What Jobs are available for Retail Positions in Wigan?

Showing 305 Retail Positions jobs in Wigan

Customer Service Assistant

Pemberton, North West Career Makers

Posted 2 days ago

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Job Description

permanent

Careermakers Recruitment are currently looking for a number of Customer Service Assistants on a temporary basis to join our ever growing client based in the heart of Wigan, WN5.

Responsibilities

  • Respond promptly to customer inquiries via phone, email, chat ect.
  • Process all types of customer orders from receipt through to after-sales enquiries.
  • Provide accurate information regarding financial services and products.
  • Assist customers in navigating our systems and resolving any issues they may encounter.
  • Liaise with delivery partners to track and trace parcels on behalf of customers.
  • Collaborate with other departments to ensure customer satisfaction and efficient service delivery.
  • Record all customer interactions and order updates accurately and consistently.
  • Analyse customer feedback to identify trends and areas for improvement.
  • Uphold company policies and procedures while delivering exceptional service.

Requirements

  • Proven experience in a customer service role.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
  • Strong analytical skills to assess situations and provide appropriate solutions.
  • A proactive approach to problem-solving and the ability to work independently as well as part of a team.
  • A positive attitude and a commitment to providing outstanding customer service. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Types: Full-time, Temp to perm

Benefits:

  • Canteen
  • Free parking
  • On-site parking

Work Location: In person

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Customer Service Supervisor

Wigan, North West STARK Group

Posted today

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Job Description

At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

What You'll Be Doing

  • Supervise and support the customer service team, providing guidance and feedback to improve performance.

  • Monitor team metrics and performance to ensure targets are met and operational goals are achieved.

  • Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.

  • Train and mentor new team members on company policies, procedures, and customer service best practices.

  • Develop and implement customer service strategies to enhance the overall customer experience.

  • Analy s e customer feedback and service trends to identify areas for improvement.

  • Collaborate with other departments to streamline processes and improve communication.

  • Prepare reports on team performance and customer satisfaction metrics for management review.

  • Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.

  • Stay updated on industry trends and best practices in customer service.

What We're Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

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Customer Service Advisor - Weekend Supplier Hub Team 6 Months FTC, Wigan

WN3 5EX Wigan, North West Calisen Metering

Posted 3 days ago

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Job Description

Job Title: Customer Service Advisor - Weekend Supplier Hub Team (6 Months FTC)

Location: Wigan

Salary: £11,138.40 per annum

Hours: Weekends, 17 hours (flexible shifts between 8am-8pm)

Benefits:

- Competitive salary
- Opportunity to work with a dynamic and supportive team
- 6-month fixed-term contract with potential for extension
- On-the-job training and development opportunities
- Work-life balance with weekend shifts
- Convenient location in Wigan

Job Description:

We are looking for a Customer Service Advisor to join our Weekend Supplier Hub Team on a 6-month fixed-term contract. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our suppliers and customers over the weekends.

Key Responsibilities:

- Handling incoming customer enquiries via phone, email, and live chat
- Resolving customer issues and complaints in a professional and timely manner
- Providing product information and guidance to customers
- Processing orders and coordinating deliveries with suppliers
- Working collaboratively with other team members to ensure seamless customer service experience
- Providing accurate and up-to-date information to customers and suppliers
- Adhering to company policies and procedures at all times

Requirements:

- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and in a team setting
- Flexibility to work weekend shifts between 8am-8pm
- Knowledge of Microsoft Office and CRM systems

If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now for the Customer Service Advisor position in our Weekend Supplier Hub Team.

Location: Wigan, WN3 5EXSalary: £11,138.40 (Pro-rata)
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Retail Sales Ambassador

Greater Manchester, North West £26000 - £30000 Annually Zachary Daniels Recruitment

Posted 2 days ago

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Job Description

permanent
Furniture Sales Consultant | Amazing Store | 26-28,000+ Bonus + Uncapped Commission

An exciting opportunity is available for a fantastic showroom that is going from strength to strength! We're looking for an enthusiastic and driven Furniture Sales Consultant to be part of this fantastic brands journey. This is your chance to join a growing, design-led retailer, offering stunning furniture and homeware ranges that transform living spaces.

