Senior Director Account Management

London, London Graebel Companies, Inc.

Posted 9 days ago

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Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional . and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead.
We are looking for a Senior Director, Account Management to drive client satisfaction for a portfolio of assigned clients. The successful candidate will demonstrate knowledge, skills and ability in managing multiple business lines and have proven capability to develop strategic account plans and drive revenue ensuring a profitable client portfolio.
Principal/Essential Duties and Responsibilities
1. Accountable for client facing strategic management of a portfolio of clients, majority of them having multiple product lines (domestic, international, household goods). Coordinates business reviews with clients, work with client to provide value added solutions to their identified goals.
2. Drive financial health of assigned clients. Identify and help drive incremental revenue/growth opportunities, including but not limited to regional expansion of services delivered, new product upsells, manage receivables, and client related travel cost.
3. Monitor and review service delivery escalations and works with appropriate parties to resolve issues to the client's satisfaction. Builds positive working relationships with operations and other client support groups to agree on root cause, develop solutions to prevent reoccurrence and determine timely client communication.
4. Documents and maintains timely and accurate client requirements and profile information. Assists with implementation of technology changes and new services for an existing client.
5. Demonstrates leadership qualities by teaching, mentoring and aiding in the development of team members and team initiatives.
6. Partners with the Global Sales team when required.
Required Skills
Required Skills
The successful candidate will have the ability to:-
· Manage a high volume and complex Client portfolio.
· Work in a Champion/Challenger model, always positioning Graebel ahead of the competition
· Create complex reports, detailed business communications, policies, process and procedures.
· Give effective presentations to management and large groups
· Calculate figures and amounts such as discounts interest, commissions, proportions and percentages.
· Work proficiently in a variety of computer based programs including but not limited to Google Workspace Suite, Microsoft Outlook, PowerPoint, Excel and Word. Ability to work within web-based applications.
Required Experience
Required Education/Experience
· Bachelor's degree in business, International Business, Management or other relevant field required. 5 years of relevant work experience acceptable in lieu of formal education.
· Minimum 7 years of professional relocation industry experience with at least 5 years of previous account management experience.
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Head of Account Management

Mention Me

Posted 546 days ago

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Permanent
Who we are

Hi, I’m Darren, Chief Growth Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.

Becoming a Mentioneer means you’ll be joining our Customer Advocacy Intelligence® movement, which is changing the world of marketing.

Our data-driven Advocacy Intelligence Platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.

There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 500+ brands we work with.

We’ve delivered more than 5.5m referrals totalling over $2bn in revenue for our clients.

Now, our vision to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.

The Role

We’ve got big plans to scale our business. As we embark on that adventure, our Account Management team will play a significant role in accelerating our growth.

As Head of Account Management, you will lead the team to maintain customer revenue while working towards NRR targets quarterly. You will own renewal and churn mitigation as well as drive upsell and expansion.

If you’re a leader with 3-4 years of proven Head of Account Management experience in B2B Martech and enjoy the fast-paced world of SaaS then this could be a great opportunity for you to make a real impact as we revolutionise the world of marketing with our market leading Advocacy-first vision.

What you’ll do:
  • Manage a brilliant, driven and fun team of Account Managers 
  • Deliver on an NRR number, made up of renewals, expansions and upsells within our existing client base
  • Work very closely with Customer Success leaders to drive adoption of our Advocacy value proposition which will fuel our retention & growth across the client base
We'd really like to hear from you, if you have.
  • Successfully managed a team of Account Managers to an NRR target
  • Experience with Enterprise clients
  • Taken full responsibility/ownership over the book from a commercial perspective
  • Worked in a matrixed environment, balancing sales & customer success needs
  • A track record of  taking a new product offering to market and managing that change through a team
  • CRM/CDP SAAS platform background would be ideal
  • Demonstrable history of harnessing new and innovative approaches mixing strategic thinking and hustle.
What you’ll get:

Here are some of our favourite perks and benefits, but we have so many more!

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Manager, Account Management & Client Success

London, London £35000 - £38000 annum Houst

Posted 22 days ago

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Permanent

We're Houst

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Head of Account Management, EMEA

INSTANDA

Posted 517 days ago

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Permanent

We’re pushing the boundaries of Insurance Technology.

