Retail General Manager

Burgess Hill, South East £50000 - £60000 Annually Straightline Retail Recruitment

Posted 15 days ago

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Job Description

permanent

Retail General Manager

Burgess Hill

£50,000 - £60,000 + Benefits

Run your own business, with the backing of a nationally recognised brand.

You’ll have full control over how the centre is run, making decisions based on your expertise and local insight. Whether it’s shaping the customer experience, driving sales or managing operations, you’ll do it your way.

And you won’t be going it alone. You’ll get ongoing training, hands-on support and the chance to work with experienced mentors who’ll help you sharpen your skills and reach your potential.

The Role

You’ll take ownership of the centre’s performance, shaping it with your ideas and expertise. You’ll manage the day-to-day operations, ensuring the centre runs smoothly and delivers a great customer experience. From merchandising and stock control to visual presentation and seasonal setups, you’ll have the freedom to make it your own.

You’ll lead a team of 50+ staff, including department managers. You’ll inspire, coach and develop them, ensuring they deliver excellent customer service and meet performance targets. You’ll also work with the HR business partner to develop a clear succession and talent plan for the centre.

In addition to managing the centre’s financial performance, you’ll prepare and deliver annual budgets and business plans, monitor key metrics like footfall and conversion, and take prompt action to address areas of underperformance. You’ll also support capital investments and ensure the centre’s strategy aligns with overall business goals.

The Person

  • Experience managing a large retail operation, with a focus on inspiring teams and delivering great customer service
  • li>A creative eye for merchandising and seasonal displays
  • Strategic thinking and the ability to improve processes and efficiency
  • An energetic leadership style that motivates and drives results

The Company

Very well established, with a history to be proud of, this is a place where you can grow your career, with opportunities to study professional qualifications and lead projects that shape the future of the business. Plus, you’ll enjoy great perks like a car allowance, bonus, healthcare, holidays and staff discount.

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Retail Account Manager

RH10 Crawley, South East Lloyd Recruitment - East Grinstead

Posted 1 day ago

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Job Description

full time

Retail Account Manager
Location:
Outskirts of Crawley
Salary: 35k - 50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier-side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury's? If so, we want to hear from you.

Why apply?

  • Retail-focused role - manage and develop high-profile product categories with major retailers
  • No sales targets - focus on strategic retail development and delivering exceptional service
  • Career growth - join a thriving, innovative, and fast-paced business

The Company

Our client is a market-leading FMCG supplier known for developing and delivering high-quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Key Responsibilities:

  • Retailer account management - build and maintain strong relationships with retail managers and buyers at major retailers
  • Retail strategy development - develop and execute strategies for growth within your retail, analysing market trends and customer demands
  • Product lifecycle oversight - collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
  • Product expertise - oversee bespoke product development, packaging, and branding to meet retailer specifications
  • Critical path & supply chain coordination - manage supplier relationships globally to ensure smooth order fulfilment and stock availability
  • Process improvement - streamline operations and drive efficiencies within retail management
  • Cross-functional collaboration - work alongside internal teams to support new product development, packaging approvals, and compliance
  • Issue resolution - quickly address and resolve challenges related to quality, supply, or delivery timelines

What We're Looking For:

  • Proven FMCG account management experience - ideally working with supermarkets, discounters, or major retailers
  • Strong understanding of SKU management and supplier negotiations
  • Track record of working with retail buyers and understanding their commercial needs
  • Team management experience
  • Excellent project management skills with experience managing critical paths
  • Proficiency in Microsoft Office, CRM, and order management tools
  • Full UK driving licence and own transport (due to office location)
  • Desirable: Experience in process improvement, change management, or international supply chain operations

Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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Retail Store Manager

