Retail Operations Manager

MK9 2EA Milton Keynes, South East £45000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a leading national retailer known for its high-quality products and exceptional customer service, is looking for an experienced and dynamic Retail Operations Manager to oversee their flagship store in **Milton Keynes, Buckinghamshire, UK**. This position is critical to ensuring the smooth and efficient day-to-day operations of the store, driving sales performance, and maintaining the highest standards of customer experience. The ideal candidate will possess strong leadership skills, a deep understanding of retail dynamics, and a passion for motivating teams to achieve ambitious targets.

Key Responsibilities:
  • Manage all aspects of store operations, including staff scheduling, inventory management, visual merchandising, and point-of-sale systems.
  • Drive sales performance by implementing effective sales strategies, monitoring key performance indicators (KPIs), and coaching the sales team.
  • Ensure exceptional customer service is delivered at all times, addressing customer feedback and resolving issues promptly.
  • Recruit, train, motivate, and develop store staff to foster a high-performing and engaged team.
  • Maintain store presentation standards, ensuring a clean, organized, and visually appealing environment.
  • Manage stock levels, oversee deliveries, and conduct regular stock takes to minimize shrinkage.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Analyze sales data and operational reports to identify trends, opportunities, and areas for improvement.
  • Manage operational budgets and control costs effectively to meet financial objectives.
  • Collaborate with regional management and headquarters on strategic initiatives and promotions.

Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager, ideally within a similar retail sector.
  • Demonstrated success in achieving sales targets and improving operational efficiency.
  • Strong leadership and people management skills, with the ability to inspire and motivate a team.
  • Excellent customer service and communication skills.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Sound knowledge of inventory management and visual merchandising principles.
  • Ability to work flexible hours, including weekends and evenings, as required by business needs.
  • Strong problem-solving and decision-making abilities.
  • A passion for retail and delivering outstanding customer experiences.
  • Based in or willing to relocate to the **Milton Keynes** area.
This is a fantastic opportunity for a dedicated retail leader to take ownership of a high-profile store and drive success in **Milton Keynes**. If you are a results-driven individual with a passion for retail excellence, we want to hear from you.
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Retail Operations Manager

MK9 2EZ Milton Keynes, South East £55000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client is seeking a highly skilled and strategic Retail Operations Manager to oversee and optimize their retail presence. This is a fully remote position, empowering you to lead operations from any location within the UK. You will be responsible for ensuring the smooth and efficient running of all retail activities, driving sales performance, and delivering an exceptional customer experience. Your key responsibilities will include developing and implementing operational strategies, managing budgets, and setting performance targets for retail locations. You will analyze sales data, identify trends, and develop action plans to improve profitability and customer satisfaction. This role involves overseeing inventory management, visual merchandising, and store staffing to ensure brand standards are consistently met. You will lead and motivate regional or store managers, providing guidance and support to achieve business objectives. The ideal candidate will have extensive experience in retail management, a strong understanding of operational best practices, and a proven ability to drive sales growth. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at analyzing financial data and making data-driven decisions. Experience with retail management software and a passion for customer service are crucial. The ability to manage multiple projects simultaneously and adapt to changing market conditions is vital. If you are a strategic thinker with a passion for retail excellence and thrive in a remote work environment, this is an outstanding opportunity to shape the future of our client's retail operations, supporting their business interests across the region of Milton Keynes, Buckinghamshire, UK .
This advertiser has chosen not to accept applicants from your region.

Graduate Sales & Business Management Trainee

Northamptonshire, East Midlands £30000 - £33500 Annually Bridgewater Resources UK

Posted 2 days ago

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Job Description

permanent

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.

About the Company

The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.

Graduate Training Programme: First 6 months

  • Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
  • Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
  • Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
  • Begin your formal sales training course and network with other Graduate Trainees.
  • Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.

6-12 months

  • Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
  • Learn business development strategies and how to target and win new trading accounts.

12 months and beyond

  • Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
  • Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
  • Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.

