47,030 Retail Managers jobs in the United Kingdom

Retail Operations Manager

Surrey, South East £52000 - £55000 Annually Select Recruitment Specialists Ltd

Posted 4 days ago

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Job Description

permanent
My client stands at the forefront of their industry, and after doubling their revenue over the past six years, they're building out their leadership team to drive the next phase of expansion.

This is your opportunity to step into a key leadership position where operational excellence, commercial expertise, and horticultural passion come together to drive a premium business forward.

As a Retail Operations Manager, you'll be overseeing all aspects of daily operations across plant areas, retail departments, and customer facilities, ensuring the highest standards are maintained throughout. You'll have the chance to lead and inspire a diverse team of horticultural specialists and retail staff, drive sales growth and profitability through strategic merchandising and inventory management and build strong supplier relationships to secure quality products. This role offers genuine autonomy and the opportunity to shape the customer experience, working with a business that values premium positioning, innovation, and operational excellence across 52 locations.

The Retail Operations Manager position would suit someone with proven senior operational or management experience who combines strong commercial acumen with comprehensive horticultural knowledge and genuine passion for plants. If you have excellent leadership skills, outstanding customer service orientation, and the ability to analyse performance data whilst developing high-performing teams, this role is ideal for you.

What's on offer:
  • Competitive salary 52,000 - 55,000, depending on experience
  • Performance-related bonus scheme
  • Staff discount on all products
  • Ongoing professional development opportunities
  • Pension contribution
My client has achieved remarkable growth under strong leadership, expanding from a successful business to the top name in their sector with locations across the UK and Channel Islands. They pride themselves on outstanding staff retention and empowering their people to reach their full potential and enjoy rewarding careers in a beautiful working environment.

If you're ready to be part of a dynamic, thriving business that values operational excellence and horticultural expertise, Select Recruitment would love to hear from you.
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Retail Operations Manager

S1 2BP Sheffield, Yorkshire and the Humber £45000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the operational efficiency of their retail outlets in and around Sheffield, South Yorkshire, UK . This is a hands-on role, crucial for ensuring seamless store functioning, exceptional customer experiences, and achievement of sales targets. You will be instrumental in driving operational excellence across all retail locations.

Responsibilities:
  • Manage day-to-day operations across multiple retail stores, ensuring high standards of service, presentation, and efficiency.
  • Develop and implement operational strategies to improve store performance, increase profitability, and enhance customer satisfaction.
  • Oversee inventory management, stock control, and merchandising to maximize sales and minimize loss.
  • Recruit, train, and manage store staff, fostering a positive and high-performing team environment.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Analyze sales data and operational metrics to identify trends, opportunities, and areas for improvement.
  • Manage budgets, control costs, and optimize resource allocation across retail locations.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.
  • Conduct regular store visits and performance reviews, providing feedback and support to store managers.
  • Drive a culture of continuous improvement and innovation within the retail operations team.
Qualifications:
  • Proven experience (5+ years) in retail management, with a strong track record of operational success.
  • Demonstrated experience managing multiple retail locations and teams.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong understanding of retail operations, inventory management, and visual merchandising.
  • Ability to analyze financial data and operational metrics to make informed decisions.
  • Proficiency in retail management software and POS systems.
  • A proactive, results-driven approach with a passion for customer service.
  • Experience in staff development and performance management.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • Flexibility to work varied hours, including evenings and weekends, as required by retail operations.
This is a key role for an ambitious individual ready to take ownership and drive success within a reputable retail brand.
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Retail Operations Manager

WV1 1DH Wolverhampton, West Midlands £35000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a highly motivated and experienced Retail Operations Manager to oversee the day-to-day running of their high-volume store. This role is crucial in ensuring a seamless customer experience, optimizing store performance, and leading a dedicated retail team. The ideal candidate will possess a strong understanding of retail best practices, excellent leadership skills, and a passion for customer service. You will be responsible for managing inventory, ensuring visual merchandising standards are met, and implementing operational efficiencies to drive sales and profitability.

Responsibilities:
  • Manage all aspects of store operations, including staffing, inventory management, visual merchandising, and customer service.
  • Lead, train, and motivate a team of retail associates to achieve sales targets and provide exceptional customer experiences.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Monitor sales performance, analyze key retail metrics, and implement strategies to drive revenue growth.
  • Oversee inventory control, including stocktakes, ordering, and loss prevention.
  • Maintain high standards of store presentation and visual merchandising.
  • Handle customer inquiries, complaints, and escalations in a professional and timely manner.
  • Implement operational efficiencies to optimize workflow and reduce costs.
  • Recruit, onboard, and develop talented retail staff.
  • Collaborate with district and head office teams on strategic initiatives and operational improvements.
Qualifications:
  • Proven experience (5+ years) in retail management, with a strong track record of success.
  • Demonstrated leadership skills and the ability to motivate and develop a team.
  • Excellent understanding of retail operations, merchandising, and inventory management.
  • Strong customer service orientation and a passion for delivering exceptional experiences.
  • Proficiency in using Point of Sale (POS) systems and other retail management software.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays as required by retail operations.
  • A results-driven mindset with a focus on achieving sales and profitability targets.
This is a challenging and rewarding opportunity to manage a key retail location. The role is based in Wolverhampton, West Midlands, UK and requires a hands-on approach.
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Retail Operations Manager