INSTANDA is a pioneering InsurTech platform that is revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance companies to adapt swiftly to market demands and navigate the evolving landscape.

Based in London, we are looking for an experienced Head of Account Management EMEA to join our team and lead the EMEA Account Managers responsible for INSTANDAs most established and mature market. With over 50% of our global clients based out of the EMEA region this role will be pivotal in defining the long-term strategic growth plans for our existing client base whilst overseeing the transition of all new clients as they work through ‘go live’ projects. Reporting to the COO the successful candidate will work to proactively retain and grow all strategic clients, overseeing the annual CSAT Survey alongside the VP Accounts – NA and using the insights gathered to ensure INSTANDA always operates with the client at the heart of every decision.

With demonstrable experience of growing client accounts, building and delivering growth plans, this is an opportunity to lead and shape the Client Services function within an innovative company.

Responsibilities will include :

People Leadership:

  • With management responsibility for our EMEA based Account Management team, you will be people first - passionate about leading and mentoring others. You'll set clear performance expectations, providing guidance, empowering your team to deliver an exceptional client experience.
  • You'll provide visible, authentic, and skilled people leadership, with a proven ability to build high performing diverse and inclusive teams.
  • You'll cultivate a collaborative and high-performance ethos within the team.

Client Relationship Management:

  • Experience of client service, including handing escalations for poor service and driving forward complex service improvement plans.
  • As a strategic collaborator, you'll advise clients on best practice, industry trends and growth possibilities.
  • You will lead business reviews and strategic discussions to align client objectives with platform capabilities

Strategic Account Management:

  • You'll collaborate closely with our Sales, Product & Delivery teams to ensure seamless onboarding and successful client adoption of INSTANDA.
  • You'll identify opportunities for enhancement and optimisation of the client's utilisation of the platform.

Client Success Strategy:

  • You will be accountable for developing and executing a comprehensive Client Success Strategy that encompasses onboarding, adoption, servicing, support and advocacy.
  • You'll define and measure key Client Success metrics to assess the health of client relationships and pinpoint areas for enhancement.

Client Feedback and Product Enhancement:

  • You'll gather client feedback and insights, effectively communicating these to internal Product and Engineering teams to influence product improvements and feature development.
  • Collaborate with internal stakeholders to ensure client requirements and expectations are understood and addressed.
  • You'll stay updated about industry trends, competitive landscape, and emerging technologies within the InsurTech space to offer valuable insights to clients.

Stakeholder engagement:

  • You'll be professional in your approach, with an ability to produce high quality deliverables that resonate with a C-Suite audience
  • You will successfully demonstrate negotiation and influencing skills at all levels both internally and client-facing.

Requirements

Essential Requirements:

Candidates must successfully evidence proven, demonstrable experience in the following areas:

  • Insurance industry - developed either within an insurance company, or an insurance software provider;
  • Account Management/ Customer Success Management experience
  • Leading and managing teams
  • Proven experience in managing a client-facing team, covering all aspects of support, servicing and growth
  • Excellent leadership, interpersonal and communications skills
  • Strategic thinking and the ability to align client needs with company objectives
  • Analytical mindset with the capability to interpret data and make informed decisions
  • Demonstrated track record of managing and nurturing strategic client relationships
  • Previous experience working with or in a SaaS environment and good, broad technical knowledge of IT solutions.

Desirable:

  • Bachelor’s degree in Business, Marketing, Technology or related field
  • Solid understanding of InsurTech landscape desirable

Benefits

  • We offer a generous 28 days annual leave allowance, in addition to Bank Holidays.
  • Inclusion in the company share plan
  • Participation in a performance linked bonus scheme
  • Annual Learning & Development allowance of £1,250
  • Free access to LinkedIn Learning & Microsoft ESI Learning platforms
  • Monthly wellness allowance of £100 for you to put towards health and wellness activities
  • Group Income Protection
  • Life Cover
  • We are a member of the Employee Assistance Program, that supports our staff 24/7
  • Participation in the company pension scheme
  • Cycle to Work Scheme
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Senior Specialist, Technical Account Management - French Speaking

