943 Retail Manager jobs in London
Retail Manager
Posted 1 day ago
Job Viewed
Job Description
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £39,000 - £41,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
#lifeatkfc
Retail Manager
Posted 1 day ago
Job Viewed
Job Description
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £39,000 - £41,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
#lifeatkfc
Assistant Retail Manager
Posted 10 days ago
Job Viewed
Job Description
Assistant Retail Manager
The Boat House, Hyde Park, London (with frequent working in all retail locations)
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.
The Benefits
- Salary of up to £37,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.
You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.
So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!
The Role
As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.
In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.
You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.
Additionally, you will:
- Oversee daily shop operations, including opening/closing, tills, and security
- Manage stock control, deliveries, and e-commerce fulfilment
- Support the recruitment, training, and career development of retail staff
- Co-ordinate rotas and ensure effective deployment of staff across trading channels
- Ensure compliance with health and safety, HR, and company procedures
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as our Assistant Retail Manager, you will need:
- Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
- Experience in a customer-focused role
- The ability to train, develop, lead, and inspire a team
- A high level of visual merchandising skills
Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.
Senior Retail Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee all aspects of store operations, ensuring maximum profitability and efficiency.
- Develop and implement strategic sales plans to achieve store targets and objectives.
- Recruit, train, mentor, and motivate a high-performing retail team.
- Manage staff scheduling, performance reviews, and development plans.
- Ensure exceptional customer service standards are consistently met and exceeded.
- Maintain store visual merchandising standards and ensure product availability.
- Manage inventory, stock control, and loss prevention strategies.
- Control operational costs, including payroll, expenses, and stock shrinkage.
- Analyse sales data and market trends to identify opportunities for growth.
- Foster a positive and engaging store environment for both staff and customers.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Liaise with head office departments on merchandising, marketing, and operational matters.
- Drive customer loyalty programmes and initiatives.
- Proven track record in retail management, with experience managing large teams and high-volume stores.
- Strong commercial awareness and a deep understanding of retail KPIs.
- Excellent leadership, communication, and interpersonal skills.
- Ability to develop and motivate a diverse team.
- Proficiency in retail management software and POS systems.
- Strong visual merchandising and stock management skills.
- Experience in budget management and financial reporting.
- A customer-centric approach with a passion for service excellence.
- Ability to work flexible hours, including evenings and weekends, as required by the business needs.
- A degree in Business, Marketing, or a related field is advantageous.
- Demonstrated ability to drive sales and profitability in a competitive market.
Retail Manager - Selfridges, London
Posted 27 days ago
Job Viewed
Job Description
**Job Title:** Boutique Leader (Retail Manager)
**Location:** Selfridges, Oxford Street, London
**Position Type:** Full-time
**Reports to:** Regional Business Manager
**Salary:** Competitive salary plus potential bonus, pension, private medical insurance and other excellent benefits including Nespresso Coffee Machine and monthly capsule allowance.
This is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let it stop you from applying.
**About the role**
We are looking for an inspiring, passionate and visionary **_Retail Manager_** to join the Nespresso Selfridges team based at Oxford Street. You will be responsible for the entire daily operations of the Boutique, embedding a culture of exceptional customer experience, empowering your team to communicate our Nespresso brand purpose and work to exceed the expectations of our customers at every interaction. You will lead the Boutique to successfully achieve its commercial objectives, identifying opportunities to optimise the Boutique's success, ensuring the commercial deliverables and KPI's are achieved.
**Key responsibilities of a Nespresso Boutique Leader.**
+ Translate the Boutique's commercial objectives into tangible KPI's, providing clear goals for the team to achieve.
+ Develop and execute the strategic plan aligned to the wider business goals with internal and external stakeholders.
+ Align employee work schedules with sales plans to ensure appropriate floor coverage.
+ Role model and develop a culture of outstanding service and best in class customer experience, ensuring every customer interaction is elevated.
+ Advocate the importance of being a passionate Nespresso brand ambassador.
+ Inspire and develop a team to be the best they can be, being supportive, caring and leading by example.
