68 Retail Sector jobs in Wigan

Retail Operations Manager

L3 3AN Liverpool, North West £40000 Annually WhatJobs

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full-time
Our client, a prominent and expanding retail group, is seeking a motivated and experienced Retail Operations Manager to oversee multiple store locations in and around Liverpool, Merseyside, UK . This role offers a hybrid working model, allowing for effective management both in-store and remotely. You will be responsible for driving sales performance, ensuring exceptional customer service, and optimizing operational efficiency across your designated retail outlets. The ideal candidate will have a strong understanding of retail management, team leadership, and inventory control. You will work closely with store managers and regional teams to implement strategic initiatives and achieve business objectives.

Key Responsibilities:
  • Manage day-to-day operations of assigned retail stores, ensuring high standards of performance.
  • Drive sales and profitability targets through effective merchandising, promotions, and customer engagement.
  • Lead, train, and motivate store teams to deliver outstanding customer service.
  • Oversee inventory management, stock control, and loss prevention strategies.
  • Ensure compliance with all company policies, procedures, and health & safety regulations.
  • Implement visual merchandising standards to enhance store appeal and product presentation.
  • Analyze sales data and operational metrics to identify trends and areas for improvement.
  • Develop and manage store budgets, controlling expenses and optimizing resource allocation.
  • Conduct regular store visits and performance reviews with store managers.
  • Foster a positive and productive working environment for all store staff.
Qualifications:
  • Proven experience in retail management, with a strong understanding of store operations.
  • Demonstrated ability to lead and develop high-performing retail teams.
  • Excellent sales, customer service, and communication skills.
  • Strong understanding of inventory management and loss prevention techniques.
  • Proficiency in retail management software and MS Office Suite.
  • Ability to work independently and manage multiple priorities in a hybrid work environment.
  • Strong analytical and problem-solving skills.
  • Passion for the retail industry and customer satisfaction.
  • Flexibility to travel within the designated region as required.
This hybrid role in Liverpool, Merseyside, UK , offers a fantastic opportunity to drive retail success. Join our client's dedicated team and contribute to their continued growth and reputation for quality.
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Retail Operations Manager

L3 1DA Liverpool, North West £40000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a leading retail brand, is seeking a highly motivated and experienced Retail Operations Manager to oversee their stores in the Liverpool, Merseyside, UK area. This is a critical role focused on driving operational excellence, maximising sales performance, and ensuring an exceptional customer experience across multiple retail locations. The successful candidate will be responsible for managing store budgets, inventory control, staff scheduling, and implementing company policies and procedures. You will lead and inspire a team of store managers and staff, providing training, coaching, and performance management to foster a high-achieving culture. Key responsibilities include analysing sales data, identifying trends, and developing strategic plans to boost profitability and market share. You will ensure visual merchandising standards are met, stock levels are optimised, and loss prevention measures are effectively implemented. This role requires a strong understanding of retail operations, customer service best practices, and the ability to motivate teams in a fast-paced environment. You will be the primary point of contact for operational matters within your designated region, liaising with head office departments to ensure seamless operations. The Retail Operations Manager will also be instrumental in driving initiatives related to store renovations, new openings, and special promotions. A proactive approach to problem-solving and a passion for the retail industry are essential. The ideal candidate will possess a proven track record in multi-site retail management and a commitment to delivering outstanding results. This position requires regular travel between store locations within the specified region.
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Retail Operations Manager

L1 1AA Liverpool, North West £45000 Annually WhatJobs

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full-time
Our client, a prominent and expanding retail group, is seeking a dedicated and dynamic Retail Operations Manager to oversee their stores in the Liverpool region. This role, based primarily within the store network in Liverpool, Merseyside, UK , requires a hands-on approach and a strong understanding of retail operations, customer service, and team leadership. You will be responsible for ensuring the smooth and profitable running of multiple retail outlets.

