1174 Retail Managers jobs in Wirral
Retail Operations Manager
L1 8JQ Liverpool, North West
£45000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is looking for a dynamic and customer-focused Retail Operations Manager to oversee their retail presence. This role will involve a hybrid working model, combining remote flexibility with essential on-site engagement. You will be responsible for ensuring the smooth and efficient operation of retail stores, driving sales performance, and delivering an exceptional customer experience. Your key duties will include managing store staff, optimizing inventory levels, implementing merchandising strategies, and maintaining high standards of visual presentation and store upkeep. This position requires strong leadership, excellent communication skills, and a passion for the retail industry.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail locations, ensuring adherence to company policies and procedures.
- Drive sales performance by implementing effective sales strategies, monitoring KPIs, and providing coaching to store teams.
- Manage and develop retail staff, including recruitment, training, scheduling, and performance management.
- Ensure exceptional customer service standards are consistently met and exceeded.
- Implement and maintain visual merchandising standards to create an appealing store environment.
- Manage inventory levels, stock control, and order fulfillment to optimize stock availability and minimize shrinkage.
- Conduct regular store visits to assess performance, identify areas for improvement, and provide on-site support.
- Manage operational budgets and control costs to achieve profitability targets.
- Ensure the safety and security of staff and customers, and maintain compliance with health and safety regulations.
- Collaborate with the marketing team to implement in-store promotions and events.
Qualifications:
- Proven experience in retail management, with a strong understanding of store operations.
- Demonstrated success in driving sales growth and improving customer satisfaction.
- Excellent leadership, team management, and communication skills.
- Strong organizational and problem-solving abilities.
- Proficiency in retail management software and POS systems.
- Ability to work effectively in both remote and on-site environments.
- Passion for customer service and a keen eye for visual merchandising.
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Senior Retail Operations Manager
L1 8JQ Liverpool, North West
£55000 Annually
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Posted today
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Job Description
A prominent national retail brand is seeking an experienced Senior Retail Operations Manager to oversee multiple store locations in the **Liverpool, Merseyside, UK** area. This role is based at the store locations and requires a dedicated presence. You will be responsible for ensuring the smooth and efficient operation of all stores under your purview, driving sales performance, and delivering exceptional customer service. Your duties will include managing store budgets, optimizing inventory levels, implementing merchandising standards, and ensuring compliance with company policies and procedures. You will lead, train, and motivate store teams, fostering a positive and productive work environment. This role demands strong leadership, excellent problem-solving skills, and a deep understanding of retail operations.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of multiple retail stores, ensuring high standards of performance.
- Drive sales and profitability by implementing effective sales strategies and promotions.
- Manage store budgets, P&L, and operational expenses to meet financial targets.
- Ensure optimal inventory management, stock control, and loss prevention measures.
- Lead, coach, and develop store managers and their teams to achieve sales and service excellence.
- Implement and enforce company policies, procedures, and visual merchandising standards.
- Monitor customer feedback and implement initiatives to enhance the customer experience.
- Conduct regular store visits and performance reviews, providing constructive feedback and support.
- Ensure compliance with all health, safety, and security regulations within stores.
- Analyze sales data and operational metrics to identify trends and opportunities for improvement.
- Proven experience in retail management, with at least 5 years in a senior role overseeing multiple stores.
- Demonstrated success in driving sales, managing P&L, and achieving operational targets.
- Strong leadership, team-building, and motivational skills.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Proficiency in retail management software and MS Office Suite.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to travel regularly between store locations within the designated area.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
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Senior Retail Operations Manager
L1 8JQ Liverpool, North West
£45000 Annually
WhatJobs
Posted today
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Job Description
Our client, a prominent player in the UK retail sector, is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee and enhance store performance in the **Liverpool, Merseyside** area. This dynamic role requires a strategic thinker with a proven track record in retail management, focusing on driving sales, optimizing operational efficiency, and ensuring exceptional customer experiences. You will be responsible for managing a team of store managers, setting performance targets, and implementing best practices across multiple retail locations. Key responsibilities include developing and executing strategic plans to increase profitability, managing inventory levels effectively, and ensuring compliance with all health and safety regulations. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and the ability to analyze sales data to identify trends and opportunities for improvement. You will also be involved in recruitment, training, and development of staff, fostering a positive and productive work environment. A deep understanding of visual merchandising, customer relationship management, and loss prevention strategies is essential. This is a fantastic opportunity to join a forward-thinking company and make a significant impact on its retail operations. Your expertise in budget management and cost control will be crucial in achieving business objectives. We are looking for someone who is passionate about retail and committed to delivering outstanding results. Experience in a multi-site retail management role is a prerequisite. This hybrid role offers a blend of in-office presence and remote work flexibility, allowing for effective management of operations across the region.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to achieve sales and profit targets.
