736 Retail Director jobs in the United Kingdom

Retail Operations Director

NR1 1AA Norwich, Eastern £80000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a leading national retail brand, is seeking a highly strategic and experienced Retail Operations Director to oversee their extensive operations in and around Norwich, Norfolk, UK . This is a crucial leadership role, demanding a significant presence within the region to ensure the seamless and profitable functioning of multiple retail locations. You will be responsible for setting and implementing the strategic vision for retail operations, driving sales performance, enhancing customer experience, and optimising operational efficiency across all stores. Key responsibilities include managing P&Ls for all stores, developing and implementing operational policies and procedures, ensuring compliance with health and safety regulations, and leading the regional management team. You will play a vital role in talent development, recruitment, and retention strategies for store staff. The ideal candidate will possess a proven track record in senior retail management, with extensive experience in multi-site operations and a deep understanding of the retail landscape. Exceptional leadership, communication, and problem-solving skills are essential, along with a strong commercial acumen. A passion for delivering exceptional customer service and a commitment to driving operational excellence are paramount. We are looking for a results-oriented individual with the ability to inspire and motivate teams to achieve ambitious targets in the competitive retail environment of Norwich, Norfolk, UK . This is an exceptional opportunity to take on a high-impact role and shape the future of a well-respected retail organisation.
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Retail Operations Director

PO1 2AB Portsmouth, South East £80000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a distinguished leader in the high-end retail sector, is seeking an accomplished and dynamic Retail Operations Director to be based in Portsmouth, Hampshire, UK . This is a critical leadership position responsible for overseeing all aspects of store operations across a portfolio of premium outlets. The successful candidate will drive operational excellence, enhance customer experience, and ensure consistent brand standards are met and exceeded. You will be instrumental in optimizing store performance, managing budgets, and leading regional management teams to achieve ambitious sales and profitability targets.

Responsibilities:
  • Develop and implement strategic plans to enhance store operations, customer service, and overall retail performance.
  • Oversee the day-to-day operations of multiple retail locations, ensuring efficient inventory management, visual merchandising, and operational compliance.
  • Lead, mentor, and inspire a team of regional managers and store staff, fostering a positive and high-performance culture.
  • Manage operational budgets, control costs, and identify opportunities for efficiency gains and revenue growth.
  • Ensure adherence to all company policies, procedures, and health and safety regulations.
  • Drive initiatives to improve the in-store customer experience, leading to increased customer loyalty and satisfaction.
  • Analyze sales data, market trends, and competitor activities to inform strategic decision-making and identify new business opportunities.
  • Collaborate closely with merchandising, marketing, and HR departments to ensure alignment of objectives.
  • Implement and oversee loss prevention strategies to minimize shrinkage.
  • Champion the brand's values and ensure a consistent, high-quality brand experience across all touchpoints.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field; MBA is a plus.
  • Minimum of 10 years of progressive experience in retail management, with at least 5 years in a senior leadership role overseeing multiple locations.
  • Proven track record of success in driving operational excellence and achieving ambitious sales targets in the retail industry.
  • Strong leadership and people management skills, with the ability to motivate and develop teams.
  • Excellent understanding of retail operations, including inventory management, visual merchandising, and customer service principles.
  • Financial acumen with experience in budget management and P&L responsibility.
  • Strong analytical and problem-solving skills.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Proficiency in retail management software and POS systems.
This is an outstanding opportunity to lead and shape the operational future of a renowned retail brand. The role demands a strategic visionary with a passion for retail excellence and a proven ability to deliver results in a demanding environment.
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Retail Operations Director

PO1 1AA Portsmouth, South East £65000 Annually WhatJobs

Posted 11 days ago

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full-time
Our client is a rapidly expanding retail brand seeking an experienced and dynamic Retail Operations Director to oversee their store portfolio in Portsmouth, Hampshire, UK and surrounding regions. This senior leadership role is crucial for driving operational excellence, maximising store profitability, and ensuring an exceptional customer experience across all retail locations. The ideal candidate will have a proven track record in multi-site retail management, a deep understanding of retail best practices, and the ability to implement effective strategies for sales growth and operational efficiency. You will be responsible for setting operational standards, managing budgets, and leading a team of regional and store managers.

