Retail Account Manager

RH10 Crawley, South East Lloyd Recruitment - East Grinstead

Posted 5 days ago

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Job Description

full time

Retail Account Manager
Location:
Outskirts of Crawley
Salary: 35k - 50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier-side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury's? If so, we want to hear from you.

Why apply?

  • Retail-focused role - manage and develop high-profile product categories with major retailers
  • No sales targets - focus on strategic retail development and delivering exceptional service
  • Career growth - join a thriving, innovative, and fast-paced business

The Company

Our client is a market-leading FMCG supplier known for developing and delivering high-quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Retail Account Manager Key Responsibilities:

  • Retailer account management - build and maintain strong relationships with retail managers and buyers at major retailers
  • Retail strategy development - develop and execute strategies for growth within your retail, analysing market trends and customer demands
  • Product lifecycle oversight - collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
  • Product expertise - oversee bespoke product development, packaging, and branding to meet retailer specifications
  • Critical path & supply chain coordination - manage supplier relationships globally to ensure smooth order fulfilment and stock availability
  • Process improvement - streamline operations and drive efficiencies within retail management
  • Cross-functional collaboration - work alongside internal teams to support new product development, packaging approvals, and compliance
  • Issue resolution - quickly address and resolve challenges related to quality, supply, or delivery timelines

What We're Looking For:

  • Proven FMCG account management experience - ideally working with supermarkets, discounters, or major retailers
  • Strong understanding of SKU management and supplier negotiations
  • Track record of working with retail buyers and understanding their commercial needs
  • Team management experience
  • Excellent project management skills with experience managing critical paths
  • Proficiency in Microsoft Office, CRM, and order management tools
  • Full UK driving licence and own transport (due to office location)
  • Desirable: Experience in process improvement, change management, or international supply chain operations

Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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Retail Store Manager

BN1 1AA East Sussex, South East £35000 annum + bon WhatJobs

Posted today

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Job Description

full-time
Our client is seeking an energetic and customer-focused Retail Store Manager to lead their flagship store in the vibrant city of **Brighton, East Sussex, UK**. As a Store Manager, you will be responsible for all aspects of store operations, including driving sales, managing inventory, leading and developing a high-performing team, and ensuring an exceptional customer experience. You will be the driving force behind achieving store targets and upholding the brand's reputation. The ideal candidate possesses strong leadership qualities, excellent interpersonal skills, and a passion for retail and customer service. You will create an engaging store environment that encourages repeat business and fosters customer loyalty.

Responsibilities:
  • Drive store sales and profitability by meeting and exceeding sales targets.
  • Manage and optimize store operations, including inventory control, visual merchandising, and loss prevention.
  • Recruit, train, motivate, and develop a high-performing sales team.
  • Provide exceptional customer service, resolving any customer issues or complaints effectively.
  • Implement company policies and procedures, ensuring compliance with all legal and safety regulations.
  • Monitor store performance through key performance indicators (KPIs) and implement strategies for improvement.
  • Manage staff scheduling and payroll effectively.
  • Maintain store appearance and visual merchandising standards to create an attractive shopping environment.
  • Foster a positive and productive work environment for all team members.
  • Act as a brand ambassador, representing the company with professionalism and enthusiasm.
Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager.
  • Demonstrated success in driving sales and achieving targets.
  • Strong leadership, coaching, and team-building skills.
  • Excellent customer service and communication abilities.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Solid understanding of inventory management and visual merchandising principles.
  • Ability to manage budgets and control expenses.
  • Strong problem-solving and decision-making skills.
  • Flexibility to work varied hours, including weekends and holidays, as required by store operations.
  • Passion for the retail industry and delivering outstanding customer experiences.
This is a hands-on role requiring full-time commitment at our **Brighton** location, offering a competitive salary, bonus potential, and opportunities for career advancement within our expanding retail network.
This advertiser has chosen not to accept applicants from your region.

