What Jobs are available for Retail Management in Stratford?

Store Manager East London | Fashion Retail | Salary Up to £40,000 + Amazing Benefits!

Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers.

This is your chance to be part of a thriving brand, with an incredible salary of up to £0,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! ?

• Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service.
• Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service.
• Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience.
• Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment.
  
  

• Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment.
• Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance.
• Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness.
• Customer-Focused: You're passionate about delivering an outstanding customer experience.
• Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do.
  
  

• Competitive Salary: Up to 0,000 + an amazing benefits package!
• Career Progression: The opportunity to grow and develop within a successful and expanding brand.
• Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine!
• Company Benefits : Lot's of added extras
• Uniform and amazing discount

If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! ?

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Our client is a leading name in commercial property management, known for delivering exceptional value through strategic partnerships and operational excellence. They are now seeking an accomplished Director to lead a prestigious UK retail property portfolio and a select group of institutional clients. This is a senior leadership opportunity to shape the next generation of property management — blending innovation, sustainability, and client-centric excellence.

Key Responsibilities

• Lead the strategic management of a major UK retail portfolio, ensuring the highest standards of service delivery.
• Act as the primary relationship lead, driving collaboration, efficiency, and alignment with client objectives.
• Oversee cross-functional teams spanning facilities management, finance, health & safety, and ESG disciplines.
• Champion digital transformation and sustainability initiatives that enhance asset performance and occupier experience.
• Deliver strong financial results, overseeing P&L, budgets, and revenue growth across multiple client accounts.
• Foster a culture of excellence, innovation, and accountability within a diverse, matrix-managed team.
• Represent the business externally, strengthening market presence and driving continuous improvement in service delivery.

Key Requirements

• Minimum of 10 years’ experience managing large-scale, institutional-grade commercial or retail portfolios.
• Proven record of strategic leadership, client relationship management, and commercial performance.
• Strong financial acumen with experience of full P&L accountability.
• Expertise in integrated service delivery models across property, facilities, and asset management.
• Demonstrated ability to drive innovation through data, technology, and sustainability practices.
• Exceptional communication, presentation, and stakeholder management skills.
• MRICS qualification (or equivalent professional status) is preferred.

Perks & Benefits

• Competitive salary with performance-related bonus.
• Hybrid working model with flexibility for travel across key UK sites.
• Opportunity to lead a high-profile, national portfolio within a forward-thinking organisation.
• Access to professional development programmes, including leadership and talent initiatives.
• Supportive and collaborative company culture, focused on wellbeing, inclusion, and career growth.

Apply Now

If you are an accomplished property management leader with a passion for innovation, excellence, and strategic client delivery, we’d love to hear from you. Apply online today to join a business where your leadership will shape the future of retail property management.

A Senior Surveyor position within the London Retail Property Management team, responsible for the management of a diverse commercial property portfolio including shopping centres and retail parks.

The position will require you to take a lead role in building and maintaining the relationship and communication with the appointed institutional fund management client.

The role will also demand the supervision of a number of other property managers, administrators and on-site staff.

You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.

Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Pro-activeness and going above and beyond is expected.

You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.

Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes.

Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.

Other duties will include:

• Overseeing the provision of common services to properties and tenants.
• Working with landlords and tenants on all other matters relating to the clients’ property portfolio.
• Undertaking or arranging property inspections.
• Assisting clients in the acquisition and disposal of properties.
• Dealing with tenant applications for consent to assign, sublet and alter.
• Supervising, directing and maintaining up to date records for site based staff

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build gravitas among clients is also paramount.

Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

Workman Retail & Leisure is a dedicated nationwide team of specialist property managers working on the management of an extensive portfolio of more than 98 shopping centres and 243 retail & leisure schemes across the UK.

Workman R&L recognise the changing landscape and the move towards a mixed use retail and leisure destination. In line with our clients’ asset management strategies, we work closely together to bolster their investments.

Our skills and expertise in this area has allowed us to advise our clients not only pre acquisition, but also before and after redevelopment.

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• Core working hours allow for added flexibility and helps benefit your work life balance.
• Study support
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.

Customer Service Representative – Job Description

We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.

As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.

We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.

Key Responsibilities:

• Assist customers with bookings, reservations, inquiries, and complaints
• Maintain accurate and up-to-date records of customer interactions
• Provide clear and friendly communication across multiple channels
• Collaborate with internal departments to meet customer needs
• Handle transactions or payment processing as required
• Promote services, products, and special offers when appropriate
• Maintain a positive and professional image at all times

Requirements:

• No prior experience necessary; full training will be provided
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer-oriented mindset
• Ability to multitask and perform well under pressure
• Flexible availability, including evenings and weekends
• A willingness to learn and grow in a team environment

If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.

