47,232 Retail Management jobs in the United Kingdom

• Oversee and manage the operational efficiency of assigned retail stores.
• Lead, train, and motivate store management teams and staff.
• Develop and implement strategies to improve store performance and profitability.
• Ensure adherence to company policies, procedures, and brand standards.
• Manage inventory, stock control, and merchandising to optimize sales.
• Monitor key performance indicators (KPIs) and implement action plans for improvement.
• Handle customer escalations and ensure exceptional service delivery.
• Manage budgets, control costs, and identify areas for operational savings.

• Proven experience in retail management, operations management, or a similar leadership role.
• Demonstrable success in leading teams and driving operational performance.
• Strong understanding of retail operations, P&L management, and inventory control.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and implement data-driven operational improvements.
• Problem-solving and decision-making capabilities.
• Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

• Develop and implement strategic operational plans to align with the company's overall business objectives.
• Oversee and optimize all aspects of retail operations, including store management, inventory control, supply chain, and logistics.
• Ensure the efficient and effective delivery of products and services to customers across all channels.
• Drive initiatives to improve operational efficiency, reduce costs, and enhance profitability.
• Develop and manage operational budgets, ensuring adherence to financial targets.
• Lead, mentor, and develop a high-performing operations team.
• Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Implement and maintain robust quality control processes and customer service standards.
• Manage relationships with key suppliers, vendors, and logistics partners.
• Oversee the implementation of new operational systems and technologies.
• Ensure compliance with all relevant regulations, policies, and procedures.
• Foster a culture of continuous improvement, innovation, and accountability throughout the operations department.
• Analyze operational data to identify trends, challenges, and opportunities for growth.
• Lead cross-functional collaboration to ensure alignment between operations and other departments.
• Develop and execute plans for market expansion and new store openings.

• Minimum of 10 years of progressive experience in operations management, with a significant focus on the retail sector.
• Proven track record of success in leading and optimizing complex retail operations.
• Demonstrated expertise in supply chain management, logistics, inventory control, and P&L management.
• Exceptional leadership, strategic thinking, and problem-solving skills.
• Strong understanding of retail market trends and best practices.
• Experience in developing and implementing operational strategies that drive business growth and efficiency.
• Proficiency in using operational management software and data analysis tools.
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience managing teams in a remote or distributed organizational structure.
• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA is a plus.
• Ability to travel occasionally as required for site visits and team meetings.

• Developing and executing comprehensive operational strategies to enhance efficiency and profitability.
• Overseeing daily retail operations, including logistics, inventory management, and supply chain.
• Implementing and monitoring key performance indicators (KPIs) for operational effectiveness.
• Driving process improvement initiatives and implementing best practices across all operational areas.
• Managing operational budgets and ensuring cost-effective resource allocation.
• Ensuring compliance with all relevant health, safety, and regulatory standards.
• Leading, mentoring, and developing a high-performing operations team.
• Collaborating with senior leadership to align operational goals with company strategy.
• Analyzing operational data to identify trends, challenges, and opportunities for growth.
• Fostering a culture of continuous improvement and operational excellence.

• Oversee the daily operations of multiple retail stores, ensuring smooth and efficient functioning.
• Develop and implement operational strategies to enhance customer satisfaction, store performance, and profitability.
• Manage, coach, and develop store managers and their teams, fostering a positive and high-performance work culture.
• Ensure strict adherence to all company policies, procedures, health and safety regulations, and visual merchandising standards.
• Monitor key performance indicators (KPIs) such as sales, customer footfall, conversion rates, and operational costs.
• Manage inventory, stock control, and loss prevention strategies to minimize shrinkage.
• Drive initiatives to improve operational efficiency, streamline processes, and reduce costs without compromising quality.
• Collaborate with the Head Office teams on marketing initiatives, product launches, and staffing requirements.
• Conduct regular store visits and performance reviews to identify areas of strength and opportunities for improvement.
• Handle escalated customer issues and ensure timely and effective resolution.
• Contribute to strategic planning and budget development for the retail operations division.

• Minimum of 5 years of experience in retail management, with a proven track record in a multi-site operational leadership role.
• Demonstrated ability to lead, motivate, and develop large teams.
• Strong understanding of retail operations, including sales, inventory management, customer service, and loss prevention.
• Excellent understanding of financial metrics and the ability to manage budgets and P&Ls effectively.
• Exceptional problem-solving, decision-making, and strategic thinking skills.
• Outstanding communication, interpersonal, and stakeholder management abilities.
• Proficiency in retail management software and MS Office applications.
• A passion for delivering exceptional customer service and creating a positive brand experience.
• Flexibility to work evenings, weekends, and public holidays as required by business needs.
• Experience within the (mention relevant retail sector, e.g., fashion, electronics, luxury goods) sector is highly desirable.

• Develop and implement strategic operational plans aligned with the company's overall business objectives.
• Oversee daily operations, ensuring smooth and efficient workflow across all retail outlets.
• Manage and optimize the supply chain, logistics, and inventory management systems to minimize costs and maximize availability.
• Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma to enhance operational performance and reduce waste.
• Develop, implement, and monitor key performance indicators (KPIs) to track operational efficiency and effectiveness.
• Lead, mentor, and develop a team of regional managers and store staff, fostering a high-performance culture.
• Ensure compliance with all health, safety, and regulatory standards within operational environments.
• Manage the operational budget, identifying cost-saving opportunities without compromising quality or service.
• Collaborate with marketing and merchandising teams to ensure seamless execution of promotional campaigns and product launches.
• Implement and manage technology solutions to improve operational processes and data management.
• Develop and maintain strong relationships with suppliers and external partners.
• Handle escalated customer service issues and ensure timely resolution.