If you're passionate about interiors, thrive in a sales environment and love creating an exceptional customer experience, this is the perfect role for you.



What's in it for you?

  • 26-28,000 basic salary + generous bonus + commission

  • Fantastic monthly incentives

  • Staff discount across the full homeware collection

  • Healthcare package

  • Full training on products, systems, and styling tools

  • Be part of an exciting new store opening

  • Genuine opportunities to progress with a growing retailer

  • Supportive team culture in a design-led environment



The role of a Furniture Sales Consultant:

  • Deliver a personalised, consultative service to every customer

  • Guide customers from initial enquiry through to delivery of their chosen pieces

  • Inspire with creative solutions - from statement furniture to home accessories

  • Provide expert styling advice and help customers bring their vision to life

  • Use digital tools to create concepts and layouts for customers

  • Build strong relationships and ensure every customer leaves feeling delighted

  • Work towards and exceed personal and team sales targets



About you:

We want people who love interiors, sales, and customer service. You may already be working in homeware, furniture, interiors, kitchens, bathrooms, bedrooms.

If you're ambitious, creative, and excited about being part of a new store launch, we'd love to hear from you.

This is more than just a sales role - it's about helping customers create homes they love, while being rewarded with fantastic earnings and genuine career growth.

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

BBBH34605

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Senior Retail Sales Associate

M1 1AA Manchester, North West £28000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking an experienced and highly motivated Senior Retail Sales Associate to join their dynamic team in the heart of Manchester, Greater Manchester, UK . This role is crucial in driving sales performance, enhancing customer experience, and upholding the brand's premium image. You will be responsible for engaging with customers, understanding their needs, and recommending suitable products, ensuring every customer interaction is positive and memorable. A key aspect of this position involves assisting in the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining store cleanliness and presentation standards. You will also play a vital role in training and mentoring junior sales staff, sharing your expertise and fostering a collaborative team environment. The ideal candidate will possess exceptional communication and interpersonal skills, with a proven track record in customer service and sales within a retail setting. A passion for the retail industry and a strong understanding of current trends are essential. This role offers a fantastic opportunity for career growth within a reputable organisation. Responsibilities include:
  • Exceeding individual and team sales targets.
  • Providing expert product knowledge and personalized customer consultations.
  • Handling customer inquiries, complaints, and returns with professionalism and efficiency.
  • Maintaining an immaculate and inviting store environment through effective merchandising and housekeeping.
  • Assisting with stocktakes, inventory checks, and stock replenishment.
  • Supporting the Store Manager with operational duties and team supervision.
  • Contributing to a positive and high-achieving team atmosphere.
  • Adhering to all company policies and procedures, including health and safety regulations.
Qualifications:
  • Previous experience in a customer-facing retail role, preferably in a sales-driven environment.
  • Demonstrable ability to meet and exceed sales targets.
  • Excellent communication, persuasion, and negotiation skills.
  • Strong understanding of retail operations and visual merchandising principles.
  • Ability to work effectively as part of a team.
  • Flexibility to work varied shifts, including weekends and public holidays.
  • A proactive and solutions-oriented approach to problem-solving.
  • Basic IT proficiency for using POS systems and other retail software.
This hybrid role will require a balance of in-store presence and remote operational tasks, offering flexibility whilst maintaining essential team collaboration.
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Senior Retail Sales Specialist

