Divisional Operations Director - Multi-Site Retail Management

NR1 3PA Norwich, Eastern £70000 annum + bon WhatJobs

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a highly respected and expanding multi-site retail group, is seeking a strategic and results-driven Divisional Operations Director to lead their operations across a significant portfolio of stores. This is a key leadership position, requiring extensive experience in retail management, P&L responsibility, and a deep understanding of operational excellence. The successful candidate will be responsible for driving sales performance, optimizing operational efficiency, and ensuring exceptional customer experiences across all assigned retail locations. You will work closely with store managers and regional managers to develop and implement strategic initiatives that align with the company's growth objectives. Key responsibilities include managing budgets, forecasting sales, controlling costs, and ensuring compliance with company policies and standards. The ideal candidate will possess strong leadership qualities, excellent decision-making skills, and a proven ability to motivate and develop teams. A thorough understanding of retail best practices, merchandising, inventory management, and staff training is essential. This role demands a hands-on approach, with significant travel required to visit retail sites, assess performance, and provide on-the-ground support. You will be instrumental in shaping the operational strategy and execution of the retail division. Responsibilities:
  • Oversee the operational performance of multiple retail divisions.
  • Develop and implement strategic plans to achieve sales and profitability targets.
  • Manage P&L responsibilities for assigned retail units.
  • Ensure consistent delivery of exceptional customer service and in-store experiences.
  • Drive operational efficiency, inventory management, and visual merchandising standards.
  • Recruit, train, and mentor store and regional management teams.
  • Monitor market trends and competitor activities to identify opportunities and threats.
  • Ensure compliance with all health, safety, and legal regulations.
  • Collaborate with marketing, merchandising, and HR departments to support business goals.
Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 10 years of progressive experience in multi-site retail operations management.
  • Demonstrated success in driving sales growth and profitability in a retail environment.
  • Proven P&L management experience.
  • Strong leadership, team-building, and motivational skills.
  • Excellent understanding of retail operations, merchandising, and customer service principles.
  • Ability to travel extensively to various retail locations.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with a passion for retail excellence.

This role requires you to be based in or near Norwich, Norfolk, UK , and involves significant travel to oversee operations.
This advertiser has chosen not to accept applicants from your region.

Retail Sales Advisor

Wroxham, Eastern Bradley Hatch Jewellers

Posted today

Job Viewed

Tap Again To Close

Job Description

Job description

Bradley Hatch Jewellers is a long-established, family-owned business situated in the heart of the Broads village of Wroxham. Our shop is a constant hive of activity, offering a wide range of products specialising in Fine Diamonds and Vintage Pieces.

An exciting opportunity has arisen for someone to join our team as a Retail Sales Advisor. You will be responsible for delivering outstanding customer service, providing comprehensive advisory sales advice to customers and promoting a unique customer experience.

The role will involve:

  • Engaging with customers and creating a welcoming atmosphere.
  • Providing an exceptional and comprehensive advisory, sales and repair service.
  • Meeting sales objectives.
  • Liaising and building relationships with suppliers and customers.

Essential criteria for the role:

  • Previous experience working within the Jewellery industry. (desirable but not essential)
  • Have a passion for fine jewellery and a critical eye for detail.
  • Ability to communicate with customers and build rapport.
  • Able to use their own initiative with a proactive approach.

The candidate:

  • Minimum of one year within the retail industry.
  • Professional Jewellers qualification (Desirable but not essential as training will be given).

The nature of our business means you will be required to work additional hours at times such as peak trading periods.

Contract type: Full-time & Part-time. (Includes weekends)

Hours: 8.30am – 5.30pm

Salary: Dependant on experience

Closing date: 10th October 2025

Please submit your CV with a covering letter telling us why you feel you are suitable for the post by clicking apply now or email Jane Harvey at alternatively you may by post to the following address:

FAO: Jane Harvey, Bradley Hatch Jewellers, Tunstead Road, Wroxham NR12 8QG

Candidates' applications will only be reviewed if accompanied by a cover letter

Job Types: Full-time, Part-time, Permanent

Pay: From £12.21 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Senior Retail Sales Associate

