1366 Retail Sales Assistants jobs in Nottingham

• Engage with customers, understand their needs, and provide expert product recommendations.
• Drive sales by effectively communicating product features and benefits.
• Achieve and surpass individual and store sales targets on a consistent basis.
• Build and nurture a loyal customer base through exceptional service and follow-up.
• Assist in maintaining store appearance and visual merchandising standards according to brand guidelines.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, complaints, and returns professionally and courteously.
• Stay up-to-date with product knowledge, promotions, and industry trends.
• Collaborate with the store management team to achieve store objectives.
• Participate in inventory management, including receiving and processing stock.
• Contribute to a positive and productive team environment.
• Ensure the store environment in Nottingham, Nottinghamshire, UK is welcoming and well-organized.

• Proven experience as a retail sales associate, with at least 2 years in a senior or key holder role.
• Demonstrated success in meeting and exceeding sales targets.
• Exceptional customer service and interpersonal skills.
• Strong product knowledge and presentation abilities.
• Experience with POS systems and basic inventory management.
• Ability to work effectively in a fast-paced retail environment.
• A keen eye for visual merchandising and store presentation.
• Excellent communication and persuasive skills.
• Must be available to work flexible hours, including weekends and holidays, at our Nottingham, Nottinghamshire, UK location.

• Drive sales and achieve individual and team targets.
• Provide outstanding customer service, building strong customer relationships.
• Mentor and train new sales associates.
• Assist with stock management, including receiving, replenishing, and merchandising.
• Maintain store appearance and visual merchandising standards.
• Handle customer complaints and resolve issues effectively.
• Open and close the store in the absence of the manager.
• Contribute to a positive and collaborative team atmosphere.
• Stay up-to-date with product knowledge and fashion trends.

• Proven experience in retail sales, with at least 3 years in a senior or supervisory role.
• Excellent communication and interpersonal skills.
• Strong leadership and team motivation abilities.
• Ability to work effectively in a fast-paced retail environment.
• Passionate about fashion and customer service.
• Flexible availability, including weekends and holidays.

• Engage with customers via live chat, email, and phone to understand their needs and provide product recommendations.
• Showcase product features and benefits effectively, addressing any customer questions or concerns.
• Process customer orders accurately and efficiently through our e-commerce platform.
• Handle customer inquiries, complaints, and returns in a professional and timely manner, aiming for first-contact resolution.
• Build strong relationships with customers, fostering loyalty and encouraging repeat business.
• Achieve individual and team sales targets through proactive engagement and excellent service.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Contribute to team efforts by sharing insights and best practices for customer engagement.
• Maintain a positive and professional attitude at all times.
• Assist with other customer-facing tasks as required to support the retail operations.

• Previous experience in a customer service or sales role, preferably in a retail or e-commerce environment.
• Exceptional communication skills, both written and verbal, with a friendly and engaging tone.
• A genuine passion for providing outstanding customer service.
• Strong listening skills and the ability to empathize with customer needs.
• Proficiency in using online communication tools and customer relationship management (CRM) systems.
• Ability to work independently, manage your time effectively, and stay motivated in a remote setting.
• A proactive and problem-solving approach to customer issues.
• Excellent organisational skills and attention to detail.
• Reliable internet connection and a dedicated, quiet workspace.
• Flexibility to work various shifts, including weekends and evenings, as required.

• Engaging with customers to understand their needs and preferences, providing expert advice on products.
• Achieving and exceeding personal sales targets through proactive selling and exceptional service.
• Showcasing product knowledge, including materials, craftsmanship, and brand heritage.
• Building and nurturing a loyal customer base through personalized follow-up and relationship management.
• Maintaining the store's visual merchandising standards to the highest level, ensuring product presentation is immaculate.
• Processing sales transactions accurately and efficiently, handling various payment methods.
• Assisting with inventory management, stock counts, and receiving deliveries.
• Representing the brand with professionalism, elegance, and a positive attitude at all times.
• Handling customer inquiries and resolving any issues with diplomacy and efficiency.
• Participating in training sessions to stay updated on new collections and selling techniques.
• Contributing to a positive and collaborative team environment.

• Developing and executing strategic sales plans to achieve company objectives and expand our customer base.
• Building and maintaining strong, long-lasting customer relationships through proactive engagement and excellent service.
• Identifying customer needs and matching them with our product offerings, demonstrating strong product knowledge.
• Managing the entire sales cycle from lead generation to closing deals, ensuring a seamless customer experience.
• Collaborating with cross-functional teams to ensure customer satisfaction and retention.
• Analyzing sales data and market trends to identify areas for improvement and growth.
• Providing regular reports on sales performance to management.
• Staying up-to-date with product knowledge and industry developments.

• Achieve and exceed store sales and profitability targets.
• Lead, motivate, and develop a high-performing store team.
• Ensure exceptional customer service standards are consistently met.
• Oversee daily store operations, including opening, closing, and cash handling.
• Implement visual merchandising standards to create an attractive shopping environment.
• Manage inventory levels, conduct stock takes, and minimize shrinkage.
• Recruit, train, and performance-manage store staff.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Control store expenses and manage operational budgets effectively.

• Proven experience as a Store Manager or Assistant Store Manager in a high-volume retail environment.
• Demonstrable success in driving sales performance and achieving targets.
• Strong leadership, coaching, and team-building skills.
• Excellent customer service orientation.
• Proficiency in retail management software and MS Office Suite.
• Strong understanding of retail KPIs, P&L statements, and inventory management.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Our client is a well-established business based in Sutton in Ashfield, providing commercial and industrial assets to companies across the globe, one of which being temperature controlled solutions. The team now has an exciting opportunity for an experienced Sales Representative to join them on this exciting journey!

The role is due to start as soon as possible and will be a temporary position for an initial period of 6 months however, the role does have the potential to turn permanent depending on performance.

The hours of work are full time Monday to Friday, working a total of 37.5 hours per week and the client is flexible in terms of times, either 8:00am-4:00pm / 8:30am-4:30pm.

The pay rate for the role will be 13.50 per hour.

We are seeking a motivated and personal Sales Representative who will be reaching out to potential customers from an internal database, following up on warm leads and booking appointments for the Product Development Manager to attend.

You will also be responsible for inputting and maintaining accurate data in the CRM system and occasionally preparing customer quotes.

Key Responsibilities:

Make outbound phone calls to prospects from the internal database
Follow up on warm leads and previous customer inquiries
Book qualified appointments for the Product Development Manager to attend
Input and update customer and lead information in the internal system/CRM
Prepare and send basic quotes when required
Maintain a high level of product knowledge to confidently answer customer questions
Collaborate with the Product Development Manager to ensure smooth handovers
Meet or exceed weekly call and appointment targets

Requirements:

Previous experience in a sales, telemarketing, or customer service role is preferred
Confident phone manner and excellent communication skills
Strong organisational and data entry skills with attention to detail
Ability to work independently and manage time effectively
Familiarity with CRM systems is a plus
Positive attitude and a willingness to learn

Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today!

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.