As a Retail Operations Manager, you will focus on driving sales performance, optimizing operational efficiency, and maintaining high standards of customer experience across all assigned stores. You will lead and inspire store management teams, providing them with the guidance and support needed to achieve their targets. Your responsibilities will include managing inventory, implementing visual merchandising standards, ensuring compliance with company policies, and driving initiatives to enhance customer loyalty and store profitability. This role requires excellent people management skills, a strategic mindset, and a passion for delivering exceptional retail experiences.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning.
  • Drive sales performance and achieve store revenue targets through effective sales strategies and team motivation.
  • Manage inventory levels, stock control, and loss prevention measures to maximize profitability.
  • Ensure exceptional customer service standards are consistently met and exceeded across all stores.
  • Lead, train, and develop store managers and their teams, fostering a positive and productive work environment.
  • Implement and maintain visual merchandising standards to create an appealing and engaging shopping experience.
  • Monitor operational costs and identify opportunities for efficiency improvements.
  • Ensure compliance with all health, safety, and security regulations.
  • Analyze sales data and performance metrics to identify trends and develop action plans.
  • Collaborate with head office departments on marketing initiatives, product launches, and operational improvements.
Qualifications:
  • Proven experience in retail management, with at least 5 years in a multi-site management role.
  • Demonstrated success in driving sales growth and managing operational efficiency in a retail environment.
  • Strong understanding of inventory management, visual merchandising, and loss prevention.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to motivate and develop teams to achieve high performance.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Strong analytical skills and the ability to interpret sales data.
  • A customer-centric approach with a passion for delivering outstanding service.
  • Flexibility to work varied hours, including evenings, weekends, and holidays as required by retail operations.
This is a key role within our retail operations, offering the chance to significantly influence performance within the Liverpool, Merseyside, UK area. If you are a motivated and experienced retail leader, we invite you to apply.
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Head of Retail Operations

L1 8JQ Liverpool, North West £75000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a prestigious and rapidly expanding retail brand, is seeking an accomplished and strategic Head of Retail Operations to oversee their operations based in Liverpool, Merseyside, UK . This senior leadership position is critical to driving operational excellence, enhancing customer experience, and maximizing profitability across all retail locations. You will be instrumental in developing and implementing innovative operational strategies that align with the company's growth objectives and market position.

The Head of Retail Operations will be responsible for managing a complex network of stores, leading regional managers, and ensuring adherence to brand standards, operational efficiency, and compliance with all relevant regulations. This role demands a proactive approach to identifying areas for improvement, implementing best practices in inventory management, visual merchandising, staff training, and customer service. You will develop and manage operational budgets, analyze sales data to identify trends and opportunities, and collaborate closely with marketing, merchandising, and supply chain teams to ensure seamless execution of retail strategies. The successful candidate will possess strong analytical skills, a deep understanding of retail dynamics, and a proven ability to inspire and motivate large, geographically dispersed teams. Experience in multi-site retail management and a passion for delivering exceptional customer journeys are essential. This is a high-impact role offering significant opportunities for professional growth and influence within a thriving retail organization situated in the heart of Liverpool, Merseyside, UK .

Responsibilities:
  • Develop and execute comprehensive retail operational strategies to drive sales and profitability.
  • Oversee the day-to-day operations of multiple retail stores, ensuring consistent brand experience.
  • Lead, mentor, and develop a team of regional and store managers.
  • Implement and maintain high standards for visual merchandising, inventory control, and loss prevention.
  • Analyze sales performance, operational metrics, and customer feedback to identify areas for improvement.
  • Manage operational budgets, forecasts, and P&L statements for the retail division.
  • Collaborate with cross-functional teams to support product launches, marketing campaigns, and promotional activities.
  • Ensure compliance with health, safety, and employment regulations.
  • Drive initiatives to enhance customer satisfaction and loyalty.
  • Champion a culture of continuous improvement and operational excellence.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • 10+ years of experience in retail management, with at least 5 years in a senior operational leadership role overseeing multiple locations.
  • Proven track record of driving significant improvements in sales, profitability, and operational efficiency.
  • Strong understanding of retail KPIs, financial management, and budget control.
  • Exceptional leadership, team management, and communication skills.
  • Proficiency in retail management software and data analysis tools.
  • Ability to travel as required to various store locations.

