What Jobs are available for Retail Operations in Halifax?
Showing 231 Retail Operations jobs in Halifax
Customer Service Representative - Halifax
Halifax, Yorkshire and the Humber
Covea Insurance
Posted 3 days ago
Job Viewed
Job Description
Customer Service Representative - Halifax
Ready to turn your Customer Service skills into a career you'll love?
Join our award-winning team at Covéa Insurance as a Customer Service Representative in our Claims & Operations Team - and become the friendly, trusted voice that helps our customers when they need it most.
We’re not just another insurance company. We’re a team of passionate people who care deeply about protecting what matters — homes, cars, businesses, and most importantly, our customers .
What's the role all about?
You’ll be at the heart of our customer experience, helping people through life’s unexpected moments with empathy, clarity, and confidence. Whether it’s answering queries, resolving claims, or offering reassurance, you’ll make a real difference every single day.
No insurance experience? No worries.
We’ll give you all the training and support you need to thrive. If you’ve got a natural flair for customer service and love helping people, we want to hear from you!
This role is based on-site at our Halifax office. We believe in the power of face-to-face collaboration — it’s how we build strong teams, spark ideas, and support your growth.
What you'll be doing:
- Delivering outstanding customer service via phone and email
- Building trust through honest, empathetic conversations
- Making quick, informed decisions in a fast-paced environment
- Spotting and preventing fraud to protect our customers and business
- Following industry standards and regulations
- Pitching in with extra tasks based on your strengths and interests
What you'll bring:
- A passion for helping people and solving problems
- Brilliant communication skills — written and verbal
- Empathy, patience, and a positive attitude
- Strong attention to detail and confidentiality
- A team-first mindset and a drive to succeed
- Flexibility and adaptability in a dynamic environment
Not sure if you tick every box?
That’s okay! If this role excites you and you think you’d be a great fit, we’d love to hear from you. We’re all about building diverse, inclusive teams where everyone can thrive.
Why Covéa?
We’re proud to offer a workplace where everyone belongs . We celebrate individuality, champion diversity, and empower our people to be their best selves.
Here’s just a taste of what you’ll get:
- Flexible working – 36.25 hours/week with flexitime & hybrid options
- Annual pay review + performance bonuses (up to 30%)
- Generous holidays – 25–27 days + bank holidays, with buy/sell options
- Pension perks – 7.5% employer contribution (up to 9% with yours)
- Private medical cover , 24/7 Virtual GP, health checks & more
- Career development – training, qualifications & apprenticeships
- Wellbeing support – mental health resources & financial guidance
- Tusker Car Scheme , gym discounts, Cycle to Work & retail offers
- Inclusive culture – employee-led groups, real action, and ongoing learning
Apply today and be a part of something meaningful.
As a Disability Confident Employer , we’re committed to fair and accessible recruitment. If you need any adjustments or support during the application process, just let us know - we’re here to help.
Please note: Applicants must currently reside in the UK and have full, unrestricted right to work. We’re unable to offer visa sponsorship for this role.
Salary:
£24,150Working hours:
36.25Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Retail Operations Director
LS1 2TR Leeds, Yorkshire and the Humber
£80000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a highly successful and expanding national retail chain, is seeking a dynamic and results-driven Retail Operations Director to lead their store operations across the country, based out of their head office in **Leeds, West Yorkshire, UK**. This senior leadership position is responsible for driving operational excellence, maximizing profitability, and ensuring an exceptional customer experience across all retail locations. You will oversee store management teams, develop and implement strategic operational plans, manage budgets, and champion company values and brand standards. The ideal candidate will have a proven track record in multi-site retail management, strong financial acumen, and exceptional leadership capabilities.
Responsibilities:
Responsibilities:
- Develop and execute strategic operational plans to achieve company goals and objectives for retail performance.
- Oversee the performance of all retail stores, ensuring consistency in brand standards, customer service, and operational efficiency.
- Lead, mentor, and develop a team of Regional Managers and Store Managers, fostering a high-performance culture.
- Drive sales performance and profitability across all retail locations through effective operational strategies.
- Manage the retail operations budget, including P&L responsibility, forecasting, and cost control.
- Implement and monitor adherence to company policies, procedures, and visual merchandising standards.
