99 Retail Management jobs in Nailsworth
Surveyor (Property Management, Retail) - fixed term for 6-9 months

Posted 19 days ago
Job Viewed
Job Description
Job ID
22270
Posted
12-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland
**Job Title:** Senior Surveyor/Associate Director- Retail Team, Property Management UK
**Location:** Flexible (Manchester, Leeds, Birmingham, Bristol)
**Duration:** Fixed-term for 6-9 months to cover parental leave
About CBRE and the Team:
CBRE enables its clients to focus on its core business by managing their real estate with total efficiency and with the aim of maximising its value. CBRE's investment in both people and technology has created a state-of-the-art property management service, ironing out inefficiencies and adding value all the time.
Led by Mark Strong, the Retail Team are responsible for the management of all the large destination shopping centres including:
+ Manchester Arndale
+ The Mall, Cribbs Causeway
**The Role:**
To be part of the Retail Property Management Team in a client focused role ensuring accurate and timely delivery of service and achievement of Key Performance Indicators within the department.
Acting for one of our top fee earning and growing clients, this is an exciting and demanding role for a commercially minded and highly professional individual. You will be part of an exceptional team of sector experts, delivering high performing property management and working in partnership with the client to deliver our core services and provide excellent working partnerships with the on-site FM teams, finance teams and other business lines. We offer the following opportunities:
+ To work closely with the existing team to ensure all works/activities pertaining to the management agreement are carried out to agreed timescales/deadlines, ensuring all agreed expectations are upheld.
+ Interesting and varied work
+ Management of a prime Retail destination and a key client relationship
+ Responsibility for assisting with the co-ordination of the client instruction
+ Structured training and career progression
+ Great internal support network
**Key Responsibilities**
+ Ensure successful rent and service charge demands are raised accurately and on time
+ Ensure credit control targets are met for rent and service charge collections, working closely with Property Management Accounts and credit control teams to achieve and surpass collections rates in line with agreed KPIs.
+ Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales
+ Lead in client meetings, presenting confidently and providing succinct and clear recommendations both verbally and in writing
+ Responsibility for all day-to-day property management to ensure full compliance with all statutory liabilities, including the carrying out of property inspections and the accurate maintenance of the property data base system
+ Responsibility for compliance, taking action or escalating any issues relating to non-compliance
+ Responsibility for ensuring that all necessary insurance valuations are undertaken, providing accurate insurance data to broker for renewal and ensuring that all insurance premiums are recharged to tenants
+ Responsibility for the accurate forecasting, management, reporting and billing of all turnover rents, working closely with site-based finance team and Property Management Accounts teams to manage effectively.
+ Responsibility for the preparation, processing and issuing of service charge budgets and reconciliations within client KPI's and RICS guidelines, monitor actual v budget costs through the year and liaise with finance colleagues to ensure funds are available.
+ Deal with all service charge queries from tenants. Maintain Service charge apportionment schedule and advise client on any appropriate alterations
+ Responsibility for managing all dilapidation issues and processes
+ Responsibility for managing all elements of the vacant unit strategy, including a good working knowledge of compliance issues, and EPC's
+ Responsibility for all aspects of rating including rates mitigation initiatives, instructing rating consultants and monitoring rating liabilities.
+ As required by the client from time to time, undertake letting, lease renewal and rent review negotiations and generally assist the client in all transactional matters including facilitating landlord works for lettings, assisting with CPSE enquiries and attending weekly legal calls.
+ Responsibility for managing all tenant applications and taking appropriate action in response to any legal notice in accordance with lease obligations, statutory obligations and any other legal documentation in existence.
+ Ensure that tenant application invoices are raised and paid promptly
+ Raise management fees and monitor ad hoc fee raising and collecting.
+ Responsibility for identifying and escalating any areas of risk or improvements to ensure efficient management of the instruction. Ensure all void or aged debt is managed and proactively, working closely with Property Management Accounts to achieve this.
+ Engage with the management and running of the client Portal, in conjunction with the FM team, and work with the software developer to ensure the Portal is delivering in line with client expectations.
+ Overseeing the collection of all Turnover Data and calculation of Turnover Rents and reporting to client on a regular basis.