If you are a results-oriented leader with a passion for retail and a vision for operational success, apply today to lead our client's retail endeavors in Liverpool, Merseyside, UK .
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Senior Retail Operations Manager

M1 1AE Manchester, North West £45000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a renowned and dynamic retail brand, is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee their extensive operations in and around Manchester, Greater Manchester, UK . This role is crucial for ensuring the smooth and efficient running of multiple retail outlets, driving sales performance, and maintaining exceptional customer experiences. The ideal candidate will have a proven track record in retail management, with a strong emphasis on operational excellence, team leadership, and strategic planning. You will be responsible for managing store managers, developing operational strategies, and implementing best practices across all locations. Key duties include optimizing inventory management, implementing visual merchandising standards, and ensuring compliance with health and safety regulations. This position demands excellent leadership abilities, a keen understanding of the retail landscape, and the capacity to foster a positive and productive work environment. You will be instrumental in driving profitability, enhancing brand presence, and ensuring customer satisfaction.

Responsibilities:
  • Oversee the daily operations of multiple retail stores, ensuring efficiency and profitability.
  • Manage, mentor, and develop a team of store managers and staff.
  • Implement and enforce operational policies, procedures, and standards.
  • Develop and execute strategic plans to achieve sales targets and business objectives.
  • Monitor inventory levels, optimize stock management, and minimize shrinkage.
  • Ensure compliance with health, safety, and legal regulations across all retail locations.
  • Drive exceptional customer service standards and address customer feedback effectively.
  • Implement visual merchandising guidelines to enhance store appeal and product presentation.
  • Analyze sales data and performance metrics to identify trends and opportunities for improvement.
  • Conduct regular store visits and performance reviews.
  • Manage operational budgets and control expenses.
Qualifications:
  • Proven experience in a senior retail management role, overseeing multiple locations.
  • Strong understanding of retail operations, merchandising, and inventory management.
  • Excellent leadership, team-building, and motivational skills.
  • Demonstrated ability to drive sales performance and achieve targets.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in retail management software and MS Office Suite.
  • Ability to work flexible hours, including weekends and holidays as required.
  • A strategic thinker with a hands-on approach to management.
  • Experience in developing and implementing operational strategies.
  • Candidates must be legally eligible to work in the UK.
This is a fantastic opportunity to join a leading retail organization and play a key role in shaping its operational future in the vibrant Manchester area. Take the next step in your retail management career.
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Senior Retail Operations Manager

M1 1AN Manchester, North West £45000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a leading retail brand, is seeking an experienced Senior Retail Operations Manager to oversee their store operations in the vibrant city of Manchester, Greater Manchester . This role requires a dynamic leader with a proven track record in driving sales, managing teams, and optimizing in-store experiences. You will be responsible for ensuring the smooth and efficient running of multiple retail locations, upholding brand standards, and achieving key performance indicators. The ideal candidate possesses strong leadership qualities, exceptional organizational skills, and a passion for customer service.
Responsibilities:
  • Manage and direct the day-to-day operations of designated retail stores, ensuring high standards of performance.
  • Lead, motivate, and develop store management teams to achieve sales targets and operational excellence.
  • Oversee inventory management, stock control, and visual merchandising to maximize product presentation and sales.
  • Implement and enforce company policies, procedures, and operational standards across all stores.
  • Monitor key performance indicators (KPIs) such as sales, customer satisfaction, and profitability, identifying areas for improvement.
  • Ensure compliance with health and safety regulations and maintain a secure store environment.
  • Manage store budgets, controlling operational costs and optimizing resource allocation.
  • Foster a positive and customer-centric store culture, driving exceptional customer service.
  • Conduct regular store visits and performance reviews, providing constructive feedback and support to store teams.
  • Collaborate with head office departments, including marketing, merchandising, and HR, to align store operations with broader business objectives.
Qualifications:
  • A minimum of 7 years of experience in retail management, with at least 3 years in a multi-site or senior supervisory role.
  • Demonstrated success in achieving and exceeding sales and operational targets.
  • Strong understanding of retail operations, including inventory, merchandising, and loss prevention.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional communication, interpersonal, and problem-solving abilities.
  • Proficiency in retail management software and POS systems.
  • A passion for customer service and creating positive shopping experiences.
  • Ability to travel regularly within the assigned region.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • Must be legally eligible to work in the UK.
This is an excellent opportunity for a seasoned retail professional to advance their career within a respected organization. Join us in Manchester and be part of a team dedicated to retail excellence.
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Senior Retail Operations Manager

