What Jobs are available for Retail Positions in Wigan?
Showing 305 Retail Positions jobs in Wigan
Customer Service Assistant
Posted 2 days ago
Job Viewed
Job Description
Careermakers Recruitment are currently looking for a number of Customer Service Assistants on a temporary basis to join our ever growing client based in the heart of Wigan, WN5.
Responsibilities
- Respond promptly to customer inquiries via phone, email, chat ect.
- Process all types of customer orders from receipt through to after-sales enquiries.
- Provide accurate information regarding financial services and products.
- Assist customers in navigating our systems and resolving any issues they may encounter.
- Liaise with delivery partners to track and trace parcels on behalf of customers.
- Collaborate with other departments to ensure customer satisfaction and efficient service delivery.
- Record all customer interactions and order updates accurately and consistently.
- Analyse customer feedback to identify trends and areas for improvement.
- Uphold company policies and procedures while delivering exceptional service.
Requirements
- Proven experience in a customer service role.
- Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
- Strong analytical skills to assess situations and provide appropriate solutions.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
- A positive attitude and a commitment to providing outstanding customer service. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Types: Full-time, Temp to perm
Benefits:
- Canteen
- Free parking
- On-site parking
Work Location: In person
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Customer Service Supervisor
Posted today
Job Viewed
Job Description
At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home
At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home
What You'll Be Doing
Supervise and support the customer service team, providing guidance and feedback to improve performance.
Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
Train and mentor new team members on company policies, procedures, and customer service best practices.
Develop and implement customer service strategies to enhance the overall customer experience.
Analy s e customer feedback and service trends to identify areas for improvement.
Collaborate with other departments to streamline processes and improve communication.
Prepare reports on team performance and customer satisfaction metrics for management review.
Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
Stay updated on industry trends and best practices in customer service.
What We're Looking For
Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks
Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you
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Customer Service Advisor - Weekend Supplier Hub Team 6 Months FTC, Wigan
Posted 3 days ago
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Job Description
Job Title: Customer Service Advisor - Weekend Supplier Hub Team (6 Months FTC)
Location: Wigan
Salary: £11,138.40 per annum
Hours: Weekends, 17 hours (flexible shifts between 8am-8pm)
Benefits:
- Competitive salary
- Opportunity to work with a dynamic and supportive team
- 6-month fixed-term contract with potential for extension
- On-the-job training and development opportunities
- Work-life balance with weekend shifts
- Convenient location in Wigan
Job Description:
We are looking for a Customer Service Advisor to join our Weekend Supplier Hub Team on a 6-month fixed-term contract. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our suppliers and customers over the weekends.
Key Responsibilities:
- Handling incoming customer enquiries via phone, email, and live chat
- Resolving customer issues and complaints in a professional and timely manner
- Providing product information and guidance to customers
- Processing orders and coordinating deliveries with suppliers
- Working collaboratively with other team members to ensure seamless customer service experience
- Providing accurate and up-to-date information to customers and suppliers
- Adhering to company policies and procedures at all times
Requirements:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and in a team setting
- Flexibility to work weekend shifts between 8am-8pm
- Knowledge of Microsoft Office and CRM systems
If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now for the Customer Service Advisor position in our Weekend Supplier Hub Team.
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Retail Sales Ambassador
Posted 2 days ago
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Job Description
An exciting opportunity is available for a fantastic showroom that is going from strength to strength! We're looking for an enthusiastic and driven Furniture Sales Consultant to be part of this fantastic brands journey. This is your chance to join a growing, design-led retailer, offering stunning furniture and homeware ranges that transform living spaces.
If you're passionate about interiors, thrive in a sales environment and love creating an exceptional customer experience, this is the perfect role for you.
What's in it for you?