• Bachelor's degree in Business Administration, Operations Management, or a related field. A Master's degree is advantageous.
• 10+ years of progressive experience in retail operations management, with at least 5 years in a senior leadership role.
• Proven experience in managing complex supply chains, inventory systems, and operational budgets.
• Strong understanding of retail best practices and industry trends.
• Demonstrated success in leading change initiatives and implementing operational improvements.
• Excellent leadership, team-building, and people management skills.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Proficiency in operations management software and ERP systems.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Commitment to upholding high standards of quality, safety, and customer service.

• Oversee the operational performance of multiple retail divisions.
• Develop and implement strategic plans to achieve sales and profitability targets.
• Manage P&L responsibilities for assigned retail units.
• Ensure consistent delivery of exceptional customer service and in-store experiences.
• Drive operational efficiency, inventory management, and visual merchandising standards.
• Recruit, train, and mentor store and regional management teams.
• Monitor market trends and competitor activities to identify opportunities and threats.
• Ensure compliance with all health, safety, and legal regulations.
• Collaborate with marketing, merchandising, and HR departments to support business goals.

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 10 years of progressive experience in multi-site retail operations management.
• Demonstrated success in driving sales growth and profitability in a retail environment.
• Proven P&L management experience.
• Strong leadership, team-building, and motivational skills.
• Excellent understanding of retail operations, merchandising, and customer service principles.
• Ability to travel extensively to various retail locations.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strategic thinker with a passion for retail excellence.

Associate Director - Cost Management | Retail & Hospitality Construction Projects

Yorkshire (hybrid)

Competitive salary + car allowance & excellent benefits package

Full-time | Permanent

Our client, a globally respected and independent real estate and infrastructure consultancy, is seeking an Associate Director level cost management professional with experience in the retail or hospitality sectors to join their thriving Yorkshire-based team.

This opportunity sits within a high-growth area of the business, led by a newly appointed and highly connected Director of Retail. Acting as their number two, you will play a pivotal role in driving the delivery of new store roll-outs and refurbishment programmes for a leading household name in retail, with the opportunity to branch into hospitality and other retail markets as the business continues to scale.

With a strong presence across the UK and major investment supporting ambitious programmes, this is a career-defining role for an ambitious cost management professional looking to make a real impact.

The role

This is an excellent opportunity for an Associate Director to step into a visible leadership role, supporting and deputising for the Director of Retail across a growing portfolio of exciting projects.

Key responsibilities include:

• Leading cost and commercial management services across a range of retail and hospitality projects, including new store openings and major refurbishment programmes.
• Acting as the go-to for project delivery, ensuring best-in-class service in areas such as cost planning, commercial management, procurement, contract management and commercial performance.
• Building and maintaining strong relationships with clients, stakeholders and delivery partners, acting as a trusted advisor.
• Supporting business development, helping to grow this fast-expanding revenue stream and identify new opportunities within retail and hospitality.
• Mentoring and guiding junior team members, helping to shape their careers and strengthen the cost management offering.

About you

You will be an experienced Cost Manager or Quantity Surveyor with a solid track record in at least one of the following sectors: retail, hospitality, commercial office fit-out or leisure. This role would suit someone currently at Senior or Associate level in a consultancy who is ready to step up, or an individual working client-side who is looking to broaden their exposure by working with multiple clients on major schemes.

As much of the work is post contract, the client is also open to candidates from a contractor background who are keen to move into consultancy, ideally with experience of store roll outs, refurbishments or large scale fit-out programmes.

Whether your background is consultancy, contractor, or client-side, you will bring a proactive and commercially focused approach. This is a leadership position that will see you take responsibility for delivery, enabling the Director to concentrate on external growth and building new client relationships as the team expands.

Essential skills and experience:

• Strong track record of delivering cost management/QS services in retail, hospitality, commercial office fit-out or leisure sectors.
• Ideally a chartered professional with the RICS, or willing to work towards.
• Excellent organisational and client-facing skills, with the ability to influence and build confidence at senior level.
• Clear leadership capability, with the confidence to deputise for a Director and take ownership of client relationships.

What’s on offer

Our client is dedicated to supporting your career and wellbeing. They champion a healthy, inclusive and flexible working environment that supports both professional success and a positive work-life balance. As an equal opportunity employer, they welcome applicants from all backgrounds and are committed to fostering a diverse and supportive workplace.

Benefits include:

• Competitive salary, plus car allowance and annual bonus.
• Clear pathways for progression and development
• Flexible and hybrid working options.
• Substantial investment in training, CPD and leadership development.
• Collaborative, inclusive and forward-looking team culture.
• The opportunity to play a key role in one of the fastest-growing areas of the business, delivering high-profile retail and hospitality projects across the UK.

For more information and confidential conversation about the role please apply now by submitting your CV or contact Dean Forster at Tempest Jones on