What Jobs are available for Retail Management in Nailsworth?

Customer Service Administrator - Nationwide Service Provider – Avonmouth, Bristol – Salary: £25,500 - £29,000 + 20 days holiday + bank + pension + life assurance

• Do you have previous experience of working within a customer service administration, customer operations or customer support role?
• Would you describe yourself as being highly organised, methodical with a strong attention to detail?
• Do you have strong communication / customer service skills and the ability to liaise with people at all levels including customers?
• Are you looking to join a business who truly care for, nurture and develop their people?

If so, then this could well be the role that you are looking for so read on………

A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Customer Service Administrator to join their service administration team based at their regional depot in Avonmouth, Bristol.

As Customer Service Administrator you will be part of a small close knit team and will be responsible for dealing with service requests, orders and enquiries from customers; allocating service and breakdown calls to the mobile service team to meet customer requirements; keeping customers updated on any delays or issues that impact their bookings as well as processing all of the relevant documentation as required ensuring all inputted data is correct and up to date.   

You will demonstrate strong written and verbal communication skills; be able to interface with people at all levels and be IT proficient and be familiar with Microsoft Word, Outlook and Excel.

You will be working for a business who truly care for, nurture and develop their people with proof of family members across 3 generations working for the business.

Customer Service Administrator - Nationwide Service Provider – Avonmouth, Bristol – Salary: £25,500 - £29,000 + 20 days holiday + bank + pension + life assurance

• Do you have previous experience of working within a customer service administration, customer operations or customer support role?
• Would you describe yourself as being highly organised, methodical with a strong attention to detail?
• Do you have strong communication / customer service skills and the ability to liaise with people at all levels including customers?
• Are you looking to join a business who truly care for, nurture and develop their people?

If so, then this could well be the role that you are looking for so read on………

A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Customer Service Administrator to join their service administration team based at their regional depot in Avonmouth, Bristol.

As Customer Service Administrator you will be part of a small close knit team and will be responsible for dealing with service requests, orders and enquiries from customers; allocating service and breakdown calls to the mobile service team to meet customer requirements; keeping customers updated on any delays or issues that impact their bookings as well as processing all of the relevant documentation as required ensuring all inputted data is correct and up to date.   

You will demonstrate strong written and verbal communication skills; be able to interface with people at all levels and be IT proficient and be familiar with Microsoft Word, Outlook and Excel.

You will be working for a business who truly care for, nurture and develop their people with proof of family members across 3 generations working for the business.

Customer Service Administrator Quedgeley, Gloucester

If you have any e-commerce experience, this is definitely the job for you!

Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth. Offering fantastic Monday - Friday hours, this one isn't to be missed!

The successful Customer Service Administrator should have:

• Previous experience in a customer service, sales, or office-based role
• E-commerce experience is very desirable.
• Strong communication and interpersonal skills, with excellent written grammar
• Good IT literacy and confidence using online systems
• The ability to work effectively under pressure and manage multiple tasks
• A proactive attitude, team spirit, and a sense of humour

In this role, the Customer Service Administrator will be responsible for:

• Answering customer service and sales calls, providing professional support and advice
• Responding promptly to customer emails and managing customer expectations
• Assisting with or generating quotes and processing payments
• Handling general customer queries and resolving issues efficiently
• Supporting the wider sales and customer service team with administrative tasks

Our client is offering the successful Customer Service Administrator a competitive salary in the region of £27,000 plus a range of excellent benefits including casual dress, company pension, employee and store discounts free on-site parking and regular company events.

If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!

COM1

Our team is the best in the industry - is it time you join us?

Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors.

The Role:

As the first point of contact at our depots, Customer Service Administrators play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day will involve:

• Processing all hire desk administration including customer and supplier queries
• Managing a range of incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience of working within a high-volume hire desk role is desirable
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

About GAP Group

GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Customer Service Administrator Quedgeley, Gloucester

Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth.

Please note, this is a full onsite job. There's no hybrid and you must hold a full uk driving licence and have access to your own vehicle.