- Manage and mentor store teams, fostering a high-performance culture.
- Oversee inventory management, ensuring optimal stock levels and minimizing shrinkage.
- Implement and maintain exceptional customer service standards.
- Analyze sales data and market trends to identify growth opportunities.
- Ensure compliance with all company policies and health and safety regulations.
- Manage store budgets and control operational costs.
- Collaborate with marketing and merchandising teams to drive promotional activities.
- Proven experience in a senior retail management role.
- Strong leadership, communication, and problem-solving skills.
- Excellent understanding of retail operations, P&L, and KPIs.
- Ability to work effectively in a hybrid environment.
- Relevant degree in Business Management or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
2
Senior Retail Operations Manager
L1 1AA Liverpool, North West
£50000 Annually
WhatJobs
Posted today
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Job Description
Our client, a prominent retail group, is seeking an experienced and highly motivated Senior Retail Operations Manager to oversee their store operations in **Liverpool**. This role requires strong leadership skills and a comprehensive understanding of retail management best practices. You will be responsible for ensuring the smooth and efficient day-to-day running of multiple retail locations, driving sales performance, and enhancing the customer experience. Your duties will include managing store staff, implementing operational policies and procedures, monitoring inventory levels, and ensuring visual merchandising standards are met. The ideal candidate will have a proven track record in multi-site retail management, with exceptional leadership, communication, and problem-solving abilities. You should be adept at financial management, including budgeting and P&L responsibility, and have a keen understanding of sales drivers and customer service excellence. This is a fantastic opportunity to join a reputable company and play a key role in its continued success. You will be expected to foster a positive team environment, provide training and development opportunities for store staff, and implement strategies to improve operational efficiency and profitability. A proactive approach to identifying and addressing operational challenges is essential. You will also be responsible for ensuring compliance with health and safety regulations and company policies. The ability to analyze sales data, identify trends, and implement effective action plans is crucial. This role demands a results-oriented individual with a passion for retail and a commitment to delivering outstanding customer service.
Responsibilities:
Responsibilities:
- Oversee daily operations of multiple retail stores.
- Drive sales performance and achieve revenue targets.
- Manage and develop store teams, including hiring, training, and performance management.
- Ensure exceptional customer service and experience standards.
- Manage inventory levels and stock control processes.
- Implement and enforce operational policies and procedures.
- Monitor store budgets and P&L statements.
- Ensure compliance with health, safety, and security regulations.
- Maintain visual merchandising standards.
- Analyze sales data and implement corrective actions.
- Proven experience in multi-site retail management.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated success in driving sales and operational efficiency.
- Excellent financial acumen and P&L management experience.
- In-depth knowledge of retail operations and customer service principles.
- Ability to manage and motivate teams effectively.
- Proficiency in retail management software.
This advertiser has chosen not to accept applicants from your region.
3
Senior Retail Operations Manager
L1 8JQ Liverpool, North West
£50000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client , a dynamic and expanding retail group, is seeking an experienced Senior Retail Operations Manager to oversee and enhance store operations across their network. Based in Liverpool, Merseyside , this role requires a hands-on leader with exceptional operational expertise and a deep understanding of the retail landscape. You will be responsible for ensuring consistent execution of operational standards, driving efficiency, optimising store performance, and delivering an outstanding customer experience. Your responsibilities will include managing store teams, implementing new operational initiatives, ensuring compliance with company policies, and driving profitability. This is a key leadership position with significant impact on the company's success.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and optimise daily operations across multiple retail stores to ensure efficiency and profitability.
- Develop and implement operational procedures and best practices to enhance customer service and in-store experience.