+ Develop great relationships with Selfridges, the concessions within Selfridges and stores on Oxford Street in order to create opportunity.
+ Deliver a local calendar of events to drive awareness of the brand and engage with our existing customer base. Think new product launches and more!
+ Ensure the Boutique is working in a safe and compliant way throughout the day-to-day operations.
Take responsibility, show motivation and in return you can expect great opportunities.
**What will make you successful?**
You will have the autonomy within this varied role to achieve big things! To help you do this you will have proven retail leadership experience, ideally within a luxury environment. You will be accustomed to managing teams at pace with a passion on customer centric experiences. You will also have.
+ Proven leadership experience, supporting people to develop coupled with a solid understand of HR best practice and management of employee relations case.
+ The ability to rapidly build great working relationships with your customer base and be comfortable to support and challenge where needed.
+ Experience of making strategic decisions and action planning to drive the right results.
+ Exceptional communication and interpersonal skills.
**Why join us?**
At Nespresso, every cup begins with you. Whether it's helping a customer discover their new favourite blend or leading a team to exceed expectations, you'll be part of something special. Your team will represent the full spectrum of the Nespresso experience - offering expert knowledge and luxury service with confidence and warmth. As part of your role as Retail Manager we will offer you:
+ A real focus on personal development and growth. You'll have the opportunity to be assigned a mentor and be involved in project work that broadens your knowledge and gives you visibility across the business.
+ Up to a 10% potential annual bonus.
+ Private medical insurance.
+ 25 days holiday + statutory bank holidays.
+ Competitive pension scheme.
+ A complimentary Nespresso Coffee Machine & monthly supply of coffee capsules of your choice.
**Our Story**
Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we'd like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving.
At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainability and balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability
**We'll be considering candidates as they apply and will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.**
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Nestlé's Commitment to a Diverse and Inclusive Workplace ( are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Retail Manager - Ross on Wye
Posted 3 days ago
Job Viewed
Job Description
Ross Labels Ltd, Labels Outlet Shopping, Overross, Ross on Wye, Herefordshire, HR9 7QJ.nThis is a superb opportunity to join our well-established yet ever-growing company, in a managerial position.nA dynamic individual is sought and will be responsible for managing the store unit and team, organising staff rotas, sales and customer service, merchandising stock, plus use of till and card machine.nSalary / Benefits:nAlong with a competitive basic salary, we offer:n£24,375 basic, plus excellent bonus and commission, £27.5K OTE.nCommission scheme is payable on team sales, not an individual target.n28 days holiday.nWorkplace pension scheme.nStaff discount scheme.nFull training on all our stock.nHours:n37.5 hours per week between store opening times. (More hours may be required from time to time to cover staff shortages or busy periods etc.)nTo be considered for this opportunity you must have Managerial experience within a fashion retail environment.nGreat career prospects await the successful candidate!nIf this sounds like the opportunity for you, please apply ASAP.
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Retail Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee daily operations of multiple retail stores.
- Manage and develop store teams, including recruitment, training, and performance management.
- Ensure adherence to company policies, procedures, and standards.
- Monitor and optimize inventory levels and stock control processes.
- Implement visual merchandising strategies to enhance store presentation.
- Drive sales performance by analyzing KPIs and implementing improvement strategies.
- Manage operational budgets and control expenses.
- Ensure a high level of customer service and satisfaction.
- Maintain a safe and compliant working environment.
- Collaborate with cross-functional departments to support business objectives.
- Proven experience in retail management, with a focus on operations.
- Strong leadership and people management skills.
- Excellent understanding of retail KPIs and operational metrics.
- Experience with inventory management systems and visual merchandising.
- Proficiency in budget management and cost control.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced retail environment.
- Familiarity with retail health and safety regulations.
- Bachelor's degree in Business Administration or a related field is advantageous.
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Senior Retail Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Develop and implement strategic operational plans to maximise store performance and profitability across all designated branches.
- Lead, mentor, and motivate a team of store managers and their staff, fostering a high-performance culture and promoting professional development.
- Oversee inventory management, stock control, and supply chain logistics to ensure optimal stock levels and minimise waste.