The successful Customer Service Administrator should have:

• Previous experience in a customer service, sales, or office-based role
• Strong communication and interpersonal skills, with excellent written grammar
• Good IT literacy and confidence using online systems
• The ability to work effectively under pressure and manage multiple tasks
• A proactive attitude, team spirit, and a sense of humour

In this role, the Customer Service Administrator will be responsible for:

• Answering customer service and sales calls, providing professional support and advice
• Responding promptly to customer emails and managing customer expectations
• Assisting with or generating quotes and processing payments
• Handling general customer queries and resolving issues efficiently
• Supporting the wider sales and customer service team with administrative tasks

Our client is offering the successful Customer Service Administrator a competitive salary in the region of £27,000 plus a range of excellent benefits including casual dress, company pension, employee and store discounts free on-site parking, regular company events.

If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!

COM1

Customer Service Administrator

Cirencester

Permanent

Up to £25,500

Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Services Administrator will deliver outstanding customer service, resolving queries whilst maintaining compliance at all times.

Main Duties: Customer Service Administrator

• Answering telephone calls, resolving queries and maintaining accurate records.
• Carrying out a range of administration tasks.
• Onboarding of new customers whilst maintaining compliance to company and industry standards.
• Supporting the sales team with responding to enquiries from prospective customers.
• Maintaining accurate records.

The successful candidate will be able to demonstrate the following: Customer Service Administrator

• A background within a similar role, answering high volumes of calls.
• A confident communication style, able to relate to people at all levels.
• The ability to thrive in a fast paced environment.
• Highly organised, able to prioritise own workload.
• The ability to maintain client confidentiality.
• Strong administration and customer care skills.
• Fully competent with Microsoft Office.

What we can offer: Customer Service Administrator

• Enhanced Pension
• Additional leave for charity work
• Hybrid working opportunity

If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Customer Service Support

Job Type: Permanent

Location: Gloucester

Salary: up to £29,000

Working Hours: Monday to Friday 8:30am – 5:00pm

Core Commercial are excited to be supporting a local business with a new Customer Service position.

The purpose of the role is to support the small and busy team with sales and customer service tasks. The successful individual needs to be flexible, hardworking, and happy to work at a rural location. It is essential to have your own transport and be committed to working within a small team.

Customer Service Advisor / Support Key Responsibilities:

• Answer the telephone, relay messages, take orders and answer queries
• Sales Calls / Customer contact
• Support the office during peak times with quotations and invoicing
• Administration of price lists and sales documentation

Customer Service Advisor / Support Secondary Responsibilities:

• Plan, create and deliver marketing campaigns across digital and print
• Promote the Company services and products on all social media platforms
• Maintain the Company website
• Ensuring the brochure content is up to date and order when necessary
• Mailshots via email and post

If you’re an experienced Customer Service professional , then click apply today!

Customer Service Advisors

£15.06 per hour

Temporary to permanent after 3-4 months

Central Bristol office with hybrid working available after 3 months

Full Time - Monday - Friday between 08:30am-6:00pm

Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting soon.

What you'll be doing:

As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include:

• Handling inbound and outbound calls with clarity and care
• Resolving complex complaints with empathy and professionalism
• Collaborating with internal teams to find the best outcomes for customers
• Maintaining accurate customer records and audit trails
• Providing administrative support to ensure smooth service delivery

Why apply?

You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Between £32-38,000 per annum plus potential bonuses
• 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
• Opportunity for hybrid working arrangement.
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 

• Manage and respond to customer queries, feedback, and complaints in line with company policy.
• Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinating with warranty providers.
• Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely and professional responses.
• Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
• Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
• Update CRM systems and manage customer data accurately.
• Prepare vehicle handover documentation and coordinate delivery or collection as required.
• Assist with customer follow-up to encourage positive reviews and repeat business.
• Provide weekly reports on customer satisfaction, complaints, and warranty activity.

• Between £32-38,000 per annum, pending experience. 
• Bonus opportunities linked to reviews, complaint resolutions, and warranty performance. 
• 28 days annual holiday allowance.
• Opportunity for a hybrid working arrangement, discussed further on application. 
• State-of-the-art working environment in a brand new purpose-built showroom. 
• Full in-house training provided.
• Company pension scheme.
• Staff vehicles purchase discount scheme. 
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 
• 40-hour week, Monday to Saturday with alternate weekend working shifts.