Senior Retail Property Management Surveyor

London, London £45000 - £55000 annum Workman LLP

Posted 8 days ago

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Job Description

Permanent
ABOUT THE ROLE

A Senior Surveyor position within the London Retail Property Management team, responsible for the management of a diverse commercial property portfolio including shopping centres and retail parks.

The position will require you to take a lead role in building and maintaining the relationship and communication with the appointed institutional fund management client.

The role will also demand the supervision of a number of other property managers, administrators and on-site staff.

You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Pro-activeness and going above and beyond is expected.

You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.

Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes.

Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.

Other duties will include:

  • Overseeing the provision of common services to properties and tenants.
  • Working with landlords and tenants on all other matters relating to the clients’ property portfolio.
  • Undertaking or arranging property inspections.
  • Assisting clients in the acquisition and disposal of properties.
  • Dealing with tenant applications for consent to assign, sublet and alter.
  • Supervising, directing and maintaining up to date records for site based staff
WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build gravitas among clients is also paramount.

Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

WORKMAN RETAIL & LEISURE

Workman Retail & Leisure is a dedicated nationwide team of specialist property managers working on the management of an extensive portfolio of more than 98 shopping centres and 243 retail & leisure schemes across the UK.

Workman R&L recognise the changing landscape and the move towards a mixed use retail and leisure destination. In line with our clients’ asset management strategies, we work closely together to bolster their investments.

Our skills and expertise in this area has allowed us to advise our clients not only pre acquisition, but also before and after redevelopment.

WHY WORKMAN?
  • Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
  • Core working hours allow for added flexibility and helps benefit your work life balance.
  • Study support
  • Discretionary annual bonus and salary reviews.
  • Healthcare, life insurance & wellness programme.
  • Long service additional holidays, your birthday off and an extra day between Christmas and New Year
  • Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
  • Social events throughout the year including a firm wide Christmas party!
  • Generous referral bonus.
ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.

This advertiser has chosen not to accept applicants from your region.

Senior /Associate Retail Property Management Surveyor

Greater London, London £50000 - £65000 Annually Joshua Robert Recruitment

Posted 4 days ago

Job Viewed

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Job Description

part time
A leading real estate consultancy is seeking an experienced Senior Surveyor to join its Retail Property Management team. This role offers the chance to take responsibility for a diverse commercial portfolio, including major shopping centres and retail parks across the UK.

This is a high-profile client-facing position with excellent scope for progression, hybrid working, and strong professional support.
Key Responsibilities:
  • Day-to-day management of large retail and leisure assets
  • Building and maintaining relationships with institutional fund clients
  • Overseeing a team of property managers, administrators, and site staff
  • Preparing detailed client reports and managing service charge budgets
  • Ensuring tenant compliance with lease obligations
  • Supporting lettings, rent reviews, and value enhancement strategies
  • Liaising with specialist teams including ESG, placemaking and building consultancy
  • Supporting junior surveyors and APC candidates
What You’ll Bring:
  • Proven experience in commercial property management (retail experience preferred)
  • Strong communication and client management skills
  • Confident managing service charges and complex portfolios
  • MRICS qualified or working towards (preferred)
  • A proactive and collaborative approach to work
What’s Offered:
  • Discretionary bonus and annual reviews
  • Hybrid working (3 days in office minimum)
  • Private healthcare, life cover, wellness programme
  • Enhanced annual leave, birthday off, and study support
  • Flexible lifestyle benefits: gym membership, cycle to work, etc.
  • Career development with one of the UK’s leading commercial property specialists
If you're looking for a new challenge within a respected and well-established team, and want to manage some of the UK's most prominent retail assets, we’d like to hear from you.
This advertiser has chosen not to accept applicants from your region.

Senior /Associate Retail Property Management Surveyor

Greater London, London £50000 - £65000 Annually Joshua Robert Recruitment

Posted 9 days ago

Job Viewed

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Job Description

part time
A leading real estate consultancy is seeking an experienced Senior Surveyor to join its Retail Property Management team. This role offers the chance to take responsibility for a diverse commercial portfolio, including major shopping centres and retail parks across the UK.