NG1 6DQ Nottingham, East Midlands £45000 Annually WhatJobs

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full-time
A prominent national retailer is seeking a dynamic and experienced Retail Operations Manager to oversee and optimize the performance of their stores in and around Nottingham, Nottinghamshire, UK . This role requires a hands-on approach and a strong presence within the retail environment, necessitating on-site attendance.

You will be responsible for driving sales performance, managing store teams, ensuring exceptional customer service standards, and maintaining operational efficiency across multiple retail locations. Key duties include recruiting, training, and developing store staff; implementing visual merchandising strategies; managing inventory and stock control; and ensuring compliance with all health, safety, and company policies. You will analyze sales data and operational metrics to identify areas for improvement and implement effective action plans.

The ideal candidate will possess a proven track record in retail management, with experience in multi-site operations. You should have strong leadership and team-building skills, with the ability to motivate and inspire staff to achieve targets. Excellent communication, customer service, and problem-solving abilities are essential. A thorough understanding of retail KPIs, P&L management, and inventory control processes is required. The ability to adapt to a fast-paced retail environment and drive operational excellence is key.

Key Qualifications:
  • Proven experience in retail management, preferably in a multi-site capacity.
  • Demonstrated ability to drive sales and manage profitability.
  • Strong leadership, coaching, and team management skills.
  • Excellent understanding of retail operations, including inventory management and customer service.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Flexibility to work varied hours, including evenings, weekends, and holidays, as required by the retail business.

This is an exciting opportunity to lead and develop retail operations within a well-established brand, playing a crucial role in its ongoing success in the Nottingham area. Your leadership will directly impact store performance and customer satisfaction.
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Retail Operations Manager

WV1 1ST Wolverhampton, West Midlands £45000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a well-established and growing retail brand, is seeking an experienced and results-driven Retail Operations Manager to oversee their store operations in and around **Wolverhampton, West Midlands, UK**. This is a key leadership role responsible for ensuring the smooth and efficient functioning of multiple retail locations, driving sales, and enhancing the customer experience. The position operates on a hybrid model, requiring a balance of in-store presence and remote strategic planning.

The Retail Operations Manager will be accountable for operational excellence across all assigned stores. This includes managing inventory, optimising store layouts, ensuring compliance with health and safety regulations, and implementing company policies and procedures. You will lead and motivate store teams, fostering a culture of high performance and exceptional customer service. Your insights will be crucial in identifying areas for improvement and driving operational efficiencies.

Key responsibilities include:
  • Overseeing the day-to-day operations of multiple retail stores, ensuring high standards of presentation and efficiency.
  • Developing and implementing operational plans to achieve sales targets and profitability goals.
  • Managing stock levels, inventory control, and loss prevention strategies.
  • Ensuring all stores adhere to company brand standards, operational procedures, and health & safety regulations.
  • Leading, coaching, and developing store managers and their teams to maximise performance.
  • Monitoring store performance metrics and implementing action plans to address underperformance.
  • Collaborating with merchandising and marketing teams to ensure effective product placement and promotional execution.
  • Managing store budgets and operational expenses effectively.
  • Conducting regular store visits and providing feedback and support to store teams.

The ideal candidate will have a minimum of 5 years of experience in retail management, with a proven track record of success in multi-site operations. Strong leadership, communication, and problem-solving skills are essential. A deep understanding of retail operations, inventory management, and visual merchandising is required. Experience in driving sales growth and implementing operational improvements is crucial. The ability to work effectively in a hybrid capacity, including travel to stores in the **Wolverhampton, West Midlands, UK** area, is necessary.
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Retail Operations Manager

AB10 1AP Aberdeen, Scotland £45000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a dynamic and results-driven Retail Operations Manager to oversee their flagship store operations in **Aberdeen, Scotland, UK**. This is a hands-on, on-site position focused on driving sales, enhancing customer experience, and optimising store performance.