- Lead, train, and motivate store management teams to achieve sales targets and operational excellence.
- Monitor store performance metrics, identify areas for improvement, and implement corrective actions.
- Ensure compliance with all health, safety, and company policies and procedures.
- Manage inventory levels, stock control, and loss prevention strategies.
- Plan and execute store openings, remodels, and visual merchandising initiatives.
- Work closely with merchandising, marketing, and HR departments to support strategic goals.
- Analyse sales data and customer feedback to identify trends and opportunities.
- Provide leadership and support to store staff, fostering a positive and productive work environment.
Qualifications:
- Proven experience (minimum 6 years) in retail management, with a strong focus on operations.
- Demonstrated success in leading teams and driving operational improvements in a multi-store environment.
- In-depth knowledge of retail operations, including inventory management, visual merchandising, and customer service standards.
- Strong understanding of P&L statements and key retail KPIs.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyse data and make informed decisions.
- Proficiency in retail management software and MS Office Suite.
- Adaptable and able to thrive in a fast-paced retail environment.
- Strong problem-solving and decision-making abilities.
- Must be willing to travel to various store locations as required.
This advertiser has chosen not to accept applicants from your region.
4
Senior Retail Operations Manager
L1 8JQ Liverpool, North West
£55000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
A leading national retailer is seeking a highly experienced and dynamic Senior Retail Operations Manager to oversee and optimize operations across its stores in the **Liverpool, Merseyside, UK**, region. This critical role is responsible for ensuring exceptional customer service, driving sales performance, and maintaining high operational standards. You will manage a portfolio of retail locations, providing leadership, guidance, and support to store managers and their teams. Key responsibilities include developing and implementing store strategies to meet sales targets, controlling operational costs, managing inventory, and ensuring compliance with company policies and procedures. You will focus on enhancing the in-store customer experience, implementing visual merchandising standards, and driving employee engagement and development. The ideal candidate will have a proven track record in retail management, with extensive experience in multi-site operations. Strong leadership, communication, and analytical skills are essential, along with a deep understanding of retail best practices, including P&L management, inventory control, and staff development. You should be adept at problem-solving, decision-making, and implementing strategic initiatives to drive business growth. If you are a motivated retail leader looking to make a significant impact and advance your career within a reputable organization, this role offers an excellent opportunity.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee multi-site retail operations
- Drive sales performance and achieve targets
- Ensure exceptional customer service standards
- Manage operational costs and inventory
- Implement visual merchandising and store standards
- Lead, motivate, and develop store management teams
- Ensure compliance with company policies
- Analyze performance data and implement improvements
Qualifications:
- Proven experience in multi-site retail operations management
- Strong leadership and people management skills
- Excellent understanding of retail sales, operations, and customer service
- Experience with P&L management and budget control
- Proficiency in inventory management and visual merchandising
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Commitment to driving business results
This advertiser has chosen not to accept applicants from your region.
5
Senior Retail Operations Manager
L1 8JQ Liverpool, North West
£50000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Retail Operations Manager to join their vibrant retail team, overseeing multiple store locations in and around **Liverpool, Merseyside, UK**. This crucial role focuses on driving operational excellence, enhancing customer experience, and maximizing profitability across the retail network. The ideal candidate will have a strong background in retail management, a proven ability to lead and motivate store teams, and a deep understanding of retail operations and sales strategies. You will be responsible for setting performance targets, ensuring brand standards are met, managing budgets, and implementing effective operational initiatives. Key responsibilities include overseeing staff training and development, managing inventory and visual merchandising, ensuring store compliance with health and safety regulations, and analyzing sales data to identify trends and opportunities. You will also play a key role in implementing new retail technologies and strategies to improve store performance and customer engagement. This position requires exceptional leadership, communication, and problem-solving skills, with a passion for delivering outstanding customer service. The role will involve regular travel to various retail sites across **Liverpool, Merseyside, UK**, and surrounding areas, with a hybrid working arrangement allowing for flexibility. We are looking for a proactive individual who can inspire teams, drive sales, and contribute to the overall success of our client's retail operations. Join us to lead and develop a high-performing retail management team committed to excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee the operations of multiple retail stores.
- Ensure high standards of customer service and sales performance.
