89 Retail Sales Roles jobs in Brighton and Hove

• Manage and motivate store teams to achieve and exceed sales targets and KPIs.
• Implement and uphold brand standards in visual merchandising, customer service, and store operations.
• Recruit, train, and develop store staff to foster a high-performance culture.
• Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
• Manage inventory levels, stock control, and loss prevention strategies.
• Analyse sales data and market trends to develop and execute effective sales strategies.
• Ensure a consistently outstanding customer experience is delivered across all stores.
• Manage operational budgets, including staffing, expenses, and P&L responsibility for the area.
• Act as the primary point of contact between head office and store teams.
• Promote a positive and collaborative working environment.

• Proven experience as an Area Retail Manager, Regional Manager, or similar multi-site retail leadership role, preferably within luxury goods or fashion.
• Demonstrable track record of successfully driving sales and achieving financial targets.
• Strong understanding of luxury retail environments and customer expectations.
• Excellent leadership, people management, and coaching skills.
• Proficiency in retail management software and MS Office Suite.
• Strong visual merchandising and store layout understanding.
• Excellent communication, interpersonal, and presentation skills.
• Ability to travel regularly within the designated area.
• A passion for fashion and brand awareness.
• Full UK driving licence.

• Achieve and surpass individual and store sales targets through effective sales strategies and exceptional client engagement.
• Develop and maintain a loyal client base by providing personalized service and building strong, lasting relationships.
• Lead, coach, and motivate the sales team to deliver outstanding customer experiences and achieve their sales goals.
• Oversee daily store operations, including visual merchandising, inventory management, and compliance with brand standards.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Manage stock levels, ensure accurate inventory control, and participate in stock takes.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Organize and execute in-store events and clienteling initiatives to drive traffic and sales.
• Ensure the store environment is immaculate, luxurious, and reflects the brand's image.
• Contribute to the development of local marketing strategies in collaboration with the marketing department.

• Proven track record in luxury retail sales, with at least 3-5 years in a supervisory or management role.
• Demonstrable success in achieving sales targets within the luxury goods sector.
• Exceptional clienteling skills and a passion for building long-term customer relationships.
• Strong leadership qualities with the ability to inspire and manage a team.
• Excellent communication, interpersonal, and presentation skills.
• A keen eye for detail and a strong sense of style, with an understanding of current fashion trends.
• Proficiency in retail POS systems and inventory management software.
• Flexibility to work a range of hours, including weekends and evenings, as required by the business.
• A genuine passion for luxury brands and customer service excellence.

Location

Worthing

Vacancy Type

Full Time/Permanent

Pay Range

£25,623 Pro rata for part-time roles

Contracted Hours

37.5 hours per week

Application Deadline

Thursday, October 2, 2025

Job Profile

Job Profile document

Job Summary

About the role

Our Shops and Distribution Centres provide one of our most important revenue streams and offer quality items and a friendly service.

At a time of continued expansion, we currently have the following vacancy:

• Would you like to work for a much-loved local charity?
• Do you have a passion for fashion and quality homewares?
• Would you like to join a highly successful retail team?

As a Retail Shop Manager, it will be helpful if you have retail and customer service skills, although full training will be given.

Responsibilities include Using people skills to help deliver income to the hospice. Helping to give excellent customer service, assisting in managing a team of staff and volunteers, stock control, Gift Aid capture, daily cash handling and banking, ensuring the staff, volunteers, the shop and the site are safe and secure. You will be energetic and love variety and keeping our shop attractive. You will have responsibility for all aspects of the business after full induction training.

Location: The post is based at our St Barnabas shop in Durrington, but involves regular travel to the hospices, the Retail Distribution Centre and to other shops in Sussex. The role may involve managing and supporting in other shops as requested.

Essential criteria

• A good standard of general education to GCSE level or equivalent and/or qualified by experience
• Proven leadership experience
• Previous retail experience in either in the charity, fashion or hospitality sectors
• Retail management experience with budget accountability
• Good interpersonal skills with ability to motivate and influence individuals and teams
• Able to interact and collaborate effectively to support colleagues and other departments
• Good written and verbal communications skills with the ability to give written and verbal instructions effectively
• Able to communicate confidently with a wide range of people and with sensitivity
• Able to assess situations and defuse conflict situations positively
• A team player with the ability to work on own initiative
• Able to respond positively to changing demands
• Able to deliver on deadlines, maintaining accuracy and attention to detail
• A valid UK driving licence and the ability to travel frequently throughout the working day across the catchment area for the hospice

This list is not exhaustive. Please see the job description for full details of the essential criteria for this role.

About us

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.

Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Benefits

• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days' annual leave inclusive of bank holidays
• On-site education support and study leave opportunities
• Option to access Health Shield and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
• Employee Assistance Programme
• Death in Service

Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Retail Development Manager | Brighton | Up to £35,000 basic plus bonus and car

Zachary Daniels are recruiting a Retail Development Manager for a fast growing, award winning retailer across the South Coast. This a Monday - Friday role, with a basic salary of up to £35,000 plus car with great additional benefits and guaranteed bonuses!

The Company:

Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic growth. They have a fantastic culture within their stores and put huge value on their people!

The Role:

As a Retail Development Manager you will be accountable for supporting and guiding their valued customers to achieve their business goals and drive them to success.

Responsibilities of a Retail Development Manager :

• Build and maintain strong long lasting relationships with customers
• Grow and develop clients stores
• Continuously liaise with suppliers
• Regularly visit customers, retailers and clients to promote and advise on services and offers

The ideal candidate;

• Enthusiastic
• Able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
• Target driven and customer service orientated
• Highly motivated and ambitious
• A self starter with a can do attitude

Working for one of the largest and most successful retailers in the UK, the long term career prospects of the Retail Development Manager role are amazing.

If this describes you, your skills and your aspirations and you want to join a vibrant company that's really going places, then send your full, up to date CV immediately to be considered for the role.

BBBH34473

• Develop and implement operational strategies to maximise store profitability and achieve sales targets.
• Manage all aspects of daily store operations, including inventory management, visual merchandising, and staff scheduling.
• Lead, motivate, and develop a high-performing store team, fostering a positive and customer-centric culture.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Monitor key performance indicators (KPIs) and analyse sales data to identify trends and opportunities for improvement.
• Manage store budgets, controlling costs and optimising resource allocation.
• Oversee the customer service function, ensuring consistently high levels of customer satisfaction.
• Implement and maintain effective stock control procedures, minimising shrinkage and optimising stock levels.
• Drive initiatives to enhance the in-store customer experience and build customer loyalty.
• Liaise with head office departments, including marketing, buying, and HR, to align store activities with overall business objectives.
• Stay abreast of industry trends and competitor activities to identify opportunities and threats.
• Conduct regular performance reviews and provide ongoing coaching and development to store staff.

• Proven experience as a Retail Manager or in a similar senior retail operations role.
• Demonstrated success in driving sales growth and achieving operational excellence.
• Strong leadership and people management skills, with the ability to inspire and motivate teams.
• Excellent understanding of retail operations, merchandising, and inventory management.
• Proficiency in retail management software and MS Office Suite.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced, demanding retail environment.
• Strategic thinker with a commercial acumen and a passion for customer service.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Flexibility to work various shifts, including weekends and evenings, as needed.

• Oversee the operational performance of multiple retail stores.
• Drive sales growth and achieve store revenue targets.
• Manage inventory levels, stock control, and merchandising standards.
• Lead, coach, and develop store management and staff.
• Ensure excellent customer service and a positive shopping experience.
• Implement and enforce company policies, procedures, and health & safety regulations.
• Develop and manage staff rotas and training schedules.
• Analyze sales data and market trends to inform business strategies.
• Manage store budgets and control operational costs.
• Conduct regular store visits and performance reviews.

• Proven experience in retail management, with a track record of success in operations or multi-site management.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to drive sales and improve operational efficiency.
• Proficiency in retail management software and POS systems.
• Understanding of inventory management and visual merchandising principles.
• Ability to analyze sales data and make informed decisions.
• A proactive approach to problem-solving and continuous improvement.
• Passion for customer service and the retail industry.

• Lead and motivate a retail team to achieve sales targets and provide outstanding customer service.
• Recruit, train, and develop store staff, fostering a positive and productive work environment.
• Manage store operations, including opening and closing procedures, cash handling, and loss prevention.
• Oversee inventory management, stock control, and ordering to ensure optimal stock levels.
• Implement and maintain visual merchandising standards to create an appealing store presentation.
• Monitor sales performance, analyse reports, and implement strategies to drive revenue growth.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Build strong relationships with customers to foster loyalty and repeat business.
• Contribute to local marketing initiatives to increase footfall and brand visibility.

• Previous experience in retail management or a supervisory role is essential.
• Demonstrated success in achieving sales targets and driving store performance.
• Excellent leadership, team-building, and communication skills.
• Strong understanding of retail operations, inventory management, and customer service principles.
• Ability to motivate and inspire a team.
• Proficiency in using Point of Sale (POS) systems and other retail software.
• A passion for retail and delivering exceptional customer experiences.
• High school diploma or equivalent; a degree in business or a related field is a plus.