Retail Store Manager

BN1 1AA East Sussex, South East £35000 annum + bon WhatJobs

Posted today

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Job Description

full-time
Our client, a highly respected and popular fashion retailer, is seeking a dynamic and experienced Retail Store Manager to lead their flagship store in the heart of **Brighton, East Sussex, UK**. This is an exciting opportunity for a passionate individual with a proven track record in retail management to drive sales, enhance customer experience, and lead a high-performing team. You will be responsible for all aspects of store operations, from visual merchandising and stock management to staff recruitment, training, and performance development. The ideal candidate will possess exceptional leadership qualities, a strong commercial mindset, and a genuine passion for delivering outstanding customer service.

Key Responsibilities:
  • Oversee all daily store operations, ensuring smooth and efficient functioning of the retail environment.
  • Drive sales performance, setting targets for the team and implementing strategies to achieve and exceed them.
  • Manage inventory levels, including stocktakes, ordering, and stock control, to minimise shrinkage and maximise product availability.
  • Create and maintain visually appealing merchandising displays in line with brand guidelines.
  • Recruit, train, and develop a motivated and high-performing sales team.
  • Provide ongoing coaching and performance feedback to staff, fostering a culture of continuous improvement.
  • Ensure the delivery of exceptional customer service, resolving customer queries and complaints effectively.
  • Monitor store KPIs, analysing sales data and customer feedback to identify trends and areas for improvement.
  • Manage store budgets, including payroll, expenses, and operational costs, to ensure profitability.
  • Uphold company standards for health, safety, and security within the store.
  • Act as an ambassador for the brand, embodying its values and ensuring a positive store image.
Qualifications and Experience:
  • Proven experience as a Retail Store Manager or Assistant Store Manager, with at least 3-5 years in a leadership role.
  • Demonstrated success in driving sales and achieving retail targets.
  • Strong understanding of visual merchandising principles and inventory management.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional customer service skills, with a passion for creating memorable shopping experiences.
  • Proficiency in Point of Sale (POS) systems and MS Office Suite.
  • Strong communication, interpersonal, and problem-solving abilities.
  • A flexible approach to working hours, including weekends and public holidays, as required by the business.
  • Passion for fashion and an understanding of current retail trends.
This role is based in our client's flagship store in **Brighton, East Sussex, UK**, and is a fantastic opportunity to lead and inspire a team within a dynamic retail environment. Our client offers a competitive salary, attractive bonus structure, and staff discounts.
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Retail Operations Manager

BN1 1AA East Sussex, South East £45000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is looking for a highly motivated and results-driven Retail Operations Manager to oversee operations for multiple stores in and around Brighton, East Sussex, UK . This is a field-based role requiring regular travel between locations. You will be responsible for ensuring the smooth and efficient day-to-day running of retail outlets, focusing on achieving sales targets, maintaining high standards of customer service, and managing store staff effectively. Key responsibilities include inventory management, visual merchandising, implementing operational procedures, staff recruitment and training, and controlling operational costs. You will analyse sales data to identify trends and opportunities for improvement, and develop strategies to enhance profitability and customer satisfaction. The ideal candidate will have a proven track record in retail management, excellent leadership and people management skills, and a strong understanding of retail operations. You should be adept at problem-solving, have a customer-centric approach, and be passionate about delivering exceptional retail experiences. A proactive and hands-on management style is essential, along with the ability to motivate teams and drive performance. This role offers the chance to make a significant impact on the company's retail success and provides opportunities for career advancement within a growing organisation. Your leadership will be key to fostering a positive store environment and driving commercial success across all assigned locations.
This advertiser has chosen not to accept applicants from your region.

Retail Store Manager

BN1 1AA East Sussex, South East £35000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is looking for an experienced and dynamic Retail Store Manager to lead their flagship store in the heart of Brighton . This role requires a passionate individual with a proven ability to drive sales, manage teams effectively, and deliver exceptional customer experiences. You will be responsible for all aspects of store operations, from inventory management and visual merchandising to staff recruitment, training, and performance management. The ideal candidate is a natural leader with a keen eye for detail and a commitment to upholding brand standards.