L2 0AN Liverpool, North West £32000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
We are seeking a highly motivated and customer-centric Senior Retail Sales Specialist to join our dynamic, fully remote team. In this pivotal role, you will be responsible for driving sales performance, providing exceptional customer experiences, and contributing to the strategic growth of our online retail operations. You will operate in a remote-first environment, leveraging cutting-edge digital tools to connect with customers and manage sales pipelines. Your primary focus will be on understanding customer needs, offering tailored product recommendations, and ensuring a seamless purchasing journey. This position demands a proactive approach, excellent communication skills, and a passion for the retail sector. You will collaborate closely with remote marketing and logistics teams to optimize sales strategies and customer engagement. Key responsibilities include achieving and exceeding sales targets, maintaining an in-depth knowledge of our product catalog, processing orders accurately, and handling customer inquiries and issues with professionalism and efficiency. You will also be involved in analyzing sales data to identify trends and opportunities for improvement. We are looking for individuals who thrive in an independent work setting and possess a strong ability to manage their time effectively. A proven track record in sales, particularly within an e-commerce or online retail context, is essential. This is an exciting opportunity to shape the future of our remote retail presence from anywhere in the UK. Embrace the flexibility and impact of a fully remote role, contributing directly to our success while enjoying the benefits of working from home. The ideal candidate will be adaptable, results-oriented, and possess a keen eye for detail. Join us and be at the forefront of innovative remote retail solutions, delivering outstanding value to our customers every day. Your expertise in sales techniques and customer relationship management will be invaluable in this role.
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Business Manager/ Retail Sales Manager

Urmston, North West Williams Group

Posted today

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Job Description

About the Role

We're looking for a highly motivated and results-driven Used Car Sales Business Manager to lead and support our sales team based at our flagship BMW Dealership in Trafford Park. This role is responsible for maximising sales, profit, and customer satisfaction by ensuring an effective sales process, strong financial product presentation, and consistent CRM management.

Key Responsibilities:

  • Lead, coach, and support the sales team to achieve targets for used vehicles, F&I, and accessories.
  • Oversee the full sales process: prospecting, qualifying, presenting, negotiating, closing, and handovers.
  • Ensure finance, insurance, and warranty products are presented in line with customer needs and compliance standards.
  • Actively drive prospecting and customer retention initiatives, including managing CRM and follow-up processes.
  • Support and deliver dealership events and promotions to generate additional sales opportunities.
  • Maintain up-to-date knowledge of BMW products, competitor offerings, and relevant financial legislation.
  • Ensure adherence to company standards, compliance, and brand values at all times.

About You:

  • Proven experience in automotive sales management or a similar leadership role.
  • Strong knowledge of F&I products and compliance requirements.
  • Excellent leadership, communication, and negotiation skills.
  • Customer-focused with a passion for delivering premium service.
  • Organised, target-driven, and able to motivate a successful team.

Benefits:

  • Up to 27 days Holiday (Based on Length of Service)
  • Employee assistance programmes
  • Wellbeing courses
  • Medicash Healthcare
  • Pension scheme
  • Life assurance cover
  • Employee reward & recognition schemes
  • Annual children's Christmas party & staff party
  • Staff discounts
  • £1,000 referral award

About Williams Motor Group:

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us.

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.

Ready to take your career to the next level? Apply today and join us in delivering 'The Difference is Williams'

Job Types: Full-time, Permanent

Pay: £1,750.00- 6,750.00 per year

Benefits:

  • Canteen
  • Company car
  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

Work Location: In person

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Senior Business Development Manager - Retail Sales

L1 1AB Liverpool, North West £50000 annum + com WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Senior Business Development Manager to drive sales growth within the retail sector. This role is integral to identifying new business opportunities, building strategic partnerships, and expanding our client's market share. You will be responsible for developing and executing effective sales strategies, managing client relationships from acquisition to retention, and achieving ambitious sales targets. This is a field-based role requiring extensive client interaction and a deep understanding of the retail landscape.

Responsibilities:
  • Identify and pursue new business opportunities within the retail sector, focusing on acquiring high-value clients.
  • Develop and implement strategic sales plans to achieve annual sales targets and objectives.
  • Build and maintain strong, long-lasting relationships with key decision-makers at prospective and existing retail clients.
  • Conduct market research to identify emerging trends, competitive landscape, and opportunities for growth.
  • Present product/service capabilities and solutions to prospective clients through compelling presentations and proposals.
  • Negotiate contract terms and close deals, ensuring profitable outcomes.
  • Collaborate with internal teams (marketing, product, operations) to ensure client satisfaction and seamless service delivery.
  • Represent the company at industry events, trade shows, and conferences.
  • Provide market feedback and insights to inform product development and marketing strategies.
  • Track and report on sales activities, pipeline status, and performance metrics.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
  • Minimum of 7 years of experience in business development or sales management, with a proven track record in the retail industry.
  • Demonstrated success in B2B sales, consistently meeting or exceeding targets.
  • Strong understanding of retail operations, consumer behavior, and industry challenges.
  • Excellent negotiation, communication, presentation, and interpersonal skills.
  • Proven ability to build and nurture strong client relationships.
  • Strategic thinking and problem-solving capabilities.
  • Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
  • Ability to travel extensively within the designated territory.
  • Self-motivated, results-oriented, and able to work independently.
This is a critical client-facing role based in Liverpool, Merseyside, UK , offering significant opportunities for professional growth and impact within the retail sector.
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Senior Sales Associate - Fashion Retail

