819 Retail Manager jobs in Brighton and Hove

• Drive store sales and profitability by meeting and exceeding sales targets.
• Manage and optimize store operations, including inventory control, visual merchandising, and loss prevention.
• Recruit, train, motivate, and develop a high-performing sales team.
• Provide exceptional customer service, resolving any customer issues or complaints effectively.
• Implement company policies and procedures, ensuring compliance with all legal and safety regulations.
• Monitor store performance through key performance indicators (KPIs) and implement strategies for improvement.
• Manage staff scheduling and payroll effectively.
• Maintain store appearance and visual merchandising standards to create an attractive shopping environment.
• Foster a positive and productive work environment for all team members.
• Act as a brand ambassador, representing the company with professionalism and enthusiasm.

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in driving sales and achieving targets.
• Strong leadership, coaching, and team-building skills.
• Excellent customer service and communication abilities.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Solid understanding of inventory management and visual merchandising principles.
• Ability to manage budgets and control expenses.
• Strong problem-solving and decision-making skills.
• Flexibility to work varied hours, including weekends and holidays, as required by store operations.
• Passion for the retail industry and delivering outstanding customer experiences.

• Oversee all daily store operations, ensuring smooth and efficient functioning of the retail environment.
• Drive sales performance, setting targets for the team and implementing strategies to achieve and exceed them.
• Manage inventory levels, including stocktakes, ordering, and stock control, to minimise shrinkage and maximise product availability.
• Create and maintain visually appealing merchandising displays in line with brand guidelines.
• Recruit, train, and develop a motivated and high-performing sales team.
• Provide ongoing coaching and performance feedback to staff, fostering a culture of continuous improvement.
• Ensure the delivery of exceptional customer service, resolving customer queries and complaints effectively.
• Monitor store KPIs, analysing sales data and customer feedback to identify trends and areas for improvement.
• Manage store budgets, including payroll, expenses, and operational costs, to ensure profitability.
• Uphold company standards for health, safety, and security within the store.
• Act as an ambassador for the brand, embodying its values and ensuring a positive store image.

• Proven experience as a Retail Store Manager or Assistant Store Manager, with at least 3-5 years in a leadership role.
• Demonstrated success in driving sales and achieving retail targets.
• Strong understanding of visual merchandising principles and inventory management.
• Excellent leadership, team management, and motivational skills.
• Exceptional customer service skills, with a passion for creating memorable shopping experiences.
• Proficiency in Point of Sale (POS) systems and MS Office Suite.
• Strong communication, interpersonal, and problem-solving abilities.
• A flexible approach to working hours, including weekends and public holidays, as required by the business.
• Passion for fashion and an understanding of current retail trends.

• Oversee daily store operations to ensure efficiency and profitability.
• Lead, motivate, and develop a high-performing team of retail associates.
• Drive sales performance by implementing effective sales strategies and promoting product knowledge.
• Ensure exceptional customer service standards are consistently met.
• Manage inventory levels, stock control, and ordering processes.
• Implement and maintain visual merchandising standards to create an appealing store environment.
• Recruit, train, and onboard new staff members.
• Conduct performance reviews and provide ongoing coaching and development opportunities for the team.
• Manage store budgets, payroll, and expenses.
• Ensure compliance with all health, safety, and security regulations.
• Analyze sales data and market trends to identify opportunities for growth.

• Previous experience as a Retail Store Manager or Assistant Manager.
• Demonstrated success in achieving sales targets and driving store performance.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and interpersonal abilities.
• Proficiency in retail operations, including inventory management and visual merchandising.
• Experience with point-of-sale (POS) systems and retail management software.
• Ability to analyze sales data and make informed business decisions.
• Strong problem-solving skills and a proactive approach.
• Flexibility to work varied shifts, including weekends and holidays.
• Passion for retail and delivering outstanding customer experiences.