Responsibilities:
  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead, motivate, and develop a high-performing team of retail associates.
  • Drive sales performance by implementing effective sales strategies and promoting product knowledge.
  • Ensure exceptional customer service standards are consistently met.
  • Manage inventory levels, stock control, and ordering processes.
  • Implement and maintain visual merchandising standards to create an appealing store environment.
  • Recruit, train, and onboard new staff members.
  • Conduct performance reviews and provide ongoing coaching and development opportunities for the team.
  • Manage store budgets, payroll, and expenses.
  • Ensure compliance with all health, safety, and security regulations.
  • Analyze sales data and market trends to identify opportunities for growth.

Qualifications:
  • Previous experience as a Retail Store Manager or Assistant Manager.
  • Demonstrated success in achieving sales targets and driving store performance.
  • Strong leadership, team management, and motivational skills.
  • Excellent customer service and interpersonal abilities.
  • Proficiency in retail operations, including inventory management and visual merchandising.
  • Experience with point-of-sale (POS) systems and retail management software.
  • Ability to analyze sales data and make informed business decisions.
  • Strong problem-solving skills and a proactive approach.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Passion for retail and delivering outstanding customer experiences.

This is a fantastic opportunity for a motivated retail professional to take on a leadership role in a vibrant city location. You will be instrumental in shaping the success of the store and contributing to a positive shopping environment for customers.
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Senior Retail Operations Manager

BN1 1NG East Sussex, South East £55000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a highly experienced and motivated Senior Retail Operations Manager to oversee and optimize operations across multiple retail locations in the vibrant city of Brighton, East Sussex, UK . This pivotal role demands a strategic thinker with a proven track record in driving sales, managing P&Ls, and ensuring exceptional customer experiences. You will be responsible for developing and implementing operational strategies that align with the company's vision, enhancing efficiency, and maximizing profitability.

Key Responsibilities include:
  • Developing and executing strategic operational plans to achieve company objectives and sales targets.
  • Managing the daily operations of retail stores, including staffing, inventory management, merchandising, and loss prevention.
  • Monitoring financial performance, including sales, costs, and profitability, and taking corrective action as needed.
  • Leading, coaching, and developing a team of store managers and retail staff to foster a high-performance culture.
  • Ensuring compliance with all company policies, procedures, and legal regulations.
  • Implementing and maintaining high standards of customer service to drive customer satisfaction and loyalty.
  • Analyzing sales data and market trends to identify opportunities for growth and improvement.
  • Collaborating with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
  • Overseeing store maintenance, safety, and security protocols.
  • Driving operational excellence through continuous improvement initiatives.

The ideal candidate will possess a Bachelor's degree in Business Administration, Marketing, or a related field. A minimum of 5-7 years of progressive experience in retail management, with at least 3 years in a senior leadership role, is essential. Strong financial acumen, excellent leadership and communication skills, and a deep understanding of retail operations and consumer behaviour are required. Proficiency in retail management software and MS Office Suite is expected. You must be adept at problem-solving, decision-making, and managing multiple priorities in a fast-paced environment. This role requires a hands-on approach and a commitment to setting and achieving ambitious goals.
This advertiser has chosen not to accept applicants from your region.

Senior Retail Store Manager

BN1 1XX East Sussex, South East £35000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a dynamic and customer-focused retail brand, is seeking an experienced and highly motivated Senior Retail Store Manager to lead their flagship store located in the vibrant city of **Brighton, East Sussex, UK**. This is a pivotal role responsible for driving sales, managing a team, and ensuring an exceptional customer experience. As a Senior Retail Store Manager, you will oversee all day-to-day operations, from stock management and visual merchandising to staff training and performance development. You will be tasked with developing and implementing strategic sales plans to achieve targets and foster brand loyalty. Key responsibilities include creating an engaging and motivating work environment, recruiting and retaining top talent, managing operational costs, and ensuring compliance with all company policies and procedures. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a proven track record in retail management. You should be adept at analysing sales data, identifying trends, and implementing effective solutions to drive profitability. A passion for fashion/retail and a deep understanding of customer service excellence are essential. We are looking for someone who can inspire their team to exceed expectations and uphold the brand's reputation. This role requires a hands-on approach and a commitment to setting high standards across all aspects of store performance.