Key responsibilities include:
  • Developing and implementing strategic operational plans to achieve sales targets and profitability goals across all retail stores.
  • Overseeing the day-to-day operations of all retail locations, ensuring adherence to company standards and procedures.
  • Managing budgets for the retail operations division, controlling costs, and optimising resource allocation.
  • Leading, motivating, and developing a team of regional managers and store managers, providing them with the necessary support and guidance.
  • Ensuring a consistently high standard of customer service and in-store experience across all outlets.
  • Implementing visual merchandising standards and ensuring effective stock management and inventory control.
  • Identifying operational inefficiencies and developing solutions to improve productivity and reduce waste.
  • Collaborating with the Merchandising, Marketing, and HR departments to align operational strategies with broader company objectives.
  • Monitoring key performance indicators (KPIs) such as sales per square foot, customer satisfaction, stock turnover, and labour costs.
  • Conducting regular store visits and performance reviews to ensure compliance and identify areas for improvement.
  • Overseeing the implementation of new store openings and refurbishments.
  • Staying abreast of industry trends and competitor activities to maintain a competitive edge.
  • Ensuring all stores comply with health and safety regulations and company policies.

A Bachelor's degree in Business Management, Retail Management, or a related field is preferred. A minimum of 8-12 years of experience in retail operations management, with at least 4 years in a senior leadership role overseeing multiple sites, is essential. Demonstrable success in driving sales growth and improving operational efficiency in a retail environment is required. Strong leadership, communication, and people management skills are vital. Excellent analytical and problem-solving abilities, coupled with commercial acumen, are necessary. Experience with retail management systems and POS software is expected. This is a significant opportunity to shape the operational future of a growing retail brand.
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Retail Operations Director

BD1 5AA Bradford, Yorkshire and the Humber £70000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
A prominent retail brand is seeking a strategic and results-oriented Retail Operations Director to oversee its store portfolio. This pivotal role is responsible for driving operational excellence, maximizing profitability, and ensuring an exceptional customer experience across all retail locations. You will lead a team of regional managers and store leaders, setting performance standards, implementing best practices, and fostering a culture of continuous improvement. The ideal candidate possesses a deep understanding of retail operations, a proven ability to manage complex P&Ls, and a passion for developing high-performing teams. This is a hands-on leadership position that requires strong analytical skills, strategic planning capabilities, and excellent stakeholder management.

Key Responsibilities:
  • Develop and execute strategic plans to achieve retail sales and profit goals.
  • Oversee daily operations of all retail stores, ensuring adherence to company policies and procedures.
  • Lead, mentor, and motivate regional managers and store teams to drive performance and engagement.
  • Implement and monitor key performance indicators (KPIs) across all stores, including sales, customer satisfaction, inventory management, and operational efficiency.
  • Manage the operational budget and control expenses to maximize profitability.
  • Ensure consistent implementation of visual merchandising standards and in-store experience.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.
  • Collaborate with marketing, merchandising, and HR departments to align operational strategies with overall business objectives.
  • Drive initiatives to enhance customer service and loyalty programs.
  • Oversee inventory management, loss prevention, and store maintenance.
  • Champion a culture of safety and compliance within all store environments.
  • Recruit, train, and develop high-potential employees for leadership roles.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field; MBA is a plus.
  • 10+ years of progressive experience in retail management, with at least 5 years in a senior leadership role overseeing multi-site operations.
  • Proven track record of successfully driving sales growth and profitability in a retail environment.
  • Strong understanding of retail KPIs, financial reporting, and operational best practices.
  • Experience in developing and implementing strategic business plans.
  • Excellent leadership, team management, and motivational skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and presentation skills.
  • Proficiency in retail management software and POS systems.
  • Ability to travel extensively within the designated region as needed.
This is a key leadership position based at our main hub in Bradford, West Yorkshire, UK . We offer a competitive compensation package, extensive benefits, and the opportunity to shape the future of our retail presence.
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Retail Operations Director

