188 Retail Assistants jobs in Havant

• Provide outstanding customer service and build lasting relationships.
• Drive sales by effectively presenting and promoting products.
• Maintain store appearance, including visual merchandising and cleanliness.
• Assist with stock management, including receiving, processing, and organizing inventory.
• Train and mentor junior sales associates.
• Handle customer feedback and resolve issues promptly.
• Achieve individual and team sales goals.
• Contribute to operational efficiency and loss prevention efforts.

• Previous experience in a retail sales role, preferably with supervisory experience.
• Strong communication and interpersonal skills.
• Demonstrated sales ability and customer focus.
• Ability to work independently and as part of a team.
• Flexibility to work various shifts.
• Basic understanding of inventory management principles.

• Greet customers warmly and assess their needs, offering expert advice on products and services.
• Drive sales performance by actively engaging with customers, recommending appropriate items, and closing sales effectively.
• Maintain an in-depth knowledge of all products, promotions, and company policies.
• Assist with inventory management, including stock replenishment, visual merchandising, and stocktaking.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Contribute to a positive and collaborative team environment, supporting colleagues and sharing best practices.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Ensure the store is clean, organized, and visually appealing at all times.
• Identify opportunities to upsell and cross-sell products to enhance customer satisfaction and increase revenue.
• Participate in training sessions to stay updated on product knowledge and sales techniques.

• Previous experience in a retail sales role, preferably in a similar sector, is essential.
• Demonstrated ability to meet and exceed sales targets.
• Excellent communication, interpersonal, and customer service skills.
• A proactive and positive attitude with a strong work ethic.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• Basic understanding of inventory management principles.
• A keen eye for detail and a commitment to maintaining high standards of presentation.
• Ability to stand for extended periods and lift moderate weight.
• Previous supervisory or leadership experience is a plus.

• Exceeding personal and store sales targets through expert product knowledge and exceptional customer service.
• Building and nurturing long-term relationships with a diverse clientele, understanding their needs and preferences.
• Providing styling advice and personalized recommendations to customers.
• Maintaining impeccable visual merchandising standards within the store.
• Assisting with stock management, including inventory checks and replenishment.
• Training and mentoring junior sales staff, sharing best practices and product knowledge.
• Handling customer queries, complaints, and returns professionally and efficiently.
• Participating in store operational tasks, including opening and closing procedures.
• Contributing to remote strategic planning sessions, analysing sales data and customer trends to inform future sales initiatives.
• Collaborating with the management team on local marketing efforts and clienteling initiatives.

• Greet and engage customers, providing personalized styling advice and product knowledge.
• Build and maintain a loyal clientele by understanding their needs and preferences.
• Achieve and exceed individual and store sales targets through proactive selling and excellent service.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain visual merchandising standards, ensuring the store is presented immaculately.
• Assist with inventory management, including stock checks and replenishment.
• Handle customer inquiries and resolve any issues or complaints with professionalism and discretion.
• Stay informed about current fashion trends and competitor activities.
• Participate in store training programs to enhance product knowledge and selling skills.
• Collaborate with the store team to create a positive and dynamic working atmosphere.
• Build relationships with personal shoppers and stylists.

• Previous experience in luxury retail sales is essential, preferably within fashion, accessories, or beauty.
• A strong passion for luxury goods and fashion.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to meet and exceed sales targets.
• Impeccable personal presentation and a sophisticated demeanor.
• Experience with POS systems and stock management.
• Ability to work flexible hours, including weekends and evenings, as required by the retail environment.
• A proactive and results-oriented approach.
• Team player with a positive attitude.
• A good understanding of the local market and customer demographics in Southampton, Hampshire, UK is beneficial.

