What Jobs are available for Retail Manager in Crawley?

Showing 98 Retail Manager jobs in Crawley

Customer Service Executive

Three Bridges, South East £26000 - £27000 Annually WaterStream

Posted 3 days ago

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Job Description

permanent

Customer Service Executive – Dive into a Role with Real Impact!

Coolham, West Sussex | £26,000 – £27,000 per annum (depending on experience)

Join Waterstream – home of Compass Pools, one of the UK’s leading luxury swimming pool specialists!

At Waterstream , we don’t just build pools — we create the ultimate lifestyle experience. As our business continues to grow, we’re looking for a friendly, organised, and proactive Customer Service Executive to join our busy Service Department.

If you love keeping things running smoothly, enjoy helping customers, and thrive in a role where no two days are the same — this could be your perfect next move!

Why You’ll Love Working with Us:

  • Be part of a respected, growing company known for quality, innovation, and excellence.
  • Join a friendly, supportive, and professional team that genuinely cares.
  • Enjoy career growth and development opportunities as we continue to expand.
  • Earn a competitive salary and benefits package.

Key Responsibilities of the Customer Service Executive:

  • Be the first point of contact for customer enquiries via phone and email — you’ll make every interaction count.
  • Provide professional advice and support on maintenance, repairs, and all things pool care.
  • Prepare and send accurate quotes and invoices — you’ll keep things flowing seamlessly.
  • Schedule engineers’ workloads to ensure smooth, efficient service delivery.
  • Act as the communication hub between customers, engineers, and internal teams.
  • Keep accurate records and lend a hand with general admin in the Service Department.

What We’re Looking For:

  • A customer service star with excellent communication and people skills.
  • Highly organised, detail-oriented, and ready to multitask.
  • Confident with Microsoft Office and scheduling systems.
  • A proactive problem-solver who can think on their feet.
  • Experience in customer service, scheduling, or admin — especially in a technical, engineering, or maintenance environment — would be a real plus.

What’s Next?

If you’re enthusiastic, organised, and love delivering first-class customer service, we want to hear from you! Apply today for immediate consideration.

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Assistant Retail Manager

Surrey, South East £30000 Annually Arco Recruitment Ltd

Posted 3 days ago

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Job Description

permanent

Our client are a leading supplier of lightside materials selling to a mixture of trade and retail customers.

An exciting opportunity has arisen for an Assistant Branch Manager to join this busy and successful store in Leatherhead.

The role is a 40 hour working week working 5 days between Monday-Saturday. The salary offered is 30,000.

Providing excellent customer service to ensure repeat business is garnered from trade customers and giving fantastic levels of service and help to retail customers to give a strong impression of the company is essential.

No experience with the products is necessary as full training on the products and systems will be provided, however it is essential that the successful candidate have management experience either as a Store Supervisor, or Assistant Manager from a retail store background.

If you are interested in finding out more about this exciting opportunity, please apply now!

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Parts & Retail Manager

West Sussex, South East Market 36

Posted 3 days ago

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Job Description

permanent

Market 36 Recruitment are currently recruiting for a Parts & Retail Manager on behalf of our client based in Albourne. on a permanent, full-time basis.

The successful candidate will be responsible for the overall efficient running of the Parts Department. This will include the showroom and goods inward area, its staff and the overall departmental profitability as well as maintaining effective and accurate communication between customers and the Parts team.

Roles & Responsibilities

  • Oversee ordering, receiving, stocking, and distribution of parts and accessories.
  • Maintain accurate inventory levels to meet seasonal demands.
  • Implement stock rotation and control measures to minimize shrinkage or obsolescence.
  • Manage and grow retail parts sales to farmers, contractors, and service departments.
  • Provide expert product knowledge and advice to customers.
  • Handle customer complaints or warranty claims efficiently and professionally.

Experience, education & qualifications

  • Experience and good knowledge of Agricultural, Construction and Groundcare products
  • and parts is advantageous
  • Previous management or supervisory experience is desirable
  • Excellent communication skills both verbally and written
  • Able to work alone and on your own initiative
  • Have an excellent level of IT skills
  • Strong attention to detail

Hours: 42.5 hours per week, Monday to Friday, 8am to 5:30pm (1-hour unpaid lunch)
Salary: Competitive, dependent upon experience, plus bonus
Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.

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Parts & Retail Manager

Burgess Hill, South East Platinum Recruitment Consultancy

Posted 3 days ago

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Job Description

permanent

Parts & Retail Manager Opportunity in West Sussex - Competitive Salary & Benefits!

Are you a keen and driven Parts & Retail Manager looking to embrace a pivotal leadership role in West Sussex ? This is a key role in a professional team that thrives on working together to provide the best support.

What's in it for you?