NR1 1AB Norwich, Eastern £25000 Annually WhatJobs

Posted today

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Norwich, Norfolk, UK**. This role is crucial in driving sales, ensuring exceptional customer service, and contributing to the overall success of the store. As a Senior Sales Associate, you will be a brand ambassador, embodying our client's values and commitment to quality. You will be responsible for assisting customers with product selection, providing detailed information about merchandise, and closing sales efficiently.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Identify customer needs and recommend appropriate products and services.
  • Achieve and exceed personal and store sales targets.
  • Maintain a high level of product knowledge across all store departments.
  • Process transactions accurately using the point-of-sale system.
  • Assist with visual merchandising and store presentation to create an attractive shopping environment.
  • Handle customer inquiries, complaints, and returns with empathy and efficiency.
  • Contribute to inventory management, including stocktakes and replenishment.
  • Train and mentor new sales associates, sharing best practices and product knowledge.
  • Ensure compliance with all company policies and procedures, including health and safety regulations.
  • Open and close the store as required, ensuring all security protocols are followed.
Qualifications and Skills:
  • Proven experience in a retail sales role, with a track record of exceeding targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
  • Strong sales acumen and negotiation abilities.
  • A passion for fashion/products and a keen eye for visual merchandising.
  • Ability to work effectively as part of a team.
  • Flexibility to work various shifts, including weekends and evenings, as required by store operational needs.
  • Basic mathematical skills for transaction processing and inventory counts.
  • A proactive and positive attitude, with a strong work ethic.
  • Previous experience in a supervisory or senior role is advantageous.
  • Understanding of retail operations and stock management principles.
This is an exciting opportunity for a dedicated individual to grow their career within a reputable retail environment. If you are a customer-focused sales professional with a passion for delivering outstanding service, we encourage you to apply. Join us and become an integral part of a supportive and thriving retail team.
This advertiser has chosen not to accept applicants from your region.

Senior Retail Sales Associate

NR2 1AA Norwich, Eastern £25000 Annually WhatJobs

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a leading retailer in Norwich, Norfolk, UK , is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team. This role offers a fantastic opportunity for an individual with a passion for customer service and a proven track record in a fast-paced retail environment. The successful candidate will be instrumental in driving sales, enhancing the customer experience, and contributing to the overall success of the store. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products. This includes providing detailed product information, demonstrating features, and assisting with purchasing decisions. A key part of your role will involve maintaining an impeccably presented sales floor, ensuring merchandise is attractively displayed, and stock levels are managed effectively. You will also be involved in visual merchandising initiatives, contributing creative ideas to seasonal displays and promotions. Furthermore, you will support the store management team in operational duties, including opening and closing procedures, cash handling, and inventory management. Exceptional interpersonal skills are paramount, as you will be a key point of contact for customers, building rapport and fostering loyalty. Experience in handling customer inquiries, resolving complaints, and ensuring customer satisfaction is essential. This position requires a proactive approach to sales, with a focus on achieving and exceeding individual and team targets. Training and development opportunities will be provided, encouraging continuous learning and career progression within the retail sector. The ideal candidate will possess excellent communication and persuasive skills, a keen eye for detail, and the ability to work effectively both independently and as part of a collaborative team. A flexible approach to working hours, including weekends and occasional evenings, will be necessary. This is an exciting chance to make a significant impact in a reputable retail establishment in the heart of Norwich .

Responsibilities:
  • Deliver exceptional customer service, building strong relationships and ensuring customer satisfaction.
  • Actively engage customers, identify their needs, and provide tailored product recommendations.
  • Drive sales performance by meeting and exceeding personal and store targets.
  • Maintain visual merchandising standards and ensure product displays are appealing and effective.
  • Assist with stock management, including receiving, processing, and organizing inventory.
  • Process transactions accurately and efficiently at the point of sale.
  • Handle customer inquiries, feedback, and complaints professionally and courteously.
  • Collaborate with team members to achieve collective goals and maintain a positive work environment.
  • Stay updated on product knowledge and industry trends.
Qualifications:
  • Previous experience in a retail sales role, preferably with supervisory experience.
  • Strong understanding of sales techniques and customer service best practices.
  • Excellent communication, interpersonal, and active listening skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Proven ability to meet sales targets and contribute to team objectives.
  • Basic understanding of inventory management and visual merchandising.
  • Flexibility to work various shifts, including weekends and public holidays.
  • A passion for the retail industry and a commitment to excellence.
This advertiser has chosen not to accept applicants from your region.

Senior Retail Sales Associate

NR1 1AA Norwich, Eastern £28000 Annually WhatJobs

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Norwich, Norfolk, UK . This is an excellent opportunity for an individual with a passion for customer service and a proven track record in retail sales to take the next step in their career. You will be responsible for driving sales, exceeding targets, and providing exceptional customer experiences. This role requires a proactive approach, excellent communication skills, and a deep understanding of sales techniques.

