39 Resorts jobs in the United Kingdom
Birmingham Resorts World. Christmas Temp
Levi Strauss & Co.
Posted today
Job Viewed
Job Description
Job Description
Are You:
- Confident and driven?
- Passionate and a team player?
- Self-Motivated with a natural approach to sales?
At Levi's we believe in originality, making an impact and standing up for what is important. We'd love for you to join our team…
As an in-store Sales Stylist we want you to bring our values to life through delivering exceptional customer service. We'd like you to stand out and have a lasting impression on our customers through your knowledge of our heritage, products and offering a range of styles to suit their needs.
Part of your experience in joining Levi's includes in-depth product knowledge training, sales techniques and how to develop your skill sets further to exceed your individual targets and work as a team to achieve store goals. Your role as a Sales Stylist will be crucial as part of the store's success on a day to day basis.
As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.
LOCATION
Resorts World, Birmingham, United Kingdom
FULL TIME/PART TIME
Part time
Current LS&Co Employees, apply via your Workday account.
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0
Director of Boutique Hotels & Resorts
W1 1AA London, London
£90000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a visionary and experienced Director of Boutique Hotels & Resorts to oversee their growing portfolio of luxury properties. This is a fully remote leadership position, offering the opportunity to shape the strategic direction, operational excellence, and guest experience of unique and high-end establishments across the UK. The ideal candidate will have a distinguished career in luxury hospitality management, a keen eye for detail, and a proven ability to drive revenue, enhance brand reputation, and foster exceptional service standards.
Key Responsibilities:
Key Responsibilities:
- Develop and execute the overall strategic vision and business plan for the boutique hotel and resort portfolio, aligning with company goals and market opportunities.
- Oversee the operational performance of all properties, ensuring the delivery of unparalleled guest experiences and consistent brand standards.
- Drive revenue growth and profitability by implementing effective sales, marketing, and revenue management strategies.
- Foster a culture of excellence in guest service, employee engagement, and operational efficiency across all locations.
- Monitor financial performance, including budgeting, forecasting, and P&L management, identifying areas for improvement and cost optimisation.
- Ensure all properties comply with relevant health, safety, and legal regulations, as well as brand standards.
- Lead, mentor, and develop senior management teams at each property, promoting leadership development and high performance.
- Collaborate with owners, investors, and stakeholders to ensure alignment and achieve strategic objectives.
- Identify opportunities for new property acquisitions and development, conducting feasibility studies and due diligence.
- Oversee brand development and marketing initiatives, ensuring a strong and consistent brand identity across the portfolio.
- Implement and refine standard operating procedures to enhance efficiency and guest satisfaction.
- Stay abreast of industry trends, competitor activities, and best practices in luxury hospitality management.
- Manage relationships with key vendors and partners to ensure optimal service delivery and cost-effectiveness.
- Conduct regular site visits (as needed, potentially requiring travel) to assess operations and engage with teams.
- Extensive experience (10+ years) in senior leadership roles within the luxury hotel and resort sector, with a strong understanding of boutique properties.
- Proven track record of success in driving financial performance, operational excellence, and brand building.
- In-depth knowledge of hospitality operations, sales, marketing, revenue management, and finance.
- Exceptional leadership, strategic thinking, and decision-making skills.
- Strong understanding of current luxury travel trends and guest expectations.
- Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is preferred.
- Ability to manage a geographically dispersed team and operations effectively.
This advertiser has chosen not to accept applicants from your region.
1
Events & Activities Manager - Luxury Resorts
BT1 5DQ Belfast, Northern Ireland
£35000 annum (plus
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a renowned operator of luxury resorts, is seeking an innovative and energetic Events & Activities Manager to join their team in Belfast, Northern Ireland, UK . This exciting role is responsible for curating and executing a diverse range of high-quality guest experiences, from exclusive events and private functions to engaging recreational activities. The ideal candidate will possess exceptional organisational skills, a flair for creativity, and a passion for delivering outstanding customer service within the hospitality sector.
Responsibilities:
Responsibilities:
- Design, plan, and manage all aspects of on-site events, including corporate functions, weddings, social gatherings, and themed parties.