• Developing and implementing comprehensive sales strategies to achieve and exceed revenue targets.
• Conducting in-depth market research and competitive analysis to identify emerging trends and opportunities.
• Collaborating with cross-functional teams, including marketing, product development, and operations, to ensure seamless execution of sales initiatives.
• Mentoring and guiding junior sales team members, providing them with the tools and support needed for success in a remote setting.
• Managing and nurturing key client relationships, ensuring high levels of satisfaction and retention.
• Utilising data analytics to track sales performance, forecast future trends, and provide actionable insights to leadership.
• Staying abreast of the latest advancements in retail technology and sales enablement tools.
• Contributing to the continuous improvement of sales processes and best practices.

• Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.
• Proven track record of success in retail sales management, with at least 5-7 years of progressive experience.
• Demonstrated ability to develop and execute effective sales strategies that have led to significant revenue growth.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with diverse stakeholders remotely.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales analytics tools.
• Experience in managing remote teams and fostering a positive virtual work culture.
• A proactive and results-oriented mindset, with a passion for the retail industry.

• Engage with customers to understand their needs and provide product recommendations.
• Drive sales performance to meet and exceed individual and store targets.
• Maintain high standards of visual merchandising and store presentation.
• Replenish stock and ensure product availability on the shop floor.
• Process sales transactions accurately and efficiently at the till.
• Handle customer enquiries and resolve issues professionally.
• Contribute to a positive and collaborative team environment.
• Assist with inventory management and stocktakes.
• Stay up-to-date with product knowledge and promotional activities.
• Provide an exceptional customer experience that encourages repeat business.

• Previous experience in retail sales or a customer service role is desirable.
• Excellent interpersonal and communication skills.
• A proactive and results-oriented approach to sales.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work varied shifts, including weekends and evenings.
• A genuine passion for customer service and creating positive shopping experiences.
• Basic numeracy and literacy skills.

• Engage with clients in a professional and courteous manner, building strong, long-term relationships.
• Provide expert advice on styling, fit, and care of luxury apparel and accessories, understanding the latest fashion trends.
• Achieve and exceed individual sales targets through proactive client engagement and exceptional service.
• Maintain an immaculate store environment, ensuring merchandise is presented attractively and according to brand standards.
• Process transactions accurately and efficiently using the point-of-sale system.
• Assist with inventory management, including receiving, tagging, and stock takes.
• Develop and maintain a personal client book, actively pursuing new business opportunities.
• Participate in visual merchandising efforts and store events to enhance brand visibility and customer engagement.
• Handle customer inquiries and resolve any issues or complaints with professionalism and diplomacy.
• Stay informed about product knowledge, brand history, and current fashion industry developments.

• Minimum of 3 years' experience in luxury retail sales, preferably within the fashion sector.
• A genuine passion for high fashion and a strong understanding of luxury brands and trends.
• Excellent communication, interpersonal, and relationship-building skills.
• Proven ability to meet and exceed sales targets.
• Impeccable grooming and personal presentation.
• Experience with luxury POS systems and clienteling techniques.
• Ability to work effectively as part of a dynamic team in a fast-paced environment.
• Flexibility to work a variety of shifts, including weekends and evenings, as required by store operating hours.
• A proactive and results-oriented approach with a strong work ethic.
• Fluent in English; additional languages are a plus.

Company Description

Three Retail Customer Advisor

Location: Portsmouth

Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance

Working Hours: 20 hours across 3-4 days per week, including weekends on a rotation basis

Who We Are

We're here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares – about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters – and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

The Portsmouth Three Store is a modern and inviting retail space, offering the latest smartphones, accessories, and mobile services. Friendly and knowledgeable staff provide expert assistance, located in the heart of Portsmouth's vibrant city center, close to shopping, dining, and local attractions like the historic waterfront. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

Job Description

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

Key Responsibilities:

• Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
• Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
• Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
• Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.

Qualifications

It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

Key qualities include:

• Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
• Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.
• Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.

Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

Additional Information

We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

At Three, we offer a range of benefits:

• A free staff handset + unlimited sim card
• 4.5% employer pension contribution
• Life assurance
• Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)

As a bonus, within retail, you will also receive:

• A Tastecard membership
• Money to spend with Uber
• Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme
• Opportunity to win 'Three Celebrates' monthly and annual awards

What we offer

We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

#VodafoneThree

#LI-Onsite