This is a high-profile client-facing position with excellent scope for progression, hybrid working, and strong professional support.
Key Responsibilities:
  • Day-to-day management of large retail and leisure assets
  • Building and maintaining relationships with institutional fund clients
  • Overseeing a team of property managers, administrators, and site staff
  • Preparing detailed client reports and managing service charge budgets
  • Ensuring tenant compliance with lease obligations
  • Supporting lettings, rent reviews, and value enhancement strategies
  • Liaising with specialist teams including ESG, placemaking and building consultancy
  • Supporting junior surveyors and APC candidates
What You’ll Bring:
  • Proven experience in commercial property management (retail experience preferred)
  • Strong communication and client management skills
  • Confident managing service charges and complex portfolios
  • MRICS qualified or working towards (preferred)
  • A proactive and collaborative approach to work
What’s Offered:
  • Discretionary bonus and annual reviews
  • Hybrid working (3 days in office minimum)
  • Private healthcare, life cover, wellness programme
  • Enhanced annual leave, birthday off, and study support
  • Flexible lifestyle benefits: gym membership, cycle to work, etc.
  • Career development with one of the UK’s leading commercial property specialists
If you're looking for a new challenge within a respected and well-established team, and want to manage some of the UK's most prominent retail assets, we’d like to hear from you.
This advertiser has chosen not to accept applicants from your region.

Senior /Associate Retail Property Management Surveyor

Greater London, London Joshua Robert Recruitment

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

part time
A leading real estate consultancy is seeking an experienced Senior Surveyor to join its Retail Property Management team. This role offers the chance to take responsibility for a diverse commercial portfolio, including major shopping centres and retail parks across the UK.

This is a high-profile client-facing position with excellent scope for progression, hybrid working, and strong professional support.
Key Responsibilities:
  • Day-to-day management of large retail and leisure assets
  • Building and maintaining relationships with institutional fund clients
  • Overseeing a team of property managers, administrators, and site staff
  • Preparing detailed client reports and managing service charge budgets
  • Ensuring tenant compliance with lease obligations
  • Supporting lettings, rent reviews, and value enhancement strategies
  • Liaising with specialist teams including ESG, placemaking and building consultancy
  • Supporting junior surveyors and APC candidates
What You’ll Bring:
  • Proven experience in commercial property management (retail experience preferred)
  • Strong communication and client management skills
  • Confident managing service charges and complex portfolios
  • MRICS qualified or working towards (preferred)
  • A proactive and collaborative approach to work
What’s Offered:
  • Discretionary bonus and annual reviews
  • Hybrid working (3 days in office minimum)
  • Private healthcare, life cover, wellness programme
  • Enhanced annual leave, birthday off, and study support
  • Flexible lifestyle benefits: gym membership, cycle to work, etc.
  • Career development with one of the UK’s leading commercial property specialists
If you're looking for a new challenge within a respected and well-established team, and want to manage some of the UK's most prominent retail assets, we’d like to hear from you.
This advertiser has chosen not to accept applicants from your region.

Senior /Associate Retail Property Management Surveyor

Greater London, London Joshua Robert Recruitment

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

part time
A leading real estate consultancy is seeking an experienced Senior Surveyor to join its Retail Property Management team. This role offers the chance to take responsibility for a diverse commercial portfolio, including major shopping centres and retail parks across the UK.

This is a high-profile client-facing position with excellent scope for progression, hybrid working, and strong professional support.
Key Responsibilities:
  • Day-to-day management of large retail and leisure assets
  • Building and maintaining relationships with institutional fund clients
  • Overseeing a team of property managers, administrators, and site staff
  • Preparing detailed client reports and managing service charge budgets
  • Ensuring tenant compliance with lease obligations
  • Supporting lettings, rent reviews, and value enhancement strategies
  • Liaising with specialist teams including ESG, placemaking and building consultancy
  • Supporting junior surveyors and APC candidates
What You’ll Bring:
  • Proven experience in commercial property management (retail experience preferred)
  • Strong communication and client management skills
  • Confident managing service charges and complex portfolios
  • MRICS qualified or working towards (preferred)
  • A proactive and collaborative approach to work
What’s Offered:
  • Discretionary bonus and annual reviews
  • Hybrid working (3 days in office minimum)
  • Private healthcare, life cover, wellness programme
  • Enhanced annual leave, birthday off, and study support
  • Flexible lifestyle benefits: gym membership, cycle to work, etc.
  • Career development with one of the UK’s leading commercial property specialists
If you're looking for a new challenge within a respected and well-established team, and want to manage some of the UK's most prominent retail assets, we’d like to hear from you.
This advertiser has chosen not to accept applicants from your region.