Apply Today to Find Out More

If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!

Please note, a full UK driving licence is required for this role.

This advertiser has chosen not to accept applicants from your region.

Graduate Sales & Business Management Trainee

Northamptonshire, East Midlands Bridgewater Resources UK

Posted 2 days ago

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Job Description

full time

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.

About the Company

The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.

Graduate Training Programme: First 6 months

  • Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
  • Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
  • Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
  • Begin your formal sales training course and network with other Graduate Trainees.
  • Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.

6-12 months

  • Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
  • Learn business development strategies and how to target and win new trading accounts.

12 months and beyond

  • Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
  • Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
  • Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.

Apply Today to Find Out More

If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!

Please note, a full UK driving licence is required for this role.

This advertiser has chosen not to accept applicants from your region.

Graduate Sales & Business Management Trainee

Bletchley, South East Bridgewater Resources UK

Posted 3 days ago

Job Viewed

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Job Description

full time

Are you a recent graduate with a positive attitude and excellent communication skills? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of influential sales leaders and managers.


About the Company

The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations and building strong business relationships. They seek persuasive individuals who aspire to become effective salespeople and future managers.

Graduate Training Programme: First 6 months

  • Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
  • Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
  • Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
  • Begin your formal sales training course and network with other Graduate Trainees from across the company.
  • Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.

6-12 months

  • Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
  • Learn business development strategies and how to target and win new trading accounts.

12 months and beyond

  • Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
  • Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
  • Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.

Apply Today to Find Out More

If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are optimistic, talkative and skilled networkers. If you have a passion for sales and the ability to build lasting relationships, apply today!

Please note, a full UK driving licence is required for this role.

This advertiser has chosen not to accept applicants from your region.

Head of Retail Operations

MK1 1AA Milton Keynes, South East £60000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a visionary and experienced Head of Retail Operations to lead and shape their retail strategy within a fully remote framework. This critical role will oversee all aspects of the retail business, focusing on driving sales performance, optimizing customer experience, and ensuring operational excellence across all channels. You will be responsible for developing and implementing innovative retail strategies, managing store operations (where applicable), merchandising, inventory management, and staff training. The ideal candidate will possess a deep understanding of the retail landscape, a passion for customer service, and a proven ability to lead and motivate teams. Strong analytical skills, strategic thinking, and a proactive approach to problem-solving are essential for success in this dynamic position.

Key Responsibilities:
  • Develop and execute the overall retail strategy to achieve sales targets and business objectives.
  • Oversee daily retail operations, ensuring high standards of customer service and brand presentation.
  • Manage inventory levels, optimize stock flow, and implement effective merchandising strategies.
  • Lead and mentor retail management teams, providing guidance, training, and performance feedback.
  • Analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement.
  • Implement operational efficiencies and cost-control measures across all retail locations.
  • Ensure compliance with all company policies, health and safety regulations, and legal requirements.
  • Drive initiatives to enhance the in-store and online customer experience.
  • Collaborate with marketing, merchandising, and supply chain teams to ensure alignment.
  • Develop and manage the retail operations budget.
  • Explore and implement new retail technologies and innovative approaches to drive business forward.
This is a fully remote position, offering the unparalleled flexibility to manage operations effectively from any UK-based location. We are looking for a strategic leader with a comprehensive understanding of retail management and a commitment to delivering exceptional results. If you are passionate about the retail industry and eager to make a significant impact in a forward-thinking, remote-first organization, we invite you to apply.
Location: Milton Keynes, Buckinghamshire, UK (Fully Remote)
This advertiser has chosen not to accept applicants from your region.

Senior Retail Operations Manager

MK12 5DB Milton Keynes, South East £55000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Senior Retail Operations Manager to oversee multiple store locations in and around **Milton Keynes, Buckinghamshire, UK**. This is a crucial role responsible for ensuring the smooth, efficient, and profitable operation of our retail outlets, driving exceptional customer experiences and achieving ambitious sales targets. The ideal candidate will possess a strong understanding of retail management, staff leadership, and inventory control.

