7 Retail Chains jobs in the United Kingdom

Operations Director - Retail Chains

BT1 5GS Belfast, Northern Ireland £95000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client, a rapidly expanding national retail group, is seeking a highly accomplished and results-driven Operations Director to oversee its extensive network of stores. This is a pivotal leadership role based at their headquarters in **Belfast, Northern Ireland, UK**. You will be responsible for driving operational excellence across all retail locations, ensuring maximum efficiency, profitability, and an exceptional customer experience. The ideal candidate possesses a strong track record in retail operations management, exceptional leadership capabilities, and a strategic mindset focused on growth and innovation.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve company objectives and drive profitable growth across all retail outlets.
  • Oversee the day-to-day operations of multiple retail stores, ensuring high standards of performance.
  • Lead, mentor, and inspire a team of regional managers and store staff, fostering a culture of accountability and high achievement.
  • Develop and manage operational budgets, controlling costs and maximizing profitability.
  • Implement and monitor key performance indicators (KPIs) to drive efficiency and measure success.
  • Ensure adherence to all company policies, procedures, and standards, including health, safety, and customer service.
  • Identify opportunities for operational improvements and implement best practices across the retail network.
  • Collaborate with cross-functional departments, including marketing, merchandising, and HR, to support overall business goals.
  • Drive initiatives to enhance the customer experience and build brand loyalty.
  • Manage relationships with key suppliers and service providers to ensure optimal operational support.
  • Analyze sales data and market trends to inform strategic decision-making and identify new opportunities.
  • Oversee inventory management and loss prevention strategies.
Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field; an MBA is preferred.
  • Minimum of 10 years of progressive experience in retail operations management, with significant experience overseeing multiple locations and large teams.
  • Demonstrated success in driving operational efficiency, profitability, and sales growth in a retail environment.
  • Proven leadership and team management skills, with the ability to motivate and develop staff.
  • Strong understanding of retail financial management, budgeting, and P&L responsibility.
  • Excellent analytical, problem-solving, and strategic thinking abilities.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Proficiency in retail management software and data analysis tools.
  • Ability to travel as required to support retail locations.
  • A passion for retail and a deep understanding of customer needs and market dynamics.
  • Strong understanding of operational best practices within the retail sector.
This is a permanent, full-time role offering a competitive salary, comprehensive benefits package, and the opportunity to lead operations for a dynamic retail organization. If you are a seasoned retail operations leader ready to drive success, we encourage you to apply.
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Operations Director - Retail Chain Expansion

NR1 1AA Norwich, Eastern £90000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a rapidly expanding retail group, is seeking a visionary and results-driven Operations Director to spearhead their growth initiatives. This pivotal role, based out of **Norwich, Norfolk, UK**, will be responsible for the strategic oversight and execution of all operational aspects of the business, with a strong emphasis on optimizing store performance and driving new market entries. You will lead cross-functional teams to ensure seamless store openings, efficient supply chain management, and exceptional customer experiences across all locations. The Operations Director will develop and implement operational strategies, set performance benchmarks, and monitor key performance indicators (KPIs) to achieve ambitious business targets. Responsibilities include managing budgets, identifying opportunities for process improvement and cost reduction, and ensuring compliance with all health, safety, and retail regulations. This is a hands-on leadership role that requires a strategic mindset, excellent problem-solving skills, and a deep understanding of retail operations. The ideal candidate will have a proven track record of success in a senior operational leadership role within the retail sector, with demonstrable experience in managing multi-site operations and overseeing significant expansion projects. Exceptional leadership, communication, and stakeholder management skills are essential. A degree in Business Administration, Operations Management, or a related field is preferred. This is a remote-first position, offering flexibility while maintaining a strategic connection to our client's operational hubs. You will be instrumental in shaping the future of the company by driving operational excellence and fostering a culture of continuous improvement and innovation. If you are a strategic thinker with a passion for retail and a talent for operational execution, this is an exceptional opportunity to join a thriving organisation at an exciting stage of its development.
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Senior Visual Merchandiser - National Retail Chain

BT1 1AA Belfast, Northern Ireland £50000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a prominent and expanding national retail chain, is seeking a highly creative and strategically minded Senior Visual Merchandiser to join their dynamic team. This role is fully remote, offering the flexibility to contribute your expertise from anywhere in the UK, with occasional travel to stores as required. You will be responsible for conceptualizing and implementing compelling visual merchandising strategies that enhance brand presentation, drive sales, and elevate the customer shopping experience across all retail touchpoints.

Key Responsibilities:
  • Develop and execute innovative visual merchandising concepts and guidelines that align with brand identity and seasonal campaigns.
  • Create visually engaging in-store displays, window presentations, and promotional setups that maximize product impact and appeal.
  • Collaborate closely with marketing, buying, and store operations teams to ensure cohesive brand messaging and product placement.
  • Produce detailed visual merchandising guides, planograms, and documentation for store teams.
  • Analyze sales data and customer feedback to assess the effectiveness of merchandising strategies and identify opportunities for improvement.
  • Stay informed about the latest retail design trends, competitor activities, and consumer behavior to maintain a competitive edge.
  • Manage budgets for visual merchandising projects and materials.
  • Source and procure props, fixtures, and other display materials.
  • Provide remote training and support to store-level visual merchandisers and staff.
  • Conduct virtual store audits and provide feedback for continuous improvement.
  • Ensure all visual merchandising elements are executed to the highest standards of quality and consistency.