Responsibilities:
  • Lead and motivate a team of retail staff to achieve sales targets and provide outstanding customer service.
  • Manage inventory levels, stocktakes, and implement effective visual merchandising strategies.
  • Develop and execute local marketing initiatives to drive footfall and sales.
  • Conduct staff training, performance reviews, and identify development opportunities.
  • Ensure the store operates efficiently, adhering to all health and safety regulations and company policies.
  • Handle customer inquiries and resolve complaints with professionalism and efficiency.
  • Monitor sales performance, analyse data, and report on key metrics to senior management.
  • Create an inclusive and positive store culture that reflects the brand's values.
Qualifications:
  • Proven experience in a senior retail management role, preferably within a fast-paced environment.
  • Strong understanding of retail operations, merchandising, and inventory control.
  • Excellent leadership, team management, and communication skills.
  • Ability to analyse sales data and develop strategic action plans.
  • Customer-centric approach with a passion for delivering exceptional service.
  • Proficiency in retail management software and MS Office Suite.
This advertiser has chosen not to accept applicants from your region.
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Senior Retail Store Manager

BN1 1AA East Sussex, South East £35000 annum + bon WhatJobs

Posted 5 days ago

Job Viewed

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Job Description

full-time
Our client is seeking an accomplished and dynamic Senior Retail Store Manager to lead operations at their flagship store in Brighton, East Sussex, UK . This is a pivotal role responsible for driving sales, ensuring exceptional customer experiences, and managing all aspects of store performance. The ideal candidate will possess a proven track record in retail management, demonstrating strong leadership qualities, commercial acumen, and a passion for delivering outstanding customer service. You will be responsible for building and motivating a high-performing store team, setting sales targets, managing inventory, maintaining visual merchandising standards, and ensuring operational efficiency. A deep understanding of retail KPIs, financial management, and loss prevention strategies is crucial. You will foster a positive and engaging store environment that aligns with the brand's values and objectives. This role requires excellent communication and interpersonal skills, the ability to problem-solve effectively, and a proactive approach to identifying and capitalising on business opportunities. Experience in managing staff, implementing training programs, and driving team performance will be highly valued. Join our client and play a key role in shaping the success of their prominent retail presence in Brighton. This is an excellent opportunity for a motivated individual to advance their retail management career.

Key Responsibilities:
  • Manage all day-to-day operations of the retail store to ensure smooth and efficient functioning.
  • Drive sales performance by setting ambitious targets and implementing effective sales strategies.
  • Lead, coach, and motivate a team of retail associates to achieve individual and store goals.
  • Provide exceptional customer service, fostering customer loyalty and ensuring a positive shopping experience.
  • Manage inventory levels, including ordering, receiving, and stock control, to minimize stockouts and overstock situations.
  • Implement and maintain visual merchandising standards to create an attractive and engaging store environment.
  • Oversee store profitability, including budget management, expense control, and sales analysis.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Conduct regular staff training and performance reviews to foster professional development.
  • Handle customer complaints and resolve issues effectively to maintain customer satisfaction.

Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager, preferably in a high-volume retail environment.
  • Demonstrated success in driving sales, managing teams, and controlling store operations.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent understanding of retail KPIs, inventory management, and visual merchandising.
  • Ability to motivate and develop a retail team.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Passion for delivering outstanding customer service.
  • High school diploma required; associate's or bachelor's degree in business or a related field is a plus.
This advertiser has chosen not to accept applicants from your region.

