What Jobs are available for Retail Assistants in Mansfield?

About Us: 6 Hours

Location: Mansfield

Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.

Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.

Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.

Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.

Key Responsibilities:

• You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
• You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
• You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
• You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
• You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
• You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.

What You'll Need to Succeed:

Technical:

• Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
• POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.

About You:

• Reflects the aesthetic of Moss through personal style and presentation.
• Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
• Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
• Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.

Rewards & Benefits:

• Employee Discount: 70% discount across all our stores.
• Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
• Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
• Season Ticket Loan: Financial support for commuting.
• Cycle to Work Scheme: Encouraging eco-friendly travel.
• Discounted Gym Membership with PureGym : Promoting physical health and fitness.
• Life Insurance: Providing peace of mind for colleagues.
• Ongoing Development : Tailored to suit your career ambitions from day one.
• Access to Moss Learning: An online learning platform for skill enhancement.
• Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
• New Baby Gift : Celebrating important personal milestones of colleagues.

If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

• Engaging with customers to understand their preferences and offering bespoke styling advice.
• Showcasing the latest collections and new arrivals with enthusiasm and product knowledge.
• Achieving and exceeding individual sales targets and contributing to team goals.
• Processing sales transactions accurately and efficiently using the point-of-sale system.
• Maintaining the store's immaculate presentation and visual merchandising standards.
• Building and nurturing a loyal client base through follow-up and personalized communication.
• Keeping abreast of fashion trends and product knowledge to provide informed recommendations.
• Collaborating with the store management team to ensure seamless daily operations.

• A minimum of 2 years' experience in luxury retail sales or a similar customer-facing role.
• An excellent understanding of fashion, trends, and luxury goods.
• Exceptional interpersonal and communication skills, with a polished and professional demeanor.
• A strong sales drive and a results-oriented approach.
• The ability to work collaboratively as part of a team.
• Flexibility to work varying shifts, including weekends and some evenings, as required.
• A genuine passion for providing outstanding customer experiences.
• Proficiency in basic computer applications and POS systems.

• Provide personalized sales consultations to clients via video calls, phone, and email.
• Showcase product features and benefits, understanding individual client needs and preferences.
• Build and maintain strong, long-term relationships with a loyal customer base.
• Process sales transactions accurately and efficiently using our e-commerce platform.
• Achieve and exceed individual sales targets and contribute to team goals.
• Handle customer inquiries, requests, and resolve any issues with professionalism and discretion.
• Stay up-to-date with product knowledge, current trends, and the luxury market landscape.
• Collaborate with marketing and logistics teams to ensure a seamless client experience from order to delivery.
• Maintain a high standard of presentation during virtual client interactions.
• Contribute to team meetings and share insights to improve sales strategies.

• Engage with customers virtually to understand their needs and provide product recommendations.
• Drive sales by effectively presenting product features and benefits.
• Guide customers through the online purchasing process, ensuring a smooth and positive experience.
• Build and maintain strong customer relationships through proactive follow-up and personalized communication.
• Achieve and exceed individual and team sales targets.
• Stay up-to-date on product knowledge, promotions, and industry trends.
• Handle customer inquiries, resolve issues, and provide excellent post-sales support.
• Collaborate with the marketing team to support promotional campaigns and initiatives.
• Provide feedback to management on customer trends and potential improvements.
• Maintain accurate customer records and sales documentation.

• Previous experience in retail sales, preferably with online or telesales experience.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, listening, and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to build rapport and trust with customers virtually.
• Proficiency in using CRM systems and other sales software.
• Self-motivated, disciplined, and able to manage time effectively in a remote setting.
• A passion for customer service and a results-oriented mindset.
• Ability to adapt to new technologies and sales methodologies.

• Engage with customers virtually to understand their needs and provide personalized product recommendations.
• Achieve and exceed monthly sales targets through proactive outreach and excellent service.
• Develop and maintain a deep understanding of our client's product catalog and value propositions.
• Handle customer inquiries, resolve issues, and manage complaints efficiently and professionally.
• Collaborate with the marketing team to implement sales strategies and promotional campaigns.
• Provide feedback to management on customer trends, market information, and product performance.
• Maintain accurate customer records and sales documentation in the CRM system.
• Participate in regular virtual team meetings and training sessions to enhance product knowledge and sales skills.
• Contribute to a positive and collaborative remote work environment.
• Stay updated on industry best practices and competitor activities.

• Proven track record in retail sales, with at least 3 years of experience.
• Excellent communication, interpersonal, and negotiation skills.
• Strong understanding of sales principles and customer service best practices.
• Proficiency in using CRM software and other sales enablement tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A passion for retail and a genuine desire to help customers.
• Experience in online sales or e-commerce is highly desirable.
• Must have a reliable internet connection and a dedicated home office space.
• Ability to adapt to new technologies and sales platforms quickly.

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

£12.21 per hour

Reports to: Shop manager

Department: Trading

Location: Beeston

Contract: Permanent

Working hours: Part time 15 hours per week on a rota basis

Closing date: 28th September 2025 at 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We're looking for a motivated store assistant to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

In a lively, vibrant working environment, you'll discover something new every day, whether it's a new high street trend, a new community network or a talent you never knew you had.

You'll also be surrounded by people who are as dedicated to beating cancer as you are.

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.

And ideally

• An understanding or an interest in fashion.
• Retail experience

(Download the full role profile)

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work – from funding cutting-edge research to developing public policy – will change the world. It's exciting to be part of our team.

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

You can learn more about our fantastic retail teams on our website .

For more information on this career opportunity please visit our website or contact us at .

For more updates on our work and careers, follow us on: Linked In , Facebook , Instagram , Twitter and YouTube .

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.