45,706 Retail Managers jobs in the United Kingdom

Retail Operations Manager

London, London £27625 Annually C2 Recruitment

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permanent, part time

Retail Operations Manager - Charity Retail (No Weekends!)
Location: Romford Head Office
Salary: 34,532 p.a. FTE (27,625 actual for 30 hours over 4 days)
Contract: Permanent, Part-Time (30 hours over 4 or 5 days)
Hours: 9am - 5pm (Monday to Friday only)
Benefits: 28 days' holiday including your birthday off + bank holidays

Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?

We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.

About the Role

This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.

Working closely with the Head of Retail and Director of Income Generation, you will:

  • Manage property maintenance, repairs, and site compliance across retail stores
  • Act as main contact for landlords, agents, and external contractors
  • Lead health & safety compliance across sites in partnership with internal H&S leads
  • Oversee service contracts, waste management, cleaning, and insurance claims
  • Work to budget, using lean management practices to control costs
  • Represent retail operations at internal meetings and cascade updates
  • You will also manage a Retail Operations Assistant and support volunteers when needed.

What We're Looking For

We're looking for someone with:

  • Experience in retail, estates or facilities management across multiple sites
  • Key knowledge of retail operations
  • Strong knowledge of health & safety and contractor management
  • Great organisational and planning skills with a keen eye for detail
  • The ability to build relationships and influence stakeholders at all levels
  • Excellent IT and reporting skills
  • A proactive, hands-on approach and the ability to think on your feet
  • A background in the charity sector or retail operations is desirable

Why Join Us?

  • Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
  • No weekend working
  • Generous holiday allowance including your birthday off
  • A values-driven, inclusive, and supportive environment
  • The chance to play a key role in helping a charity achieve its mission

Ready to Make a Difference?
Apply now and help support a growing charity retail team through high-impact estates and operations work.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering

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Retail Operations Manager

L1 8JQ Liverpool, North West £40000 Annually WhatJobs

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full-time
Our client, a dynamic and customer-focused retail group, is seeking an experienced Retail Operations Manager to oversee their stores in Liverpool, Merseyside, UK . This is an on-site position, offering a hands-on opportunity to drive operational excellence and enhance the in-store customer experience. The ideal candidate will possess strong leadership skills, a passion for retail, and a proven ability to manage multiple sites effectively.

As a Retail Operations Manager, you will be responsible for the day-to-day management of store operations, ensuring high standards of customer service, visual merchandising, and inventory management. You will lead, train, and motivate store teams, foster a positive work environment, and drive sales performance across all designated locations. This role requires a proactive approach to problem-solving, meticulous attention to detail, and a commitment to upholding the company's brand values.

Key responsibilities will include:
  • Overseeing the operational activities of multiple retail stores, ensuring efficiency and profitability.
  • Managing store staff, including recruitment, training, performance management, and scheduling.
  • Implementing and enforcing company policies and procedures related to sales, customer service, and loss prevention.
  • Monitoring inventory levels, managing stock control, and minimizing shrinkage.
  • Ensuring high standards of visual merchandising and store presentation.
  • Driving sales initiatives and achieving store targets.
  • Analyzing sales data and store performance metrics to identify areas for improvement.
  • Providing exceptional customer service and resolving customer issues promptly.
  • Conducting regular store visits and performance reviews.

The successful candidate will have a minimum of 4 years of experience in retail management, with a strong understanding of retail operations, sales strategies, and team leadership. Excellent communication, interpersonal, and organizational skills are essential. This role requires the ability to work flexible hours, including evenings and weekends, as dictated by business needs. A commitment to working on-site in Liverpool, Merseyside, UK is fundamental. Our client offers a competitive salary, opportunities for career advancement, and a vibrant working environment. If you are a results-oriented leader with a passion for retail and a dedication to exceeding customer expectations, we encourage you to apply.
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Retail Operations Manager

BN1 1AD East Sussex, South East £45000 Annually WhatJobs

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full-time
Our client is looking for an experienced and proactive Retail Operations Manager to oversee the smooth and efficient running of its retail stores in and around **Brighton, East Sussex, UK**. This role is crucial for driving sales performance, ensuring exceptional customer service, and maintaining high operational standards across all locations. The successful candidate will be responsible for managing store staff, including recruitment, training, and performance management, as well as controlling inventory, managing budgets, and implementing visual merchandising strategies. You will ensure compliance with all health and safety regulations and company policies. A proven track record in retail management, with experience in multi-site operations, is essential. Strong leadership, communication, and problem-solving skills are vital for success in this role.