NG1 1AA Nottingham, East Midlands £80000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client, a renowned and rapidly expanding retail brand, is seeking a strategic and results-driven Retail Operations Director to lead their operational excellence. This is a fully remote leadership position, allowing you to influence the company's retail strategy and execution from anywhere. You will be responsible for overseeing all aspects of retail operations across the company's store portfolio, driving efficiency, profitability, and an exceptional customer experience. The ideal candidate will have a deep understanding of retail best practices, a proven ability to manage complex operations, and a track record of success in leading large, distributed teams. This role demands strong strategic thinking, exceptional problem-solving skills, and the ability to foster a culture of high performance and continuous improvement.

Key Responsibilities:
  • Develop and implement comprehensive retail operational strategies to achieve company goals for sales, profitability, and customer satisfaction.
  • Oversee the day-to-day operations of all retail stores, ensuring adherence to brand standards, operational efficiency, and compliance with company policies.
  • Lead, mentor, and develop a team of regional and store managers, fostering a positive and performance-driven culture.
  • Drive initiatives to enhance customer experience, including service standards, store presentation, and in-store technology adoption.
  • Manage operational budgets, P&L responsibilities, and implement cost-control measures without compromising quality or service.
  • Analyze sales data, operational metrics, and customer feedback to identify trends, opportunities, and areas for improvement.
  • Oversee inventory management, supply chain logistics, and visual merchandising strategies to optimize stock levels and store appearance.
  • Develop and implement training programs for retail staff to enhance product knowledge, sales techniques, and operational procedures.
  • Collaborate with marketing, merchandising, and HR departments to ensure alignment and seamless execution of retail strategies.
  • Stay abreast of industry trends, competitive landscape, and emerging technologies in retail operations.

Qualifications:
  • A Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. An MBA is a plus.
  • A minimum of 10 years of progressive experience in retail operations management, with at least 5 years in a senior leadership role overseeing multi-unit retail operations.
  • Proven track record of driving operational excellence, achieving significant sales growth, and improving profitability.
  • Demonstrated experience in developing and implementing successful retail strategies.
  • Expertise in P&L management, budgeting, and financial analysis within a retail context.
  • Strong understanding of supply chain management, inventory control, and visual merchandising.
  • Exceptional leadership, team-building, and motivational skills.
  • Outstanding analytical, problem-solving, and decision-making abilities.
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Proficiency in retail management software and analytics tools.
  • Proven ability to thrive in a remote work environment, demonstrating self-discipline and effective virtual collaboration.

This is a transformative opportunity for a seasoned retail leader to drive significant impact and shape the future of our client's retail presence from a remote vantage point.
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Retail Operations Director

LE1 5GG Leicester, East Midlands £60000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is seeking a strategic and results-driven Retail Operations Director to oversee and optimize their retail presence in Leicester, Leicestershire, UK . This senior leadership role will be responsible for driving operational excellence across all store locations, ensuring a consistent and exceptional customer experience. You will develop and implement strategic plans to enhance store performance, maximize profitability, and achieve sales targets. Key responsibilities include managing store managers, setting operational standards, and ensuring compliance with company policies and procedures. This role involves analyzing sales data, identifying market trends, and developing strategies to adapt to changing consumer behaviours. You will also be responsible for budget management, resource allocation, and optimizing supply chain logistics to support retail operations. Driving initiatives to improve store layouts, visual merchandising, and customer service will be crucial. Talent management, including recruitment, training, and development of retail staff, is also a key component. The ideal candidate will possess a strong understanding of retail dynamics, excellent leadership and interpersonal skills, and a proven ability to drive operational efficiency and commercial success. Experience in multi-site retail management is essential. This is a hybrid role, requiring a balance of on-site store visits and strategic planning from a remote or office-based setting.
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Retail Operations Director

CV1 1FN Coventry, West Midlands £65000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a prestigious multi-brand retail group, is seeking a highly strategic and accomplished Retail Operations Director to oversee their extensive store network. This leadership position, based in **Coventry, West Midlands, UK**, requires a seasoned professional with a proven ability to drive operational excellence, enhance customer experience, and achieve ambitious sales targets across multiple retail formats.