- Develop and implement a calendar of engaging guest activities and recreational programmes that enhance the resort experience.
- Coordinate with various departments (e.g., F&B, housekeeping, maintenance, sales) to ensure seamless event execution and guest satisfaction.
- Manage event budgets, ensuring profitability and cost-effectiveness without compromising quality.
- Source and manage relationships with external vendors, suppliers, and entertainers.
- Develop creative concepts for events and activities that align with the resort's luxury brand and target market.
- Oversee the setup and breakdown of event spaces and activity areas.
- Ensure all events and activities comply with health, safety, and licensing regulations.
- Handle client inquiries, provide quotations, and conduct site visits for prospective event bookings.
- Gather guest feedback and post-event analysis to identify areas for improvement.
- Train and supervise event staff and activity coordinators, ensuring high standards of service.
- Stay updated on industry trends and best practices in event management and hospitality.
- Assist in marketing and promotional efforts for events and activities.
- Proven experience in event management, hospitality, or leisure/recreation, preferably within a luxury environment.
- Demonstrable success in planning and executing a variety of events and activities.
- Excellent organisational, planning, and time management skills.
- Creative thinking and a keen eye for detail.
- Strong negotiation and vendor management abilities.
- Exceptional interpersonal and communication skills, with the ability to build rapport with guests and stakeholders.
- Proficiency in event management software and Microsoft Office Suite.
- Ability to manage budgets and financial performance.
- A proactive and adaptable approach to problem-solving.
- Knowledge of health and safety regulations relevant to events and public spaces.
- Flexibility to work evenings, weekends, and public holidays as required by event schedules.
- A genuine passion for creating memorable guest experiences.
This advertiser has chosen not to accept applicants from your region.
2
Operations Manager - Luxury Hotels & Resorts
SR1 2AN Sunderland, North East
£48000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client, a distinguished international hotel group known for its exceptional standards of service and luxurious guest experiences, is seeking an accomplished and results-driven Operations Manager to oversee the strategic and day-to-day operations of their properties. This fully remote role is designed for a seasoned hospitality professional who can lead with vision, drive operational efficiency, and ensure the consistent delivery of unparalleled guest satisfaction. You will be responsible for managing key departments, optimizing performance, and upholding the brand's reputation for excellence across all facets of hotel operations.
Key Responsibilities:
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 6 years of progressive experience in hotel operations management, preferably within luxury or upscale environments. A proven track record of successfully leading multiple departments and achieving operational excellence is essential. Strong financial acumen, including budgeting and cost control, is required. Exceptional leadership, communication, interpersonal, and problem-solving skills are paramount. Experience with hotel management systems (PMS) and other relevant hospitality software is highly desirable. This is a fully remote position, offering the flexibility to work from anywhere within the UK, focusing on strategic oversight and management of operational performance. Our client is dedicated to providing exceptional career development opportunities and a supportive working environment. Join a globally recognized brand and contribute to delivering world-class hospitality.
Key Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Housekeeping, Food & Beverage, and Concierge services.
- Develop and implement strategic operational plans to align with the company's goals and brand standards.
- Ensure the highest levels of guest satisfaction by maintaining impeccable service quality and addressing guest feedback effectively.
- Manage departmental budgets, control costs, and optimize revenue streams without compromising service quality.
- Lead, motivate, and develop a diverse team of hospitality professionals, fostering a culture of service excellence and continuous improvement.
- Implement and enforce stringent health, safety, and hygiene standards across all operational areas.
- Manage vendor relationships and procurement processes for operational supplies and services.
- Conduct regular performance reviews and provide constructive feedback to department heads and staff.
- Collaborate with the General Manager and other stakeholders on strategic initiatives and long-term planning.
- Ensure compliance with all local regulations and company policies.