As the Retail Operations Manager, you will be responsible for:
  • Managing the day-to-day operations of the retail store, ensuring a seamless and positive customer journey.
  • Leading, motivating, and developing a high-performing team of retail staff, including supervisors and sales associates.
  • Setting sales targets and implementing strategies to achieve and exceed them.
  • Monitoring key performance indicators (KPIs) and implementing action plans to improve performance.
  • Managing inventory levels, stock control, and merchandising to maximise sales and minimise shrinkage.
  • Ensuring adherence to company policies, procedures, and visual merchandising standards.
  • Developing and implementing staff training programs to enhance product knowledge and customer service skills.
  • Managing store budgets, controlling expenses, and optimising profitability.
  • Handling customer complaints and resolving issues effectively and professionally.
  • Ensuring the store environment is safe, clean, and welcoming for both customers and staff.
  • Liaising with head office on various operational and strategic matters.
  • Recruiting, interviewing, and onboarding new team members.
  • Driving initiatives to enhance customer loyalty and repeat business.
  • Staying up-to-date with market trends and competitor activities.

The ideal candidate will have a proven track record in retail management, with at least 5 years of experience in a similar role, preferably within a fashion or high-end retail environment. You should possess strong leadership and people management skills, with the ability to inspire and motivate a team. Excellent communication, interpersonal, and customer service skills are essential. A strong understanding of retail KPIs, sales strategies, and inventory management is required. You should be proficient in using retail management software and POS systems. The ability to analyse sales data and translate insights into actionable strategies is crucial. This role requires a proactive and solutions-oriented individual with a passion for retail and customer satisfaction. A degree in Business Management, Marketing, or a related field is advantageous but not essential if combined with substantial relevant experience.
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Retail Operations Manager

NR1 1HN Norwich, Eastern £38000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a well-established and expanding retail brand, is looking for a highly motivated and experienced Retail Operations Manager to oversee their store operations in **Norwich, Norfolk, UK**. This permanent, office-based position is crucial for ensuring excellent customer service, efficient store management, and driving sales performance.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple retail locations, ensuring adherence to company standards and procedures.
  • Manage store teams, including recruitment, training, performance management, and staff development.
  • Drive sales performance by implementing effective sales strategies and merchandising plans.
  • Ensure exceptional customer service standards are maintained across all stores, fostering a positive shopping experience.
  • Manage inventory levels, stock control, and loss prevention strategies to minimise shrinkage.
  • Oversee store budgets, controlling operational costs and maximising profitability.
  • Ensure compliance with all health and safety regulations and company policies.
  • Develop and implement local marketing initiatives to drive footfall and customer engagement.
  • Analyse sales data and customer feedback to identify areas for improvement and implement corrective actions.
  • Maintain store standards, including visual merchandising, cleanliness, and operational efficiency.
  • Liaise with head office departments to ensure seamless communication and execution of company-wide initiatives.
Qualifications and Experience:
  • Proven experience in retail management, with a strong track record of success in driving sales and managing teams.
  • Experience overseeing multiple store locations is highly desirable.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong understanding of retail operations, merchandising, and customer service principles.
  • Proficiency in retail management software and MS Office.
  • Ability to analyse sales data and make informed business decisions.
  • A passion for retail and a commitment to delivering outstanding customer experiences.
  • Experience in staff training and development.
  • Flexibility to work varied hours, including weekends and holidays as required by retail operations.
This is a fantastic opportunity for a dedicated retail professional to take on a key leadership role within a growing organisation. You will play a vital part in shaping the success of our retail presence in the region.
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Retail Operations Manager

NR1 1LZ Norwich, Eastern £45000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a renowned retailer with a strong presence in the market, is seeking an experienced and dynamic Retail Operations Manager to oversee their store operations in Norwich, Norfolk, UK . This role is pivotal in ensuring the smooth, efficient, and profitable running of the retail environment, driving exceptional customer experiences and achieving sales targets. You will be responsible for managing all aspects of store operations, including staff management, inventory control, visual merchandising, health and safety, and customer service standards. This involves leading, motivating, and developing a team of store staff, including assistant managers and sales associates, fostering a positive and productive work culture. Your duties will include overseeing stock management, minimising shrinkage, and ensuring optimal stock levels to meet customer demand. You will also be responsible for implementing and maintaining high visual merchandising standards to enhance product appeal and drive sales. Ensuring compliance with all company policies, health and safety regulations, and legal requirements is paramount. The successful candidate will have a proven track record in retail management, with strong leadership, organisational, and financial acumen. You will be responsible for managing store budgets, controlling expenses, and driving sales performance through effective strategies and team leadership. Excellent communication and interpersonal skills are essential for interacting with staff, customers, and senior management. A passion for customer service and a deep understanding of retail dynamics are crucial. This is an excellent opportunity to take on a challenging and rewarding role within a reputable retail organisation, contributing significantly to its ongoing success and growth in the local market.