**Key Skills/Knowledge:**
+ RICS qualified (non-essential) with a minimum of 3-5 years' property management work experience in the UK market, with excellent experience of retail and mixed-use assets
+ Excellent commercial acumen
+ Ability to build strong and effective relationships with the client, team, occupiers and other stakeholders
+ Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
+ Understand and apply all CBRE procedures relating to work activities
+ Understand the principles of lease structure and apply that understanding to all areas of management of the asset
+ Understand VAT, banking and credit control methods
+ Be able to apply legal principles of tenant applications for consent and the processes to be followed
+ Understand and use proficiently industry / CBRE specific IT applications
+ Ability to coordinate and manage tasks across various internal and external teams
+ Constantly updating knowledge of legislation and other current issues relating to retail property management
+ Understand and grow knowledge of the clients' investment objectives
+ Ability to build and maintain relationships with other parts of the wider CBRE service lines, identifying where there are opportunities for cross-selling
**Person Specification:**
+ Good interpersonal skills
+ Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
+ Maintains a positive attitude towards routine tasks
+ Ability to manage across all levels, both up and down
+ Accurate and exceptional attention to detail
+ Pro-active and enjoys working autonomously and as part of a wider team
+ Confident and assertive where required
+ Flexible approach to work
+ Understands and appreciates the importance of using discretion
+ Team player who deals effectively with colleagues and clients
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
The ideal candidate will have a proven track record of success in retail management, with at least 5 years of experience in a supervisory or management capacity. Strong leadership, communication, and interpersonal skills are essential, along with a passion for customer service and a deep understanding of retail best practices. You should be proficient in inventory management systems and POS software, with excellent analytical and problem-solving skills. The ability to motivate and inspire a team, manage budgets, and drive results in a fast-paced environment is critical. A degree in Business Administration or a related field is advantageous, but not essential if compensated by significant relevant experience. If you are a results-oriented leader with a commitment to excellence and a desire to grow within a leading retail organization, we encourage you to apply.
Senior Retail Operations Manager
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Retail Operations Manager to oversee their flagship retail operations in **Bristol**. This role is critical to ensuring the smooth, efficient, and profitable functioning of our stores, driving exceptional customer experiences and team performance. You will be responsible for implementing strategic initiatives, managing budgets, optimizing store layouts, and ensuring compliance with all company policies and procedures.
Key responsibilities include leading and motivating store management teams, setting performance targets, and conducting regular performance reviews. You will oversee inventory management, visual merchandising standards, and sales strategies to maximize revenue and profitability. Building and maintaining strong relationships with suppliers and stakeholders is also a crucial part of the role. You will analyze sales data, identify trends, and implement action plans to drive continuous improvement. Ensuring a safe and positive working environment for all staff, adhering to health and safety regulations, is paramount.
The ideal candidate will have a proven track record of at least 6 years in retail management, with a significant portion in a senior supervisory or managerial capacity. A strong understanding of retail operations, including P&L management, inventory control, visual merchandising, and customer service excellence, is essential. Excellent leadership, communication, and problem-solving skills are required. You should be results-oriented, with the ability to inspire and motivate teams to achieve targets. A degree in Business Administration, Marketing, or a related field is advantageous. The ability to travel occasionally to other store locations within the region may be required. We are looking for a passionate retail leader committed to driving success.
Qualifications:
- 6+ years of retail management experience.
- Proven success in driving sales and operational efficiency.
- Strong understanding of P&L, inventory management, and visual merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and implement strategic initiatives.
- Customer-centric approach to service delivery.
- Experience managing multiple retail locations is a plus.
Senior Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee daily operations of multiple retail stores to ensure efficiency and profitability.
- Develop and implement strategic plans to achieve sales targets and improve customer satisfaction.
- Manage inventory levels, stock control, and visual merchandising standards.
- Recruit, train, coach, and motivate store teams to foster a high-performance culture.
- Conduct regular store visits to monitor operations, provide feedback, and ensure compliance.
- Analyse sales reports, market trends, and competitor activities to identify growth opportunities.
- Manage store budgets, P&L statements, and operational costs effectively.