26-28,000 basic salary + generous bonus + commission
Fantastic monthly incentives
Staff discount across the full homeware collection
Healthcare package
Full training on products, systems, and styling tools
Be part of an exciting new store opening
Genuine opportunities to progress with a growing retailer
Supportive team culture in a design-led environment
The role of a Furniture Sales Consultant:
Deliver a personalised, consultative service to every customer
Guide customers from initial enquiry through to delivery of their chosen pieces
Inspire with creative solutions - from statement furniture to home accessories
Provide expert styling advice and help customers bring their vision to life
Use digital tools to create concepts and layouts for customers
Build strong relationships and ensure every customer leaves feeling delighted
Work towards and exceed personal and team sales targets
About you:
We want people who love interiors, sales, and customer service. You may already be working in homeware, furniture, interiors, kitchens, bathrooms, bedrooms.
If you're ambitious, creative, and excited about being part of a new store launch, we'd love to hear from you.
This is more than just a sales role - it's about helping customers create homes they love, while being rewarded with fantastic earnings and genuine career growth.
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
BBBH34605
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Senior Retail Sales Associate
Posted 11 days ago
Job Viewed
Job Description
- Exceeding individual and team sales targets.
- Providing expert product knowledge and personalized customer consultations.
- Handling customer inquiries, complaints, and returns with professionalism and efficiency.
- Maintaining an immaculate and inviting store environment through effective merchandising and housekeeping.
- Assisting with stocktakes, inventory checks, and stock replenishment.
- Supporting the Store Manager with operational duties and team supervision.
- Contributing to a positive and high-achieving team atmosphere.
- Adhering to all company policies and procedures, including health and safety regulations.
- Previous experience in a customer-facing retail role, preferably in a sales-driven environment.
- Demonstrable ability to meet and exceed sales targets.
- Excellent communication, persuasion, and negotiation skills.
- Strong understanding of retail operations and visual merchandising principles.
- Ability to work effectively as part of a team.
- Flexibility to work varied shifts, including weekends and public holidays.
- A proactive and solutions-oriented approach to problem-solving.
- Basic IT proficiency for using POS systems and other retail software.
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Senior Retail Sales Specialist
Posted 11 days ago
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Job Description
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Business Manager/ Retail Sales Manager
Posted today
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Job Description
About the Role
We're looking for a highly motivated and results-driven Used Car Sales Business Manager to lead and support our sales team based at our flagship BMW Dealership in Trafford Park. This role is responsible for maximising sales, profit, and customer satisfaction by ensuring an effective sales process, strong financial product presentation, and consistent CRM management.
Key Responsibilities:
- Lead, coach, and support the sales team to achieve targets for used vehicles, F&I, and accessories.
- Oversee the full sales process: prospecting, qualifying, presenting, negotiating, closing, and handovers.
- Ensure finance, insurance, and warranty products are presented in line with customer needs and compliance standards.
- Actively drive prospecting and customer retention initiatives, including managing CRM and follow-up processes.
- Support and deliver dealership events and promotions to generate additional sales opportunities.
- Maintain up-to-date knowledge of BMW products, competitor offerings, and relevant financial legislation.
- Ensure adherence to company standards, compliance, and brand values at all times.
About You:
- Proven experience in automotive sales management or a similar leadership role.
- Strong knowledge of F&I products and compliance requirements.
- Excellent leadership, communication, and negotiation skills.
- Customer-focused with a passion for delivering premium service.
- Organised, target-driven, and able to motivate a successful team.
Benefits:
- Up to 27 days Holiday (Based on Length of Service)
- Employee assistance programmes
- Wellbeing courses
- Medicash Healthcare
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children's Christmas party & staff party
- Staff discounts
- £1,000 referral award
About Williams Motor Group:
We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us.
As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.
Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.
Ready to take your career to the next level? Apply today and join us in delivering 'The Difference is Williams'
Job Types: Full-time, Permanent
Pay: £1,750.00- 6,750.00 per year
Benefits:
- Canteen
- Company car
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
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Senior Business Development Manager - Retail Sales
Posted 23 days ago
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Job Description
Responsibilities:
- Identify and pursue new business opportunities within the retail sector, focusing on acquiring high-value clients.
- Develop and implement strategic sales plans to achieve annual sales targets and objectives.
