What Jobs are available for Retail Positions in Levenshulme?

Role Summary

The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required.

Main Job Tasks and Responsibilities

• Respond to and follow up customer support calls (1st, 2nd and 3rd line support)
• Identify, diagnose and resolve customer and project issues / requests
• Support and be involved in customer project work as needed
• Update internal systems with regards to work activity and any required documentation

Key Tasks

• To investigate reported incidents/problems with BCP packages
• To provide help and advice to customers in the use of BCP package software
• Self-education within required application areas to a high standard
• To ensure customers are informed of progress on all issues
• To manage and prioritise own outstanding issues list
• Application deployment and implementation tasks carried out both remotely and on site

Additional Duties

• Liaise with internal departments to progress projects and or the resolution of customer issues
• Undertake customer project work under the guidance of project managers and implementers
• Be required to work on customers’ sites from time to time including but not limited to training sessions and system run throughs
• Be required to provide out of hours telephone support for customers from time to time
• Perform other duties from time to time as required

Qualifications and experience

• PC literate with good knowledge of Microsoft Office
• Problem solving skills
• Excellent written and verbal communication skills
• Ability to work in a team and independently
• Must live within an hour's drive of Stockport

Responsible to: Customer Services Manager

• Exceeding individual and team sales targets.
• Providing expert product knowledge and personalized customer consultations.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintaining an immaculate and inviting store environment through effective merchandising and housekeeping.
• Assisting with stocktakes, inventory checks, and stock replenishment.
• Supporting the Store Manager with operational duties and team supervision.
• Contributing to a positive and high-achieving team atmosphere.
• Adhering to all company policies and procedures, including health and safety regulations.

• Previous experience in a customer-facing retail role, preferably in a sales-driven environment.
• Demonstrable ability to meet and exceed sales targets.
• Excellent communication, persuasion, and negotiation skills.
• Strong understanding of retail operations and visual merchandising principles.
• Ability to work effectively as part of a team.
• Flexibility to work varied shifts, including weekends and public holidays.
• A proactive and solutions-oriented approach to problem-solving.
• Basic IT proficiency for using POS systems and other retail software.

About the Role

We're looking for a highly motivated and results-driven Used Car Sales Business Manager to lead and support our sales team based at our flagship BMW Dealership in Trafford Park. This role is responsible for maximising sales, profit, and customer satisfaction by ensuring an effective sales process, strong financial product presentation, and consistent CRM management.

Key Responsibilities:

• Lead, coach, and support the sales team to achieve targets for used vehicles, F&I, and accessories.
• Oversee the full sales process: prospecting, qualifying, presenting, negotiating, closing, and handovers.
• Ensure finance, insurance, and warranty products are presented in line with customer needs and compliance standards.
• Actively drive prospecting and customer retention initiatives, including managing CRM and follow-up processes.
• Support and deliver dealership events and promotions to generate additional sales opportunities.
• Maintain up-to-date knowledge of BMW products, competitor offerings, and relevant financial legislation.
• Ensure adherence to company standards, compliance, and brand values at all times.

About You:

• Proven experience in automotive sales management or a similar leadership role.
• Strong knowledge of F&I products and compliance requirements.
• Excellent leadership, communication, and negotiation skills.
• Customer-focused with a passion for delivering premium service.
• Organised, target-driven, and able to motivate a successful team.

Benefits:

• Up to 27 days Holiday (Based on Length of Service)
• Employee assistance programmes
• Wellbeing courses
• Medicash Healthcare
• Pension scheme
• Life assurance cover
• Employee reward & recognition schemes
• Annual children's Christmas party & staff party
• Staff discounts
• £1,000 referral award

About Williams Motor Group:

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us.

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.

Ready to take your career to the next level? Apply today and join us in delivering 'The Difference is Williams'

Job Types: Full-time, Permanent

Pay: £1,750.00- 6,750.00 per year

Benefits:

• Canteen
• Company car
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Work Location: In person

• Minimum of 3 years of experience in retail sales, preferably in fashion.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and communication skills.
• Experience with visual merchandising and stock management.
• Ability to work effectively in a team environment.
• Flexible availability, including evenings and weekends.
• Passion for fashion and understanding of retail trends.

Join Our Team as a Sales Assistant based at our Middleton Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location  - Company Shop Middleton, Stakehill Industrial Estate Touchet Hall Rd, Manchester M24 2SJ

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts -

Vacancy A 12 hours per week working 2 6-hour shifts between 8am and 7pm Saturday and 10am and 4pm Sunday

Vacancy B 8 hours per week working 1 8-hour shifts between 6am and 7pm Sunday

Please note, both roles are fixed term contracts for 12 months

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.

Full Time & Part Time Hours available

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You do not want to meet expectation – you exceed it.
• “Team work makes the dream work” – is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.

• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
• You champion positivity – and can think in a limitless way that makes your energy shine.
• You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
• You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.

• You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
• We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Company Overview:

The company is a rapidly expanding player in the premium food sector, with a strong presence across the UK, Europe, and the USA. Renowned for our high-quality products and entrepreneurial spirit, they have achieved exceptional growth over the past five years. They are now entering an exciting new chapter following a recent strategic acquisition, with a focus on scaling operations, increasing brand recognition, and strengthening our position as a market leader. As part of this growth, they are investing heavily in manufacturing capabilities to support future expansion.

Role Summary:

They are seeking a Project Manager – Manufacturing & Production Line Development to lead the implementation of a new production line as part of our wider operational growth strategy. This pivotal role will involve working cross-functionally with internal teams and external partners to deliver a state-of-the-art production capability that meets our ambitious performance, quality, and efficiency goals.

The successful candidate will ensure that all aspects of the project are delivered on time, within scope, and to budget, while championing operational excellence and continuous improvement. They will also need to be able to travel internationally for business needs!

Key Responsibilities:

• Project Leadership: Lead the end-to-end delivery of the new production line, from initial scoping through to final commissioning and go-live.
• Stakeholder Coordination: Work closely with internal departments (Operations, Engineering, Procurement, Quality, etc.) and external vendors, contractors, and consultants to ensure seamless project execution.
• Planning & Execution: Develop and manage detailed project plans, including timelines, milestones, and resource allocation, ensuring alignment with strategic objectives.
• Technical Oversight: Support the design, specification, and installation of manufacturing equipment and infrastructure to meet capacity, safety, and quality requirements.
• Budget & Risk Management: Manage project budgets and proactively identify and mitigate risks to ensure successful delivery.
• Performance Monitoring: Track project KPIs and use data-driven insights to drive improvements and report on progress to senior management.
• Compliance & Standards: Ensure all work is completed in accordance with regulatory, health and safety, and food industry standards.
• Continuous Improvement: Contribute to the development of best practices and operational improvements across the manufacturing function.

Qualifications:

Knowledge & Experience:

• Significant experience managing large-scale capital projects in a manufacturing, retail or FMCG environment, ideally within the food or beverage sector.
• Proven track record of delivering complex production line or facility expansion projects is desirable.
• Professional Project Management certification (e.g., PMP, PRINCE2) is highly desirable.
• Strong technical understanding of manufacturing equipment and production processes.
• Experience in working with external engineering and equipment suppliers, construction firms, and internal cross-functional teams.

Essential Skills and Behavioural Traits:

• Proactive & Driven: A hands-on leader who takes ownership and drives projects forward with energy and purpose.
• Excellent Communicator: Able to engage and influence stakeholders at all levels, with clear and confident communication.
• Operational Mindset: Strong problem-solving skills and a practical approach to delivering effective solutions on the factory floor.
• Highly Organized: Capable of managing multiple work streams and priorities in a dynamic, fast-paced environment.
• Team-Oriented: Comfortable working in a collaborative, close-knit team, and sharing knowledge to elevate collective performance.
• Detail-Focused: Committed to high standards of quality, safety, and operational efficiency.

• Lead, motivate, and manage a high-performing retail team.
• Develop and execute sales strategies to achieve and exceed revenue targets.
• Oversee daily store operations, ensuring efficiency and smooth running.
• Manage inventory levels, including ordering, stocktaking, and loss prevention.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Provide exceptional customer service, fostering loyalty and positive brand perception.
• Analyse sales performance data and report on key metrics.
• Manage store budgets and operational expenses.
• Ensure compliance with health, safety, and security regulations.
• Collaborate with the wider management team on strategic initiatives.

• Proven experience as a Retail Manager or Assistant Manager.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Commercial acumen and a strong understanding of retail KPIs.
• Ability to analyse data and make informed decisions.
• Proficiency in retail management software.
• Flexible to work various shifts, including weekends and holidays.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

• Manage day-to-day store operations to ensure smooth and efficient functioning.
• Lead, train, and motivate a diverse team of retail staff.
• Drive sales performance and achieve store revenue targets.
• Ensure exceptional customer service standards are met and exceeded.
• Oversee inventory management, stock control, and merchandising.
• Implement visual merchandising strategies to enhance store appeal.
• Manage store budgets and control operational costs.
• Ensure compliance with health, safety, and security policies.
• Analyse sales data and market trends to identify opportunities.
• Collaborate with head office on marketing and promotional activities.

• Proven experience in retail management (minimum 5 years).
• Demonstrated success in driving sales and managing store operations.
• Strong leadership and people management skills.
• Excellent customer service orientation.
• Proficiency in inventory management and POS systems.
• Knowledge of visual merchandising techniques.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Passion for the retail industry and customer engagement.