1336 Retail Assistant jobs in Nottingham

Fantastic opportunity for a either a Luxury Retail Sales Manager or Luxury Sales Consultant to work within this prestigious luxury retail store in Newark

This is a luxury environment, with a ‘high ticket’ creative product, which retails in the £thousands.

You should be commercial & target orientated, with strong experience of consultative selling

There is reactive selling to footfall, as well as proactive phone work during quieter periods, utilising the CRM database system where you will build relationships & generate extra sales.

Weekends are regularly required but it’s a 5 day week.

The advertised salary is a combination of basic salary & commission potential on top so overall realistic earnings  – basic salary for the Sales Consultant (up to £5K) & Manager (up to 0K)

Please APPLY NOW !

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Keywords: sales executive / sales assistant / sales consultant / luxury retail / retail sales / luxury retail sales / sales consultant / sales / luxury sales / premium / luxury retail manager / luxury sales manager / sales manager / assistant manager / retail management / retail manager / store manager / store management / business development / CRM / proactive selling / contemporary /

• Engage with customers, understand their needs, and provide expert product recommendations.
• Drive sales by effectively communicating product features and benefits.
• Achieve and surpass individual and store sales targets on a consistent basis.
• Build and nurture a loyal customer base through exceptional service and follow-up.
• Assist in maintaining store appearance and visual merchandising standards according to brand guidelines.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, complaints, and returns professionally and courteously.
• Stay up-to-date with product knowledge, promotions, and industry trends.
• Collaborate with the store management team to achieve store objectives.
• Participate in inventory management, including receiving and processing stock.
• Contribute to a positive and productive team environment.
• Ensure the store environment in Nottingham, Nottinghamshire, UK is welcoming and well-organized.

• Proven experience as a retail sales associate, with at least 2 years in a senior or key holder role.
• Demonstrated success in meeting and exceeding sales targets.
• Exceptional customer service and interpersonal skills.
• Strong product knowledge and presentation abilities.
• Experience with POS systems and basic inventory management.
• Ability to work effectively in a fast-paced retail environment.
• A keen eye for visual merchandising and store presentation.
• Excellent communication and persuasive skills.
• Must be available to work flexible hours, including weekends and holidays, at our Nottingham, Nottinghamshire, UK location.

• Drive sales and achieve individual and team targets.
• Provide outstanding customer service, building strong customer relationships.
• Mentor and train new sales associates.
• Assist with stock management, including receiving, replenishing, and merchandising.
• Maintain store appearance and visual merchandising standards.
• Handle customer complaints and resolve issues effectively.
• Open and close the store in the absence of the manager.
• Contribute to a positive and collaborative team atmosphere.
• Stay up-to-date with product knowledge and fashion trends.

• Proven experience in retail sales, with at least 3 years in a senior or supervisory role.
• Excellent communication and interpersonal skills.
• Strong leadership and team motivation abilities.
• Ability to work effectively in a fast-paced retail environment.
• Passionate about fashion and customer service.
• Flexible availability, including weekends and holidays.

• Assist in the development and implementation of visual merchandising plans.
• Ensure effective product placement and display on the shop floor.
• Support the planning and execution of seasonal and promotional merchandising campaigns.
• Monitor stock levels and ensure products are presented attractively.
• Collaborate with store teams to maintain visual standards.
• Contribute to the creation of visual merchandising guidelines and directives.
• Analyze sales data to identify merchandising opportunities.
• Assist with store openings, refits, and mannequin styling.
• Maintain a high standard of visual presentation across all store areas.

• Previous experience in retail, visual merchandising, or a related field is beneficial.
• Strong understanding of visual merchandising principles and best practices.
• Excellent eye for detail and a creative flair for visual presentation.
• Good organizational and time management skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Good communication and interpersonal skills.
• A passion for retail and understanding of current fashion/product trends.
• Willingness to travel to various store locations as needed.