Greater London, London Mastercard

Posted 12 days ago

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Technical Account Management - French Speaking
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect
and power an inclusive, digital economy that benefits everyone, everywhere by making
transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships
and passion, our innovations and solutions help individuals, financial institutions, governments,
and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our
company. With connections across more than 210 countries and territories, we are building a
sustainable world that unlocks priceless possibilities for all.
Overview
Our Technical Account Manager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator. A proven track record of creating and maintaining deep, lasting relationships with customers is a must as you'll be dealing with understanding technical and complex issues while creating excitement and loyalty with Dynamic Yield's customers.
Role
- Become an expert in Dynamic Yield products - with a heavy focus on the technical aspect of the product
- Interface with customers in final stages of contracting with sales to gather, collect, and document technical, product, and contract requirements regarding the customer's purchase(s) of Dynamic Yield products
- Provide world-class support by taking ownership for customer issues from initial contact to resolution including troubleshooting the issue, determining root cause and ensuring that the customer understands the resolution
- Partner with the Engineering and Development teams to resolve customer issues
All About You
-Native French speaking
-BS in Computer Science or equivalent experience
- Must have technical client-facing experience or 2+ years front end developer experience
- Advanced skills in JavaScript, HTML, CSS, - a must, Java - a plus)
- Nice to have experience in digital marketing solutions (mobile, web analytics, optimization, email); combined with SaaS product environment
- Familiarity with e-commerce specific terms and configuration is preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Director, Account Management, Mastercard Processing - UKI Division

Greater London, London Mastercard

Posted 28 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management, Mastercard Processing - UKI Division
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Processing (MP) team, Market Development Europe is looking for a Director, Account Management, UKI Division, MP to focus on clients in UK and Ireland. This role is mainly customer-facing but with strong interactions with scheme Account Management and Business Development teams.
Mastercard Processing (MP) is a fully Mastercard owned processing asset, a brand agnostic payment processing company. Over the past few years, MP has developed its business and expanded into several EU countries, expanded to Israel and MEA. We offer comprehensive payment solutions to banks, financial institutions, and non-traditional issuers (i.e. FinTech, retailers). We drive innovation in card processing covering both physical and digital space.
MP has invested in the best-in-class solutions to support end-to-end product lifecycle including a wide range of value-added services, as well as customer support via different servicing channels. MP's mission is to deliver innovative and reliable payment processing solutions. Our company
leverages industry best practices combined with payment expertise to drive client revenue and
profitability.
Role
- Lead execution of processing product sales strategies within assigned customers and within the UKI Division
- Deliver proposals to customers on how products can improve value proposition
- Close new business in tandem with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from new and existing clients
- Build a strong sales pipeline and monitors opportunities within the UKI Division
- Look for technical support by identifying and resolving customer challenges and escalating to senior colleagues, as required
- Analyze and interprets customer data to ensure operations at optimal levels
- Participate in customer planning and product prioritization process
- Coordinate transitions between sales and implementation teams
- Bring the voice of the market back to the implementation team to ensure customer relationship needs
- Provide subject matter expertise on processing product and identifies product innovation opportunities.
- Develop and drive strategy, ideation, conceptualization, and business plan development
- Support the development of strategic business and product plans for new issuing processing opportunities, including rigorous business case analysis
- Collaborate with market/divisional account teams supporting them as issuing processing specialist in the customer planning process to ensure that Mastercard is both responding to and bringing added value propositions to customer plans
All About You
The candidate we are looking for should:
- Be motivated self-starter, with ability to work independently, able to identify and direct activities to achieve objectives
- Have solid experience in sales/commercial activity, including interacting with customers and closing individual deals
- Be knowledge in sales/operations/technology within the payments and financial services industries
- Be skillful understanding competitive offerings and industry trends
- Be able to oversee multiple projects and initiatives concurrently
- Be experienced in planning business and managing budget
- Be skillful in communicating in both perfect English (speaking and written)
- Have strong presentation and influencing skills
- Have project management skills
- Have demonstrated expertise and success in achieving sales goals
- Have processing background will be additional advantage
Limited travel expected
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Lead Generation Analyst

Weybridge, South East UPS

Posted 19 days ago

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**Before you apply to a job, select your language preference from the options available at the top right of this page.**



Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.