- Ensure adherence to health, safety, and security procedures across all stores.
- Handle customer escalations and resolve issues promptly to maintain high service levels.
- Implement and oversee company policies and procedures within the retail environment.
- Proven experience as a Retail Manager or similar senior role.
- Demonstrated success in achieving sales targets and driving operational efficiency.
- Strong leadership, communication, and interpersonal skills.
- Experience in staff training, development, and performance management.
- Proficiency in retail management software and POS systems.
- Ability to analyse data and make informed business decisions.
- Excellent problem-solving and decision-making abilities.
- Flexibility to travel and work across different store locations.
- Bachelor's degree in Business Administration or a related field is preferred.
Senior Retail Operations Manager
Posted 4 days ago
Job Viewed
Job Description
- Overseeing daily operations of multiple retail stores.
- Managing stock levels, inventory, and loss prevention.
- Developing and implementing merchandising strategies.
- Training and developing store staff.
- Ensuring compliance with health and safety regulations.
- Achieving sales and profitability targets.
- Analysing performance data and reporting on key metrics.
- Implementing customer service standards and initiatives.
- Managing operational budgets and controlling costs.
- Driving operational excellence and continuous improvement initiatives.
- Bachelor's degree in Business, Retail Management, or a related field.
- Minimum of 5 years of experience in retail management, with at least 2 years in a senior or supervisory role.
- Proven experience in operations management within a multi-site retail environment.
- Strong understanding of retail KPIs, inventory management, and visual merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyse data and make informed business decisions.
- Proficiency in retail management software and MS Office Suite.
- Flexibility to travel across the region as required.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Key responsibilities include:
- Overseeing the day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning.
- Developing and implementing operational strategies to drive sales, increase profitability, and enhance customer satisfaction.
- Leading, coaching, and motivating store managers and their teams to achieve performance targets.
- Ensuring compliance with all company policies, procedures, and standards, including visual merchandising and stock management.
- Monitoring key performance indicators (KPIs) and analyzing sales data to identify trends and opportunities for improvement.
- Managing store budgets, controlling expenses, and optimizing resource allocation.
- Implementing effective inventory management and loss prevention strategies.
- Recruiting, training, and developing high-performing store teams.
- Conducting regular store visits to assess performance, provide feedback, and ensure adherence to standards.
- Collaborating with marketing and merchandising teams to execute seasonal campaigns and promotions.
The ideal candidate will possess a Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent practical experience. A minimum of 7 years of experience in retail management, with at least 3 years in a senior operational role overseeing multiple sites, is required. Proven ability to drive sales, manage budgets, and improve operational efficiency is essential. Strong leadership, communication, and interpersonal skills are critical for motivating teams and fostering a positive work environment. Excellent analytical and problem-solving skills, with proficiency in retail management software and MS Office Suite, are necessary. A deep understanding of retail best practices and customer service excellence is paramount. This is a fantastic opportunity to lead and grow within a respected retail organization.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement effective retail operational strategies to achieve business objectives.
- Oversee daily operations of multiple retail locations, ensuring adherence to company standards.
- Manage staff performance, providing training, coaching, and motivation to store teams.
- Monitor sales performance, inventory levels, and operational costs, implementing corrective actions as needed.
- Ensure exceptional customer experience and satisfaction across all touchpoints.
- Implement visual merchandising standards and ensure product availability.
- Manage budgets, control expenses, and identify opportunities for cost savings.
- Collaborate with marketing and merchandising teams to align operational plans with commercial strategies.
- Analyze operational data to identify trends and areas for improvement.
- Ensure compliance with health, safety, and security regulations.
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven track record of success in retail management, with at least 7 years of experience in a senior operations role.
- Strong understanding of retail operations, merchandising, and customer service principles.
- Excellent leadership, team management, and motivational skills.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Comfortable working in a hybrid office and store environment.
Be The First To Know
About the latest Retail management Jobs in Nailsworth !
Senior Retail Operations Analyst - Remote
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Analyse sales data, inventory levels, and operational metrics to identify areas for improvement.
- Develop and maintain dashboards and reports to track key performance indicators (KPIs) for retail operations.