You will be responsible for managing day-to-day operations, including staff scheduling, performance management, visual merchandising, and loss prevention. This role requires a hands-on approach, with significant time spent on the shop floor engaging with both staff and customers. You will analyse sales data, identify trends, and develop strategies to increase revenue and customer loyalty. Furthermore, you will ensure compliance with all company policies and procedures, maintaining high standards of store presentation and operational efficiency.

Key Responsibilities:
  • Oversee the operational management of designated retail stores, ensuring high standards of performance and customer service.
  • Develop and implement strategies to achieve and exceed sales, profitability, and customer satisfaction targets.
  • Recruit, train, motivate, and manage store teams, fostering a positive and productive work environment.
  • Manage staff rotas, payroll, and performance reviews.
  • Ensure effective inventory management, including stock control, ordering, and reduction of shrinkage.
  • Oversee store maintenance, visual merchandising standards, and health and safety compliance.
  • Analyse sales reports and market trends to identify business opportunities and challenges.
  • Implement and enforce company policies and procedures consistently across all stores.
  • Act as a brand ambassador, representing the company with professionalism and integrity.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns.
Qualifications:
  • Proven experience in a senior retail management role, with a track record of success.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent understanding of retail operations, visual merchandising, and stock management.
  • Proficiency in using retail management software and MS Office Suite.
  • Ability to analyse financial data and translate it into actionable business plans.
  • Customer-focused approach with a passion for delivering exceptional service.
  • Ability to work effectively under pressure and make sound decisions.
  • Full UK driving license and willingness to travel between store locations in the **Milton Keynes** area.
This is a permanent, non-remote position based within the operational scope of **Milton Keynes, Buckinghamshire, UK**. If you are a results-driven retail leader, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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Senior Retail Operations Manager

MK9 1BA Milton Keynes, South East £45000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is a leading name in the retail sector and is searching for a highly motivated and experienced Senior Retail Operations Manager to join their vibrant team in Milton Keynes, Buckinghamshire, UK . This hybrid role offers a blend of strategic oversight and hands-on management, focusing on driving operational excellence across multiple store locations. You will be instrumental in ensuring the smooth running of daily operations, enhancing customer experience, and achieving key performance indicators. The ideal candidate possesses strong leadership skills, a deep understanding of retail dynamics, and a passion for delivering exceptional service.

Key Responsibilities:
  • Oversee and optimise daily operations across designated retail stores, ensuring efficiency and high standards.
  • Develop and implement operational strategies to improve store performance, profitability, and customer satisfaction.
  • Manage, coach, and develop store management teams to foster a high-performance culture.
  • Monitor key performance indicators (KPIs) such as sales, stock levels, customer feedback, and operational costs.
  • Implement and enforce company policies and procedures, ensuring compliance with health, safety, and security regulations.
  • Manage inventory levels, stock control, and visual merchandising to maximise sales opportunities.
  • Drive initiatives to enhance the in-store customer experience and build customer loyalty.
  • Conduct regular store visits and audits to assess operational standards and identify areas for improvement.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
  • Manage operational budgets and control expenses to ensure profitability targets are met.
  • Recruit, train, and retain talented retail staff.
  • Stay updated on industry trends and competitor activities to identify new opportunities and challenges.
  • Contribute to the development of new store concepts and operational improvements.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent experience.
  • Minimum of 5 years of progressive experience in retail management, with a proven track record of operational success.
  • Strong understanding of retail operations, including merchandising, inventory management, and customer service.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage teams and drive performance.
  • Proficiency in retail management software and MS Office Suite.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Experience in managing budgets and P&Ls.
  • Flexibility to travel to store locations as required.
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Senior Retail Operations Manager