M1 1AE Manchester, North West £28000 annum + com WhatJobs

Posted 27 days ago

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Job Description

full-time
We are looking for an experienced and passionate Senior Sales Associate to join a leading fashion retailer in Manchester, Greater Manchester, UK . This role offers an exciting opportunity to contribute to a renowned brand and drive sales performance in a high-traffic store environment. The ideal candidate will have a proven track record in retail sales, with a strong understanding of customer service excellence and visual merchandising.

As a Senior Sales Associate, your primary responsibilities will include engaging with customers, providing expert product knowledge, and exceeding sales targets. You will be instrumental in creating an exceptional shopping experience, building customer loyalty, and assisting with store operations. This includes maintaining visual merchandising standards, managing inventory, processing transactions accurately, and contributing to a positive team atmosphere. You will also play a key role in training and mentoring junior staff, sharing best practices and product expertise to elevate the overall team performance. The ability to work collaboratively and support the store management team is essential.

The successful candidate will possess exceptional interpersonal and communication skills, with a natural ability to connect with diverse customer demographics. A genuine passion for fashion and an understanding of current trends are vital. Previous experience in a similar senior retail sales role is required, along with demonstrated success in achieving sales goals. Flexibility to work various shifts, including weekends and holidays, is necessary. A proactive and results-oriented attitude, combined with strong problem-solving skills, will make you an ideal fit for this demanding position. You should be adept at handling customer inquiries and resolving issues efficiently to ensure customer satisfaction.

**Qualifications:**
  • Minimum of 3 years of experience in retail sales, preferably in fashion.
  • Proven ability to meet and exceed sales targets.
  • Excellent customer service and communication skills.
  • Experience with visual merchandising and stock management.
  • Ability to work effectively in a team environment.
  • Flexible availability, including evenings and weekends.
  • Passion for fashion and understanding of retail trends.
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Retail Administrator

Greater Manchester, North West £26000 - £30000 Annually Michael Page

Posted 2 days ago

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Job Description

permanent

The Administrator will play a vital role in supporting the Facilities Management department. This position requires excellent organisational skills and a proactive approach to ensure the smooth operation of the facilities

Client Details

The hiring company is a fast growing organisation, known for its professionalism and commitment to operational excellence. The company supports its employees with a structured working environment and opportunities for growth

Description

  • Provide administrative support to the Facilities Management department.
  • Coordinate and manage office supplies and equipment maintenance.
  • Assist in scheduling and organising meetings and appointments.
  • Maintain accurate records and documentation related to facilities operations.
  • Act as a point of contact for internal and external stakeholders regarding facilities issues.
  • Monitor and report on facilities expenses and budgets.
  • Ensure compliance with health and safety regulations in the workplace.
  • Support the team with ad-hoc administrative tasks as required.

Profile

A successful Administrator should have:

  • Proven experience in an administrative role, ideally within Facilities Management.
  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Attention to detail and a proactive approach to problem-solving.
  • Proficiency in using office software and tools.
  • A professional attitude and the ability to work effectively as part of a team.

Job Offer

  • Competitive salary ranging from 26,000 to 30,000.
  • Permanent position within a professional environment.
  • Opportunities to work within a large organisation
  • Benefits package to be confirmed.
  • Supportive company culture with a focus on employee development.

If you are an organised and proactive individual looking to excel as a Administrator within Facilities Management, we encourage you to apply today!

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