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Retail Banking Lawyer | Edinburgh | 12 month contract | Hybrid | £75,000 salary plus benefits

A leading national financial services company based in Edinburgh is looking to hire an additional Retail Banking Lawyer to join their team on a 12 month fixed term contract. The role is hybrid and can be based in Edinburgh or Glasgow with weekly attendance in the office required (2-3 days a week).

The Role

The Legal Team oversees all aspects of business and acts as strategic advisors to business colleagues. In the role of Legal Counsel, you will be specialising in consumer bank lending and saving products. You will identify and manage legal risk in delivering targeted, commercially-focused legal advice on all matters, including:

• Product terms and conditions and associated documentation.
• Customer journeys and communications.
• Responding to operational, complaint and process queries as they arise.
• Managing outsourced legal advice.

About You

• Qualified solicitor with valid practising certificate in a UK jurisdiction (practising certificates in relevant overseas jurisdictions may be considered).
• Retail banking legal experience either in-house or in private practice.
• Track record of delivering pragmatic, risk-based legal advice.
• Experience of strong relationship management (both internal and external stakeholders).
• Experience in consumer credit and CONC would be advantageous and desirable, including for example an understanding of the FCA’s Consumer Duty. Additionally, experience in non-lending consumer banking products would be welcome but not essential.

Apply Now

Take the next step in your career and apply for this Retail Banking Lawyer vacancy today. We look forward to welcoming you onto the team.

Overview

We are currently seeking a Retail Banking Lawyer to support clients on a range of consumer finance and retail banking matters. In this role, you will provide practical, commercially focused legal advice on consumer financial products, consumer credit, and retail banking regulation, working closely with retail banks, credit card issuers, mortgage lenders, and other financial institutions.

• Provide legal advice and support on consumer banking and consumer finance matters, including products such as loans, credit cards, mortgages, and BNPL (buy now, pay later) arrangements.
• Advise on regulatory compliance and consumer protection frameworks, including the Consumer Credit Act 1974 (CCA), FCA Handbook, and Consumer Duty.
• Draft, review, and negotiate consumer finance agreements, credit agreements, loan documentation, and customer terms and conditions.
• Support the development and launch of consumer financial products and retail banking products, ensuring compliance with UK financial services regulation.
• Conduct legal analysis and regulatory reviews to identify and mitigate risks relating to consumer lending, credit products, and retail banking activities.

• Qualified lawyer eligible to practice in the UK with the right to work in the UK.
• Demonstrated experience advising on consumer banking, consumer credit, or retail financial services regulation.
• Strong experience advising retail banks, credit card issuers, mortgage lenders, or consumer finance providers.
• Experience drafting and advising on consumer finance documentation, including loan agreements, credit agreements, and consumer terms and conditions.
• Strong commercial awareness, excellent stakeholder management skills, and the ability to deliver pragmatic, business-focused legal advice in a regulated environment.

This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more. Axiomites also get access to professional development resources and learning and development programs. Axiom provides the opportunity to work remotely, onsite or hybrid, depending on client requirements.

Retail Banking Delivery Manager – London

We are seeking a Retail Banking Delivery Manager to lead the delivery of complex banking transformation programmes across retail, SME and core banking domains. The role is responsible for ensuring consistent, high‑quality delivery outcomes across multi‑location delivery teams, working seamlessly across the UK and nearshore units including Poland, Spain, Brazil and others. Acting as a hands‑on delivery leader, the role ensures programmes are aligned to GFT’s delivery standards while meeting client‑specific expectations and outcomes. The Delivery Manager will work closely with clients and internal stakeholders to set clear delivery direction, drive execution excellence, and contribute to shaping future retail banking transformation programmes.

• Hands‑on delivery leader responsible for end‑to‑end execution of complex banking and financial services transformation programmes.
• Strong focus on retail, SME, core and adjacent corporate banking change agendas.
• Acts as a bridge between strategy, technology and execution – shaping, mobilising and delivering large‑scale programmes.

• Lead and deliver multi‑workstream transformation programmes across retail and core banking.
• Own programme governance, financials, RAID, dependencies and outcomes.
• Work closely with clients (CIO, COO, Transformation Leads) to co‑create delivery approaches and execution plans.
• Drive hands‑on delivery – stepping into detail where required to remove blockers and assure outcomes.
• Partner with Sales and Pre‑Sales to shape opportunities, define scope, commercial models and delivery plans.
• Mobilise and lead cross‑functional delivery teams across onshore and nearshore locations.
• Ensure regulatory, risk and quality standards expected within Tier 1 banking environments.

• Contribute to pre‑sales activities including discovery, solution shaping and commercials.
• Translate banking transformation visions into credible, executable delivery roadmaps.
• Support creation of proposals, estimates, financial models and delivery plans.
• Act as a trusted delivery voice in complex client conversations.

• Strong background delivering change and transformation programmes within retail or commercial banking.
• Proven experience with core banking, digital transformation, regulatory or platform modernisation programmes.
• Demonstrated delivery of complex, multi‑vendor, multi‑location programmes.
• Hands‑on programme leadership rather than purely governance‑focused roles.

