3,767 Retail Associates jobs in the United Kingdom

• Greet customers warmly and provide exceptional service throughout their shopping experience.
• Assist customers in finding products, answering questions, and offering personalized recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain the store's visual merchandising standards, ensuring products are attractively displayed.
• Replenish stock on the sales floor and assist with inventory management tasks.
• Keep the store clean, organized, and welcoming for customers.
• Handle customer returns and exchanges according to company policy.
• Collaborate with team members to achieve store sales goals.
• Potentially assist with online customer service inquiries or inventory updates via remote platforms.
• Adhere to all company policies, procedures, and health and safety guidelines.

• Previous experience in a customer-facing role or retail environment is beneficial but not essential.
• Excellent communication and interpersonal skills.
• A friendly, approachable, and positive attitude.
• Strong desire to provide outstanding customer service.
• Ability to work effectively as part of a team.
• Basic understanding of sales principles and product knowledge.
• Reliability and punctuality.
• Flexibility to work various shifts, including weekends and some evenings.
• Comfortable using POS systems and potentially digital communication tools for remote tasks.
• Based in or able to commute easily to Milton Keynes.

Overview

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.

We owe our success to our unique story and dedicated colleagues, and the next chapter involves you.

Responsibilities

Here is where you come in…

Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible.

No two days are the same, but your main responsibilities will include:

• Processing customers' bets in a timely and attentive manner.
• Attending to all customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of our products and promotions
• Supporting key promotional events throughout the sporting calendar.
• Maintaining a well-presented environment which customers love to be a part of.
• Being a team player – collaboration is key to improving the customer experience.
• Handling cash transactions with the upmost care and accuracy.
• Following our Think 25 policy and adhering to our age verification processes.

We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager.

We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.

Skills & Experience

What you'll need to succeed

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• Outstanding customer service skills and the ability to engage all customers.
• A passion for sports, betting and gaming is beneficial but not essential.
• An eagerness to learn, develop and flourish within the Betfred family.

Benefits

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.

Be rewarded

• Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
• Monthly pension contributions: helping you prepare for your future.
• Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

• A long-service recognition programme and life milestone rewards.
• A recognition scheme to earn and convert points to spend with over 700 retailers.
• A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
• Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

What's next?

If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application.

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.

Your Betfred journey starts now…

London Full Time Sales Associate

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.

Spinelli Kilcollin is seeking a full time sales associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities include:

• Greeting clients with a friendly and professional demeanor as they enter the store
• Facilitating private client appointments
• Following up on all potential leads through client communication via email, text, and phone calls
• Working closely with sales goals to achieve monthly targets
• Collaborating with Design Department for customization requests
• Process sales using the appropriate sales channels
• Ensuring accurate sales data recording for monthly reporting purposes
• Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships
• Upholding exemplary visual standards throughout the store

Who you are:

• Based in London
• Approachable and friendly team-player, ready to join our quickly growing team!
• Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency

How To Apply

Please email your resume and a cover letter to . We ask that you include three cultural figures who inspire you in any creative field and why.

Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

• Greet and assist customers in a friendly and professional manner, identifying their needs and providing expert advice on products and services.
• Drive sales by effectively recommending products, upselling, and cross-selling to meet and exceed targets.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain visual merchandising standards, ensuring products are attractively displayed and the store environment is clean and inviting.
• Assist with inventory management, including receiving stock, conducting stocktakes, and reporting discrepancies.
• Handle customer inquiries, complaints, and returns with professionalism and a focus on resolution.
• Support the store management team with daily operations, including opening and closing procedures.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Contribute to a positive and collaborative team environment.

• Proven experience in a retail sales role, with a strong track record of achieving sales targets.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work effectively as part of a team and independently.
• Strong organizational and time management skills.
• Flexibility to work various shifts, including weekends and public holidays.
• A genuine passion for providing outstanding customer experiences.
• Previous experience in a senior or supervisory role is advantageous.

• Engaging with customers to understand their needs and recommending appropriate products and services.
• Meeting and exceeding individual and store sales targets.
• Maintaining a high standard of product knowledge and providing expert advice.
• Processing transactions accurately and efficiently using the POS system.
• Assisting with stock management, including receiving, unpacking, and merchandising.
• Maintaining visual merchandising standards to enhance the store's appeal.
• Providing training and mentorship to junior sales staff.
• Handling customer inquiries and resolving complaints with professionalism and efficiency.
• Participating in store opening and closing procedures.
• Contributing to a positive and collaborative team environment.
• Preparing sales reports and conducting inventory counts as required.
• Utilizing remote communication tools for team meetings and administrative duties.

• Proven experience in a retail sales environment, with a track record of success.
• Excellent communication and interpersonal skills.
• Strong sales acumen and a customer-centric approach.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using POS systems and other retail software.
• Flexibility to work a variety of shifts, including weekends and evenings.
• A proactive and enthusiastic attitude.
• Previous experience in a senior or supervisory role is highly advantageous.
• Comfort and competence in using remote collaboration tools for hybrid work.

• Provide outstanding customer service, engaging with shoppers to understand their needs and preferences.
• Actively promote and sell products, exceeding sales targets and contributing to team goals.
• Maintain visual merchandising standards, ensuring displays are attractive, well-stocked, and compliant with company guidelines.
• Assist with inventory management, including receiving, stocking, and processing merchandise.
• Operate the point-of-sale (POS) system accurately and efficiently, handling transactions with professionalism.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Contribute to maintaining a clean, organized, and safe store environment.
• Handle customer inquiries and resolve complaints effectively and courteously.
• Stay up-to-date on product knowledge and company promotions.
• Participate in store meetings and contribute to a positive team atmosphere.

• Previous experience in a retail sales role, with a proven track record of meeting sales goals.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
• Strong understanding of sales techniques and customer service principles.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the business needs.
• Basic mathematical skills for handling transactions and inventory counts.
• A proactive attitude and a willingness to learn and adapt to new challenges.
• Passion for fashion, home goods, or whatever the specific retail sector demands is a plus.
• Familiarity with POS systems is advantageous.
• Must be eligible to work in the UK.