  • A competitive salary, plus a profit-related bonus.
  • 32 days annual leave including bank holidays.
  • Life Assurance Cover (2 x salary) and a Workplace Pension.
  • Access to an Employee Referral Bonus Scheme.
  • Staff Discounts

What you'll be doing:

Our client is looking for a Parts & Retail Manager to lead their existing parts team and ensure the overall efficient running of the department. You'll be providing support internally to the sales and service departments too, leading the team by example and driving high standards.

  • Managing the Showroom and goods inward area, including its staff and overall departmental profitability.
  • Maintaining effective and accurate communication between customers and the Parts team.
  • Acting as a crucial link, providing support to major key accounts, customers, and trade partners.

What you'll bring:

  • Previous management or supervisory experience is desirable within a parts department.
  • Experience and good knowledge of Agricultural , Construction , and Groundcare machinery and parts is advantageous.
  • Excellent communication skills, both verbal and written.
  • Be proactive and methodical in your approach to problem solving.
  • The ability to work towards targets and objectives set and on your own initiative.

If you're ready to step up as a proactive Parts & Retail Manager and take ownership of a key department in West Sussex , apply now!

Consultant : Dan Linehan

Job Number : (phone number removed) / INDPLANT

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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Area Retail Manager

BN1 1AB East Sussex, South East £45000 Annually WhatJobs Direct

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Job Description

full-time
Our client is looking for a motivated and results-driven Area Retail Manager to oversee operations for multiple retail locations in and around Brighton, East Sussex, UK . This role is pivotal in driving sales performance, ensuring exceptional customer service standards, and maintaining operational efficiency across your assigned stores. You will be responsible for leading, coaching, and developing store managers and their teams, fostering a positive and high-performing work environment. Key duties include setting sales targets, analysing performance data, and implementing strategies to achieve and exceed these targets. You will ensure compliance with all company policies and procedures, including health and safety regulations and visual merchandising standards. The Area Retail Manager will conduct regular store visits, providing constructive feedback and support to store teams. Inventory management, loss prevention, and budget control are also critical aspects of this position. You will identify opportunities for business growth, explore new market trends, and report on competitor activities. A strong understanding of retail KPIs, P&L management, and effective stock control is essential. The ideal candidate will have a minimum of 5 years of retail management experience, with at least 2 years in an area management or multi-site supervisory role. Exceptional leadership, communication, and problem-solving skills are a must. A passion for customer service and a proven ability to motivate teams to achieve their best are highly valued. This role requires flexibility to travel frequently within the Brighton area and occasional travel to other company locations. The successful candidate will be instrumental in shaping the success of our client's retail presence in this key region.
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Area Retail Manager - Luxury Fashion

BN1 1AA East Sussex, South East £45000 annum + bon WhatJobs Direct

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Job Description

full-time
Our client, a prestigious name in the luxury fashion sector, is looking for a dynamic and results-driven Area Retail Manager to oversee their operations across several key locations in the South East, including stores in Brighton . This role requires a leader with a passion for high-end retail, a keen eye for visual merchandising, and a proven ability to drive sales performance and exceptional customer experiences. You will be responsible for managing store teams, implementing brand strategies, and ensuring consistent operational excellence across your designated area. This is an on-site role demanding regular travel between stores.

Key Responsibilities:
  • Manage and motivate store teams to achieve and exceed sales targets and KPIs.
  • Implement and uphold brand standards in visual merchandising, customer service, and store operations.
  • Recruit, train, and develop store staff to foster a high-performance culture.
  • Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
  • Manage inventory levels, stock control, and loss prevention strategies.
  • Analyse sales data and market trends to develop and execute effective sales strategies.
  • Ensure a consistently outstanding customer experience is delivered across all stores.
  • Manage operational budgets, including staffing, expenses, and P&L responsibility for the area.
  • Act as the primary point of contact between head office and store teams.
  • Promote a positive and collaborative working environment.
Qualifications:
  • Proven experience as an Area Retail Manager, Regional Manager, or similar multi-site retail leadership role, preferably within luxury goods or fashion.
  • Demonstrable track record of successfully driving sales and achieving financial targets.
  • Strong understanding of luxury retail environments and customer expectations.
  • Excellent leadership, people management, and coaching skills.
  • Proficiency in retail management software and MS Office Suite.
  • Strong visual merchandising and store layout understanding.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to travel regularly within the designated area.
  • A passion for fashion and brand awareness.
  • Full UK driving licence.
This is a fantastic opportunity to join a respected luxury brand and play a key role in its continued success. You will have the autonomy to lead and inspire teams, contributing directly to the brand's presence and performance in key retail locations.
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Retail Shift Manager

RH19 1HA East Grinstead, South East Lidl GB

Posted today

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Job Description

Summary

£14.95 - £5.45 per hour  | 40 hour contract | New Store | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per h r for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