- Analyze sales data, customer feedback, and market trends to identify opportunities for growth and improvement.
- Oversee inventory management, loss prevention, and stock control initiatives.
- Ensure compliance with all health, safety, and employment regulations across all stores.
- Lead initiatives related to store openings, renovations, and operational changes.
- Collaborate with marketing, merchandising, and e-commerce teams to ensure a seamless omni-channel customer experience.
- Champion innovation and best practices in retail operations.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field; MBA preferred.
- Minimum of 10 years of progressive experience in retail operations management, with at least 5 years in a Director-level role managing multi-site operations.
- Demonstrated success in driving sales growth, profitability, and operational efficiency in a retail environment.
- Strong understanding of retail KPIs, financial management, and P&L responsibility.
- Exceptional leadership, team-building, and coaching skills.
- Excellent communication, negotiation, and presentation abilities.
- Proven ability to develop and implement strategic operational plans.
- Experience with retail technology, including POS systems and inventory management software.
- A customer-centric mindset with a passion for delivering outstanding customer experiences.
- Ability to travel extensively across the UK as required.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Retail Operations Manager
M1 1BG Manchester, North West
£40000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a prominent retail group known for its high-quality products and exceptional customer service, is seeking an experienced and dynamic Retail Operations Manager to oversee their flagship store operations in Manchester, Greater Manchester, UK . This pivotal role requires a strategic thinker with a passion for retail excellence and a proven ability to drive sales performance and operational efficiency. The Retail Operations Manager will be responsible for leading and motivating a large team, ensuring outstanding customer experiences, and managing all aspects of store operations. Key responsibilities include developing and implementing sales strategies, managing inventory, optimising store layouts, and ensuring compliance with company policies and procedures. You will also be responsible for staff training and development, fostering a positive and productive work environment. The ideal candidate will have significant experience in retail management, with a demonstrated track record of success in driving sales growth and improving operational metrics. Strong leadership, communication, and people management skills are essential. A deep understanding of retail best practices, inventory management systems, and visual merchandising is required. This is an excellent opportunity for a driven professional to take on a key leadership role within a respected retail organisation in the heart of Manchester .
Key Responsibilities:
Key Responsibilities:
- Manage day-to-day store operations to ensure smooth and efficient functioning.
- Lead, train, and motivate a diverse team of retail staff.
- Drive sales performance and achieve store revenue targets.
- Ensure exceptional customer service standards are met and exceeded.
- Oversee inventory management, stock control, and merchandising.
- Implement visual merchandising strategies to enhance store appeal.
- Manage store budgets and control operational costs.
- Ensure compliance with health, safety, and security policies.
- Analyse sales data and market trends to identify opportunities.
- Collaborate with head office on marketing and promotional activities.
- Proven experience in retail management (minimum 5 years).
- Demonstrated success in driving sales and managing store operations.
- Strong leadership and people management skills.
- Excellent customer service orientation.
- Proficiency in inventory management and POS systems.
- Knowledge of visual merchandising techniques.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
- Passion for the retail industry and customer engagement.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Retail Operations Manager
BD1 1LA Bradford, Yorkshire and the Humber
£45000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a prominent name in the Retail sector, is actively seeking a motivated and experienced Retail Operations Manager to oversee and drive performance for their stores in and around Bradford, West Yorkshire . This is an on-site role, requiring a hands-on approach to managing multiple retail locations and ensuring exceptional customer experiences.
As a Retail Operations Manager, you will be responsible for the day-to-day management of store operations, including staff management, sales performance, inventory control, visual merchandising, and customer service. You will work closely with store managers and their teams to implement company strategies, achieve sales targets, and maintain high operational standards. Your role will involve coaching and developing store staff, conducting regular store visits, identifying areas for improvement, and implementing best practices across all locations. Ensuring a safe and welcoming environment for both customers and employees will be paramount.
We are looking for an individual with a proven track record in retail management, ideally with experience managing multiple sites. Strong leadership, communication, and interpersonal skills are essential for motivating teams and fostering a positive work environment. You should possess a solid understanding of retail KPIs, sales forecasting, inventory management, and visual merchandising principles. The ability to analyse sales data, identify trends, and develop effective action plans is crucial. A passion for customer service and a commitment to delivering outstanding shopping experiences are key. Experience with retail management software and POS systems is desirable. This role requires flexibility in working hours, including some weekend work as dictated by business needs.