Key responsibilities include developing and implementing sales strategies to achieve revenue targets, monitoring key performance indicators (KPIs) such as sales per square foot, customer satisfaction, and stock turnover. You will also be responsible for managing store opening and closing procedures, cash handling, and loss prevention initiatives. The ideal candidate will have a passion for customer service, a keen eye for detail, and the ability to motivate and inspire a team to achieve collective goals. Experience with retail management software and point-of-sale (POS) systems is required. A flexible approach to working hours, including weekends and evenings as business needs dictate, is necessary. This is an excellent opportunity to join a reputable retail brand and contribute to its continued growth and success in a vibrant coastal city.
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Retail Operations Manager

L1 0BS Liverpool, North West £40000 Annually WhatJobs

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full-time
Our client is seeking a motivated and experienced Retail Operations Manager to oversee and drive performance across multiple store locations. This is a crucial on-site role based in the Liverpool, Merseyside, UK area. You will be responsible for ensuring the smooth day-to-day operations of the retail outlets, focusing on maximizing sales, profitability, and customer satisfaction. This includes managing staff performance, implementing merchandising standards, and maintaining inventory control.

Key responsibilities include:
  • Overseeing the operational efficiency and performance of retail stores.
  • Developing and implementing strategies to achieve sales targets and key performance indicators (KPIs).
  • Managing staff, including recruitment, training, performance management, and scheduling.
  • Ensuring high standards of visual merchandising and store presentation.
  • Controlling stock levels, managing inventory, and minimizing shrinkage.
  • Implementing and enforcing company policies and procedures.
  • Analyzing sales data and customer feedback to identify areas for improvement.
  • Managing store budgets and controlling operational costs.
  • Ensuring a positive and engaging customer experience.
  • Collaborating with marketing and buying teams to align store activities with broader company strategies.

The ideal candidate will have a Bachelor's degree in Business Administration, Retail Management, or a related field. A minimum of 4 years of experience in retail management, with a proven track record of success in operations and team leadership, is required. Strong understanding of retail KPIs, sales strategies, and customer service principles is essential. Excellent leadership, communication, and organizational skills are paramount. Experience with retail POS systems and inventory management software is a plus. Join our client's dynamic retail environment and drive success in Liverpool, Merseyside, UK .
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Retail Operations Manager

ST1 1AA Staffordshire, West Midlands £50000 Annually WhatJobs

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full-time
We are seeking a dynamic and results-oriented Retail Operations Manager to oversee and optimize our retail store performance across multiple locations. This is a fully remote role, requiring you to manage and support store teams from a distance, ensuring consistent operational excellence and exceptional customer experiences. You will be responsible for implementing operational strategies, managing inventory, ensuring compliance with company policies, and driving sales growth. The ideal candidate will have extensive experience in retail management, strong leadership skills, and a proven ability to motivate and develop store staff. You will analyze sales data, identify trends, and implement initiatives to improve efficiency and profitability.

Key Responsibilities:
  • Develop and implement effective retail operational strategies to drive sales and customer satisfaction.
  • Oversee the day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning.
  • Manage inventory levels, stock control, and merchandising standards.
  • Implement and enforce company policies and procedures, ensuring compliance and operational consistency.
  • Analyze sales data, key performance indicators (KPIs), and market trends to identify opportunities for improvement.
  • Develop and execute strategies to increase store profitability and reduce operational costs.
  • Lead, motivate, and develop store management teams and staff through coaching and training.
  • Ensure a high level of customer service is delivered across all retail locations.
  • Manage operational budgets and P&Ls for assigned stores.
  • Conduct regular store visits (as needed, though role is primarily remote-managed) and performance reviews.
  • Implement visual merchandising standards and promotional activities.
  • Ensure health and safety regulations are adhered to in all store environments.
  • Drive loss prevention initiatives and minimize shrinkage.
  • Collaborate with marketing and merchandising teams to align operational execution with strategic goals.
Qualifications and Experience:
  • Bachelor's degree in Business Administration, Marketing, or a related field; relevant retail certifications are a plus.
  • Minimum of 5 years of experience in retail management, with a proven track record of success.
  • Demonstrated experience in managing multiple retail locations or a large store.
  • Strong understanding of retail operations, inventory management, and visual merchandising.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and make informed business decisions.
  • Proficiency in retail management software and MS Office Suite.
  • Experience in remote team management and performance monitoring.
  • Strong understanding of customer service principles.
  • Adaptability and ability to thrive in a fast-paced, evolving retail environment.
This is a significant opportunity to lead retail operations remotely and drive significant business impact. If you are a strategic retail leader passionate about operational excellence and customer engagement, we encourage you to apply.
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Retail Operations Manager

