and collection of customer parcels
- Building security and resident administration in line with GDPR
- Arranging and hosting events for residents
- Logging and reporting all Health and Safety tasks
- Administrative duties predominantly revolving around reports producing system report
Requirements
- Demonstrable experience of working in customer-facing role; hospitality/property/customer service background
- Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
- Continually strives to improve knowledge, skills and abilities to produce the best results
- A flexible approach, dedication to working well in a team
- Positive attitude and ability to go above and beyond for residents with little supervision
- Proficient with common software eg Microsoft/Windows etc
- Excellent communication skills, including written and verbal English and numeracy
- Experience with events desirable
Resident Services Associate
Posted 2 days ago
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Job Description
Resident Services Associate – The Point, Dandara Living
At Dandara Living, we are one of the UK's leading designers, developers, and operators of large-scale Build to Rent properties. With a focus on creating vibrant communities and exceptional living experiences, we aim to redefine the rental market with high-quality homes and outstanding service.
We're currently looking for a Resident Services A.
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Resident Services Associate
Posted 2 days ago
Job Viewed
Job Description
Step into a Career with Impact at Dandara Living!
If you're ready to take your career to the next level, Dandara Living offers the perfect platform. Join us and you'll bring your expertise to life on transformative projects, surrounded by a team that's as passionate about innovation as you are. Here, you'll form lasting professional connections, gain new perspectives, and be continually inspired b.
WHJS1_UKTJ
Resident Services Associate
Posted 2 days ago
Job Viewed
Job Description
Step into a Career with Impact at Dandara Living!
If you're ready to take your career to the next level, Dandara Living offers the perfect platform. Join us and you'll bring your expertise to life on transformative projects, surrounded by a team that's as passionate about innovation as you are. Here, you'll form lasting professional connections, gain new perspectives, and be continually inspired b.
WHJS1_UKTJ
Resident Services Assistant Dockside
Posted 1 day ago
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Job Description
About Us:
Dockside is owned and managed by Goodstone Living (GsL), and its Investors. GsL is a UK-based residential investment management company founded in 2020, specialising in acquiring, developing, managing, and operating high-quality rental properties in London and key regional cities, GsL works on behalf of institutional capital partners. The senior management team brings extensive experienc.
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Lawyer (Social Services) - Hackney
Posted today
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Job Description
Salary: £205.72 per day (Negotiable)
Full-Time: 37 hours per week
Contract: Three Months – Possibly beyond
PURPOSE OF THE JOB:
- To contribute to the development and delivery of Corporate & service strategies, policies and operational plans that secure the achievement of service and council objectives.
- To manage a caseload of routine and non-routine legal matters with minimum supervision.
- To provide clear, consistent and accurate legal advice to clients in the Council’s services.
- To undertake advocacy on behalf of the Council in courts and tribunals, where this is part of the work of the team.
- To draft complex reports and legal documentation.
- To deliver seminars or briefings to clients, colleagues, service users, Members and others.
- To research and analyse the law.
- To comply with the Service’s practice management standards and manage cases within that framework.
- To use the case management system and to record the chargeable hours per annum required for the post or such other outcome focused targets as may be set by the Head of Service or Director of Legal and Governance.
- To provide any performance data required by the Service promptly and accurately.
- To ensure that all work is carried out to the standards required by any formal arrangement with clients.
- To support the Council in achieving its strategic aims and delivering the corporate objectives.
- To play a full part in the team to which the post holder is assigned, attending team meetings, briefings etc and working co-operatively with colleagues.
- To participate in client liaison arrangements by providing information or attending meetings as required and to implement any client care procedures.
- To keep up to date with developments in relevant areas of law, legal practice and relevant local authority services and be able to assess the implication of these changes on the council. To take responsibility for self-development.
- To notify the Legal Partners, Head of Service and Director of Legal of any instructions or events that could result in a breach by the Council or an individual of any legislation, common law, standing order or rule of propriety or could constitute maladministration.
- To supervise junior staff when required to do so.
- To attend evening meetings as and when required. To attend and represent the Council at external meetings, Council committee meetings and working groups as necessary (which might fall outside of normal office hours), to advise on legal issues, governance and procedure.
- To work collaboratively with clients to ensure a customer focused and holistic approach to the delivery of services.
- To demonstrate and be part of an ambitious, agile legal team with a sound grasp of the bigger picture, including the Council’s key priorities and continually modernising programme.
- To undertake any other duties appropriate to the grade and character of the work as may be reasonably required by the Head of Service.
To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
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Social Services Occupational Therapist - Oxford - £38 - Hybrid
Posted today
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Band 6 Occupational Therapist Oxfordshire - £38 per hour umbrella
My client are looking for experienced Occupational Therapist for Community Reablement position. They are the Homefirst Neighbourhood team south. This forms part of the home first hospitals service, focusing on the newly implemented discharge to assess process.
Car driver with own vehicle required
Rate is £8 per hour umbrella. They offer hybrid working
CPL’s Health division are a market-leader in the recruitment of Allied Health Professionals. As a preferred supplier to the NHS and private sector, we hold many exclusive contracts across the UK - giving you priority access to the best jobs around. Did you know we also have a dedicated locum team who can offer you the best in temporary roles? Get in touch today to find out more.
Did you know we also have a £300 eferral scheme should you know of any AHPs that might be looking for a new position. CPL will also pay for your DBS, Mandatory training as well as contribute towards your CPD.
For more information or to apply to this position, please contact Joseph Nordoff (phone number removed)
Community Support Worker
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Job Description
Your new company
Hays are recruiting for Community Support Workers on a temporary basis in the Stoke on Trent.
Your new role
Your new role will be supporting individuals with disabilities, mental health issues, homeless issues and neurodiversity. You will be in the community visiting customers and providing support, ensuring their homes are safe and well, prompting them to take any medication, taking them to appointments and possibly picking them up from hospital.
What you'll need to succeed
In order to be considered for the role, you will need a full driving licence in addition to business insurance. Due to the nature of the role, you will also need an enhanced DBS certificate. Furthermore, you must have proven experience of supporting clients and being able to build relationships quickly.
What you'll get in return
In return, you will receive a temporary contract with a competitive rate of pay and the flexibility of being able to choose shifts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Community Support Worker
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Job Description
Support Worker
Join Nurseplus as a Support Worker – Make a Difference Every Day
At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a Support Worker, you’ll be providing high-quality care across a range of settings, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You’ll become part of a compassionate team where every contribution counts.
Why Choose Nurseplus?
- Flexibility that Works for You: Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life.
- Weekly Pay & Competitive Rates: Earn between £13.50 and £30.26 per hour, with weekly pay and an annual pay review to reward your hard work.
- Workwise App: Take control of your schedule with our Workwise app – manage your availability and easily book shifts on your terms.
- Paid Industry-Leading Training: We pay for you to attend our mandatory, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills.
- Ongoing Development Opportunities: From in-house courses to funded qualifications such as NVQ Levels 2 and 3, we support your professional growth at every stage.
- Blue Light Card: Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.
What You’ll Be Doing
Your day-to-day responsibilities as a Support Worker may include assisting service users with personal care, safe lifting and moving, administering medication, meal preparation, and providing general companionship. You’ll work closely with care plans to ensure individuals maintain independence and dignity, providing the physical and emotional support that they might need to achieve their goals.
What We’re Looking For
- You must be over 18 years old and have the right to work in the UK.
- Flexibility in your availability, with the ability to travel to different care settings.
- A good standard of English and the ability to communicate effectively.
- A clear enhanced DBS, which you can apply for upon registration.
- A FULL UK Driving License
If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!
About Nurseplus
At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.
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