Responsibilities:
  • Develop and implement strategic operational plans to optimize store performance and profitability.
  • Oversee the day-to-day operations of all retail stores, ensuring high standards of service, visual merchandising, and brand presentation.
  • Lead, mentor, and inspire a team of regional managers and store staff, fostering a high-performance culture.
  • Drive sales growth through effective store management, staff training, and customer engagement initiatives.
  • Manage operational budgets, controlling costs, and maximizing return on investment.
  • Ensure compliance with all health, safety, and security policies and procedures across the retail estate.
  • Analyze sales data, market trends, and customer feedback to identify opportunities for improvement and innovation.
  • Collaborate with merchandising, marketing, and HR departments to ensure cohesive strategy execution.
  • Implement and manage retail operational systems and technologies to enhance efficiency.
  • Conduct regular store visits and performance reviews to assess operational effectiveness and provide feedback.
  • Develop and execute strategies for new store openings and store renovations.
  • Champion initiatives to enhance the overall customer shopping experience.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field. Master's degree preferred.
  • Minimum of 10 years of progressive experience in retail operations management, with significant experience at a directorial or senior leadership level.
  • Proven track record of successfully managing large retail chains and driving significant sales growth.
  • In-depth understanding of retail best practices, including operations, merchandising, customer service, and loss prevention.
  • Strong financial acumen and experience managing multi-million-pound budgets.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams.
  • Experience with various retail management software and POS systems.
  • Demonstrated ability to develop and implement strategic initiatives.
  • Passion for customer service and creating exceptional retail experiences.
  • Ability to travel extensively within the region as required.
  • Resilience, strategic thinking, and a results-oriented mindset.
This is a pivotal leadership role offering the opportunity to significantly impact the success of a well-known retail brand. The successful candidate will be instrumental in driving the future direction of retail operations from our base in **Coventry, West Midlands, UK**.
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Retail Operations Director

WV1 3DG Wolverhampton, West Midlands £70000 Annually WhatJobs

Posted 17 days ago

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full-time
Our client, a prominent and expanding retail group, is seeking a strategic and results-oriented Retail Operations Director to oversee their extensive store network from their headquarters in Wolverhampton, West Midlands, UK . This senior leadership role is critical in driving operational excellence, enhancing customer experience, and achieving ambitious sales and profitability targets across all retail locations. The ideal candidate will possess a deep understanding of retail management, supply chain optimisation, staff development, and performance analysis, coupled with a proven ability to lead and inspire large, geographically dispersed teams.

This position demands a dynamic leader with exceptional strategic planning and execution capabilities. Key responsibilities include developing and implementing operational strategies that align with the company's vision, optimising store performance through effective merchandising, inventory management, and cost control. You will be responsible for setting operational standards, ensuring compliance with company policies, and driving initiatives to enhance customer satisfaction and loyalty. Leading and developing regional and store managers, fostering a high-performance culture, and identifying opportunities for operational innovation and efficiency gains are paramount. The Retail Operations Director will also oversee the operational aspects of new store openings and refurbishments, and collaborate closely with marketing, buying, and HR departments to ensure a cohesive business approach. A strong focus on data analysis to drive informed decision-making and continuous improvement is essential. This is a significant opportunity to shape the operational future of a leading retail brand in Wolverhampton, West Midlands, UK .

Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field; an MBA or equivalent is advantageous.
  • Minimum of 8 years of experience in senior retail management roles, with a proven track record in operations leadership.
  • Demonstrated success in managing multi-site retail operations and driving significant P&L improvements.
  • Expertise in retail operations, inventory management, supply chain, and customer service strategies.
  • Strong leadership and people management skills, with the ability to motivate and develop teams.
  • Proficiency in retail analytics and performance management systems.
  • Excellent strategic thinking, problem-solving, and decision-making capabilities.
  • Outstanding communication and interpersonal skills.
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Senior Retail Operations Director

G1 1AE Glasgow, Scotland £75000 Annually WhatJobs

Posted 14 days ago

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full-time
Our client, a leading name in the retail sector, is seeking a highly strategic and experienced Senior Retail Operations Director to lead their extensive operations across Glasgow, Scotland, UK . This crucial leadership position will be responsible for driving operational excellence, optimising store performance, enhancing the customer experience, and ensuring the profitability of all retail outlets. You will be pivotal in shaping and executing the retail strategy, managing regional managers, and fostering a high-performance culture.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies to achieve business objectives and drive growth across all retail locations.
  • Oversee the performance of regional managers and store teams, setting clear targets and providing effective leadership and support.
  • Ensure exceptional standards of customer service and in-store experience are maintained across all outlets.
  • Manage operational budgets, focusing on cost control, efficiency, and maximising profitability.
  • Implement and enforce company policies, procedures, and standards related to store operations, visual merchandising, inventory management, and loss prevention.
  • Analyse sales data, market trends, and competitor activity to identify opportunities for improvement and innovation.
  • Lead initiatives to improve inventory management, stock control, and supply chain efficiency within the retail network.
  • Recruit, train, and develop high-calibre store management talent.
  • Champion a culture of continuous improvement, operational excellence, and employee engagement.
  • Collaborate with marketing, merchandising, and other head office functions to ensure alignment with overall business strategy.
  • Ensure compliance with all health, safety, and employment regulations.
  • Represent the company in external forums and build strong relationships with key stakeholders.

Qualifications and Experience:
  • A Bachelor's degree in Business Administration, Retail Management, or a related discipline; an MBA is a plus.
  • A minimum of 10 years of progressive leadership experience in retail operations, with a significant portion at a senior management level.
  • Proven track record of successfully managing large, multi-site retail operations.
  • Deep understanding of retail best practices, including store operations, merchandising, customer service, and loss prevention.
  • Exceptional leadership, strategic thinking, and decision-making skills.
  • Strong financial acumen and experience managing significant operational budgets.
  • Excellent communication, presentation, and interpersonal skills.
  • Demonstrated ability to drive change and implement new initiatives.
  • Experience in the Scottish retail market is highly advantageous.
  • Proficiency in retail management software and data analysis tools.
  • Willingness to travel extensively within the designated region.

This is a high-impact role for a seasoned retail leader seeking to drive significant success and shape the future of our client's retail presence.
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Director of Retail Operations

M3 4AA Manchester, North West £90000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is searching for a visionary and highly experienced Director of Retail Operations to lead their extensive retail network. This key management position, based in **Manchester, Greater Manchester, UK**, will be instrumental in driving operational excellence, enhancing customer experience, and achieving ambitious sales targets across all retail locations. As the Director of Retail Operations, you will be responsible for developing and executing strategic plans that optimize store performance, streamline operations, and foster a culture of continuous improvement. Your role will involve overseeing store management teams, setting performance benchmarks, managing budgets, and ensuring consistent brand standards are met. The ideal candidate will possess a wealth of experience in retail management, with a proven track record of success in leading large-scale operations and driving significant growth. Strong leadership, strategic thinking, and exceptional people management skills are crucial. You will be adept at analyzing sales data, identifying market trends, and implementing innovative strategies to enhance profitability and customer satisfaction. This role requires a deep understanding of retail best practices, supply chain logistics, and inventory management. You will be responsible for inspiring and motivating your teams, developing talent, and ensuring a positive and productive work environment. This is a leadership role with a substantial impact on the company's success, offering excellent opportunities for professional advancement within a dynamic retail environment. If you are a results-driven leader with a passion for retail and a talent for operational innovation, we encourage you to apply.
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