Senior Retail Store Manager

BN1 1NR East Sussex, South East £45000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Senior Retail Store Manager to lead their flagship store located in the heart of Brighton, East Sussex, UK . This is a critical role responsible for driving sales, managing a diverse team, and ensuring an exceptional customer experience. The ideal candidate will have a proven track record in retail management, demonstrating strong leadership, commercial acumen, and a passion for fashion or lifestyle products.

Key responsibilities will include:
  • Developing and implementing sales strategies to achieve and exceed store targets.
  • Recruiting, training, motivating, and managing store staff to foster a high-performing team culture.
  • Overseeing daily store operations, including visual merchandising, stock management, and loss prevention.
  • Ensuring compliance with company policies and procedures, as well as health and safety regulations.
  • Managing store budgets, controlling expenses, and optimising profitability.
  • Building strong relationships with customers, resolving issues, and gathering feedback to enhance service delivery.
  • Maintaining store standards to the highest level, ensuring a clean, organised, and appealing shopping environment.
  • Collaborating with the wider management team on marketing initiatives and promotional activities.
  • Monitoring industry trends and competitor activities to identify opportunities for growth.
  • Contributing to the overall success and strategic direction of the retail division.

Qualifications and Skills:
  • A minimum of 5 years of experience in retail management, with at least 2 years in a senior role.
  • Demonstrable success in driving sales performance and achieving KPIs.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong understanding of retail operations, visual merchandising, and inventory control.
  • Proficiency in point-of-sale (POS) systems and retail management software.
  • Ability to analyse sales data and make informed business decisions.
  • A proactive and results-oriented approach with a commitment to customer service excellence.
  • Flexibility to work a mix of in-store and remote management duties as required.
This is an exciting opportunity for a motivated individual looking to advance their career in a vibrant retail setting. You will be instrumental in shaping the customer journey and fostering a positive work environment.
This advertiser has chosen not to accept applicants from your region.

Senior Retail Operations Manager

BN1 1AA East Sussex, South East £45000 Annually WhatJobs

Posted 6 days ago

Job Viewed

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Job Description

full-time
Our client, a renowned national retail brand, is looking for an experienced and dynamic Senior Retail Operations Manager to oversee operations for multiple stores in and around **Brighton, East Sussex, UK**. This role demands a strategic approach to driving sales performance, enhancing customer experience, and ensuring operational excellence across all locations.

As a Senior Retail Operations Manager, you will be responsible for managing and motivating store teams, setting clear performance targets, and implementing strategies to achieve sales and profitability goals. You will oversee inventory management, visual merchandising standards, and store presentation to ensure a compelling shopping environment. Ensuring compliance with all company policies, procedures, and health and safety regulations will be paramount. You will play a key role in staff recruitment, training, and development, fostering a high-performance culture. Analyzing sales data, market trends, and customer feedback to identify opportunities for improvement and implement corrective actions will be a core function. You will also manage operational budgets, control costs, and optimize resource allocation across your designated stores. Effective communication and collaboration with regional management, head office departments, and store teams are essential for success.

The ideal candidate will possess a Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 6-8 years of progressive experience in retail management, including significant experience in multi-site management. A proven track record of driving sales growth, managing teams, and delivering exceptional customer service is essential. Strong leadership, decision-making, and problem-solving skills are required. You should have excellent financial acumen, with experience in budget management and P&L analysis. Outstanding communication, interpersonal, and presentation skills are necessary for engaging with diverse stakeholders. Familiarity with retail management software and inventory control systems is desirable. A flexible approach to working hours, including evenings and weekends as required by business needs, is expected. This role involves regular travel between store locations.

This hybrid role offers the flexibility to work both in-store and remotely for certain administrative tasks, alongside opportunities for travel. We provide a competitive salary, performance-based incentives, and extensive career development opportunities within a supportive and dynamic retail environment. If you are a results-driven leader passionate about retail, we invite you to apply.
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