- Drive initiatives for operational innovation and efficiency enhancements.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 6 years of progressive experience in hotel operations management, preferably within luxury or upscale environments. A proven track record of successfully leading multiple departments and achieving operational excellence is essential. Strong financial acumen, including budgeting and cost control, is required. Exceptional leadership, communication, interpersonal, and problem-solving skills are paramount. Experience with hotel management systems (PMS) and other relevant hospitality software is highly desirable. This is a fully remote position, offering the flexibility to work from anywhere within the UK, focusing on strategic oversight and management of operational performance. Our client is dedicated to providing exceptional career development opportunities and a supportive working environment. Join a globally recognized brand and contribute to delivering world-class hospitality.
This advertiser has chosen not to accept applicants from your region.
3
Head of Operations - Luxury Resorts
BD1 1AA Bradford, Yorkshire and the Humber
£90000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client, a renowned operator of high-end leisure and hospitality venues, is looking for an accomplished Head of Operations to oversee their portfolio in Bradford, West Yorkshire, UK . This executive position demands a strategic leader with a passion for delivering exceptional guest experiences and driving operational excellence across multiple sites. The successful candidate will be responsible for all aspects of day-to-day operations, ensuring profitability, efficiency, and the highest standards of service.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic operational plans to enhance guest satisfaction and maximize revenue.
- Oversee the management of multiple leisure and hospitality facilities, ensuring smooth and efficient operations.
- Lead, motivate, and develop site-specific management teams to achieve performance targets.
- Implement and maintain rigorous quality control standards across all areas of operation.
- Manage budgets, control costs, and optimize resource allocation to ensure profitability.
- Develop and execute marketing and sales strategies in collaboration with the commercial team.
- Ensure compliance with all health, safety, and licensing regulations.
- Drive innovation in service delivery and operational processes.
- Build and maintain strong relationships with key stakeholders, suppliers, and local communities.
- Conduct regular performance reviews and provide constructive feedback to teams.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is preferred.
- Minimum of 10 years of progressive experience in operations management within the leisure, hospitality, or entertainment industry, with at least 5 years in a senior leadership role.
- Demonstrated success in managing multi-site operations and driving significant revenue growth.
- Strong financial acumen and experience managing P&Ls.
- Exceptional leadership, communication, and interpersonal skills.
- A deep understanding of guest service principles and operational best practices.
- Proven ability to develop and implement effective operational strategies.
- Experience in crisis management and problem-solving.
- Must be highly adaptable and results-oriented.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hospitality Operations Manager - Luxury Resorts
PL1 2SW Plymouth, South West
£50000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is a prestigious hospitality group renowned for its luxury resorts, seeking a dynamic and experienced Senior Hospitality Operations Manager to join their remote leadership team. This pivotal role will oversee the strategic and operational management of multiple high-end properties, ensuring unparalleled guest experiences and maximizing profitability. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and leading diverse teams, all within a fully remote framework. This position requires exceptional leadership, a deep understanding of luxury hospitality, and outstanding remote management capabilities.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive operational strategies to enhance guest satisfaction and drive revenue across luxury resorts.
- Oversee the day-to-day operations of multiple properties, ensuring the highest standards of service delivery.
- Set clear performance objectives and KPIs for hotel departments (e.g., Front Office, Food & Beverage, Housekeeping, Events).
- Manage departmental budgets, controlling costs, optimizing resource allocation, and driving profitability.
- Lead, motivate, and develop a diverse remote team of hotel managers and operational staff.
- Ensure consistent adherence to brand standards, quality benchmarks, and regulatory compliance.
- Develop and implement innovative service initiatives to elevate the guest experience.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for improvement.
- Oversee procurement processes, ensuring cost-effectiveness and quality of supplies and services.
- Manage key stakeholder relationships, including property owners, suppliers, and regulatory bodies.
- Implement and refine standard operating procedures (SOPs) to enhance efficiency and consistency.
- Utilize technology and data analytics to inform decision-making and drive operational excellence.
- Foster a culture of continuous improvement, innovation, and exceptional service delivery.
- Conduct regular remote performance reviews and provide constructive feedback to direct reports.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in senior management roles within the luxury hospitality sector.
- Demonstrated success in managing multiple hotel properties or large-scale resort operations.