• Engage with customers via live chat, email, and phone to understand their needs and provide product recommendations.
• Showcase product features and benefits effectively, addressing any customer questions or concerns.
• Process customer orders accurately and efficiently through our e-commerce platform.
• Handle customer inquiries, complaints, and returns in a professional and timely manner, aiming for first-contact resolution.
• Build strong relationships with customers, fostering loyalty and encouraging repeat business.
• Achieve individual and team sales targets through proactive engagement and excellent service.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Contribute to team efforts by sharing insights and best practices for customer engagement.
• Maintain a positive and professional attitude at all times.
• Assist with other customer-facing tasks as required to support the retail operations.

• Previous experience in a customer service or sales role, preferably in a retail or e-commerce environment.
• Exceptional communication skills, both written and verbal, with a friendly and engaging tone.
• A genuine passion for providing outstanding customer service.
• Strong listening skills and the ability to empathize with customer needs.
• Proficiency in using online communication tools and customer relationship management (CRM) systems.
• Ability to work independently, manage your time effectively, and stay motivated in a remote setting.
• A proactive and problem-solving approach to customer issues.
• Excellent organisational skills and attention to detail.
• Reliable internet connection and a dedicated, quiet workspace.
• Flexibility to work various shifts, including weekends and evenings, as required.

• Engaging with customers to understand their needs and preferences, providing expert advice on products.
• Achieving and exceeding personal sales targets through proactive selling and exceptional service.
• Showcasing product knowledge, including materials, craftsmanship, and brand heritage.
• Building and nurturing a loyal customer base through personalized follow-up and relationship management.
• Maintaining the store's visual merchandising standards to the highest level, ensuring product presentation is immaculate.
• Processing sales transactions accurately and efficiently, handling various payment methods.
• Assisting with inventory management, stock counts, and receiving deliveries.
• Representing the brand with professionalism, elegance, and a positive attitude at all times.
• Handling customer inquiries and resolving any issues with diplomacy and efficiency.
• Participating in training sessions to stay updated on new collections and selling techniques.
• Contributing to a positive and collaborative team environment.

• Developing and executing strategic sales plans to achieve company objectives and expand our customer base.
• Building and maintaining strong, long-lasting customer relationships through proactive engagement and excellent service.
• Identifying customer needs and matching them with our product offerings, demonstrating strong product knowledge.
• Managing the entire sales cycle from lead generation to closing deals, ensuring a seamless customer experience.
• Collaborating with cross-functional teams to ensure customer satisfaction and retention.
• Analyzing sales data and market trends to identify areas for improvement and growth.
• Providing regular reports on sales performance to management.
• Staying up-to-date with product knowledge and industry developments.

Customer Service 
Up to £30,000
Leicester, Hybrid
Full Time, Permanent 
 
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
 
The role: 

• Provide daily administrative support to Accounts, Sales, and Central Marketing teams
• Support the sales team by chasing contracts, agreements, and onboarding paperwork
• Keep CRM systems updated and accurate
• Escalate technical issues to the relevant internal teams when required
• Act as the first point of contact for portal-related queries from Members 
• Support Marketing with campaign administration and coordination
• Assist with general administrative tasks and ad-hoc duties
• Carry out data entry and audits to ensure integrity and compliance
• Handle overflow support calls and log outcomes in the CRM

The candidate:

• Hands-on admin experience, ideally in accounts, sales, or marketing
• Comfortable using CRM systems and picking up new tools quickly
• A proactive attitude
• Strong eye for detail and pride in delivering accurate work
• Great communicator, confident with both written and verbal conversations
• Organised and able to juggle multiple tasks at once 
• Customer-focused mindset, happy working with people inside and outside the business

What’s on offer: 

• Salary up to £30,000
• Income Protection & Life Insurance
• Enhanced pension scheme
• 28 days annual leave bank holidays
• Sick pay scheme
• Flexible benefits package

Interested? Click ‘Apply’ today!