  • Motivate and support your team, learning from our Leadership and Company Principles
  • Swiftly solve problems and delegate tasks 
  • Create an environment where your colleagues can succeed alongside you
  • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
  • Give our customers the very best experience every time they visit your store

What you'll need

  • Experience leading a team to achieve targets in a bustling, fast-paced environment
  • The ability to effectively delegate tasks and motivate your team
  • Patience and a friendly manner with the ability to keep calm in any situation
  • Passion to thrive as a key part of the Store Team
  • A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Enhanced family leave
  • Pension scheme
  • Long service awards 
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Retail Shift Manager

TN6 1AS Crowborough, South East Lidl GB

Posted today

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Job Description

Summary

£14.95 - £5.45 per hour  | 30 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per h r for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

  • Motivate and support your team, learning from our Leadership and Company Principles
  • Swiftly solve problems and delegate tasks 
  • Create an environment where your colleagues can succeed alongside you
  • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
  • Give our customers the very best experience every time they visit your store

What you'll need

  • Experience leading a team to achieve targets in a bustling, fast-paced environment
  • The ability to effectively delegate tasks and motivate your team
  • Patience and a friendly manner with the ability to keep calm in any situation
  • Passion to thrive as a key part of the Store Team
  • A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Enhanced family leave
  • Pension scheme
  • Long service awards 
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Retail Shift Manager

TN8 6EJ Edenbridge, South East Lidl GB

Posted today

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Job Description

Summary

£14.95 - £5.45 per hour  | 30 to 35 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per h r for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

  • Motivate and support your team, learning from our Leadership and Company Principles
  • Swiftly solve problems and delegate tasks 
  • Create an environment where your colleagues can succeed alongside you
  • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
  • Give our customers the very best experience every time they visit your store

What you'll need

  • Experience leading a team to achieve targets in a bustling, fast-paced environment
  • The ability to effectively delegate tasks and motivate your team
  • Patience and a friendly manner with the ability to keep calm in any situation
  • Passion to thrive as a key part of the Store Team
  • A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Enhanced family leave
  • Pension scheme
  • Long service awards 
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Retail Shop Manager

Worthing, South East Chestnut Tree House

Posted today

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Job Description

Location

Worthing

Vacancy Type

Full Time/Permanent

Pay Range

£25,623 Pro rata for part-time roles

Contracted Hours

37.5 hours per week

Application Deadline

Thursday, October 2, 2025

Job Profile

Job Profile document

Job Summary

About the role

Our Shops and Distribution Centres provide one of our most important revenue streams and offer quality items and a friendly service.

At a time of continued expansion, we currently have the following vacancy:

  • Would you like to work for a much-loved local charity?
  • Do you have a passion for fashion and quality homewares?
  • Would you like to join a highly successful retail team?

As a Retail Shop Manager, it will be helpful if you have retail and customer service skills, although full training will be given.

Responsibilities include Using people skills to help deliver income to the hospice. Helping to give excellent customer service, assisting in managing a team of staff and volunteers, stock control, Gift Aid capture, daily cash handling and banking, ensuring the staff, volunteers, the shop and the site are safe and secure. You will be energetic and love variety and keeping our shop attractive. You will have responsibility for all aspects of the business after full induction training.

Location: The post is based at our St Barnabas shop in Durrington, but involves regular travel to the hospices, the Retail Distribution Centre and to other shops in Sussex. The role may involve managing and supporting in other shops as requested.

Essential criteria

  • A good standard of general education to GCSE level or equivalent and/or qualified by experience
  • Proven leadership experience
  • Previous retail experience in either in the charity, fashion or hospitality sectors
  • Retail management experience with budget accountability
  • Good interpersonal skills with ability to motivate and influence individuals and teams
  • Able to interact and collaborate effectively to support colleagues and other departments
  • Good written and verbal communications skills with the ability to give written and verbal instructions effectively
  • Able to communicate confidently with a wide range of people and with sensitivity
  • Able to assess situations and defuse conflict situations positively
  • A team player with the ability to work on own initiative
  • Able to respond positively to changing demands
  • Able to deliver on deadlines, maintaining accuracy and attention to detail
  • A valid UK driving licence and the ability to travel frequently throughout the working day across the catchment area for the hospice

This list is not exhaustive. Please see the job description for full details of the essential criteria for this role.

About us

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.

Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Benefits

  • Company pension scheme or NHS pension scheme for eligible employees
  • Up to 35 days' annual leave inclusive of bank holidays
  • On-site education support and study leave opportunities
  • Option to access Health Shield and cover your everyday cost of healthcare for less
  • Free parking, subsidised meals and various social activities
  • Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
  • Employee Assistance Programme
  • Death in Service

Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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