JMC Aviation are working with a FBO company based in Stansted , looking to recruit a new Customer Service & Admin Supervisor to join their team.

This client is well known for outstanding levels of service in their FBO facility, offering outstanding customer service to their high-end clientele from arrival to aircraft. The family run business aids their candidates in building their skills to excel in their roles.

This is a Temporary Position based in Stansted .

Monday – Friday 8.30- 5PM – 1 year contract starting in January 2026.

Salary and Benefits

• Competitive Salary
• Generous Annual Leave
• Pension Scheme
• Employee Assistance Programme
• Life Assurance
• Employee Cash Plan
• Enhanced Maternity and Paternity Schemes
• Professional Growth and Development
• State-of-the-Art Equipment and Technology
• Ongoing Training and Certification Programmes
• Career Advancement Opportunities

The Role

To assist with the running of the Customer Service Representatives in conjunction with the CEO to ensure that the flights are run efficiently and safely and a high standard of service is provided to all customers. This role will perform and oversee the daily operational and administrative duties, to ensure a safe, efficient and enjoyable customer experience to all. This is a physical hands-on role, offered on a fixed term basis.

Other duties involve:

Supervising and directing CSR Staff on duty during shifts to deliver a safe, efficient and positive customer experience in accordance with published company procedures and relevant regulations.

• Supervising an exceptional client experience in all aspects of work in accordance with company standard and procedures, achieving the highest level of customer service at all times and by all members of the FBO team.

• Keep staff fully informed of changes in working practices and Operational procedures

• Liaising with HR to ensure any performance/conduct issues are dealt with in regards to the CSR’s

• Carrying out Return to Work Interviews and managing absence in line with Company Absence Management Policy

• Conducting investigation meetings with support from HR

• Conducting disciplinary meetings with support from HR

• Creating of and implementation of new procedures as and when required

• Adopting a flexible approach to working hours providing cover for CSR’s as and when required

• Ensure that the presentation and cleanliness of the FBO areas, offices, building and equipment is maintained and anything which needs attention is reported.

• Providing monthly data to the CEO

• Providing Administrative assistance to the CEO

• Managing and supporting staff, ensuring service is impeccable at all times and where necessary implement new procedures to develop and improve the service provided.

• Assisting with recruitment as required in line with the Company Recruitment Policy.

• Monitoring of Company uniform standards to ensure they are adhered to by staff at all times

• Coaching, mentoring current employees and new starters in any duties delegated to them

• Updating of training files, monitoring of training requirements, expiry dates and booking of training courses for both new and existing employees.

• Monitoring the GSE maintenance records and booking all applicable services.

• Ensure all Health and Safety matters are dealt with, updated and new one produced including but not limited to Fire Safety, Risk Assessments and Accident Reports in line with Company procedure

• To ensure a thorough understanding of how large flights are dealt with and Manage them as and when required

• Liaising with the Ramp Managers and CSRS to plan for day and future flights

• General Administration duties as required

Skills and experience required.

In order to be successful in this role the Customer Service & Admin Supervisor will need to demonstrate the following skills and attributes:

• 3 years or more experience in Customer facing or Operations Support positions, which must have been gained within aviation
• Previous Supervisory/Management experience within Operations
• Self-driven and results orientated with a clear focus on safety and quality
• Ability to negotiate and reach compromise, proactive and problem-solving ability
• Excellent communication skills – face to face, telephone - and written communication skills
• Enthusiastic individual and passionate about aviation
• Flexible and able to manage varying demands and workloads
• High levels of presentation, interpersonal skills, discretion and trustworthiness
• Fluent in English
• Computer literate (Word, Excel, PowerPoint, Outlook) & numerical skills
• Understanding of luxury industry, paying attention to detail and providing a VVIP service
• Must hold a valid UK Driving License and have access to their own vehicle
• Must meet the requirement to hold a valid airside security pass and airside

If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details.

Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role.

In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).

For this opportunity JMC Aviation Ltd is acting as an employment agency.

Customer Service Advisor

£22,000 – £0,000 | Ruislip | Permanent

A respected and well-established insurance provider is seeking a driven Customer Service Advisor to join their expanding team in Ruislip. This is a fantastic opportunity for someone with customer service or sales experience to build a rewarding career in the insurance sector, with clear progression opportunities and strong earning potential.

