Retail Operations Manager
Posted 5 days ago
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Job Description
Responsibilities:
- Develop and implement operational strategies to maximise sales and profitability across all assigned stores.
- Oversee daily store operations, ensuring smooth execution of sales, customer service, and merchandising activities.
- Manage staff performance, including recruitment, training, development, and motivation of store teams.
- Monitor inventory levels, implement effective stock control measures, and minimise stock loss.
- Ensure compliance with health and safety regulations and company policies.
- Analyse sales data and market trends to identify opportunities for improvement and growth.
- Develop and manage store budgets, controlling operational expenses.
- Implement visual merchandising guidelines to create an attractive and engaging store environment.
- Foster a positive and customer-centric culture within the retail teams.
- Collaborate with marketing and buying departments to align store operations with broader company objectives.
- Proven experience in retail management, with a track record of successfully managing multiple store locations.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership and people management skills, with the ability to inspire and motivate teams.
- Proficiency in retail analytics and reporting tools.
- Strong commercial acumen and financial management skills.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a hybrid model, balancing in-store presence with remote administrative tasks.
- A passion for customer service and a commitment to delivering outstanding retail experiences.
- Relevant degree or professional qualification is an advantage.
E-commerce Manager - Fashion Retail
Posted 5 days ago
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Job Description
Key Responsibilities:
- Develop and execute a comprehensive e-commerce strategy to drive online sales growth.
- Manage and optimise the e-commerce website for maximum user experience and conversion rates.
- Oversee online merchandising, product content, and promotional activities.
- Analyse website performance metrics, sales data, and customer behaviour to identify opportunities for improvement.
- Collaborate with the marketing team to develop and implement digital marketing campaigns (SEO, SEM, email, social media).
- Manage the e-commerce budget and forecast sales performance.
- Lead and mentor the e-commerce team, fostering a high-performance culture.
- Stay current with e-commerce trends, technologies, and competitor activities.
- Ensure efficient order fulfilment and a high level of customer service.
- Manage relationships with third-party e-commerce platforms and service providers.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 5+ years of experience in e-commerce management, preferably within the fashion or retail sector.
- Proven experience in driving online sales growth and improving conversion rates.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento), analytics tools (e.g., Google Analytics), and CRM systems.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong leadership and team management abilities.
- Proficiency in digital marketing channels and strategies.
- Excellent communication and stakeholder management skills.
Senior Retail Operations Manager
Posted 5 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive retail operational strategies to drive profitability and efficiency.
- Oversee the performance of multiple retail locations, ensuring adherence to company standards.
- Manage operational budgets, inventory control, and cost management initiatives.
- Implement and maintain high standards for visual merchandising, store presentation, and customer service.
- Lead, coach, and develop a team of retail store managers and staff.
- Analyse sales data, key performance indicators (KPIs), and operational metrics to identify trends and opportunities.
- Implement initiatives to enhance the customer experience and drive customer loyalty.
- Ensure compliance with all health, safety, and security regulations.
- Collaborate with merchandising, marketing, and HR teams to align operational efforts with overall business goals.
- Identify and implement operational improvements and best practices across the retail network.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 7 years of experience in retail operations management, with a proven track record of success.
- Strong understanding of retail KPIs, sales analysis, and P&L management.
- Demonstrated experience in managing multi-site retail operations.
- Exceptional leadership, coaching, and team-building skills.
- Excellent communication, problem-solving, and decision-making abilities.
- Proficiency in retail management software and Microsoft Office Suite.
- Ability to work independently and manage a remote team effectively.
- A customer-centric approach and a passion for the retail industry.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Manage and direct all aspects of store operations to achieve sales and profitability targets.
- Develop and implement operational policies and procedures to enhance efficiency.
- Oversee inventory management, stock control, and merchandising standards.
- Recruit, train, and motivate a high-performing retail team.
- Ensure exceptional customer service is delivered at all times.
- Monitor store performance metrics and implement corrective actions as needed.
- Manage store budgets and control operational expenses.
- Maintain store appearance and visual merchandising standards.
- Ensure compliance with health, safety, and security regulations.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee the day-to-day operations of multiple retail stores within the assigned region.
- Develop and implement operational strategies to drive sales, profitability, and customer satisfaction.
- Manage and mentor store managers, providing guidance, support, and performance feedback.
- Ensure all stores adhere to company standards for visual merchandising, inventory management, and customer service.
- Monitor store performance metrics, identify areas for improvement, and implement corrective actions.
- Control operational costs, including labor, inventory, and supplies.
- Implement and oversee effective stock control and loss prevention measures.
- Ensure compliance with all health, safety, and employment regulations.
- Recruit, train, and develop high-performing store teams.
- Collaborate with marketing and merchandising teams to execute promotional campaigns.
- Conduct regular store visits and provide on-site support and coaching.
- Champion the company's brand values and customer service ethos.
Qualifications:
- Significant experience in retail management, with a proven track record in multi-site operations.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent experience.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated ability to drive sales performance and operational efficiency.
- In-depth knowledge of retail operations, including inventory management, visual merchandising, and customer service best practices.
- Experience in budget management and financial control.
- Ability to analyze performance data and develop strategic action plans.
- Proficiency in retail management software and Microsoft Office Suite.