Manager - Retail and Hospitality - Management Consulting

London, London Enfuse Group

Posted 6 days ago

Job Viewed

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Job Description

Permanent

Do you have management consultancy experience within the Retail & Hospitality sector and delivered consulting projects to clients in this space? If so, this role could be for you.

Why Join Us?

Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.

Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.

Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.

Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.

What You will Do

As a Manager, you will lead and deliver across our core capabilities, including:

Deliver Transformation: Lead and manage transformation initiatives across core capabilities.

Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.

Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.

Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.

Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.

Requirements

What We’re Looking For
  • Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
  • Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
  • Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
  • Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
  • Strong stakeholder engagement and communication skills.
  • Team leadership or line management experience.
  • Contribution to business development and internal initiatives within the Retail & Hospitality sector.
  • Passion for mentoring and growing talent.
Desirable
  • Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

Interview Process
  • 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
  • 2nd Stage Case Study Exercise Interview (1-1.5 hours)
  • 3rd Stage Cultural Fit Interview (1 hour)
What can I expect once I Join

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

This advertiser has chosen not to accept applicants from your region.

Manager - Retail and Hospitality - Management Consulting

London, London Enfuse Group

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Do you have management consultancy experience within the Retail & Hospitality sector and delivered consulting projects to clients in this space? If so, this role could be for you.

Why Join Us?

Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.

Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.

Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.

Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.

What You will Do

As a Manager, you will lead and deliver across our core capabilities, including:

Deliver Transformation: Lead and manage transformation initiatives across core capabilities.

Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.

Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.

Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.

Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.

Requirements

What We’re Looking For
  • Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
  • Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
  • Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
  • Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
  • Strong stakeholder engagement and communication skills.
  • Team leadership or line management experience.
  • Contribution to business development and internal initiatives within the Retail & Hospitality sector.
  • Passion for mentoring and growing talent.
Desirable
  • Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

Interview Process
  • 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
  • 2nd Stage Case Study Exercise Interview (1-1.5 hours)
  • 3rd Stage Cultural Fit Interview (1 hour)
What can I expect once I Join

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

This advertiser has chosen not to accept applicants from your region.
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About the latest Retail management Jobs in Wembley !

Group Management Accountant (Retail Group)

London Liverpool Street, London Hays

Posted 2 days ago

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Job Description

permanent

Your New Company

You'll be joining a fast-growing, multi-brand retail business with a strong presence across the UK, Europe, and North America. Known for its innovative approach to fashion, lifestyle, and homeware, they operates both online and through over high-street stores. They are undergoing exciting transformation and growth, and are now looking for a Group Management Accountant to join their.



WHJS1_UKTJ

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Surveyor (Property Management, Retail) - fixed term for 6-9 months