- Conduct in-depth analysis of store performance, customer behaviour, and market trends.
- Provide actionable insights and recommendations to retail management and cross-functional teams.
- Collaborate with merchandising, marketing, and operations teams to implement strategies for growth.
- Identify opportunities for process optimisation and efficiency gains within retail operations.
- Develop forecasting models for sales, inventory, and staffing needs.
- Utilise advanced analytical tools and techniques to interpret complex datasets.
- Present findings and recommendations clearly and concisely to stakeholders at all levels.
- Support the development and implementation of new operational initiatives and strategies.
- Monitor the competitive landscape and identify best practices in retail operations.
- Conduct post-implementation analysis to evaluate the success of new initiatives.
- Ensure data integrity and accuracy across all reporting and analytical activities.
- Bachelor's degree in Business, Statistics, Economics, Mathematics, or a related quantitative field.
- Minimum of 5 years of experience in retail analytics, operations analysis, or a similar role.
- Proven experience in analysing large datasets and extracting meaningful insights.
- Proficiency in data analysis software such as Excel (advanced), SQL, Tableau, Power BI, or similar.
- Strong understanding of retail operations, including sales, inventory management, and supply chain.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication and presentation skills, with the ability to convey complex information effectively.
- Ability to work independently and manage multiple projects in a remote environment.
- Experience with statistical modelling and forecasting techniques is a significant advantage.
- A proactive approach to identifying and solving business challenges.
Senior Retail Operations Manager (Remote)
Posted 6 days ago
Job Viewed
Job Description
- Developing and executing comprehensive operational strategies to meet business objectives.
- Managing operational budgets and ensuring cost-effectiveness.
- Overseeing inventory management and supply chain optimization.
- Implementing and monitoring key performance indicators (KPIs) across all retail outlets.
- Leading and developing a remote team of retail professionals.
- Analyzing market trends and customer feedback to identify opportunities for improvement.
- Ensuring exceptional customer service standards are maintained and enhanced.
- Collaborating with marketing and sales departments to align operational strategies with commercial goals.
- Troubleshooting operational issues and implementing effective solutions.
- Staying abreast of the latest retail technologies and best practices.
The ideal candidate will possess a proven track record in retail management, with extensive experience in operations, strategic planning, and team leadership. Excellent analytical, problem-solving, and communication skills are essential. A deep understanding of retail operations, including inventory management, sales analysis, and customer relationship management, is required. The ability to thrive in a fast-paced, remote environment and manage multiple priorities effectively is crucial. If you are a strategic thinker with a passion for retail excellence and a desire to lead a remote team, we encourage you to apply. This role offers the flexibility of remote work while providing the challenges and rewards of contributing to a dynamic organization. Our client is committed to providing a supportive and engaging remote working environment.
Operations Manager - Retail Division
Posted 6 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the day-to-day operations of all retail locations, ensuring consistency in service delivery and operational standards.
- Develop and implement strategic plans to optimize operational efficiency, reduce costs, and enhance profitability.
- Manage departmental budgets, forecasting, and financial performance reporting.
- Lead, motivate, and develop a team of regional managers and store staff to achieve sales targets and operational goals.
- Implement and enforce operational policies, procedures, and best practices across the retail network.
- Monitor key performance indicators (KPIs) related to sales, customer satisfaction, inventory management, and operational costs.
- Drive initiatives to improve customer experience and loyalty programs.
- Ensure compliance with all health, safety, and regulatory requirements within retail environments.
- Collaborate with marketing, merchandising, and supply chain teams to ensure seamless integration of business functions.
- Identify and implement technological solutions to enhance operational effectiveness and customer engagement.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 5 years of experience in retail operations management, with a proven track record of success in managing multiple locations.
- Strong leadership and team management skills, with the ability to inspire and motivate teams.
- Excellent understanding of retail operations, sales processes, and customer service principles.
- Proven ability to manage budgets, analyze financial data, and make data-driven decisions.
- Strong analytical and problem-solving skills.
- Proficiency in retail management software and systems.
- Exceptional communication and interpersonal skills.
- Experience in driving operational improvements and change management initiatives.