227 Retail Stores jobs in the United Kingdom

• Oversee all day-to-day operations of the retail store, ensuring a seamless and positive customer experience.
• Drive sales performance, set targets, and implement strategies to achieve and exceed revenue goals.
• Manage, train, and motivate a team of store associates and assistant managers.
• Ensure compliance with all company policies, procedures, and standards, including visual merchandising and inventory management.
• Monitor inventory levels, conduct stocktakes, and minimize stock loss.
• Manage store budgets, controlling expenses and optimizing profitability.
• Develop and maintain strong customer relationships, resolving customer issues effectively.
• Implement and oversee operational procedures for opening and closing the store, cash handling, and security.
• Analyze sales data and customer feedback to identify trends and opportunities for improvement.
• Foster a positive and productive work environment, promoting team collaboration and individual development.

• Proven experience (5+ years) in retail management, with a strong track record of success in driving sales and operational efficiency.
• Experience managing teams of 10 or more employees.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of retail sales techniques, merchandising, and customer service principles.
• Proficiency in using POS systems and retail management software.
• Ability to analyze sales data and translate insights into actionable strategies.
• Demonstrated ability to manage budgets and control costs.
• Passion for the retail industry and delivering exceptional customer experiences.
• High school diploma required; Bachelor's degree in Business or related field is a plus.
• Must be able to work on-site in Sunderland, Tyne and Wear, UK .

• Lead and manage a team of store managers and staff, fostering a positive and productive work environment.
• Drive sales performance across all assigned stores, setting targets and monitoring progress.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Oversee inventory management, stock control, and loss prevention strategies.
• Implement and maintain visual merchandising guidelines to create an attractive and engaging store environment.
• Manage operational budgets, including staffing, expenses, and profitability.
• Recruit, train, and develop store personnel to build a high-performing team.
• Ensure compliance with all health, safety, and security regulations.
• Analyze sales data and customer feedback to identify areas for improvement and implement action plans.
• Collaborate with the corporate office on marketing initiatives and product launches.

• Oversee all daily operations of the store, ensuring smooth and efficient running.
• Achieve and exceed sales targets through effective sales strategies and team motivation.
• Manage inventory levels, stock control, and loss prevention measures.
• Develop and implement visual merchandising standards to enhance store appeal.
• Recruit, train, and develop a high-performing store team.
• Create and manage staff rotas to ensure adequate coverage.
• Monitor and control store expenses to meet budgetary goals.
• Ensure compliance with all health, safety, and security regulations.
• Foster a positive and engaging work environment for all staff.
• Deliver exceptional customer service to drive loyalty and satisfaction.
• Analyze sales reports and KPIs to identify areas for improvement.
• Act as a brand ambassador, upholding company values and standards.

• Minimum of 5 years of experience in retail management, with at least 2 years in a senior supervisory or management role.
• Proven ability to drive sales and manage store profitability.
• Strong understanding of retail operations, inventory management, and visual merchandising.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and develop a diverse team.
• Proficiency in retail management software and POS systems.
• A passion for fashion and a keen eye for detail.
• Flexibility to work a varied schedule, including evenings and weekends.

Store Operations Manager

Our client is looking for a Store Operations Manager to join the management team of this key retail store.

In this role you will be a key member of the store senior management team and will report to the Store Manager.

What are we looking for?

To be successful in this role you will be a dedicated and experienced Store Operations Manager. You will lead by example and inspire our retail colleagues to maximise sales and deliver excellent customer service.

You will be responsible for the following:

• Company policies and procedures
• Accuracy of Company documentation
• Reconciliation and banking of all store revenues
• Trading Standards compliance checks
• Store e-mail system usage
• Production of Point of Sale/ price indicators
• Booking on of incoming/outgoing stock
• Processing of damaged stock
• Issuing and inputting stock inventory counts
• Issuing and inputting inter-store transfers
• Ensuring store compliance with Company deadlines
• Processing customer orders
• New starter induction
• New starter reference checks
• Payroll procedures
• Adherence to cash office procedures.

Package:
Up to £28,000 + Package + Benefits

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• Lead and manage all day-to-day store operations.
• Drive sales performance and achieve retail targets.
• Ensure the highest standards of customer service and client engagement.
• Develop and implement effective sales strategies.
• Manage inventory levels, stock control, and visual merchandising.
• Recruit, train, and develop a motivated retail team.
• Oversee store budgeting and financial performance.
• Maintain store security and operational compliance.
• Act as the brand ambassador, upholding brand values and standards.

• Proven experience in retail management, preferably within the luxury sector.
• Strong leadership and team management capabilities.
• Excellent understanding of sales techniques and customer relationship management.
• Demonstrated ability to drive sales and achieve KPIs.
• Proficiency in retail management systems and POS software.
• Exceptional communication, interpersonal, and problem-solving skills.
• A passion for fashion and a keen eye for detail.
• Ability to work flexible hours, including weekends and holidays.

All the details

Summary

As a key member of the Architecture team, you’ll help shape the future of a brand loved by millions. Technology is at the heart of M&S’s transformation, driving innovation for customers and empowering thousands of colleagues every day. We’re investing heavily in architecture because we know it’s the foundation for smarter, faster, and more strategic growth.