The ideal candidate will have a Bachelor's degree in Visual Merchandising, Fashion Marketing, Graphic Design, or a related field, coupled with at least 5 years of experience in visual merchandising, preferably within the retail fashion or lifestyle sector. A strong portfolio showcasing creative display concepts and successful campaign execution is essential. Excellent spatial reasoning, artistic ability, and a keen eye for detail are paramount. Proficiency in design software (e.g., Adobe Creative Suite, SketchUp) is highly desirable. Exceptional communication and presentation skills are necessary for effectively conveying ideas and strategies to diverse teams remotely. You must be a self-starter, highly organized, and capable of managing multiple projects simultaneously in a fast-paced environment. This is an excellent opportunity to make a significant creative impact on a leading retail brand's visual presence.
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Senior Retail Operations & Supply Chain Manager

DE1 2FY Derby, East Midlands £60000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a highly reputable retailer, is seeking an experienced Senior Retail Operations & Supply Chain Manager to oversee and optimize their retail operations and end-to-end supply chain processes. This crucial role will ensure the efficient and effective flow of goods from procurement to the customer, while enhancing the in-store customer experience. You will be responsible for managing inventory, logistics, warehousing, and in-store operational execution, driving efficiency, cost reduction, and service level improvements. The ideal candidate will possess a strong understanding of retail operations, supply chain management principles, inventory control, and logistics planning. Proven experience in optimizing distribution networks, implementing operational improvements, and leading teams is essential. You will collaborate with various departments, including merchandising, sales, and finance, to achieve strategic objectives and maintain high standards of operational excellence across all retail locations.

Responsibilities:
  • Develop and implement strategies to optimize retail store operations and supply chain efficiency.
  • Oversee inventory management, demand forecasting, and replenishment processes to minimize stockouts and overstock situations.
  • Manage relationships with suppliers, logistics providers, and other supply chain partners.
  • Ensure the efficient and cost-effective operation of warehousing and distribution centers.
  • Implement and monitor key performance indicators (KPIs) for retail operations and supply chain.
  • Drive initiatives to improve in-store customer experience and operational standards.
  • Oversee the implementation of new operational technologies and systems.
  • Manage the transportation and logistics network to ensure timely delivery of goods.
  • Conduct regular site visits to assess store performance and operational compliance.
  • Develop and manage budgets for retail operations and supply chain functions.
  • Lead and mentor a team of operations and supply chain professionals.
  • Identify and implement process improvements to enhance efficiency and reduce costs.
  • Ensure compliance with health, safety, and environmental regulations.
  • Collaborate with merchandising and buying teams to ensure effective product flow.
Qualifications:
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
  • Minimum of 7 years of experience in retail operations and supply chain management.
  • Proven track record of success in optimizing retail operations and supply chain processes.
  • In-depth knowledge of inventory management, logistics, warehousing, and transportation.
  • Experience with ERP systems and supply chain management software.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Familiarity with lean principles and continuous improvement methodologies.
  • Experience in managing cross-functional teams and stakeholder relationships.
This position is based at our client's operational hub in Derby, Derbyshire, UK , offering a significant opportunity to shape the operational future of a leading retail brand.
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Senior Retail Operations Manager - Flagship Stores

SW1A 0AA London, London £70000 annum + bon WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a globally recognized luxury brand, is seeking a highly experienced Senior Retail Operations Manager to oversee their flagship store operations across the UK. This is a fully remote position, allowing you to manage operations remotely, focusing on strategy, performance, and team leadership without the daily commute. The successful candidate will be responsible for driving operational excellence, achieving sales targets, and delivering an exceptional customer experience across a portfolio of high-profile retail locations. You will focus on optimizing store performance through effective team management, robust operational processes, and strategic implementation of brand initiatives. Key responsibilities include setting performance benchmarks, monitoring key retail KPIs (sales, footfall, conversion rates, average transaction value), managing operational budgets, and ensuring compliance with brand standards and visual merchandising guidelines. You will lead, motivate, and develop a team of store managers and their respective teams, fostering a culture of high performance, customer focus, and brand advocacy. This role requires a deep understanding of luxury retail operations, talent management, and the ability to translate brand strategy into tangible store-level execution. The ideal candidate will have a proven track record in multi-site retail management, ideally within the premium or luxury sector, with demonstrated success in driving profitability and customer satisfaction. Exceptional leadership, communication, and strategic thinking skills are essential. You must be adept at analyzing sales data, identifying trends, and implementing effective solutions. This is a unique opportunity to shape the operational success of a prestigious brand from a remote strategic vantage point.