- Build and maintain strong, long-lasting relationships with key decision-makers at prospective and existing retail clients.
- Conduct market research to identify emerging trends, competitive landscape, and opportunities for growth.
- Present product/service capabilities and solutions to prospective clients through compelling presentations and proposals.
- Negotiate contract terms and close deals, ensuring profitable outcomes.
- Collaborate with internal teams (marketing, product, operations) to ensure client satisfaction and seamless service delivery.
- Represent the company at industry events, trade shows, and conferences.
- Provide market feedback and insights to inform product development and marketing strategies.
- Track and report on sales activities, pipeline status, and performance metrics.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
- Minimum of 7 years of experience in business development or sales management, with a proven track record in the retail industry.
- Demonstrated success in B2B sales, consistently meeting or exceeding targets.
- Strong understanding of retail operations, consumer behavior, and industry challenges.
- Excellent negotiation, communication, presentation, and interpersonal skills.
- Proven ability to build and nurture strong client relationships.
- Strategic thinking and problem-solving capabilities.
- Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
- Ability to travel extensively within the designated territory.
- Self-motivated, results-oriented, and able to work independently.
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Senior Sales Associate - Fashion Retail
Posted 27 days ago
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Job Description
As a Senior Sales Associate, your primary responsibilities will include engaging with customers, providing expert product knowledge, and exceeding sales targets. You will be instrumental in creating an exceptional shopping experience, building customer loyalty, and assisting with store operations. This includes maintaining visual merchandising standards, managing inventory, processing transactions accurately, and contributing to a positive team atmosphere. You will also play a key role in training and mentoring junior staff, sharing best practices and product expertise to elevate the overall team performance. The ability to work collaboratively and support the store management team is essential.
The successful candidate will possess exceptional interpersonal and communication skills, with a natural ability to connect with diverse customer demographics. A genuine passion for fashion and an understanding of current trends are vital. Previous experience in a similar senior retail sales role is required, along with demonstrated success in achieving sales goals. Flexibility to work various shifts, including weekends and holidays, is necessary. A proactive and results-oriented attitude, combined with strong problem-solving skills, will make you an ideal fit for this demanding position. You should be adept at handling customer inquiries and resolving issues efficiently to ensure customer satisfaction.
**Qualifications:**
- Minimum of 3 years of experience in retail sales, preferably in fashion.
- Proven ability to meet and exceed sales targets.
- Excellent customer service and communication skills.
- Experience with visual merchandising and stock management.
- Ability to work effectively in a team environment.
- Flexible availability, including evenings and weekends.
- Passion for fashion and understanding of retail trends.
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Retail Administrator
Posted 2 days ago
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Job Description
The Administrator will play a vital role in supporting the Facilities Management department. This position requires excellent organisational skills and a proactive approach to ensure the smooth operation of the facilities
Client Details
The hiring company is a fast growing organisation, known for its professionalism and commitment to operational excellence. The company supports its employees with a structured working environment and opportunities for growth
Description
- Provide administrative support to the Facilities Management department.
- Coordinate and manage office supplies and equipment maintenance.
- Assist in scheduling and organising meetings and appointments.
- Maintain accurate records and documentation related to facilities operations.
- Act as a point of contact for internal and external stakeholders regarding facilities issues.
- Monitor and report on facilities expenses and budgets.
- Ensure compliance with health and safety regulations in the workplace.
- Support the team with ad-hoc administrative tasks as required.
Profile
A successful Administrator should have:
- Proven experience in an administrative role, ideally within Facilities Management.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and a proactive approach to problem-solving.
- Proficiency in using office software and tools.
- A professional attitude and the ability to work effectively as part of a team.
Job Offer
- Competitive salary ranging from 26,000 to 30,000.
- Permanent position within a professional environment.
- Opportunities to work within a large organisation
- Benefits package to be confirmed.
- Supportive company culture with a focus on employee development.
If you are an organised and proactive individual looking to excel as a Administrator within Facilities Management, we encourage you to apply today!
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