- Implement and enforce company policies and procedures, ensuring compliance with health and safety regulations and customer service standards.
- Analyse sales data, market trends, and competitor activities to identify opportunities for growth and improvement.
- Manage operational budgets, control expenditure, and identify cost-saving measures without compromising quality or service.
- Collaborate with marketing and merchandising teams to execute in-store promotions and visual merchandising strategies.
- Conduct regular store audits and performance reviews to identify areas for improvement and implement corrective actions.
- Act as a key liaison between store operations and head office, providing regular reports and feedback.
- Ensure the delivery of an exceptional customer experience at all touchpoints.
- Proven experience in a senior retail management role, with a strong understanding of multi-site operations.
- Demonstrable success in driving sales, improving operational efficiency, and managing P&L responsibilities.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Proficiency in retail management software and MS Office Suite.
- A proactive and results-oriented mindset, with the ability to thrive in a fast-paced environment.
- Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
- Flexibility to travel to various store locations as required.
Lead Retail Operations Manager
Posted 1 day ago
Job Viewed
Job Description
The ideal candidate will have a proven track record in retail management, with a deep understanding of store operations, inventory management, visual merchandising, and loss prevention. You will be adept at analysing sales data, identifying trends, and implementing effective strategies to drive revenue growth and profitability. Strong leadership and communication skills are essential to motivate and inspire your team, ensuring seamless daily operations. Experience with various retail POS systems and inventory management software is required. You will work closely with marketing and merchandising teams to align store activities with broader company initiatives. This role demands a proactive approach to problem-solving and a commitment to continuous improvement. The ability to foster strong relationships with suppliers and stakeholders is also vital. As a Lead Retail Operations Manager, you will be the lynchpin of the store’s success, ensuring smooth day-to-day running and long-term strategic development. You will be a key player in maintaining brand standards and driving customer loyalty in a competitive market.
Senior Retail Operations Manager
Posted 1 day ago
Job Viewed
Job Description
This hybrid position requires a balance of in-store visits to monitor performance, provide leadership, and engage with store teams, alongside office-based strategic planning, analysis, and reporting. You will work closely with store managers, visual merchandising teams, and corporate functions to implement best practices, optimize store layouts, manage inventory, and ensure compliance with brand standards and health & safety regulations. We are looking for a dynamic leader with a passion for retail, strong analytical skills, and a proven ability to inspire and develop retail teams.
Key Responsibilities:
- Develop and implement strategic operational plans to drive sales, profitability, and market share across assigned retail stores.
- Oversee the day-to-day operations of multiple store locations, ensuring adherence to brand standards and operational procedures.
- Provide leadership, coaching, and development to store managers, fostering a high-performance culture.
- Monitor store performance metrics (sales, KPIs, profitability, shrinkage) and implement action plans to achieve targets.
- Ensure exceptional customer service standards are consistently met across all stores.
- Manage inventory levels, stock control, and visual merchandising standards to maximize sales potential.
- Oversee the implementation of new store initiatives, promotions, and product launches.
- Ensure compliance with all health, safety, and security regulations within the retail environment.
- Manage operational budgets, including staffing, expenses, and capital expenditures.
- Analyze market trends and competitor activities to identify opportunities and threats.
- Collaborate with cross-functional teams, including Marketing, Merchandising, and HR, to ensure alignment and support store objectives.
- Conduct regular store visits and performance reviews.
- Bachelor's degree in Business, Retail Management, or a related field.
- Minimum of 7 years of experience in retail management, with at least 3 years in a multi-store management or senior operational role.
- Proven track record of driving sales growth and operational efficiency in a retail environment.
- Strong understanding of retail KPIs, inventory management, and visual merchandising principles.
- Excellent leadership, team management, and coaching skills.
- Strong analytical and problem-solving abilities with a data-driven approach.
- Exceptional communication, presentation, and interpersonal skills.
- Proficiency in retail management software and MS Office Suite.
- Experience within the fashion or luxury goods sector is highly desirable.
- Flexibility to travel regularly within the region and occasional travel internationally.