- Proven ability to drive revenue growth, manage budgets, and control operational costs effectively.
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage remote teams.
- Deep understanding of luxury guest expectations and service standards.
- Proficiency in hospitality management software and operational reporting tools.
- Strong analytical and problem-solving skills.
- Ability to develop and execute strategic plans.
- Excellent organizational and time management abilities.
- Flexibility to travel as required for essential site visits and key meetings.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager (Luxury Resorts)
BD1 1AA Bradford, Yorkshire and the Humber
£50000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a renowned operator of luxury resorts, is seeking a highly experienced and results-oriented Senior Hospitality Operations Manager to oversee operations for their properties. This position is fully remote, allowing you to manage from your home base, although it is associated with our operations in Bradford, West Yorkshire, UK . You will be responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all managed locations. The ideal candidate will have a proven track record in luxury hospitality management, with extensive experience in front office, F&B, housekeeping, and facilities management. Your responsibilities will include developing and implementing operational policies and procedures, managing budgets, optimising resource allocation, and driving revenue growth. You will lead and mentor on-site management teams, fostering a culture of excellence, service innovation, and employee engagement. This role demands exceptional leadership, strong financial acumen, and outstanding problem-solving skills. The ability to analyse operational data, identify trends, and implement strategic improvements is crucial. You will also be responsible for ensuring compliance with health, safety, and quality standards. We are looking for a strategic thinker with a passion for delivering unforgettable guest experiences and a commitment to operational excellence. This is a unique opportunity to shape the success of a portfolio of prestigious properties, leveraging your expertise to maintain and elevate brand reputation, all within a flexible, fully remote work structure.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily operations of multiple luxury hospitality properties.
- Develop and implement operational strategies to enhance guest satisfaction and profitability.
- Manage budgets, control costs, and identify revenue enhancement opportunities.
- Lead, train, and mentor on-site management and staff teams.
- Ensure adherence to brand standards, quality benchmarks, and health & safety regulations.
- Develop and execute service improvement initiatives.
- Monitor operational performance and implement corrective actions as needed.
- Manage vendor relationships and procurement processes.
- Conduct regular property assessments and performance reviews.
- Foster a positive and productive work environment.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7+ years of progressive experience in hospitality operations management, with a focus on luxury properties.
- Demonstrated success in driving operational efficiency and profitability.
- Strong leadership, communication, and interpersonal skills.
- Expertise in financial management and budgeting.
- In-depth knowledge of hotel operations (Front Office, F&B, Housekeeping, etc.).
- Proven ability to manage multiple locations and diverse teams remotely.
- Excellent problem-solving and decision-making abilities.
- Proficiency in property management systems (PMS) and other relevant software.
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6
Director of Hotel Operations - Luxury Resorts
RG1 1DD Reading, South East
£90000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the hospitality and tourism industry, is seeking an accomplished and forward-thinking Director of Hotel Operations to oversee their luxury resort portfolio. This is a senior leadership role, offered on a fully remote basis, enabling you to drive operational excellence from a location of your choice within the UK. The ideal candidate will possess a deep understanding of luxury hospitality, a proven ability to manage complex operations, and a passion for delivering unparalleled guest experiences. You will be responsible for setting strategic objectives, optimizing performance across all properties, and ensuring the highest standards of service delivery. Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, profitability, and brand reputation across multiple luxury resorts.
- Oversee the performance of all hotel departments, including F&B, Rooms Division, Sales & Marketing, and Finance.
- Set key performance indicators (KPIs) and monitor operational efficiency and financial results.
- Lead and inspire a team of General Managers and department heads, fostering a culture of excellence and continuous improvement.
- Ensure compliance with all health, safety, and regulatory standards.
- Develop and manage operational budgets, identifying cost-saving opportunities without compromising service quality.
- Drive innovation in guest services and operational processes, leveraging technology to enhance the guest journey.
- Cultivate strong relationships with key stakeholders, including owners, investors, and brand partners.
- Conduct regular remote performance reviews and provide constructive feedback to leadership teams.
- Analyze market trends and competitor activities to identify new opportunities and threats.