S1 1AE Sheffield, Yorkshire and the Humber £40000 Annually WhatJobs

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full-time
Our client, a dynamic and rapidly expanding retail brand, is seeking a proactive and customer-focused Retail Operations Manager to oversee their stores in Sheffield, South Yorkshire, UK . This role offers a unique blend of remote oversight and the need for occasional site visits to ensure operational excellence and exceptional customer experiences. You will be responsible for driving sales performance, managing store operations, leading and developing retail teams, and ensuring brand standards are consistently met across all locations. The ideal candidate will possess a strong understanding of retail best practices, excellent leadership qualities, and a proven ability to manage P&L, optimize store layouts, and implement effective visual merchandising strategies. Key responsibilities include setting sales targets, monitoring performance metrics, managing inventory levels, implementing operational procedures, and ensuring compliance with health and safety regulations. You will also be responsible for recruitment, training, and performance management of store staff. Strong communication, problem-solving, and organizational skills are paramount. Experience with retail management software and a passion for delivering outstanding customer service are essential. Join a vibrant company that values employee development and offers exciting career progression opportunities. This hybrid role allows for strategic remote management while keeping you connected to the front-line retail environment.

Responsibilities:
  • Oversee the day-to-day operations of multiple retail stores.
  • Drive sales performance and achieve store revenue targets.
  • Manage store budgets, inventory, and operational costs.
  • Implement and enforce store policies, procedures, and brand standards.
  • Recruit, train, and develop a high-performing retail team.
  • Ensure exceptional customer service and a positive shopping experience.
  • Monitor sales data, analyze trends, and implement action plans to improve performance.
  • Manage stock levels, merchandising, and visual presentation.
  • Conduct regular store visits for performance reviews and operational checks.
  • Ensure compliance with all health, safety, and security regulations.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
  • Minimum of 5 years of experience in retail management, with a focus on operations.
  • Proven track record of driving sales growth and managing retail teams.
  • Strong understanding of retail operations, merchandising, and visual standards.
  • Experience with POS systems and retail management software.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage budgets and control operational expenses.
  • Customer-centric approach with a passion for service excellence.
This position offers a competitive salary, potential for bonuses based on store performance, and opportunities for career advancement within a growing retail brand.
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Retail Operations Manager

NR1 3PA Norwich, Eastern £40000 Annually WhatJobs

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full-time
Our client, a leading retailer, is looking for a dynamic and results-driven Retail Operations Manager to oversee their store operations in **Norwich, Norfolk**. This role offers a hybrid working arrangement, blending in-store leadership with remote strategic planning and reporting. You will be responsible for driving sales performance, optimizing store layouts, managing inventory effectively, and ensuring an exceptional customer experience. Key duties include recruiting, training, and motivating a high-performing retail team, setting sales targets, and monitoring performance against key metrics. You will also manage budgets, control costs, and ensure compliance with health and safety regulations. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a deep understanding of retail operations and merchandising. Excellent communication and problem-solving abilities are essential. This is a fantastic opportunity to lead a vibrant retail environment and contribute to the continued success of our client.

Responsibilities:
  • Lead and manage daily store operations to achieve sales and profitability targets.
  • Develop and implement effective sales strategies to drive customer engagement and loyalty.
  • Oversee inventory management, including stock control, ordering, and merchandising.
  • Ensure a high standard of customer service is delivered at all times.
  • Recruit, train, coach, and develop retail staff to foster a positive and productive work environment.
  • Manage store budgets, including P&L responsibility, and control operational costs.
  • Maintain store presentation, visual merchandising standards, and ensure compliance with health and safety regulations.
  • Analyze sales data and market trends to identify opportunities for growth.
  • Resolve customer complaints and operational issues promptly and effectively.
  • Collaborate with regional managers to align store objectives with overall business strategy.
Qualifications:
  • Proven experience as a Store Manager or Retail Operations Manager.
  • Demonstrable success in meeting or exceeding sales targets.
  • Strong understanding of retail KPIs, merchandising, and inventory management.
  • Excellent leadership, team management, and communication skills.
  • Proficiency in retail management software and MS Office Suite.
  • Ability to work effectively in a hybrid work environment.
  • Customer-centric approach with a passion for retail excellence.
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Retail Operations Manager