What you’ll be doing:

• Engaging with new and existing customers, understanding their needs, and recommending tailored insurance products
• Proactively identifying sales opportunities, upselling and cross-selling to maximise customer value
• Building strong relationships to ensure long-term customer loyalty and retention
• Working towards individual and team sales/KPI targets with a focus on high performance
• Delivering a professional, customer-focused experience that drives both satisfaction and results

Who we’re looking for:

• Previous experience in sales, telesales, or customer service within a target-driven environment
• Confident, enthusiastic, and commercially minded communicator
• Results-oriented with the drive to exceed goals and celebrate success
• Motivated, reliable, and proactive problem solver
• Keen to learn, develop, and progress within a growing insurance business

What’s in it for you?

• Competitive salary of £22,00 – £3 000 (dependent on experience)
• Monday to Friday, 37.5 hours per week
• Full training provided with ongoing career development support
• Clear progression routes within a fast-growing business
• A collaborative and supportive team culture that recognises and rewards achievement

Technoworld PLC is a well-established IT hardware supplier with an office based in Borehamwood, Hertfordshire. We are looking for enthusiastic Customer Service personnel, with an interest in IT and helping customers on a day-to-day basis. If you are passionate in customer service and/or have experience in the IT sector we would like to hear from you.

Responsibilities include:

Handling and answering inbound e-mails and calls.

Processing customer orders onto system.

Providing excellent customer service.

Managing customer returns and enquiries

Ensuring enquiries are dealt with in a timely manner.

Prioritising tasks according to importance and urgency

Ensuring returns are handled end to end from customers back to distributors.

Handling customer queries professionally via e-mail and phone.

Managing e-mails through Amazon and eBay platforms within deadlines.

Required Skills:

Great organisational skills

High Attention To Detail

Customer-first attitude

Prioritisation Skills

Able to work effectively individually as well as in a team

Able to listen to and follow guidelines effectively

High level of communication via telephone and e-mail

Other Requirements:

Must live within 30 minutes commute from Borehamwood WD6

Job Type:

Permanent, Full-time

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£35,000.00 per year

Benefits:

• On-site parking

Work Location: In person

Expected start date: 06/10/2025

We are looking for a passionate and talented Customer Service Manager to join our team at London Heathrow.

The Customer Service Manager manages the customer relationship between WFS, the airline and airline customers including continuous development of the relationship and ensuring service level agreements are met.

This is an exciting opportunity to be part of a global leader in the airline cargo industry. We offer a competitive salary along with opportunities to progress your career.

• Driving customer onboarding.
• Leading implementation and embedment.
• Engaging with customers through weekly service meetings.
• Delivering airline Key Performance Indicators and Service Level Agreements.
• Acting as a link between operations and customer.
• Developing and introducing new business.
• Monitoring and managing customer Key Performance Indicators.
• Producing reports for senior managers.
• Daily monitoring of all staff, KPIs, systems, data, and processes to ensure operational objectives are consistently met.
• Supporting the operational planning and rostering to mitigate potential impacts (review of skill sets & staffing levels and execution of customer requests, and special projects).
• Maintaining consistent physical presence on the shop floor, contributing to shift briefings, site audits, staff engagement and motivation.

• Customer Service Experience within a service delivery environment.
• Confidence to explore and develop new business opportunities.
• Good communication skills with the ability to build strong relationships with key stakeholders.
• Planning and organisational skills including handling multiple tasks and prioritising them.
• Airport experience is desirable.

Please note that successful candidates will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

Safety

• Always look out for our own and each other's safety.
• Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
• Comply with all relevant safety regulations and standards at all times.
• Learn from mistakes and share that learning.

Customer Focus

• Delight customers by actively anticipating their needs, concerns and preferences.
• Offer alternative "yes" solutions to "no" situations.
• Deliver service excellence and always aim to exceed customer expectations.

Respect

• Appreciate everyone's background, cultural values and opinions at all times.
• Actively listen and understand other's intent and point of view, especially during disagreements.
• Build trusting relationships, demonstrate empathy and care for others.

Excellence

• Always do the right thing. Do it right the first time.
• Demonstrate extreme ownership: See it, Own it, Solve it.
• Adopt a growth mindset: keep learning, stay agile, be resilient.
• Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

• Prioritise SATS Group's interests over one's own and department needs.
• Proactively share resources, ideas and information constructively.
• Build on each other's strengths and ideas to achieve win-win outcomes.

WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.