Responsibilities:
  • Develop and implement strategic plans to optimize retail operations and drive sales performance.
  • Oversee the day-to-day operations of flagship stores, ensuring efficiency and profitability.
  • Set performance goals and KPIs for store teams and monitor progress regularly.
  • Manage operational budgets, including staffing, inventory, and overhead costs.
  • Ensure consistent implementation of brand standards, visual merchandising, and operational procedures.
  • Lead, coach, and develop a team of store managers to foster a high-performance culture.
  • Analyze sales reports and customer feedback to identify areas for improvement and implement corrective actions.
  • Collaborate with merchandising, marketing, and e-commerce teams to ensure cohesive brand experience.
  • Champion exceptional customer service standards across all retail touchpoints.
  • Drive initiatives related to stock management, loss prevention, and operational compliance.
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Senior Retail Operations Manager, High-Volume Stores

LS1 1AA Leeds, Yorkshire and the Humber £60000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client is a leading national retailer seeking an experienced and dynamic Senior Retail Operations Manager to oversee multiple high-volume stores within their network. This is a fully remote role, allowing you to manage your responsibilities and teams from a distance, ensuring operational excellence and driving performance across your designated region. You will be responsible for setting high standards for customer service, store presentation, and operational efficiency. Your key duties will include recruiting, training, and developing store management teams, driving sales performance, and managing budgets effectively. The ideal candidate will have a proven track record in managing large retail operations, a deep understanding of retail KPIs, and the ability to inspire and motivate teams. You will implement and ensure adherence to company policies and procedures, while also identifying opportunities for innovation and process improvement. This role requires strong leadership, excellent communication skills, and the ability to thrive in a fast-paced, results-oriented environment. You will collaborate closely with regional and head office teams to achieve strategic objectives and deliver exceptional customer experiences across all locations.

Key Responsibilities:
  • Oversee the operational performance of a portfolio of retail stores, ensuring achievement of sales, profit, and customer satisfaction targets.
  • Recruit, onboard, train, and develop store managers and their teams.
  • Implement and enforce company policies, procedures, and visual merchandising standards.
  • Drive operational efficiency, managing inventory, stock control, and loss prevention strategies.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.
  • Ensure exceptional customer service standards are met and exceeded in all stores.
  • Manage operational budgets, controlling costs and optimizing resource allocation.
  • Lead and motivate store teams to achieve performance goals and foster a positive work environment.
  • Collaborate with the head office on strategic initiatives, new product launches, and marketing campaigns.
  • Conduct regular store visits and performance reviews.

Qualifications:
  • Significant experience in multi-site retail operations management, preferably within a high-volume environment.
  • Proven ability to drive sales growth and manage profitability.
  • Strong leadership and team management skills, with a focus on developing talent.
  • Excellent understanding of retail KPIs, inventory management, and loss prevention.
  • Proficiency in retail management software and data analysis tools.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work independently and manage a remote team effectively.
  • Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent experience.
This is an exceptional opportunity to lead and influence retail operations on a large scale, working remotely to support our client's presence in and around Leeds, West Yorkshire, UK .
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Retail Sales Assistant/Cashier - various stores (register your interest)

Kingston upon Hull, Yorkshire and the Humber Sewell Group

Posted 309 days ago

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Job Description

Permanent

Sewell Sales Assistant’s at our site in Sutton , Hull, deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.

All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.

Responsibilities and essential job functions include, but are not limited to, the following:

  • Greeting customers and providing world-class customer service, supporting customers with their shopping needs, and building relationships to create repeat business
  • Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell
  • Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
  • Assisting stock control and management within the store, including accepting and checking deliveries, re-stocking shelves, rotating stock, date checking and ensuring the store is always stocked to its full sales potential
  • Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
  • Cleaning and housekeeping on site, within the store, on the till area, in the back of house and on the forecourt, ensuring the site always looks world class
  • Be aware of security within the store and on the forecourt.
  • Providing support and cover for holidays and sickness as and when required

Requirements

The suitable candidate will have the following

  • A passion for delivering a world-class service
  • A flexible attitude and approach to covering shifts for the wider team (holidays/sickness). Due to the nature of the business, occasionally we will need you to be open to covering extra shifts that will be over and above your contracted hours.
  • A ‘hands on’ approach to working and be able to use own initiative
  • A positive, approachable, and professional attitude and demeanour
  • A friendly and engaging personality
  • The ability to work both as a team member, and alone in a busy working environment
  • Possess a positive approach to learning, development, and progression

Benefits


  • Alongside a competitive hourly rate of £10.50/£1.00 per hour (paid weekly), you'll get lots of other financial, well-being and training benefits. This includes but is not limited to:
  • Up to 00 bonus opportunity per year
  • Sewell onthego Store discounts (from 10% up to 20% discount, along with great savings on fuel)
  • Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips and many more).
  • Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes
  • 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience, you'll also have access to bite-size training sessions covering a whole range of topics.
  • Length of service, big birthday & milestone celebrations
  • Volunteering days (5 paid days per year)
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