BN1 1NR East Sussex, South East £30000 annum + bon WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a renowned and growing retail brand, is looking for an exceptional Retail Store Manager to lead their flagship store in **Brighton, East Sussex, UK**. This role is crucial for driving sales, ensuring exceptional customer experiences, and leading a high-performing team. You will be responsible for all aspects of store operations, including sales performance, visual merchandising, inventory management, and staff training and development. Key duties involve setting and achieving sales targets, implementing store policies and procedures, managing budgets, and ensuring the store environment is attractive and well-maintained. You will focus on building strong customer relationships, resolving customer queries effectively, and fostering a positive and productive work environment for your team. The ideal candidate will have a proven track record in retail management, demonstrating strong leadership, communication, and customer service skills. Experience in sales generation, visual merchandising techniques, and inventory control is essential. You should be a self-motivated individual with a passion for the retail industry, able to motivate and inspire a team to achieve their best. An understanding of current retail trends and a commitment to delivering outstanding customer service are paramount. This is a fantastic opportunity to manage a busy store for a respected brand and contribute to its ongoing success. A minimum of 2-3 years of retail management experience is required, along with the flexibility to work varied shifts, including weekends and holidays, as operational needs dictate. Join us and make a significant impact on the customer journey.
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Retail Store Manager

BN1 1AB East Sussex, South East £35000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a renowned retail brand, is looking for a dynamic and results-driven Retail Store Manager to oversee operations at their flagship store in Brighton, East Sussex, UK . You will be responsible for driving sales, managing staff, ensuring exceptional customer service, and maintaining store standards. The ideal candidate will have proven experience in retail management, a passion for fashion or the relevant product category, and a strong understanding of retail operations. Key responsibilities include recruiting, training, and motivating a high-performing sales team, managing inventory and stock levels, and implementing visual merchandising strategies. You will also be responsible for achieving sales targets, controlling expenses, and ensuring compliance with company policies. This position requires excellent leadership, communication, and interpersonal skills. A strong ability to analyze sales data and develop strategies for growth is essential. You will be expected to create a positive and engaging shopping experience for every customer. The successful candidate will be adaptable, proactive, and committed to delivering outstanding results. This is an excellent opportunity to take ownership of a store and contribute significantly to the brand's success. You will manage day-to-day operations, including opening and closing procedures, cash handling, and security. The ability to build strong relationships with customers and foster loyalty is paramount. We are seeking a motivated individual who can inspire their team and drive performance in a fast-paced retail environment. Your leadership will be key to creating a welcoming and efficient store atmosphere.
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Retail Store Manager

BN1 1AA East Sussex, South East £32000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and customer-focused Retail Store Manager to lead their **Brighton, East Sussex, UK** store. This is a hands-on, on-site role where you will be responsible for all aspects of store operations, including sales, customer service, staff management, inventory control, and visual merchandising. You will drive sales performance, foster a positive team environment, and ensure an exceptional shopping experience for every customer. Key responsibilities include:
  • Managing daily store operations to maximise sales and profitability.
  • Recruiting, training, and developing a high-performing retail team.
  • Providing outstanding customer service and resolving customer issues effectively.
  • Implementing visual merchandising standards to create an appealing store environment.
  • Managing inventory levels, including ordering, receiving, and stock control.
  • Ensuring compliance with all company policies, procedures, and health and safety regulations.
  • Monitoring sales performance, analysing trends, and implementing strategies to achieve targets.
  • Motivating and inspiring the sales team to meet and exceed sales goals.
  • Conducting regular staff performance reviews and providing ongoing coaching.
  • Maintaining store appearance and cleanliness to the highest standards.

The ideal candidate will have a minimum of 3 years of experience in retail management, with a proven track record of driving sales and managing a team. Strong leadership, communication, and interpersonal skills are essential. You should be passionate about customer service and have a keen eye for visual merchandising. Experience with retail POS systems and inventory management software is required. Ability to work flexible hours, including weekends and holidays, is necessary. You must be results-oriented, organised, and possess excellent problem-solving abilities. This is a great opportunity to take ownership of a retail store and contribute to the success of a well-known brand.
This advertiser has chosen not to accept applicants from your region.