• Developing and executing strategic operational plans to achieve company objectives and sales targets.
• Managing the daily operations of retail stores, including staffing, inventory management, merchandising, and loss prevention.
• Monitoring financial performance, including sales, costs, and profitability, and taking corrective action as needed.
• Leading, coaching, and developing a team of store managers and retail staff to foster a high-performance culture.
• Ensuring compliance with all company policies, procedures, and legal regulations.
• Implementing and maintaining high standards of customer service to drive customer satisfaction and loyalty.
• Analyzing sales data and market trends to identify opportunities for growth and improvement.
• Collaborating with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
• Overseeing store maintenance, safety, and security protocols.
• Driving operational excellence through continuous improvement initiatives.

Retail Account Manager
Location: Outskirts of Crawley
Salary: 35k - 50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier-side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury's? If so, we want to hear from you.

Why apply?

• Retail-focused role - manage and develop high-profile product categories with major retailers
• No sales targets - focus on strategic retail development and delivering exceptional service
• Career growth - join a thriving, innovative, and fast-paced business

The Company

Our client is a market-leading FMCG supplier known for developing and delivering high-quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Retail Account Manager Key Responsibilities:

• Retailer account management - build and maintain strong relationships with retail managers and buyers at major retailers
• Retail strategy development - develop and execute strategies for growth within your retail, analysing market trends and customer demands
• Product lifecycle oversight - collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
• Product expertise - oversee bespoke product development, packaging, and branding to meet retailer specifications
• Critical path & supply chain coordination - manage supplier relationships globally to ensure smooth order fulfilment and stock availability
• Process improvement - streamline operations and drive efficiencies within retail management
• Cross-functional collaboration - work alongside internal teams to support new product development, packaging approvals, and compliance
• Issue resolution - quickly address and resolve challenges related to quality, supply, or delivery timelines

What We're Looking For:

• Proven FMCG account management experience - ideally working with supermarkets, discounters, or major retailers
• Strong understanding of SKU management and supplier negotiations
• Track record of working with retail buyers and understanding their commercial needs
• Team management experience
• Excellent project management skills with experience managing critical paths
• Proficiency in Microsoft Office, CRM, and order management tools
• Full UK driving licence and own transport (due to office location)
• Desirable: Experience in process improvement, change management, or international supply chain operations

Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

• Oversee and optimize all aspects of retail operations for a remote team.
• Develop and implement strategic plans to drive sales growth and profitability.
• Manage P&L, budgeting, and financial forecasting for retail operations.
• Ensure exceptional customer service standards are met across all channels.
• Lead and develop a high-performing remote retail team.
• Manage inventory control, merchandising, and stock replenishment processes.
• Analyze sales data and operational performance metrics to identify trends and opportunities.
• Implement best practices in retail operations and drive continuous improvement.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Collaborate with cross-functional teams to support product launches and marketing initiatives.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 7 years of progressive experience in retail management, with significant experience in operations.
• Proven track record of driving sales growth and managing P&L effectively.
• Strong understanding of retail operations, merchandising, and inventory management.
• Experience with e-commerce and omnichannel retail strategies.
• Excellent leadership, team management, and coaching skills for remote teams.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in retail management software and analytical tools.

• Lead and motivate a team of retail staff to achieve sales targets and provide outstanding customer service.
• Manage inventory levels, stocktakes, and implement effective visual merchandising strategies.
• Develop and execute local marketing initiatives to drive footfall and sales.
• Conduct staff training, performance reviews, and identify development opportunities.
• Ensure the store operates efficiently, adhering to all health and safety regulations and company policies.
• Handle customer inquiries and resolve complaints with professionalism and efficiency.
• Monitor sales performance, analyse data, and report on key metrics to senior management.
• Create an inclusive and positive store culture that reflects the brand's values.

• Proven experience in a senior retail management role, preferably within a fast-paced environment.
• Strong understanding of retail operations, merchandising, and inventory control.
• Excellent leadership, team management, and communication skills.
• Ability to analyse sales data and develop strategic action plans.
• Customer-centric approach with a passion for delivering exceptional service.
• Proficiency in retail management software and MS Office Suite.