As a Tribe Architect within Customer, you’ll take ownership of a broad and impactful portfolio, including loyalty, CRM, banking, personalisation, online selling platforms, fulfilment and returns, contact centres, and the technology that powers our store estate.

You’ll be accountable for defining and realising the target architecture for your tribe, making sure enterprise and system capabilities are fully aligned to business needs. Working closely with solution architects and Principal Engineers, you’ll guide architecture solutions end-to-end, shape technical strategies, and help prioritise delivery to achieve the right outcomes.

This is a chance to bring vision, clarity, and leadership to complex technology landscapes and to make a measurable impact on one of the UK’s most iconic brands.

What you'll do

• Define and deliver the Tribe’s architecture vision, set the roadmap, target states, and technical direction that align with business strategy, ensuring simplification, scalability, and cost optimisation.
• Lead and inspire technical teams, guide solution architects and engineers, mentor future talent, and foster a high-performing, collaborative, and inclusive architecture community.
• Shape technology choices and standards, drive vendor and tooling decisions, set architecture principles and patterns, and ensure solutions align with enterprise models, policies, and compliance requirements.
• Partner with business and product leaders, translate business outcomes into actionable architecture, influence priorities, and co-create executable plans that bring value to customers and colleagues.
• Safeguard and optimise the landscape, ensure security, reliability, lifecycle management, and continuous improvement, while driving innovation and measurable business impact.

Who you are

• Proven architecture expertise, significant experience in solution architecture, with recent hands-on delivery of large-scale digital transformation using Agile ways of working.
• Technical leadership at scale, deep knowledge of architectural patterns, integration, platforms, and modern engineering practices, with the ability to evaluate and apply emerging technologies.
• Strategic influence, experienced in aligning technology, people, and process change to business objectives, with strong commercial acumen and a track record of driving enterprise-wide outcomes.
• Collaboration and communication, exceptional stakeholder engagement skills, able to build consensus across complex environments and inspire cross-functional teams.
• Risk, compliance & change expertise, skilled at balancing innovation with governance, managing risk, and leading change through Agile and enterprise architecture frameworks.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#hybridrole #LI-HYBRID #LI-LS1

• Develop and implement operational strategies to achieve store sales targets, profitability, and key performance indicators (KPIs).
• Oversee all aspects of store operations, including visual merchandising, inventory management, staffing, and customer service standards.
• Lead, motivate, and develop a team of store managers and retail staff, fostering a positive and high-performance culture.
• Ensure consistent delivery of an outstanding customer experience across all flagship locations.
• Manage store budgets, control costs, and identify opportunities for operational improvements and cost savings.
• Implement and maintain high standards of visual merchandising and store presentation.
• Oversee inventory management, stock control, and loss prevention strategies.
• Collaborate with marketing and merchandising teams to align store activities with brand strategies and promotions.
• Ensure compliance with all company policies, procedures, health and safety regulations, and HR best practices.
• Analyse sales data, customer feedback, and market trends to identify opportunities and inform strategic decisions.
• Conduct regular store visits and performance reviews to provide feedback and coaching.
• Act as a brand ambassador, upholding the company's values and reputation.

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum of 7 years of progressive experience in retail management, with a significant focus on operations and multi-store responsibility.
• Proven track record of driving sales growth and achieving operational excellence in a high-end retail environment.
• Strong leadership, team-building, and coaching skills.
• Excellent understanding of retail operations, visual merchandising, inventory management, and customer service principles.
• Proficiency in retail management software and POS systems.
• Strong analytical and problem-solving skills, with the ability to interpret sales data and financial reports.
• Exceptional communication and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities in a fast-paced retail setting.
• Flexibility to travel within the region and work varied hours, including weekends and holidays, as required by business needs.

Sewell Sales Assistant’s at our site in Sutton , Hull, deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.

All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.

Responsibilities and essential job functions include, but are not limited to, the following:

• Greeting customers and providing world-class customer service, supporting customers with their shopping needs, and building relationships to create repeat business
• Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell
• Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
• Assisting stock control and management within the store, including accepting and checking deliveries, re-stocking shelves, rotating stock, date checking and ensuring the store is always stocked to its full sales potential
• Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
• Cleaning and housekeeping on site, within the store, on the till area, in the back of house and on the forecourt, ensuring the site always looks world class
• Be aware of security within the store and on the forecourt.
• Providing support and cover for holidays and sickness as and when required

Requirements

The suitable candidate will have the following

• A passion for delivering a world-class service
• A flexible attitude and approach to covering shifts for the wider team (holidays/sickness). Due to the nature of the business, occasionally we will need you to be open to covering extra shifts that will be over and above your contracted hours.
• A ‘hands on’ approach to working and be able to use own initiative
• A positive, approachable, and professional attitude and demeanour
• A friendly and engaging personality
• The ability to work both as a team member, and alone in a busy working environment
• Possess a positive approach to learning, development, and progression

Benefits

• Alongside a competitive hourly rate of £10.50/£1.00 per hour (paid weekly), you'll get lots of other financial, well-being and training benefits. This includes but is not limited to:
• Up to 00 bonus opportunity per year
• Sewell onthego Store discounts (from 10% up to 20% discount, along with great savings on fuel)
• Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips and many more).
• Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes
• 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience, you'll also have access to bite-size training sessions covering a whole range of topics.
• Length of service, big birthday & milestone celebrations
• Volunteering days (5 paid days per year)