Retail Store Manager

BN1 1AA East Sussex, South East £30000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a dynamic and customer-focused retail brand, is seeking an experienced and motivated Retail Store Manager to lead their flagship store in Brighton, East Sussex, UK . This is an on-site position, crucial for the daily operations and success of the store.

As the Retail Store Manager, you will be responsible for all aspects of store operations, including sales performance, customer service, inventory management, staff training and development, and visual merchandising. You will create an engaging and welcoming shopping environment, drive sales, and ensure operational excellence.

Key Responsibilities:
  • Drive sales and profitability by setting sales targets, monitoring performance, and implementing effective sales strategies.
  • Provide exceptional customer service, ensuring all customers have a positive and memorable shopping experience.
  • Recruit, train, mentor, and manage a high-performing team of retail associates.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Oversee inventory management, including stock control, replenishment, and loss prevention.
  • Ensure the store is well-presented, clean, and adheres to visual merchandising standards.
  • Manage store operations, including opening and closing procedures, cash handling, and adherence to company policies.
  • Develop and maintain strong relationships with customers and foster customer loyalty.
  • Address customer complaints and resolve issues promptly and effectively.
  • Control operational costs and manage the store budget.
  • Ensure compliance with all health, safety, and security regulations.
  • Stay updated on product knowledge and industry trends.
The ideal candidate will have a proven track record in retail management, with strong leadership and sales skills. Excellent customer service orientation and the ability to motivate and develop a team are essential. Strong organizational and problem-solving abilities, along with a keen eye for visual merchandising, are also important. Experience in the specific retail sector of our client would be an advantage.

Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager.
  • Demonstrated success in achieving sales targets and driving business growth.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent customer service skills.
  • Experience in staff training and development.
  • Proficiency in retail management software and POS systems.
  • Ability to manage inventory and visual merchandising effectively.
  • Passion for the retail industry and customer experience.
This is an excellent opportunity for a driven retail professional to lead a successful store and contribute to the growth of a reputable brand. If you are a motivated leader passionate about retail, we encourage you to apply.
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Retail Store Manager

BN1 1AD East Sussex, South East £30000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a highly successful and reputable fashion retailer, is looking for a dynamic and customer-focused Retail Store Manager to lead their flagship store located in the vibrant heart of **Brighton, East Sussex, UK**. This is a pivotal role requiring hands-on management and a passion for delivering exceptional customer experiences and driving sales performance. You will be responsible for the day-to-day operations of the store, ensuring high standards of visual merchandising, stock management, and operational efficiency. Your primary focus will be on leading and motivating a high-performing sales team, fostering a positive and productive work environment, and driving sales targets. This includes recruiting, training, developing, and coaching staff to achieve their full potential. You will manage store budgets, control costs, and optimize profitability. Excellent customer service is paramount; you will ensure that every customer receives a memorable shopping experience, building loyalty and encouraging repeat business. Responsibilities also include managing inventory levels, processing transactions accurately, and ensuring compliance with company policies and procedures. You will analyze sales data and KPIs to identify trends, opportunities, and areas for improvement, implementing action plans to maximize store performance. Engaging with the local community and representing the brand effectively is also a key aspect of the role. The ideal candidate will have a minimum of 4 years of experience in retail management, preferably within the fashion or lifestyle sector. Proven success in driving sales, managing teams, and delivering excellent customer service is essential. Strong leadership, communication, and interpersonal skills are required, along with a keen eye for visual merchandising and a passion for the brand's products. You must be results-oriented, proactive, and possess strong organizational and problem-solving abilities. This is an exciting opportunity to take ownership of a key retail location in **Brighton, East Sussex, UK**, and contribute to the continued success of a leading fashion brand.
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Retail Store Manager

BN1 1AA East Sussex, South East £30000 annum plus WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a dynamic and customer-focused Retail Store Manager to lead their flagship store in Brighton, East Sussex, UK . This is an excellent opportunity for an experienced retail professional to drive sales, manage operations, and build a high-performing team. You will be responsible for all aspects of store performance, ensuring a positive shopping experience for every customer and maintaining the brand's high standards.