Key Responsibilities:
As a Retail Operations Manager, you will be responsible for the day-to-day management of store operations, including staff management, sales performance, inventory control, visual merchandising, and customer service. You will work closely with store managers and their teams to implement company strategies, achieve sales targets, and maintain high operational standards. Your role will involve coaching and developing store staff, conducting regular store visits, identifying areas for improvement, and implementing best practices across all locations. Ensuring a safe and welcoming environment for both customers and employees will be paramount.
We are looking for an individual with a proven track record in retail management, ideally with experience managing multiple sites. Strong leadership, communication, and interpersonal skills are essential for motivating teams and fostering a positive work environment. You should possess a solid understanding of retail KPIs, sales forecasting, inventory management, and visual merchandising principles. The ability to analyse sales data, identify trends, and develop effective action plans is crucial. A passion for customer service and a commitment to delivering outstanding shopping experiences are key. Experience with retail management software and POS systems is desirable. This role requires flexibility in working hours, including some weekend work as dictated by business needs.
Key Responsibilities:
- Manage and optimise the operational performance of multiple retail stores.
- Lead, coach, and develop store management and retail teams.
- Drive sales performance and achieve targets for all assigned locations.
- Ensure effective inventory management, including stock control and loss prevention.
- Oversee visual merchandising standards to create appealing store environments.
- Maintain high standards of customer service and customer experience.
- Conduct regular store audits and performance reviews.
- Implement and ensure compliance with company policies and procedures.
- Manage store budgets and operational expenses.
- Identify and implement process improvements to enhance efficiency.
- Ensure a safe and secure working environment for all staff and customers.
- Proven experience in retail management, with responsibility for multiple store locations.
- Strong leadership, team-building, and motivational skills.
- Excellent communication, interpersonal, and customer service skills.
- Solid understanding of retail KPIs, sales strategies, and financial management.
- Experience with inventory management and loss prevention techniques.
- Proficiency in retail POS systems and MS Office Suite.
- Ability to analyse data and make informed business decisions.
- Flexibility to work varied hours, including evenings and weekends.
- Must be eligible to work in the UK and reside within commuting distance of Bradford.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Retail Operations Director
M1 2GH Manchester, North West
£70000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and results-oriented Retail Operations Director to lead and optimize their retail operations across numerous stores in Manchester, Greater Manchester, UK and surrounding areas. This senior leadership position is responsible for driving operational excellence, enhancing customer experience, and achieving ambitious sales and profitability targets. The successful candidate will oversee all aspects of store operations, including staffing, inventory management, visual merchandising, loss prevention, and compliance with company standards. You will develop and implement strategic initiatives to improve store performance, streamline processes, and foster a high-performance culture among store teams. Key responsibilities include managing regional managers and store managers, setting operational budgets, analyzing sales data, and identifying opportunities for growth and improvement. A deep understanding of retail best practices, consumer behavior, and the competitive retail landscape is essential. The ideal candidate will possess exceptional leadership, communication, and analytical skills, with a proven track record of success in managing large-scale retail operations. You will be instrumental in ensuring brand consistency and delivering an outstanding shopping experience across all touchpoints. This is a demanding yet rewarding role for a strategic thinker passionate about driving success in the retail sector.Key Responsibilities:
- Lead and manage all aspects of retail store operations.
- Develop and execute strategic plans to achieve sales and profitability goals.
- Oversee regional managers and store managers, providing guidance and support.
- Manage operational budgets, P&L, and identify cost-saving opportunities.
- Ensure consistent implementation of merchandising, marketing, and operational standards.
- Drive initiatives to enhance customer experience and loyalty.
- Optimize inventory management and supply chain processes.
- Implement and enforce loss prevention strategies.
- Recruit, train, and develop high-performing store teams.
- Analyze sales data and market trends to inform decision-making.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- 10+ years of progressive experience in retail management, with at least 5 years in a senior operational leadership role.
- Proven track record of successfully managing multi-site retail operations.
- Strong understanding of retail KPIs, financial management, and P&L responsibility.
- Exceptional leadership, team building, and motivational skills.
- Excellent communication, negotiation, and interpersonal abilities.
- Strategic thinker with strong analytical and problem-solving capabilities.