London, London CBRE

Posted 17 days ago

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Job Description

Surveyor (Property Management, Retail) - fixed term for 6-9 months
Job ID
22270
Posted
12-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland
**Job Title:** Senior Surveyor/Associate Director- Retail Team, Property Management UK
**Location:** Flexible (Manchester, Leeds, Birmingham, Bristol)
**Duration:** Fixed-term for 6-9 months to cover parental leave
About CBRE and the Team:
CBRE enables its clients to focus on its core business by managing their real estate with total efficiency and with the aim of maximising its value. CBRE's investment in both people and technology has created a state-of-the-art property management service, ironing out inefficiencies and adding value all the time.
Led by Mark Strong, the Retail Team are responsible for the management of all the large destination shopping centres including:
+ Manchester Arndale
+ The Mall, Cribbs Causeway
**The Role:**
To be part of the Retail Property Management Team in a client focused role ensuring accurate and timely delivery of service and achievement of Key Performance Indicators within the department.
Acting for one of our top fee earning and growing clients, this is an exciting and demanding role for a commercially minded and highly professional individual. You will be part of an exceptional team of sector experts, delivering high performing property management and working in partnership with the client to deliver our core services and provide excellent working partnerships with the on-site FM teams, finance teams and other business lines. We offer the following opportunities:
+ To work closely with the existing team to ensure all works/activities pertaining to the management agreement are carried out to agreed timescales/deadlines, ensuring all agreed expectations are upheld.
+ Interesting and varied work
+ Management of a prime Retail destination and a key client relationship
+ Responsibility for assisting with the co-ordination of the client instruction
+ Structured training and career progression
+ Great internal support network
**Key Responsibilities**
+ Ensure successful rent and service charge demands are raised accurately and on time
+ Ensure credit control targets are met for rent and service charge collections, working closely with Property Management Accounts and credit control teams to achieve and surpass collections rates in line with agreed KPIs.
+ Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales
+ Lead in client meetings, presenting confidently and providing succinct and clear recommendations both verbally and in writing
+ Responsibility for all day-to-day property management to ensure full compliance with all statutory liabilities, including the carrying out of property inspections and the accurate maintenance of the property data base system
+ Responsibility for compliance, taking action or escalating any issues relating to non-compliance
+ Responsibility for ensuring that all necessary insurance valuations are undertaken, providing accurate insurance data to broker for renewal and ensuring that all insurance premiums are recharged to tenants
+ Responsibility for the accurate forecasting, management, reporting and billing of all turnover rents, working closely with site-based finance team and Property Management Accounts teams to manage effectively.
+ Responsibility for the preparation, processing and issuing of service charge budgets and reconciliations within client KPI's and RICS guidelines, monitor actual v budget costs through the year and liaise with finance colleagues to ensure funds are available.
+ Deal with all service charge queries from tenants. Maintain Service charge apportionment schedule and advise client on any appropriate alterations
+ Responsibility for managing all dilapidation issues and processes
+ Responsibility for managing all elements of the vacant unit strategy, including a good working knowledge of compliance issues, and EPC's
+ Responsibility for all aspects of rating including rates mitigation initiatives, instructing rating consultants and monitoring rating liabilities.
+ As required by the client from time to time, undertake letting, lease renewal and rent review negotiations and generally assist the client in all transactional matters including facilitating landlord works for lettings, assisting with CPSE enquiries and attending weekly legal calls.
+ Responsibility for managing all tenant applications and taking appropriate action in response to any legal notice in accordance with lease obligations, statutory obligations and any other legal documentation in existence.
+ Ensure that tenant application invoices are raised and paid promptly
+ Raise management fees and monitor ad hoc fee raising and collecting.
+ Responsibility for identifying and escalating any areas of risk or improvements to ensure efficient management of the instruction. Ensure all void or aged debt is managed and proactively, working closely with Property Management Accounts to achieve this.
+ Engage with the management and running of the client Portal, in conjunction with the FM team, and work with the software developer to ensure the Portal is delivering in line with client expectations.
+ Overseeing the collection of all Turnover Data and calculation of Turnover Rents and reporting to client on a regular basis.
**Key Skills/Knowledge:**
+ RICS qualified (non-essential) with a minimum of 3-5 years' property management work experience in the UK market, with excellent experience of retail and mixed-use assets
+ Excellent commercial acumen
+ Ability to build strong and effective relationships with the client, team, occupiers and other stakeholders
+ Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
+ Understand and apply all CBRE procedures relating to work activities
+ Understand the principles of lease structure and apply that understanding to all areas of management of the asset
+ Understand VAT, banking and credit control methods
+ Be able to apply legal principles of tenant applications for consent and the processes to be followed
+ Understand and use proficiently industry / CBRE specific IT applications
+ Ability to coordinate and manage tasks across various internal and external teams
+ Constantly updating knowledge of legislation and other current issues relating to retail property management
+ Understand and grow knowledge of the clients' investment objectives
+ Ability to build and maintain relationships with other parts of the wider CBRE service lines, identifying where there are opportunities for cross-selling
**Person Specification:**
+ Good interpersonal skills
+ Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
+ Maintains a positive attitude towards routine tasks
+ Ability to manage across all levels, both up and down
+ Accurate and exceptional attention to detail
+ Pro-active and enjoys working autonomously and as part of a wider team
+ Confident and assertive where required
+ Flexible approach to work
+ Understands and appreciates the importance of using discretion
+ Team player who deals effectively with colleagues and clients
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Sales & Relationship Management - Italian Speaking