Key responsibilities include achieving and exceeding sales targets, managing inventory effectively, and overseeing visual merchandising to create an appealing store environment. You will be responsible for recruiting, training, motivating, and developing store staff, fostering a culture of excellent customer service and teamwork. Performance management, scheduling, and ensuring compliance with all company policies and procedures are also critical aspects of the role. You will manage store budgets, control expenses, and report on key performance indicators to senior management.

The ideal candidate will have a proven track record in retail management, preferably within fashion or a similar consumer goods sector. Strong leadership, communication, and interpersonal skills are essential. You must be passionate about delivering exceptional customer service and have a keen eye for detail. Experience with Point of Sale (POS) systems and inventory management software is required. A proactive approach to problem-solving and the ability to thrive in a fast-paced environment are crucial. This role requires flexibility in working hours, including evenings, weekends, and public holidays, as dictated by business needs. Join a growing brand and make a significant impact on its retail presence.

Responsibilities:
  • Drive store sales and achieve targets.
  • Manage and develop store staff.
  • Ensure exceptional customer service standards.
  • Oversee inventory management and stock control.
  • Implement visual merchandising guidelines.
  • Manage store operations and ensure compliance with policies.
  • Control store expenses and manage budgets.
Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Manager.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Experience with POS systems and inventory management.
  • Ability to drive sales and achieve targets.
  • Passion for retail and brand standards.
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Senior Retail Operations Manager

BN1 1GG East Sussex, South East £50000 Annually WhatJobs

Posted today

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full-time
Our client, a leading retailer, is looking for an experienced and dynamic Senior Retail Operations Manager to oversee their operations in Brighton, East Sussex, UK . This role requires a strong leader with a passion for delivering exceptional customer experiences and driving operational excellence. You will be responsible for managing day-to-day store operations, including staff management, inventory control, sales performance, and visual merchandising. Your key duties will involve ensuring the store meets sales targets, maintaining high standards of customer service, and implementing effective operational procedures. You will lead, train, and motivate a team of retail associates and assistant managers, fostering a positive and productive work environment. The ideal candidate will have a proven track record in retail management, with extensive experience in operational leadership and people management. Strong understanding of retail KPIs, sales strategies, and inventory management systems is essential. Excellent communication, leadership, and problem-solving skills are required. You will be responsible for financial accountability, including budget management and loss prevention. This role requires a hands-on approach, a commitment to driving sales, and the ability to create an engaging shopping experience for customers. If you are a results-oriented leader with a passion for retail and a desire to excel in a customer-focused environment, we encourage you to apply. We are looking for an individual who can inspire their team and contribute to the overall success of our brand. Your ability to adapt to changing market demands and to implement innovative retail strategies will be highly valued. Join us and take on a pivotal role in shaping the retail landscape in our Brighton location.
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Senior Retail Store Manager

BN1 1DN East Sussex, South East £30000 annum + bon WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a high-profile retail brand, is looking for an experienced and dynamic Senior Retail Store Manager to oversee operations at their flagship store in **Brighton, East Sussex, UK**. This role demands exceptional leadership qualities and a passion for delivering outstanding customer service. You will be responsible for all aspects of store management, including driving sales performance, managing inventory, ensuring visual merchandising standards are met, and creating an engaging shopping experience for customers. Key duties involve leading and motivating a team of retail associates, overseeing staff training and development, managing store budgets, and ensuring compliance with all company policies and procedures. The Senior Retail Store Manager will also be responsible for analyzing sales data, implementing effective marketing initiatives, and maintaining a safe and organized store environment. The ideal candidate will have a proven track record of success in retail management, with a strong understanding of sales techniques, customer relationship management, and operational efficiency. Excellent communication, interpersonal, and problem-solving skills are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the needs of the business. This is a hands-on role that offers the opportunity to make a significant impact on the success of our Brighton store and to grow within a well-respected retail organization.
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