- Extensive experience in senior hotel management, with a proven track record in luxury operations.
- Demonstrated leadership capabilities with experience managing multi-site operations.
- Strong financial acumen and P&L management experience.
- Exceptional understanding of luxury guest service standards and operational best practices.
- Excellent strategic thinking and problem-solving skills.
- Outstanding communication, interpersonal, and presentation skills.
- Proficiency in hotel management software and virtual collaboration tools.
- A degree in Hospitality Management, Business Administration, or a related field is highly preferred.
- Ability to inspire and motivate teams remotely.
- Flexibility to travel to resort locations as needed, though the role is primarily remote.
This advertiser has chosen not to accept applicants from your region.
7
Head of Guest Experience - Luxury Resorts
PO1 3HA Portsmouth, South East
£50000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a leading hospitality group, is looking for a passionate and experienced Head of Guest Experience to lead our customer-centric initiatives across our luxury resort portfolio. This is a fully remote role, allowing you to shape and elevate the guest journey from anywhere within the UK. You will be instrumental in defining and implementing strategies that ensure exceptional guest satisfaction and loyalty. Your core responsibilities will include developing and maintaining world-class service standards, overseeing guest feedback mechanisms, and identifying areas for improvement to enhance the overall guest experience. You will work closely with property management, F&B teams, and front-of-house staff to ensure seamless service delivery and to empower teams to create memorable moments for our guests. A key part of your role will be to analyze guest satisfaction data, identify trends, and develop actionable insights to drive service excellence. You will also be responsible for training and development programs focused on enhancing service skills and creating a culture of hospitality excellence throughout the organization. The ideal candidate will have a proven track record in luxury hospitality, with extensive experience in guest relations, service management, and team leadership. Strong communication, interpersonal, and problem-solving skills are essential. You should possess a deep understanding of the luxury travel market and an innate ability to anticipate and exceed guest expectations. This role requires a creative and innovative approach to service design and a commitment to continuous improvement. Join our remote team and play a pivotal role in defining the benchmark for guest experiences in the luxury hospitality sector.
This advertiser has chosen not to accept applicants from your region.
8
Head of Hospitality Operations - Luxury Resorts
NR1 1AA Norwich, Eastern
£70000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client is a globally recognized leader in luxury hospitality, dedicated to providing unparalleled guest experiences across its portfolio of exquisite resorts. We are seeking an visionary and accomplished Head of Hospitality Operations to lead our remote operational strategy and ensure the highest standards of service delivery. This is a fully remote position, ideal for a seasoned hospitality professional who thrives on strategic planning and driving operational excellence from a distance. You will be responsible for overseeing all aspects of hotel operations, including guest services, food and beverage, housekeeping, and event management, ensuring seamless coordination and exceptional quality across all touchpoints. While the role is remote, it requires extensive travel to resort locations as needed for oversight and strategic initiatives, with a focus on the **Norwich, Norfolk, UK** region's development and management.
Responsibilities:
Responsibilities:
- Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
- Oversee the daily operations of all hotel departments, ensuring adherence to luxury service standards.
- Lead and mentor departmental managers, fostering a culture of excellence, innovation, and continuous improvement.
- Manage budgets, control costs, and optimize resource allocation across all operational areas.
- Ensure compliance with all health, safety, and hygiene regulations.
- Drive initiatives to improve operational efficiency and guest experience.
- Collaborate with marketing and sales teams to support revenue generation and brand positioning.
- Oversee the implementation of new technologies and operational systems.
- Conduct regular site visits and performance reviews of resort operations.
- Develop and maintain strong relationships with key suppliers and stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hotel operations management, with a significant portion in luxury or resort environments.
- Proven track record of successfully managing large-scale hotel operations and leading diverse teams.
- In-depth knowledge of all hotel operational departments and best practices.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Strategic thinker with a passion for delivering outstanding guest experiences.
- Ability to travel extensively as required for the role.
- Proficiency in hotel management software systems.
- A commitment to upholding the highest standards of luxury service.
This advertiser has chosen not to accept applicants from your region.
9