London, London S&P Global

Posted 5 days ago

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Job Description

**About the Role:**
As a Senior Sales and Relationship Management Representative, you will play a key role in driving the success of client relationships within Italy and other European countries. You will oversee the entire sales lifecycle, from identifying and pursuing new business opportunities to analysing data and trends, conducting lead prospecting, and managing existing client relationships to ensure satisfaction and retention.
Your expertise in effectively presenting the OSTTRA value proposition will be essential, whether introducing new services or reinforcing the benefits of existing ones. You will also negotiate commercial terms with key decision-makers to maximise revenue potential. Collaborating with an experienced sales team and product specialists, you will engage with various departments across OSTTRA to deliver tailored solutions that meet client needs and foster long-term partnerships.
**Key Accountabilities:**
+ **Drive Revenue Growth:** Execute a strategic sales plan to enhance revenue generation from both existing and new clients, ensuring alignment with overall business objectives.
+ **Market Insight:** Analyse the global competitive and regulatory landscape, understanding its implications to inform strategic decisions and client engagements.
+ **Client-Specific Strategies:** Develop and implement tailored account plans that address the unique challenges and opportunities within client segments, fostering deeper relationships and enhanced service delivery.
+ **Collaborative Strategy Development:** Partner with Sales Leadership, Business Line Heads, Product Leads, and Marketing to create and execute strategies that effectively position OSTTRA's products and services, focusing on:
+ _Expanding client acquisition and segment penetration._
+ _Increasing the diversity of asset classes and products utilised by clients._
+ _Enhancing overall and per-client transaction volumes on our platforms._
+ **_Proactive Communication:_** _Utilise the CRM system to initiate and maintain_ proactive communication across segments, ensuring seamless coordination and driving effective sales efforts.
+ **Industry Representation:** Actively represent OSTTRA at industry conferences, trade shows, and professional associations, showcasing our value proposition and expanding our network.
**Person Specification:**
+ **Proven Experience:** Demonstrated success with the financial community, showcasing a robust track record in lead generation, impactful product presentations, effective commercial negotiations, and exceeding sales targets.
+ **Financial Market Knowledge:** Deep understanding of financial market ecosystems and post-trade processes, enabling you to navigate and address client needs effectively.
+ **Client Communication Skills:** Ability to interpret and respond to client communications thoughtfully, balancing their needs with strategic sales objectives to drive results.
+ **Solution-Oriented Mindset:** Capacity to understand client workflows and requirements, positioning tailored solutions that meet their unique challenges and enhance satisfaction.
+ **Relationship Building:** Strong ability to cultivate and maintain relationships with key decision-makers, fostering trust and collaboration for long-term partnerships.
+ **Team Player with Independence:** Comfortable working both independently and as part of a collaborative team, demonstrating adaptability and initiative.
+ **Effective Prioritisation:** Skilled in self-prioritising tasks and managing shifting objectives, ensuring focus on high-impact activities.
+ **Multitasking Ability:** Proven ability to thrive in a fast-paced, dynamic environment, managing responsibilities to both internal and external stakeholders efficiently.
+ **Organisational and Analytical Skills:** Strong organisational capabilities paired with analytical skills, allowing for effective data-driven decision-making.
+ **Exceptional Communication:** Excellent oral and written communication skills, facilitating clear and persuasive interactions with clients and colleagues alike.
+ **Languages:** Fluent Italian required
**Special Job Requirements:**
+ Some travel required
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:** 314744
**Posted On:** 2025-06-27
**Location:** London, United Kingdom
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