622 Retail Technology jobs in the United Kingdom
Retail Systems Specialist
Posted 3 days ago
Job Viewed
Job Description
Retail Systems Specialist | London | Hybrid |Up to £42,000
My client is a leader in its market, looking for a Retail Systems Specialist to support our central operations team in ensuring our retail stores are fully set up and operational across multiple digital platforms. The position allows hybrid working, 3 days based in our Central London office and 2 days working from home.
This Retail System Sp.Retail & Events Manager - Healthm Technology and Wellness
Posted 12 days ago
Job Viewed
Job Description
This is a remote position.
Retail & Events Manager (Global)
About Us We’re a fast-growing health and wellness tech company expanding across premium retail, clinics, and high-impact events. Our mission is to scale category-defining wearable solutions trusted by consumers and clinicians worldwide. The Role You’ll own the Retail & Events P&L, launch and grow premium retail and clinic partnerships, and build an events engine (pop-ups, trade shows, activations). Leading Retail & Clinics + Events Marketing pods, your goal is revenue growth, ROI, and brand lift.Key Responsibilities
Develop and execute retail/clinic channel strategy (US/EU/UK).
Prospect, pitch, and close premium retailers; negotiate terms and co-marketing.
Build and scale clinic programs (neurology, psychiatry, wellness).
Lead planning and execution of events, demos, and activations.
Manage and coach lean, high-performing teams and partners.
Ensure retail excellence: merchandising, staff training, and co-marketing campaigns.
Track funnel metrics and channel ROI; scale what works.
RequirementsWhat We’re Looking For
5–8+ years in retail/channel roles in premium tech, consumer health, or wellness.
Experience opening high-end retail accounts and scaling clinic programs.
Strong events operations and commercial acumen (negotiations, P&L, ROI modeling).
Proven leadership with teams and agencies/field partners.
Nice to have: regulated wellness/medical device experience, Salesforce/HubSpot, bilingual (PL/EN).
Location & Travel Remote-first (CET-friendly). Travel ~30–40% for launches, clinics, and events.Senior Technical Program Manager, Retail Foundation Systems
Posted 2 days ago
Job Viewed
Job Description
Senior Technical Program Manager, Retail Foundation Systems: Join us as a Senior Technical Program Manager to drive transformational initiatives that enhance our retail business operations. You'll collaborate with diverse teams to design and implement innovative technical solutions while delivering measurable business impact.nThis role offers the opportunity to:nLead strategic technical programs that directly influence business growthnPartner with engineering, product, and business teams across the organizationnArchitect solutions that scale our retail operationsnDrive data-driven decisions that optimize profitabilitynResponsibilities
Shape and deliver complex technical initiatives that drive significant business impactnCreate and execute comprehensive program roadmaps with clear milestones and measurable outcomesnBuild strong partnerships across multiple teams to align priorities and deliver resultsnAnticipate potential roadblocks and develop proactive solutions to keep programs on tracknCommunicate program status and key decisions effectively to various stakeholder groupsnImplement innovative approaches to enhance program delivery and operational excellencenDrive strategic business reviews and planning sessions with senior leadership, translating complex data into actionable insightsnOwn critical monthly reporting and metrics that shape key business decisionsnLead large-scale technical initiatives requiring coordination across multiple organizationsnBuild and maintain partnerships with engineering, product, and business teams to deliver impactful solutionsnAbout the team
Amazon's Retail Foundation Systems (RFS) continues to be a critical enabler of our retail business operations. We build and maintain foundational systems that enable seamless retail operations, supplier relationships, and catalog management.nOur team:nDrives innovation in retail technology systems supporting Amazon's massive procurement operationsnDevelops solutions that optimize supplier relationships and category managementnWorks with the latest technologies including advanced analytics and machine learningnBuilds scalable systems that directly impact Amazon's core retail businessnBASIC QUALIFICATIONS
5+ years of technical product or program management experiencen7+ years of working directly with engineering teams experiencen3+ years of software development experiencen5+ years of technical program management working directly with software engineering teams experiencenExperience managing programs across cross functional teams, building processes and coordinating release schedulesnPREFERRED QUALIFICATIONS
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experiencenExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesnExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipnBachelor's degree in engineering, computer science or equivalentnOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Retail Administration and Systems Manager
Posted today
Job Viewed
Job Description
Retail Administration and Systems Manager
role at
YMCA England & Wales
OverviewnJob Title:
Retail Administration and Systems Manager
Location:
London
Salary:
£49,500 per annum
Weekly Hours:
35
Reference:
YMC
Lead systems. Drive change. Support young people.
Make an impact with your skills — help us change lives through retail. At
YMCA England & Wales , our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled
Retail Administration & Systems Manager
to help us grow our impact even further.
This is an exciting opportunity to join our leadership team and take ownership of the central
Retail Administration, Systems, and Technology
function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.
What You’ll Do
Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
Manage estates administration, from business rates and utilities to property repairs and insurance claims.
Deliver operational and financial reporting to support informed decision-making by senior leaders.
Coordinate store openings and closures, covering everything from IT set-up to property administration.
Negotiate supplier contracts, secure best value, and resolve issues quickly.
Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.
What You’ll BringnWe’re looking for someone with proven experience in
administration management, retail systems, estates administration, and supplier relationship management . Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.
