What Jobs are available for Retail Positions in Ryton?

• Proven experience as a Retail Sales Associate or similar role.
• Excellent understanding of sales principles and customer service best practices.
• Familiarity with retail POS systems and inventory management.
• Strong interpersonal and communication skills.
• Ability to stand for extended periods and lift moderate weight.
• High school diploma or equivalent; further education is a plus.

• Achieve and exceed individual and team sales targets through effective selling techniques and product knowledge.
• Provide outstanding customer service, building rapport and loyalty with shoppers.
• Assist in merchandising, visual display, and maintaining store presentation standards.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Support stock management, including receiving, unpacking, and replenishing inventory.
• Train and mentor junior sales staff, sharing best practices and product expertise.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Contribute to a positive and collaborative team environment.
• Participate in store opening and closing procedures as required.

• Previous experience in a customer-facing retail role, with at least 2 years in a senior or supervisory capacity.
• Demonstrated ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills.
• Strong understanding of sales principles and customer service best practices.
• Ability to work effectively in a fast-paced environment.
• Proficiency with POS systems and basic computer applications.
• Flexibility to work a variety of shifts, including weekends and holidays.
• A positive attitude and a genuine enthusiasm for fashion and retail.
• Ability to stand for extended periods and lift/move merchandise up to 20kg.

• Drive sales and achieve individual and team targets.
• Provide outstanding customer service and build lasting relationships.
• Develop and implement effective sales strategies.
• Maintain visual merchandising standards and product displays.
• Manage inventory, including stocktakes and replenishment.
• Lead, mentor, and motivate the sales team.
• Handle customer queries, complaints, and feedback effectively.
• Ensure compliance with company policies and procedures.
• Contribute to a positive and collaborative team environment.

• Minimum of 3 years of retail sales experience, with a proven history of exceeding sales goals.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and customer service abilities.
• Proficiency in POS systems and retail management software.
• Ability to work flexible hours, including weekends and holidays.
• A passion for the retail industry and delivering exceptional customer experiences.
• Resilience and the ability to thrive in a fast-paced environment.

• Achieve and exceed sales targets through effective sales strategies and team motivation.
• Lead, train, and develop a team of retail professionals to deliver outstanding customer experiences.
• Manage store operations, including visual merchandising, inventory control, and cash handling.
• Build and maintain strong relationships with high-value clients, fostering loyalty and repeat business.
• Ensure the store environment consistently reflects the brand's luxury image and standards.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Manage staff rotas, recruitment, and onboarding processes.
• Liaise with head office on marketing initiatives, product launches, and operational matters.

• Previous experience in a management role within the luxury retail sector.
• Demonstrated success in driving sales and achieving targets.
• Excellent leadership, coaching, and team-building skills.
• Strong understanding of visual merchandising and store presentation.
• Exceptional communication and interpersonal skills, with the ability to engage with a diverse clientele.
• Proficiency in retail management software and POS systems.
• A passion for luxury goods and a commitment to brand values.
• Ability to work flexible hours, including weekends and public holidays.
• Reside within commuting distance of Newcastle upon Tyne .

• Engage with customers through various digital channels (chat, email, phone) to provide product information, address inquiries, and offer personalized recommendations.
• Actively promote products and services, exceeding sales targets and contributing to revenue growth.
• Develop and maintain a deep understanding of our product catalog, staying up-to-date with new releases and promotional activities.
• Process customer orders accurately and efficiently, ensuring all details are captured correctly.
• Handle customer issues and complaints with professionalism and empathy, striving for first-contact resolution and fostering customer loyalty.
• Collaborate with the marketing and product teams to provide feedback on customer needs and market trends.
• Assist in training and mentoring new sales associates, sharing best practices and product knowledge.
• Maintain detailed records of customer interactions and sales transactions in the CRM system.
• Contribute to the continuous improvement of sales processes and customer service strategies.
• Participate in virtual team meetings and contribute to a positive and collaborative remote work culture.

• Proven track record of success in a customer-facing sales or retail role, with a minimum of 3 years of experience.
• Exceptional communication and interpersonal skills, with the ability to build rapport with customers quickly.
• Strong understanding of sales techniques and customer service principles.
• Proficiency in using CRM software and other sales support tools.
• Excellent problem-solving abilities and a proactive approach to addressing challenges.
• Ability to work independently and manage time effectively in a remote setting.
• A genuine passion for delivering outstanding customer experiences.
• Experience with e-commerce platforms is a strong asset.
• Flexibility to adapt to evolving business needs and customer demands.

• Develop and implement comprehensive sales strategies to achieve and exceed company revenue targets within the retail technology market.
• Lead, coach, and mentor a team of sales professionals, fostering a high-performance culture and driving individual success.
• Identify and pursue new business opportunities with retail clients, building strong relationships with key decision-makers.
• Oversee the entire sales cycle, from lead generation and qualification to proposal development, negotiation, and closing.
• Analyze market trends, competitive landscape, and customer needs to inform sales strategies and product positioning.
• Collaborate with marketing and product development teams to ensure alignment of sales efforts with market demands and company objectives.
• Manage sales budgets, forecasts, and performance reporting, providing regular updates to senior management.
• Ensure the team effectively utilizes CRM systems and other sales tools to manage pipeline and customer interactions.
• Represent the company at industry events, trade shows, and client meetings, acting as a brand ambassador.
• Develop and nurture strategic partnerships to expand market reach and sales opportunities.
• Drive customer satisfaction and retention through effective account management oversight.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 8 years of progressive sales experience, with at least 3 years in a sales management role, preferably within the retail technology or software industry.
• Proven track record of achieving and exceeding sales targets, both individually and through a team.
• Strong understanding of the retail sector and its technological challenges.
• Exceptional leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in CRM software (e.g., Salesforce) and sales analytics tools.
• Ability to work effectively in a hybrid work environment, balancing remote autonomy with collaborative office presence.
• Strategic thinking and a proactive, results-oriented approach.
• Located in or willing to commute to the Sunderland, Tyne and Wear, UK area for hybrid requirements.

Join Our Team as a Sales Assistant based at our Washington Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location : Company Shop, Units 1& 2, Walton Road, Pattinson Industrial Estate, Washington NE38 8QA

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts -12 hours per week, working 3 out of 7 days on a rota basis. The working hours are 6pm to 10pm Monday to Friday 5pm to 9pm Saturday and 2pm to 6pm Sunday

Please note the successful candidate will be required to work evenings, weekends and bank holidays.

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.