M1 6DA Manchester, North West £60000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is looking for a highly motivated and experienced Senior Retail Operations Manager to oversee and optimize store operations across multiple locations in and around Manchester, Greater Manchester, UK . This role is critical to ensuring exceptional customer experiences, driving sales performance, and maintaining operational efficiency throughout the retail network. The successful candidate will be responsible for developing and implementing strategic operational plans, setting performance targets, and leading a team of regional and store managers.

Key duties include analyzing sales data, identifying areas for improvement, and implementing best practices in merchandising, inventory management, and loss prevention. You will champion a culture of customer service excellence, ensuring that all staff are trained to deliver outstanding customer interactions. The Senior Retail Operations Manager will also play a key role in budget management, controlling operational expenses, and maximizing profitability. This position requires a strong understanding of retail dynamics, market trends, and the competitive landscape. You will be adept at fostering a positive and productive work environment, motivating teams to achieve their full potential. This role involves significant travel to various store locations within the designated region. The ability to build strong relationships with stakeholders at all levels, including senior management and store staff, is paramount. You will also be involved in the recruitment and development of talent within the operations team. We are seeking a proactive leader with a proven history of driving significant improvements in retail performance.

Qualifications and Experience:
  • Bachelor's degree in Business Management, Retail Management, or a related discipline.
  • Minimum of 7 years of progressive experience in retail operations management, with a significant portion in a senior leadership role.
  • Demonstrated success in managing large-scale retail operations and driving significant improvements in sales, profitability, and customer satisfaction.
  • Strong leadership and team management skills, with a proven ability to inspire and motivate diverse teams.
  • Excellent understanding of retail financial principles, including P&L management and budget control.
  • Proficiency in retail management software and data analysis tools.
  • Exceptional communication, negotiation, and problem-solving abilities.
  • Ability to travel regularly within the Manchester region and surrounding areas.
  • Experience in developing and implementing operational policies and procedures.
  • A keen eye for detail and a commitment to operational excellence.
  • Passion for the retail industry and a deep understanding of customer needs.
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Remote Retail Operations Manager

M1 1AN Manchester, North West £55000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a prominent name in the retail sector, is seeking a strategic and results-driven Remote Retail Operations Manager to oversee and optimize their online and multi-channel operations. This is a fully remote position, offering the chance to shape the customer experience and drive operational efficiency from anywhere in the UK. You will be responsible for developing and implementing strategies to enhance the customer journey, manage inventory flow, streamline fulfillment processes, and ensure seamless integration across all sales channels. The ideal candidate will have a deep understanding of e-commerce, supply chain management, and customer service within the retail industry, coupled with strong analytical and leadership skills.