MK9 2FL Milton Keynes, South East £45000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Senior Retail Operations Manager to oversee and optimize the performance of multiple retail outlets in the vibrant city of Milton Keynes, Buckinghamshire, UK . This is a critical role focused on driving sales, enhancing customer experience, and ensuring operational efficiency across all store locations. The successful candidate will be responsible for developing and implementing strategic plans to achieve business objectives, including setting sales targets, managing budgets, and controlling costs. You will lead and motivate store teams, fostering a positive and high-performing work environment. Key responsibilities include recruiting, training, and developing staff to ensure exceptional customer service standards are met and exceeded. Inventory management, visual merchandising standards, and loss prevention strategies will also fall under your purview. Regular analysis of sales data, market trends, and competitor activities will be crucial for identifying opportunities for growth and improvement. The role requires a hands-on approach, with frequent travel between store locations. You will work closely with head office departments, including marketing, merchandising, and HR, to ensure alignment with overall company strategy. Experience in a similar retail management role, with a proven track record of success in driving sales and operational improvements, is essential. Strong leadership, communication, and interpersonal skills are vital for this position. The ability to analyse complex data and translate it into actionable insights is also required. Familiarity with retail management software and systems is expected. This role offers a competitive salary, performance-related bonuses, and opportunities for career advancement within a growing organisation. The successful applicant will play a key role in shaping the future success of our retail operations.
This advertiser has chosen not to accept applicants from your region.

Remote Retail Operations Specialist

MK7 7PY Milton Keynes, South East £40000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a dedicated and experienced Remote Retail Operations Specialist to oversee and optimize their retail operations nationwide, entirely from a remote work setting. This role is crucial for ensuring the smooth, efficient, and profitable functioning of all retail locations. You will be responsible for developing and implementing operational strategies, setting performance benchmarks, and driving best practices across the retail network. Your focus will be on enhancing customer experience, managing inventory effectively, and ensuring compliance with company policies and procedures.

Key responsibilities include analyzing sales data and operational metrics to identify areas for improvement, developing and delivering training programs for store staff on operational procedures, and managing vendor relationships related to store operations. You will also be involved in evaluating and recommending new technologies or systems to enhance retail efficiency. This role requires a deep understanding of retail workflows, supply chain management, and customer service principles. You must be adept at using various retail management software and analytics tools.

The ideal candidate will possess strong leadership and communication skills, with a proven ability to influence and motivate teams without direct physical oversight. Excellent analytical and problem-solving abilities are essential, as is a proactive approach to identifying and resolving operational challenges. As this is a remote position, exceptional organizational skills, self-discipline, and the ability to work autonomously are critical. You should be comfortable managing multiple priorities, meeting deadlines, and communicating effectively with stakeholders at all levels through various digital platforms.

Key Responsibilities:
  • Develop and implement strategic initiatives to enhance retail operations efficiency and profitability.
  • Monitor and analyze key performance indicators (KPIs) across all retail locations.
  • Create and deliver training materials for store teams on operational procedures and best practices.
  • Ensure consistent application of company policies, merchandising standards, and visual guidelines.
  • Manage inventory management processes, including stock levels, ordering, and loss prevention strategies.
  • Evaluate and recommend operational technologies and systems to improve performance.
  • Support store managers in addressing operational challenges and implementing solutions.
  • Maintain effective communication channels with store teams, regional managers, and corporate departments.
  • Drive initiatives to improve customer satisfaction and loyalty.
  • Conduct remote audits and assessments of store operations.
  • Manage relationships with key operational vendors and suppliers.
Required Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent practical experience.
  • Proven experience in retail operations management, with a strong understanding of store-level processes.
  • Demonstrated ability to analyze data and translate insights into actionable operational improvements.
  • Experience in inventory management, loss prevention, and supply chain coordination.
  • Proficiency with retail management software, POS systems, and analytics tools.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong organizational and time management abilities, with a capacity for self-management in a remote environment.
  • Proven ability to work independently and as part of a remote team.
  • Knowledge of current retail trends and best practices.
This remote role offers a competitive salary, benefits, and the opportunity to significantly impact the success of a growing retail business.
This advertiser has chosen not to accept applicants from your region.
 

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