- Proficiency in retail management software and analytics tools.
- Ability to travel regularly within the designated region.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Retail Operations Manager
M1 1AA Manchester, North West
£45000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-driven Retail Operations Manager to oversee the strategic and day-to-day operations of their flagship store. This role is pivotal in ensuring exceptional customer experiences, driving sales performance, and managing the store team effectively. You will be responsible for implementing company policies and procedures, managing inventory, maintaining visual merchandising standards, and ensuring operational efficiency. The ideal candidate will have a strong background in retail management, with a proven ability to lead and motivate a team. You will be tasked with setting sales targets, monitoring key performance indicators (KPIs), and developing strategies to achieve and exceed business objectives. Responsibilities include staff recruitment, training, and development, performance management, and fostering a positive and productive work environment. You will also manage store budgets, control costs, and ensure compliance with health and safety regulations. A deep understanding of retail operations, customer service best practices, and inventory management is essential. Excellent communication, interpersonal, and problem-solving skills are required. This is a hands-on role requiring leadership presence and a proactive approach to problem resolution. The position is based at our client's store in Manchester, Greater Manchester, UK . A minimum of 5 years of experience in a retail management role, preferably in a similar sector, is required. A degree in business, marketing, or a related field is advantageous. The successful candidate will be passionate about retail, customer-focused, and possess strong organizational and time-management skills. You should be adept at analyzing sales data and making data-driven decisions to optimize store performance. This is an excellent opportunity to take ownership of a key retail location and contribute to the overall success of the brand.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Retail Operations Manager
LS1 1AA Leeds, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a leading retailer, is seeking a dynamic and experienced Retail Operations Manager to drive success across their stores. This is a fully remote position, allowing you to oversee and optimize retail operations nationwide from your chosen location. You will be responsible for ensuring the smooth and efficient running of all retail outlets, focusing on operational excellence, customer satisfaction, and profitability. This role requires a strategic thinker with a strong understanding of retail management, sales strategies, and team leadership. Key responsibilities include developing and implementing operational policies and procedures, setting performance targets, and monitoring key performance indicators (KPIs) across all stores. You will lead and inspire a team of store managers and retail staff, providing coaching, training, and support to ensure high levels of performance and customer engagement. Driving sales growth, managing inventory effectively, and maintaining high standards of visual merchandising and store presentation are critical aspects of this role. You will also be involved in managing budgets, controlling costs, and identifying opportunities for operational improvements and efficiencies. The ideal candidate will have a Bachelor's degree in Business Administration, Retail Management, or a related field, coupled with a minimum of 7 years of progressive experience in retail management, with at least 3 years in a multi-site or operations management role. Proven experience in driving sales performance, improving customer loyalty, and implementing successful operational strategies is essential. Strong leadership, analytical, and problem-solving skills are required. Excellent communication and interpersonal skills are vital for effectively managing a distributed team and liaising with various stakeholders. This remote role offers a significant opportunity to shape the operational direction of a prominent retail brand and contribute to its continued growth and success.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Retail operations Jobs in Halifax !
6
Retail Operations Manager
LS1 1AA Leeds, Yorkshire and the Humber
£30000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee and optimize the performance of their stores in and around Leeds, West Yorkshire, UK . This hands-on role requires a leader passionate about customer service, team development, and driving sales. You will be responsible for ensuring smooth day-to-day operations, maintaining brand standards, and achieving store targets.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage the daily operations of multiple retail locations, ensuring efficiency and excellent customer service.
- Lead, train, and motivate store teams to achieve sales targets and uphold company values.
- Develop and implement operational strategies to enhance store performance and customer experience.
- Oversee inventory management, stock control, and merchandising to ensure optimal product availability and presentation.
- Ensure compliance with all health, safety, and security regulations within the retail environment.
- Manage staff scheduling, payroll, and performance reviews.
- Implement and monitor store budgets, controlling costs and maximizing profitability.
- Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
- Handle customer inquiries and complaints, resolving issues promptly and professionally.
- Drive initiatives to increase customer loyalty and build strong community relationships.
- Stay updated on retail trends and competitor activities to inform strategic decisions.
Qualifications:
- Proven experience in retail management, with a track record of success in driving sales and operational efficiency.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent understanding of retail operations, merchandising, and inventory management.