Key Responsibilities:
  • Develop and execute strategies to improve online sales performance and customer satisfaction.
  • Oversee day-to-day e-commerce operations, including website management, order processing, and customer support.
  • Manage inventory levels and forecasting to ensure product availability and minimize stockouts.
  • Optimize fulfillment and logistics processes to ensure timely and cost-effective delivery.
  • Analyze sales data, website traffic, and customer feedback to identify trends and areas for improvement.
  • Collaborate with marketing, merchandising, and technology teams to ensure a cohesive customer experience.
  • Develop and implement policies and procedures to enhance operational efficiency and compliance.
  • Lead and mentor remote operational teams, fostering a culture of excellence and accountability.
  • Manage relationships with third-party logistics providers and other vendors.
  • Ensure all operations adhere to company standards, legal requirements, and sustainability goals.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
  • Significant experience (6+ years) in retail operations, with a strong focus on e-commerce and multi-channel management.
  • Proven track record of driving sales growth and improving operational efficiency.
  • In-depth knowledge of e-commerce platforms, CRM systems, and inventory management software.
  • Strong analytical skills and the ability to interpret complex data to make informed decisions.
  • Excellent leadership and team management skills, particularly in a remote setting.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Experience with supply chain and logistics management.
  • Familiarity with digital marketing strategies and customer acquisition techniques.
  • Ability to adapt to a fast-paced and evolving retail landscape.
This is a pivotal role for an ambitious retail leader looking to make a substantial impact on a company's growth and customer engagement strategy, all within a fully remote capacity.
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Remote Retail Operations Manager

M1 1AN Manchester, North West £50000 Annually WhatJobs

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full-time
Our client is seeking a highly organized and proactive Remote Retail Operations Manager to oversee and optimize operations across their extensive retail network. This role is fully remote, offering the flexibility to work from anywhere within the UK. You will be responsible for developing and implementing efficient operational strategies, managing budgets, and ensuring the smooth running of day-to-day retail activities. Key duties include analysing sales data to identify trends and opportunities for improvement, implementing new operational policies and procedures, and collaborating closely with store managers and regional directors to achieve sales targets and enhance customer satisfaction. You will also be tasked with overseeing inventory management, supply chain logistics, and compliance with health and safety regulations. Strong leadership and communication skills are vital, as you will be managing a distributed team and liaising with various departments. The ideal candidate will have a proven track record in retail management, with a deep understanding of retail operations, merchandising, and customer service best practices. Experience in managing remote teams and utilizing digital collaboration tools is essential. You should possess excellent analytical skills, with the ability to interpret complex data and make informed decisions. A Bachelor's degree in Business Administration, Retail Management, or a related field is preferred. If you are passionate about retail, possess exceptional organizational skills, and thrive in a remote-first environment, this is an excellent opportunity to make a significant impact. This position requires a self-starter attitude, excellent time management, and the ability to motivate and lead a team without direct physical oversight. You will be the central point of contact for operational excellence across all retail locations.
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Director of Retail Operations

M3 4AA Manchester, North West £90000 Annually WhatJobs

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full-time
Our client is searching for a visionary and highly experienced Director of Retail Operations to lead their extensive retail network. This key management position, based in **Manchester, Greater Manchester, UK**, will be instrumental in driving operational excellence, enhancing customer experience, and achieving ambitious sales targets across all retail locations. As the Director of Retail Operations, you will be responsible for developing and executing strategic plans that optimize store performance, streamline operations, and foster a culture of continuous improvement. Your role will involve overseeing store management teams, setting performance benchmarks, managing budgets, and ensuring consistent brand standards are met. The ideal candidate will possess a wealth of experience in retail management, with a proven track record of success in leading large-scale operations and driving significant growth. Strong leadership, strategic thinking, and exceptional people management skills are crucial. You will be adept at analyzing sales data, identifying market trends, and implementing innovative strategies to enhance profitability and customer satisfaction. This role requires a deep understanding of retail best practices, supply chain logistics, and inventory management. You will be responsible for inspiring and motivating your teams, developing talent, and ensuring a positive and productive work environment. This is a leadership role with a substantial impact on the company's success, offering excellent opportunities for professional advancement within a dynamic retail environment. If you are a results-driven leader with a passion for retail and a talent for operational innovation, we encourage you to apply.
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