Benefits
Competitive salary
30 days holiday + bank holidays
Contributory pension & life insurance
Health benefits including GP24/7 and employee assistance
Development opportunities, including leadership training
Access to national & international events
Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
For further information on YMCA, visit
.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
Non-profit Organization Management
London, England, United Kingdom
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Technical Support
Posted 15 days ago
Job Viewed
Job Description
Salary: £27,000 plus fantastic benefits!
Location: Southampton- Hybrid working
Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours.
Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
Your key duties would include the following:
- To troubleshoot and resolve complex issues and escalations - 2nd level support
- To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
- Acting as a first point of contact for customer calls
- Use the internal system to log and update calls
- To support with software related issues
- Providing regular updates when required to relevant parties- both internally and to customers
- Acting as an escalation point to resolve and troubleshoot complex issues
- Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
- Participate in both functional and technical training
- Documenting all aspects of the work using the internal system
- Collaborate with 3rd party supplier
- To participate with client monthly meetings and reviews
- To provide support to customers from start to completion
- Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
- Support with the roll out of new software/hardware releases
- 2 years + in technical helpdesk support role.
- To be self-motivated and a contributing member of the team
- Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
- Good time management.
- Ability to work under pressure.
- NVQ1/GCSEs and above (or equivalent) in key competencies
- Excellent Customer Service Skills
- Technical skills in SQL and database management. (preferred)
- Good understanding of Payment systems & Processes (preferred)
- Working knowledge of Windows operating systems from Windows 7 onwards
- Basic networking knowledge
- A good understanding of IT based systems
- Problem analysis/problem solving
- Must be able to communicate effectively with all levels of users.
- Great problem-solving skills and a desire to achieve
- High level of knowledge and understanding of Windows Operating Systems
Technical Support
Posted 15 days ago
Job Viewed
Job Description
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.
Technical Support advisor Salary: 27,500
Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)
Technical Support advisor company benefits:
-20 Days holiday + Bank holidays (rising to 25 over 5 years)
-Company parking.
-Flexible working hours.
-Pension contribution.
Technical Support advisor roles and responsibilities:
-To provide technical support through calls and email to end users and engineers/electricians.
-Dealing with all customer requests in a professional & helpful manor.
-Maintain and increase product knowledge and have a keen eye and interest in our products.
-Logging technical issues.
-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.
-Assist with product testing on possible faulty returns.
-Quotations to be sent via email to ensure a personal approach.
-Answer product related questions utilising information from data sheets and Fresh Desk
Technical Support Advisor key competencies:
-Experience in an IT support role.
-Great customer service scores.
-Attention to detail.
-Ability to prioritise a large workload.
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Technical Support
Posted 15 days ago
Job Viewed
Job Description
Salary: £27,000 plus fantastic benefits!
Location: Southampton- Hybrid working
Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours.
Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
Your key duties would include the following:
- To troubleshoot and resolve complex issues and escalations - 2nd level support
- To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
- Acting as a first point of contact for customer calls
- Use the internal system to log and update calls
- To support with software related issues
- Providing regular updates when required to relevant parties- both internally and to customers
- Acting as an escalation point to resolve and troubleshoot complex issues
- Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
- Participate in both functional and technical training
- Documenting all aspects of the work using the internal system
- Collaborate with 3rd party supplier
- To participate with client monthly meetings and reviews
- To provide support to customers from start to completion
- Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
- Support with the roll out of new software/hardware releases
- 2 years + in technical helpdesk support role.
- To be self-motivated and a contributing member of the team
- Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
- Good time management.
- Ability to work under pressure.
- NVQ1/GCSEs and above (or equivalent) in key competencies
- Excellent Customer Service Skills
- Technical skills in SQL and database management. (preferred)
- Good understanding of Payment systems & Processes (preferred)
- Working knowledge of Windows operating systems from Windows 7 onwards
- Basic networking knowledge
- A good understanding of IT based systems
- Problem analysis/problem solving
- Must be able to communicate effectively with all levels of users.
- Great problem-solving skills and a desire to achieve
- High level of knowledge and understanding of Windows Operating Systems
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Technical Support
Posted 15 days ago
Job Viewed
Job Description
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.
Technical Support advisor Salary: 27,500
Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)
Technical Support advisor company benefits:
-20 Days holiday + Bank holidays (rising to 25 over 5 years)
-Company parking.
-Flexible working hours.
-Pension contribution.
Technical Support advisor roles and responsibilities:
-To provide technical support through calls and email to end users and engineers/electricians.
-Dealing with all customer requests in a professional & helpful manor.
-Maintain and increase product knowledge and have a keen eye and interest in our products.
-Logging technical issues.
-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.
-Assist with product testing on possible faulty returns.
-Quotations to be sent via email to ensure a personal approach.
-Answer product related questions utilising information from data sheets and Fresh Desk
Technical Support Advisor key competencies:
-Experience in an IT support role.
-Great customer service scores.
-Attention to detail.
-Ability to prioritise a large workload.
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Technical Support
Posted 7 days ago
Job Viewed
Job Description
Location: Columbus, OH
Duration: 12 Months
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the
Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a
knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience
Technical Support Supervisor
Posted today
Job Viewed
Job Description
Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division business leader.
The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely.
Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with relevant laws, regulations and industry standards.
Key candidate requirements:
Have troubleshooting skills to investigate and resolve technical issues relating to products
Provide technical support and training to other team members including sales
Support the development and implementation of new products
Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs)
Experience of computer aided design (CAD) and ability to produce product drawings
Basic software programming skills would be an advantage
Sound understanding of electronics
This is a site based role.
Offering a very competitive package and great working environment