812 Retail Manager jobs in Brighton and Hove

• Managing daily store operations to maximise sales and profitability.
• Recruiting, training, and developing a high-performing retail team.
• Providing outstanding customer service and resolving customer issues effectively.
• Implementing visual merchandising standards to create an appealing store environment.
• Managing inventory levels, including ordering, receiving, and stock control.
• Ensuring compliance with all company policies, procedures, and health and safety regulations.
• Monitoring sales performance, analysing trends, and implementing strategies to achieve targets.
• Motivating and inspiring the sales team to meet and exceed sales goals.
• Conducting regular staff performance reviews and providing ongoing coaching.
• Maintaining store appearance and cleanliness to the highest standards.

• Drive sales and profitability by setting sales targets, monitoring performance, and implementing effective sales strategies.
• Provide exceptional customer service, ensuring all customers have a positive and memorable shopping experience.
• Recruit, train, mentor, and manage a high-performing team of retail associates.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Oversee inventory management, including stock control, replenishment, and loss prevention.
• Ensure the store is well-presented, clean, and adheres to visual merchandising standards.
• Manage store operations, including opening and closing procedures, cash handling, and adherence to company policies.
• Develop and maintain strong relationships with customers and foster customer loyalty.
• Address customer complaints and resolve issues promptly and effectively.
• Control operational costs and manage the store budget.
• Ensure compliance with all health, safety, and security regulations.
• Stay updated on product knowledge and industry trends.

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in achieving sales targets and driving business growth.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service skills.
• Experience in staff training and development.
• Proficiency in retail management software and POS systems.
• Ability to manage inventory and visual merchandising effectively.
• Passion for the retail industry and customer experience.

• Drive store sales and achieve targets.
• Manage and develop store staff.
• Ensure exceptional customer service standards.
• Oversee inventory management and stock control.
• Implement visual merchandising guidelines.
• Manage store operations and ensure compliance with policies.
• Control store expenses and manage budgets.

• Proven experience as a Retail Store Manager or Assistant Manager.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Experience with POS systems and inventory management.
• Ability to drive sales and achieve targets.
• Passion for retail and brand standards.

• Manage the daily operations of multiple retail locations, ensuring efficiency and adherence to company policies.
• Lead, train, and motivate store teams to achieve sales targets and provide excellent customer service.
• Oversee inventory management, including stock control, ordering, and loss prevention strategies.
• Implement and maintain visual merchandising standards to create an appealing store environment.
• Monitor key performance indicators (KPIs) such as sales, customer satisfaction, and operational costs.
• Ensure compliance with health and safety regulations and company security procedures.
• Manage store budgets and control expenses effectively.
• Develop and implement strategies to improve operational efficiency and customer engagement.
• Handle customer inquiries and resolve escalated issues promptly and professionally.
• Contribute to the development and implementation of new retail initiatives.

• Bachelor's degree in Business Administration, Retail Management, or a related field; relevant certifications are a plus.
• Minimum of 5 years of experience in retail management, with at least 2 years in a senior or supervisory role.
• Demonstrated success in driving sales and improving operational performance in a retail environment.
• Strong leadership, team management, and coaching skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Knowledge of inventory management and visual merchandising techniques.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours, including weekends and holidays.
• A proactive and results-driven approach to retail operations.

Retail General Manager

Burgess Hill

£50,000 - £60,000 + Benefits

Run your own business, with the backing of a nationally recognised brand.

You’ll have full control over how the centre is run, making decisions based on your expertise and local insight. Whether it’s shaping the customer experience, driving sales or managing operations, you’ll do it your way.

And you won’t be going it alone. You’ll get ongoing training, hands-on support and the chance to work with experienced mentors who’ll help you sharpen your skills and reach your potential.

The Role

You’ll take ownership of the centre’s performance, shaping it with your ideas and expertise. You’ll manage the day-to-day operations, ensuring the centre runs smoothly and delivers a great customer experience. From merchandising and stock control to visual presentation and seasonal setups, you’ll have the freedom to make it your own.

You’ll lead a team of 50+ staff, including department managers. You’ll inspire, coach and develop them, ensuring they deliver excellent customer service and meet performance targets. You’ll also work with the HR business partner to develop a clear succession and talent plan for the centre.

In addition to managing the centre’s financial performance, you’ll prepare and deliver annual budgets and business plans, monitor key metrics like footfall and conversion, and take prompt action to address areas of underperformance. You’ll also support capital investments and ensure the centre’s strategy aligns with overall business goals.

The Person

• Experience managing a large retail operation, with a focus on inspiring teams and delivering great customer service
li>A creative eye for merchandising and seasonal displays
• Strategic thinking and the ability to improve processes and efficiency
• An energetic leadership style that motivates and drives results

The Company

Very well established, with a history to be proud of, this is a place where you can grow your career, with opportunities to study professional qualifications and lead projects that shape the future of the business. Plus, you’ll enjoy great perks like a car allowance, bonus, healthcare, holidays and staff discount.

Retail Account Manager
Location: Outskirts of Crawley
Salary: 35k - 50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier-side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury's? If so, we want to hear from you.

Why apply?

• Retail-focused role - manage and develop high-profile product categories with major retailers
• No sales targets - focus on strategic retail development and delivering exceptional service
• Career growth - join a thriving, innovative, and fast-paced business

The Company

Our client is a market-leading FMCG supplier known for developing and delivering high-quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Key Responsibilities:

• Retailer account management - build and maintain strong relationships with retail managers and buyers at major retailers
• Retail strategy development - develop and execute strategies for growth within your retail, analysing market trends and customer demands
• Product lifecycle oversight - collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
• Product expertise - oversee bespoke product development, packaging, and branding to meet retailer specifications
• Critical path & supply chain coordination - manage supplier relationships globally to ensure smooth order fulfilment and stock availability
• Process improvement - streamline operations and drive efficiencies within retail management
• Cross-functional collaboration - work alongside internal teams to support new product development, packaging approvals, and compliance
• Issue resolution - quickly address and resolve challenges related to quality, supply, or delivery timelines

What We're Looking For:

• Proven FMCG account management experience - ideally working with supermarkets, discounters, or major retailers
• Strong understanding of SKU management and supplier negotiations
• Track record of working with retail buyers and understanding their commercial needs
• Team management experience
• Excellent project management skills with experience managing critical paths
• Proficiency in Microsoft Office, CRM, and order management tools
• Full UK driving licence and own transport (due to office location)
• Desirable: Experience in process improvement, change management, or international supply chain operations

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.