Responsibilities:
  • Greet and assist customers, providing product information and recommendations.
  • Drive sales by identifying customer needs and offering suitable solutions.
  • Achieve and exceed individual and store sales targets.
  • Maintain a high standard of visual merchandising and store presentation.
  • Handle customer inquiries, complaints, and returns efficiently and professionally.
  • Assist with stock management, including receiving, unpacking, and replenishing inventory.
  • Train and mentor new sales associates, sharing best practices and product knowledge.
  • Ensure compliance with all company policies and procedures, including health and safety regulations.
  • Contribute to a positive and collaborative team environment.
  • Stay up-to-date with product knowledge and industry trends.

Qualifications:
  • Previous experience in a retail sales role, with at least 2 years in a senior or supervisory capacity.
  • Demonstrable success in meeting and exceeding sales targets.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong understanding of sales principles and techniques.
  • Ability to work effectively in a fast-paced environment.
  • Flexible availability, including evenings, weekends, and public holidays.
  • Proficiency in using POS systems and other relevant retail software.
  • A passion for fashion/products and a keen eye for detail.
  • Ability to work independently and as part of a team.
This is a fantastic chance to develop your career within a reputable retail environment. If you are a results-oriented individual with a flair for sales, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Remote Retail Sales Associate

NR2 1AZ Norwich, Eastern £12 Hourly WhatJobs

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

part-time
Our client, a prominent online retailer, is seeking enthusiastic and customer-focused Remote Retail Sales Associates to join their expanding virtual sales team. This is a fully remote position, offering the chance to engage with customers and drive sales from the convenience of your home, supporting customers within the **Norwich, Norfolk, UK** region. You will be responsible for assisting customers with product inquiries, processing orders, and providing exceptional service across multiple digital platforms, including live chat, email, and phone. Your role will involve understanding customer needs, recommending suitable products, and ensuring a seamless purchasing experience. You will actively promote company products and special offers, aiming to meet and exceed sales targets. Maintaining a high level of product knowledge and staying up-to-date with current promotions is essential. The ideal candidate will possess outstanding communication and interpersonal skills, with a friendly and helpful demeanor. Previous experience in customer service or sales, particularly in a remote or contact center environment, is advantageous. You must be a self-starter, highly organized, and capable of managing your time effectively in a remote setting. A stable internet connection and a dedicated workspace are required. Proficiency in using CRM systems and online sales platforms would be beneficial. We are looking for individuals who are passionate about customer satisfaction, possess a positive attitude, and are eager to contribute to our team's success. This is an excellent opportunity to be part of a vibrant retail operation, grow your sales skills, and enjoy the benefits of remote employment.
This advertiser has chosen not to accept applicants from your region.

Sales Manager - Luxury Retail

NR1 1HE Norwich, Eastern £50000 annum + bon WhatJobs

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a prestigious brand synonymous with luxury and exquisite craftsmanship, is seeking an accomplished and dynamic Sales Manager to lead their flagship boutique. This role requires your dedicated presence on-site to manage all sales operations, customer experiences, and team performance. You will be instrumental in driving sales, fostering a world-class customer service environment, and upholding the brand's esteemed reputation. The ideal candidate will possess a proven track record in luxury retail sales management, a keen eye for detail, and an innate ability to inspire and motivate a sales team.

Key Responsibilities:
  • Oversee all daily sales activities, ensuring targets are met and exceeded.
  • Lead, train, and motivate the sales team to achieve peak performance and provide exceptional customer service.
  • Develop and implement effective sales strategies to maximize revenue and client engagement.
  • Manage inventory levels, visual merchandising, and store presentation to align with brand standards.
  • Cultivate and maintain strong relationships with high-net-worth clientele.
  • Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
  • Monitor sales performance, analyze trends, and generate reports for senior management.
  • Ensure compliance with all company policies, procedures, and operational standards.
  • Recruit, onboard, and develop sales associates.
  • Drive initiatives to enhance the in-store customer experience.
  • Maintain a deep understanding of the brand's products, history, and values.
  • Organize and execute in-store events and promotional activities.
  • Manage store budgets and operational expenses effectively.
  • Foster a positive and collaborative team culture.
We are seeking a polished and experienced retail leader with a minimum of 5 years of management experience in luxury goods, fashion, or high-end retail. Exceptional interpersonal, communication, and leadership skills are essential. A passion for luxury products and a sophisticated understanding of client relationship management are crucial. You must have a proven ability to drive sales, manage teams effectively, and maintain impeccable visual and operational standards. The ability to work flexible hours, including weekends and holidays, is required. Your strategic vision and hands-on approach will be key to elevating the client's retail presence and ensuring continued success in this flagship location. This is an unparalleled opportunity to shape the customer journey and contribute to the enduring legacy of a globally recognized luxury brand.

This role is based within our client's prime location in Liverpool, Merseyside, UK , and requires full-time on-site dedication.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Retail stores Jobs in Aylsham !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Retail Stores Jobs View All Jobs in Aylsham