- Adaptability and ability to thrive in a fast-paced retail environment.
- A passion for retail and delivering outstanding customer experiences.
- Full UK driving license and willingness to travel regularly within the region.
This role offers a competitive salary, opportunities for career advancement, and the chance to make a significant impact within a growing retail organization.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail locations, ensuring efficiency and profitability.
- Develop and implement strategic plans to achieve sales targets and business objectives.
- Manage budgets, control costs, and optimise resource allocation.
- Lead, motivate, and develop a high-performing team of store managers and retail staff.
- Implement and maintain high standards for customer service, visual merchandising, and store presentation.
- Oversee inventory management, stock control, and loss prevention strategies.
- Analyse sales data and market trends to identify opportunities for growth and improvement.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Collaborate with merchandising, marketing, and other departments to ensure a cohesive brand strategy.
- Drive continuous improvement initiatives across all retail operations.
- Minimum of 5-7 years of progressive experience in retail management, with significant experience in multi-site operations.
- Proven track record of achieving and exceeding sales and profitability targets.
- Strong leadership, coaching, and team-building skills.
- Excellent understanding of retail operations, including inventory management, merchandising, and customer service.
- Proficiency in retail management software and data analysis tools.
- Strategic thinker with strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to manage and lead effectively in a remote environment, utilising digital collaboration tools.
- Adaptability and resilience in a fast-paced retail landscape.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
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Senior Retail Operations Manager
Posted 5 days ago
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Job Description
The ideal candidate will have a proven track record in retail management, with a deep understanding of retail operations, merchandising, inventory management, and staff development. You will be adept at analysing sales data, identifying market trends, and developing strategies to achieve and exceed business objectives. This position involves regular travel to various store locations, balanced with remote work for strategic planning and reporting. Excellent leadership, communication, and problem-solving skills are essential. You will be instrumental in ensuring brand consistency, driving operational excellence, and contributing to the overall success of the retail division. A strong commitment to customer satisfaction and team engagement is paramount.
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores.
- Drive sales performance and profitability targets across the region.
- Manage, coach, and develop store management teams.
- Implement merchandising, visual display, and operational standards.
- Monitor inventory levels and manage stock control processes.
- Ensure exceptional customer service standards are consistently met.
- Analyse sales data, market trends, and competitor activity.
- Develop and execute local marketing and promotional initiatives.
- Manage operational budgets and control expenses.
- Ensure compliance with all company policies and health and safety regulations.
- Bachelor's degree in Business Management, Marketing, or a related field.
- 7+ years of experience in retail management, with significant experience in operations.
- Proven experience managing multiple store locations and teams.
- Strong understanding of retail KPIs, sales strategies, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and data analysis tools.
- Ability to develop and implement effective operational plans.
- Strong problem-solving and decision-making skills.
- Flexibility to travel regularly across the assigned region.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement effective retail strategies to achieve sales targets and profitability goals.
- Manage and support a team of retail store managers, providing guidance, training, and performance evaluations.
- Oversee daily store operations, ensuring smooth and efficient service delivery.
- Monitor inventory levels, implement stock control measures, and minimize shrinkage.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Drive exceptional customer service standards and foster a customer-centric culture.
- Implement and maintain visual merchandising standards across all stores.
- Analyze sales data and market trends to identify opportunities for improvement and growth.
- Collaborate with marketing and merchandising teams to align store activities with brand strategy.
- Manage operational budgets and control expenses effectively.
- Conduct regular store visits and audits to ensure operational standards are met.
- Recruit, train, and develop high-performing store teams.
- Proven experience in a senior retail management or multi-site operations role.
- Strong understanding of retail KPIs, sales performance metrics, and financial reporting.
- Excellent leadership, coaching, and team-building skills.
- Demonstrated ability to drive sales growth and improve operational efficiency.
- Proficiency in retail management software and POS systems.
- Strong understanding of visual merchandising principles and inventory management techniques.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Flexibility to travel across various store locations within the **Derby, Derbyshire, UK** region and potentially beyond.
Senior Retail Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Lead and manage all aspects of store operations, including sales, customer service, visual merchandising, and inventory management.
- Drive sales performance and achieve targets through effective team leadership and strategic sales initiatives.
- Recruit, train, coach, and develop store staff to foster a high-performing and customer-centric team.
- Ensure excellent customer service is delivered at all times, handling customer inquiries and resolving complaints effectively.
- Oversee inventory control, stocktakes, and ordering processes to minimize shrinkage and optimize stock levels.
- Implement and maintain visual merchandising standards to create an attractive and engaging store environment.
- Manage store budgets, control expenses, and ensure profitability.
- Enforce company policies and procedures, ensuring compliance with health and safety regulations.
- Analyze sales data and key performance indicators (KPIs) to identify trends and opportunities for improvement.
- Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
- Proven experience in retail management, with a minimum of 5 years in a senior role overseeing store operations.
- Demonstrated success in driving sales and achieving retail targets.
- Strong leadership and team management skills, with the ability to motivate and inspire staff.
- Excellent customer service skills and a passion for delivering exceptional client experiences.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Solid understanding of visual merchandising principles and inventory control techniques.
- Strong financial acumen and experience managing store budgets.
- Excellent communication, interpersonal, and problem-solving abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business.
- A proactive and results-oriented approach with a keen eye for detail.