• Programme and portfolio delivery leadership.
• Financial management, estimation and commercial awareness.
• Excellent governance, risk and dependency management.
• Comfortable operating in Agile, hybrid and traditional delivery models.

• Retail or SME banking subject matter expert with deep delivery credibility.
• Comfortable operating in ambiguous, high‑change environments.
• Naturally collaborative – able to co‑create solutions with clients.
• Balances strategic thinking with pragmatic execution.

GFT offers a flexible hybrid working environment. The majority of roles are determined by client requirements, but the maximum expectation is that you will be required on client site 1 or 2 days a week. From a non‑client standpoint, we encourage everyone to travel into a GFT office periodically to build rapport with the wider team and to ensure you feel connected with your peers and colleagues.

Every individual at GFT co‑creates a mapped career path with growth opportunities, the ability to diversify, access to amazing Learning and Development programmes in an environment of collaboration, flexibility and support. We believe that investing in employee development promotes innovation and job satisfaction.

GFT is an equal opportunities employer and we are committed to ensuring our recruitment processes are inclusive. Selection for employment at GFT will be on the basis of performance and ability. Where possible, GFT will capture applicants’ diversity demographics as part of its recruitment processes to promote its DEI agenda.

Banco Santander SA in Milton Keynes is seeking a Customer Experience Advisor on a 12‑month fixed‑term contract. You will be the first point of contact for customers in branch or over the phone, handling transactions, service queries and complaints to deliver a customer‑centric service.

Working a 35‑hour week on a rota Monday–Saturday 8am–6pm, you will build relationships, develop knowledge of banking products, and identify ways to improve the customer experience while supporting colleagues.

Thomson LRC, a leading national financial services company, is seeking a Retail Banking Lawyer for a 12-month contract based in Edinburgh or Glasgow. This hybrid role involves providing legal counsel specializing in consumer bank lending and saving products, with a focus on managing legal risk and delivering commercially-focused legal advice.

The ideal candidate will be a qualified solicitor with retail banking legal experience, capable of handling product documentation and customer communications.

Rate: £500-550/day (Inside IR35) – possible flex depending on experience

Duration: 3–6 months initially (strong likelihood of extension up to 2 years)

Start: ASAP

Location: Edinburgh / Manchester / London / Bristol / (hybrid, no fixed office days; travel to London required for key workshops)

We are supporting a major Financial Services Client on a migration and transition programme who require contract Project Managers to support multiple delivery workstreams. These are hands-on delivery roles operating in a high-pressure, under-resourced environment where speed, pragmatism, and stakeholder confidence are critical.

We are specifically looking for Project Managers with experience across the following domains:

• Retail Banking
• Business Banking
• Marketing
• Comms
• HR
• Payments
• Finance
• Treasury
• Economic Crime

Key Responsibilities:

• Embed yourself directly into the delivery team and day-to-day execution
• Translate complex regulatory, operational, or technical requirements into clear delivery plans
• Own plans, RAID, dependencies, milestones, and reporting for your workstream
• Coordinate cross-functional stakeholders across technology, operations, legal, compliance, and business teams
• Support readiness activities, working closely with central programme teams
• Drive delivery in an ambiguous and fast-moving environment
• Roll up your sleeves and take on non-traditional PM tasks where required to unblock delivery Workstream Focus
• 3-5 years experience working as a Project Manager in Banking or Financial Services is essential
• Broad Retail or Business Banking experience
• Regulatory readiness and compliance alignment
• Process, policy, and control migration impacts

Talensa is working exclusively with a well-established, ambitious international bank that is on a mission to transform its banking proposition, enhance digital banking capabilities, create new services, and foster customer-centric experiences across its markets.

This Product Leader position seeks an experienced Retail Banking Product Lead or Head of Retail Banking Products to play a vital role in launching and growing their new digital retail bank proposition and product suite.

The successful candidate will report to and collaborate closely with a leading retail banking expert, ensuring strategic direction and working alongside CRM and Marketing leads. You will be the retail banking product specialist responsible for developing and implementing the product roadmap to meet customer needs and expand services across target markets.

Key responsibilities include proven experience in the commercial management of retail banking products, including pricing, customer experience journeys, acquisition, retention, performance metrics, and feedback loops that facilitate customer strategy and drive growth. You will champion customer-centricity across the bank, embedding the voice of the customer in key initiatives.

• Proven track record in launching and developing retail/digital banking products such as current accounts, deposit accounts, savings, ISAs, personal loans, and credit products.
• Experience owning commercial product management, including pricing, proposition optimization, and customer journeys (CX).
• Strategic thinker with the ability to translate vision into actionable initiatives.
• Excellent stakeholder engagement and proactive collaboration skills, capable of working cross-functionally and leading key initiatives.

• Degree in Marketing, Business, Financial Services, or a related/equivalent field.
• Professional certifications related to Product Management, CX, Digital, or Banking.

London City, hybrid working - 3 days in the office, 2 WFH.

This is an exciting and pivotal time for transformation, offering an opportunity to join and lead the Head of Product role as the bank builds out its new digital retail banking proposition.