LS1 2TR Leeds, Yorkshire and the Humber £40000 Annually WhatJobs

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full-time
Our client, a leading retailer with a strong presence in the UK market, is looking for an experienced and dynamic Retail Operations Manager to oversee their operations in Leeds, West Yorkshire, UK . This role is critical to ensuring the smooth and efficient running of multiple retail sites, driving sales, and maintaining exceptional customer service standards. You will be responsible for managing store teams, implementing operational procedures, optimizing inventory management, and ensuring compliance with company policies and health & safety regulations. The ideal candidate will have a proven track record in retail management, excellent leadership skills, and a passion for delivering outstanding customer experiences. Responsibilities include:
  • Overseeing the day-to-day operations of multiple retail stores.
  • Managing, training, and motivating store staff to achieve sales targets and maintain high service levels.
  • Implementing and enforcing operational policies and procedures to ensure efficiency and consistency.
  • Monitoring store performance metrics, identifying trends, and developing action plans for improvement.
  • Managing inventory levels, stock control, and visual merchandising standards.
  • Ensuring compliance with health, safety, and security regulations.
  • Developing and executing local marketing initiatives to drive footfall and sales.
  • Handling customer complaints and resolving issues promptly and effectively.
  • Conducting regular store visits and performance reviews.
  • Contributing to strategic planning and budget management for the retail operations.
Qualifications:
  • Proven experience in a retail management role, preferably with multi-site responsibility.
  • Strong understanding of retail operations, merchandising, and customer service best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive sales performance and achieve targets.
  • Proficiency in POS systems and retail management software.
  • Strong organizational and problem-solving abilities.
  • Ability to work flexibly, including evenings and weekends, as required by the business.
  • Passion for the retail industry and delivering exceptional customer experiences.
This is an exciting opportunity to take on a key leadership role within a growing retail organization, contributing to its success and shaping the customer experience. We offer a competitive salary and opportunities for career progression within the company.
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Retail Operations Manager

NR1 1HE Norwich, Eastern £35000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee and optimise their retail operations. This is a fully remote role, offering a unique opportunity to manage and support retail staff and strategies from anywhere in the UK. You will be responsible for ensuring the smooth and efficient running of our retail outlets, driving sales performance, and delivering exceptional customer experiences. This position requires a strategic thinker with strong leadership and problem-solving skills, coupled with a deep understanding of retail best practices.

Your responsibilities will include developing and implementing operational strategies to enhance efficiency and profitability, managing inventory levels, and ensuring compliance with company policies and visual merchandising standards. You will play a key role in staff training and development, fostering a positive and productive work environment. The role involves analysing sales data, identifying trends, and implementing initiatives to drive customer engagement and loyalty. You will also be responsible for budget management, cost control, and optimising store layouts. Strong communication and interpersonal skills are vital, as you will be liaising with store managers, staff, and head office departments. This remote role requires proactive engagement with on-site teams and the ability to provide clear direction and support virtually. If you have a passion for retail, a proven ability to drive performance, and a desire to lead operations remotely, we encourage you to apply.

Responsibilities:
  • Develop and implement effective retail operations strategies.
  • Drive sales performance and profitability across retail locations.
  • Manage inventory, stock control, and visual merchandising.
  • Ensure excellent customer service and in-store experience.
  • Recruit, train, and manage retail staff.
  • Monitor and analyse sales data and market trends.
  • Implement operational policies and procedures.
  • Control costs and manage budgets effectively.
  • Foster a positive and productive team culture.

Qualifications:
  • Proven experience in retail management or operations.
  • Strong understanding of retail sales, merchandising, and customer service principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyse data and make informed business decisions.
  • Experience with inventory management systems.
  • Proficiency in MS Office Suite.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
  • Ability to work independently and manage responsibilities remotely.
  • Strong organisational and time-management skills.
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Retail Operations Manager

G1 1BA Glasgow, Scotland £55000 Annually WhatJobs

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full-time
Our client, a leading national retailer with a strong presence, is seeking a dynamic and results-oriented Retail Operations Manager to oversee their store operations in and around **Glasgow, Scotland, UK**. This hybrid role requires a balance of in-store leadership and remote strategic planning, offering an excellent career opportunity. You will be responsible for ensuring high standards of customer service, operational efficiency, and profitability across multiple retail locations.

Key responsibilities include:
  • Managing and optimizing the day-to-day operations of several retail stores, ensuring adherence to company policies and procedures.
  • Driving sales performance and achieving targets through effective team leadership and strategic planning.
  • Recruiting, training, and developing store staff to foster a high-performance culture.
  • Implementing visual merchandising standards and ensuring product availability and presentation.
  • Managing inventory levels, stock control, and loss prevention strategies.
  • Monitoring key performance indicators (KPIs) and implementing action plans for improvement.
  • Ensuring compliance with health and safety regulations and maintaining a safe working environment for staff and customers.
  • Handling customer escalations and resolving complaints to ensure customer satisfaction.
  • Collaborating with the merchandising and marketing teams to execute store-specific promotions and initiatives.
  • Contributing to the development of operational strategies and providing insights from the ground level.

The ideal candidate will possess a Bachelor's degree in Business Administration, Retail Management, or a related field, along with a minimum of 5 years of experience in retail management, with a proven ability to manage multiple sites. Strong leadership, communication, and problem-solving skills are essential. Experience with retail management software, POS systems, and inventory management is required. A deep understanding of retail operations, customer service principles, and sales driving techniques is crucial. The ability to motivate teams and drive performance in a fast-paced retail environment is key. This role offers the chance to make a significant impact on the company's retail success.
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