Key Responsibilities:
  • Oversee all day-to-day operations of the retail store.
  • Manage, train, and motivate store staff to achieve sales and service targets.
  • Implement and maintain high standards of visual merchandising and store presentation.
  • Manage inventory levels, stock control, and minimise stock shrinkage.
  • Ensure compliance with all company policies, health and safety regulations, and legal requirements.
  • Drive sales performance through effective operational strategies and team engagement.
  • Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
  • Manage store budgets, control expenses, and optimise profitability.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Contribute to the development and implementation of new retail initiatives.
Qualifications:
  • Proven experience in retail management, ideally as a Store Manager or Retail Operations Manager.
  • Demonstrated leadership skills with experience managing and developing teams.
  • Strong understanding of retail operations, inventory management, and visual merchandising.
  • Excellent customer service skills and a passion for creating positive customer experiences.
  • Financial acumen with experience in managing budgets and controlling costs.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Ability to work effectively in a fast-paced retail environment.
  • Knowledge of health and safety regulations in a retail setting.
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Retail Operations Manager

PL1 1AA Plymouth, South West £40000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is a leading retailer seeking a dynamic and experienced Retail Operations Manager to oversee the smooth and efficient functioning of their stores. This role is crucial for ensuring exceptional customer experiences, achieving sales targets, and maintaining high operational standards. You will be responsible for managing store teams, optimizing inventory, implementing visual merchandising standards, and driving sales performance. The ideal candidate will have a strong understanding of retail operations, excellent leadership skills, and a passion for customer service. You will work closely with store staff to foster a positive and productive work environment.

Key Responsibilities:
  • Oversee the daily operations of multiple retail stores, ensuring efficiency and profitability.
  • Manage and develop store teams, including recruitment, training, performance management, and motivation.
  • Drive sales performance by implementing effective sales strategies and monitoring key performance indicators (KPIs).
  • Ensure adherence to company policies, procedures, and visual merchandising standards.
  • Manage inventory levels, including ordering, receiving, and stock control to minimize shrinkage.
  • Create and manage store budgets, controlling operational expenses effectively.
  • Uphold exceptional customer service standards, resolving customer issues promptly and professionally.
  • Conduct regular store visits to assess performance, identify areas for improvement, and provide coaching.
  • Implement operational changes and new initiatives across stores.
  • Ensure a safe and secure working environment for all staff and customers.

Qualifications:
  • Proven experience as a Retail Store Manager or Operations Manager within a retail environment.
  • Demonstrated success in managing teams and driving sales performance.
  • Strong understanding of retail operations, merchandising, and inventory management.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze sales data and financial reports to make informed decisions.
  • Proficiency in retail management software and POS systems.
  • A customer-centric approach with a passion for delivering outstanding service.
  • Strong problem-solving and decision-making abilities.
  • Ability to work flexible hours, including evenings and weekends, as required.
  • Relevant retail management certifications are a plus.

This role is based in Plymouth, Devon, UK , and requires the successful candidate to be present on-site.
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Retail Operations Manager

ST1 2AE Staffordshire, West Midlands £40000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking an experienced and proactive Retail Operations Manager to oversee their operations across multiple store locations in and around Stoke-on-Trent, Staffordshire, UK . This hybrid role offers a blend of in-store oversight and remote administrative work, providing flexibility while ensuring the smooth and efficient running of the retail environment. You will be responsible for driving sales performance, optimizing store operations, managing staff, and ensuring an outstanding customer experience.

Key Responsibilities:
  • Manage day-to-day retail operations, ensuring high standards of presentation, stock management, and customer service across all designated stores.
  • Develop and implement strategies to drive sales growth, achieve targets, and enhance profitability.
  • Oversee inventory management, including stock control, ordering, and minimizing shrinkage.
  • Recruit, train, schedule, and manage store teams, fostering a positive and productive work environment.
  • Conduct regular store visits to monitor performance, provide coaching, and ensure compliance with company policies and procedures.
  • Implement and maintain visual merchandising standards to maximize product appeal and sales.
  • Manage operational budgets, including payroll, expenses, and overheads, to achieve financial targets.
  • Ensure compliance with health and safety regulations and company security protocols.
  • Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.
  • Collaborate with the marketing team to execute promotional campaigns and local store marketing initiatives.
  • Handle customer escalations and resolve issues to ensure customer satisfaction.

The ideal candidate will have a proven track record in retail management, with at least 4 years of experience in a supervisory or management capacity. A strong understanding of retail operations, sales techniques, and customer service principles is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage and motivate teams. You should possess strong analytical skills with the ability to interpret sales data and financial reports. Experience with retail POS systems and inventory management software is necessary. The ability to travel regularly to store locations within the specified region is a must. This hybrid role requires you to be present in stores and the local office as needed, with flexibility for remote administrative tasks.
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