- Manage store budgets and control operational expenses.
- Lead, train, and develop store management teams.
- Implement visual merchandising and inventory management strategies.
- Ensure compliance with company policies and health & safety regulations.
- Analyze sales data and identify opportunities for growth.
- Drive operational efficiency and improve customer experience.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail management, with a significant portion in a multi-site or area management role.
- Proven track record of driving sales growth and operational improvements.
- Strong understanding of retail KPIs, inventory management, and merchandising.
- Excellent leadership, communication, and people management skills.
- Ability to analyze data and make informed business decisions.
- Passion for customer service and retail excellence.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Retail Operations Manager
L1 8JQ Liverpool, North West
£55000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prestigious retail group, is seeking a highly skilled and results-oriented Senior Retail Operations Manager to oversee and optimize operations across their flagship stores in and around Liverpool, Merseyside, UK . This hands-on role requires a dynamic leader with a passion for customer experience and a proven track record in managing retail environments. You will be responsible for driving sales performance, managing inventory, ensuring operational efficiency, and maintaining high standards of visual merchandising and customer service. The ideal candidate will possess strong leadership capabilities, excellent problem-solving skills, and a deep understanding of retail best practices. This is a key role requiring a significant presence on the ground to engage with store teams and ensure seamless execution of strategic initiatives.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores, ensuring adherence to company policies and procedures.
- Drive sales and profitability by implementing effective sales strategies and motivating store teams.
- Manage inventory levels, stock control, and merchandising to maximize product availability and minimize shrinkage.
- Develop and implement operational plans to enhance customer experience and satisfaction.
- Recruit, train, and develop high-performing store teams, fostering a positive and results-driven culture.
- Monitor key performance indicators (KPIs) and analyze sales data to identify trends and opportunities for improvement.
- Ensure compliance with health and safety regulations and maintain a secure store environment.
- Manage store budgets, including payroll, operating expenses, and inventory costs.
- Implement and maintain visual merchandising standards to create an attractive and engaging shopping environment.
- Act as a brand ambassador, embodying the company's values and commitment to excellence.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- Minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior operational role.
- Demonstrated success in driving sales growth and managing profitability in a retail setting.
- Strong leadership, coaching, and team-building skills.
- Excellent understanding of retail operations, inventory management, and visual merchandising.
- Proficiency in retail management software and POS systems.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work effectively under pressure and adapt to a fast-paced retail environment.
- Strong analytical and problem-solving abilities.
- Flexibility to travel regularly to store locations as required.
This advertiser has chosen not to accept applicants from your region.
7
Remote Retail Operations Coordinator
L2 0SH Liverpool, North West
£30000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a meticulous and organised Remote Retail Operations Coordinator to oversee and streamline various operational aspects of their retail business. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will play a vital role in ensuring the smooth running of day-to-day retail operations, supporting store teams, and implementing process improvements. Key responsibilities include managing inventory data, coordinating supply chain logistics, liaising with vendors and suppliers, and providing administrative support to the retail management team. You will be responsible for updating and maintaining operational documentation, generating performance reports, and assisting with the implementation of new operational procedures and technologies. A critical part of this role involves facilitating communication between different departments and remote store locations to ensure alignment and efficiency. The ideal candidate will have a strong understanding of retail operations, excellent organisational skills, and the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite, particularly Excel, is essential, and experience with retail management software or ERP systems would be highly beneficial. You must possess exceptional communication and interpersonal skills to effectively collaborate with remote teams and external partners. Self-discipline, a proactive approach, and the ability to work independently are crucial for success in this remote role. This is an excellent opportunity to contribute to the operational excellence of a growing retail brand from a remote setting. We are looking for a dedicated individual who can adapt to a fast-paced, home-based work environment and drive operational efficiency.
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8
Customer Service
Merseyside, North West
£12 Hourly
HR GO Recruitment
Posted 1 day ago
Job Viewed
Job Description
HRGO are recruiting Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound and outbound calls, and communication with customers and service users.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound/outbound calls from customers relating to the service provided by the business
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters and emails
- Inputting data onto the system
Requirements:
- Previous experience in a similar customer service based role is essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
Find a job in the UK | HRGO Recruitment
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