- Proficiency in POS systems and retail management software.
- Strong financial acumen, with experience in budget management and P&L analysis.
- Exceptional customer service and communication skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Demonstrated problem-solving and decision-making abilities.
- Passion for the retail industry and a commitment to delivering exceptional customer experiences.
- Based in or able to commute regularly to Leeds, West Yorkshire, UK .
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Retail Operations Manager
LS1 1 Leeds, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client is a prominent name in the retail sector, seeking a dedicated and experienced Retail Operations Manager to oversee their flagship store operations in Leeds, West Yorkshire, UK . This is a crucial on-site role focused on driving operational excellence, enhancing customer experience, and achieving sales targets. You will lead a team of retail professionals, fostering a high-performance culture and ensuring the smooth day-to-day running of the store.
Responsibilities:
Responsibilities:
- Managing all aspects of store operations, including inventory management, visual merchandising, and staff scheduling.
- Driving sales performance and achieving store revenue targets through effective sales strategies.
- Ensuring exceptional customer service standards are met and exceeded.
- Recruiting, training, motivating, and appraising store staff to foster a positive and productive work environment.
- Implementing and enforcing company policies and procedures, including health and safety regulations.
- Managing store budgets, controlling expenses, and optimizing profitability.
- Analyzing sales data and market trends to identify opportunities for growth and improvement.
- Overseeing stock control, minimizing shrinkage, and ensuring accurate inventory records.
- Maintaining the store's appearance and presentation to the highest standards.
- Liaising with head office departments on merchandising, marketing, and operational matters.
- Resolving customer complaints and staff issues effectively and professionally.
- Proven experience as a Retail Manager or similar leadership role within the retail industry.
- Demonstrable success in achieving sales targets and driving operational efficiency.
- Strong understanding of retail management principles, including inventory control, visual merchandising, and customer service.
- Excellent leadership, team management, and motivational skills.
- Strong communication, interpersonal, and problem-solving abilities.
- Proficiency in POS systems and retail management software.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Passion for delivering outstanding customer experiences.
- Relevant qualifications in retail management or business administration are an advantage.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Retail Operations Manager
M1 6EU Manchester, North West
£45000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading brand in the retail sector, is seeking an accomplished and strategic Retail Operations Manager to oversee and optimise their operational functions. This is a fully remote position, offering the flexibility to work from anywhere while driving efficiency and effectiveness across the organisation's retail landscape. You will be responsible for developing and implementing operational strategies that enhance customer experience, streamline processes, and contribute to overall business growth.
Key Responsibilities:
Required Qualifications and Experience:
This is an exciting opportunity to make a significant impact on the operational success of a well-established retail brand. While our corporate offices are in Manchester, Greater Manchester, UK , this role offers the advantage of remote work.
Key Responsibilities:
- Develop, implement, and monitor operational strategies to ensure seamless retail execution across all channels.
- Analyse operational data to identify areas for improvement and implement best practices.
- Oversee supply chain, inventory management, and logistics to ensure efficient product flow.
- Develop and manage operational budgets, optimising costs and maximising profitability.
- Ensure compliance with all relevant regulations, policies, and procedures.
- Lead and mentor the operations team, fostering a culture of high performance and continuous improvement.
- Collaborate with cross-functional teams, including marketing, sales, and product development, to align operational initiatives with business goals.
- Implement and manage technology solutions that enhance operational efficiency and customer engagement.
- Drive initiatives to improve customer satisfaction and loyalty through operational excellence.
- Develop and maintain strong relationships with key suppliers and partners.
Required Qualifications and Experience:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5+ years of progressive experience in retail operations management.
- Proven track record of developing and implementing successful operational strategies.
- Strong understanding of retail supply chain, inventory management, and logistics.
- Excellent financial acumen, including budget management and cost control.
- Demonstrated leadership and team management skills.
- Proficiency in retail management software and analytics tools.
- Exceptional problem-solving, decision-making, and analytical skills.
- Strong communication, negotiation, and interpersonal abilities.
- Ability to thrive and lead effectively in a remote work environment.
This is an exciting opportunity to make a significant impact on the operational success of a well-established retail brand. While our corporate offices are in Manchester, Greater Manchester, UK , this role offers the advantage of remote work.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9