**Job Description:**



**Explore your next opportunity at a Fortune Global 500 organisation. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow u2013 people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.**



UPS Capital Europe, London/Weybridge Office



We are seeking a highly motivated and enthusiastic individual to join our sales & marketing team in delivering our growth strategy for Europe. You will be working within a global logistics organisation with a team of experienced supply chain risk solutions experts, driving continuous improvement in sales processes and data quality.



**What you'll get**


An annual base salary starting at u00a327K (negotiable, depending on qualifications and experience)
A company pension scheme, paid maternity leave, holiday pay, discounts at major retailers (including Apple and cinemas) and attractions (including Alton Towers and The London Eye) and many more benefits
Industry-leading sales training
Opportunities to progress with our 'promotion from within' policy
Hybrid/remote work opportunities, with all necessary equipment provided for you



**What youu2019ll do**



We are looking for an organised and tech-savvy **Lead Generation Analyst** to support our marketing and sales teams in driving pipeline growth through strategic data management, digital enablement, and campaign execution. This role is central to improving sales efficiency, enhancing data quality, and supporting the sales team with the data and insights needed to succeed.



The ideal candidate will be detail-oriented, collaborative, and passionate about leveraging the likes of Salesforce and Excel etc. to streamline processes and drive high-quality marketing qualified leads.


Identify and qualify marketing leads using platforms, such as LinkedIn Sales Navigator, internal databases, and third-party sources.
Ensure data accuracy through regular cleaning, segmentation, and qualification. Upload qualified leads for four European countries into the CRM, maintaining a consistent flow into the sales pipeline.
Assist the Marketing Manager with data segmentation and management for targeted campaigns, supporting lead generation by providing access to marketing data from the CRM and other platforms.
Collaborate with Sales to ensure lead data aligns with business objectives, sales priorities, and pipeline needs.
Partner cross-functionally with Marketing and Sales, and other internal teams to continue improving the sales pipeline.
Support trade event preparation and manage the flow of new sales leads into the CRM for timely follow-up.
Provide access to marketing data via CRM to support lead generation efforts.
Align digital marketing initiatives with sales objectives to ensure seamless integration of campaigns and sales processes.
Monitor and analyse key performance indicators (KPIs) related to lead generation, sales enablement, and digital initiatives and provide regular reports and insight to the Europe leadership team.



**What youu2019ll need**


1-2 years experience in Data Analytics, or a broader Sales roles.
Strong understanding of digital tools, platforms, and technologies used for sales data management, including Microsoft Excel, Salesforce, and other CRM systems, sales automation software, content management systems, and data analytics tools.
Solid knowledge of digital marketing strategies, including content marketing, or lead generation.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
Strong project management skills, with the ability to plan, execute, and monitor initiatives effectively.
Creative problem-solving abilities and a passion for innovation and continuous improvement.
French, Italian or German language skills are also beneficial.



**Your career at UPS Capital:**



Great opportunities for discovering your potential in a globally successful company. Teamwork and passion for your job are the basis for a career that you can rely on for the long term. For a future that gets you further than you may have ever expected.



**Employee Type:**



Permanent



UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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Event Management - Account Director

London, London brandformula

Posted 1 day ago

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Job Title: Experiential – Account Director

Location: Hybrid (UK-based with travel across UK & Europe)

Reporting To: Head of Client Services and the Chief Experiential Officer

Contract Type: 13 month FTC – Mat Leave Cover


About brandformula

brandformula is a strategic marketing agency that brings brands to life through impactful, insight-led experiences across events, exhibitions, and activations. We work with ambitious brands in the financial services sector, delivering bold creative thinking and flawless execution.

We are now looking for a confident, commercially driven Account Director – Experiential to lead our growing team, shape strategic direction, and deliver standout experiences across the UK and Europe.


The Role

As the Experiential – Account Director, you’ll oversee the day-to-day management of the Experiential team while driving growth, ensuring operational excellence, and acting as a senior client lead. Reporting into the Head of Client Services and the Chief Experiential Officer, you will work strategically across the agency, helping to integrate experiential thinking into broader client solutions and collaborating with other departments on upsell and cross-sell opportunities.


This is a role for a strong leader who is not only strategically minded but also comfortable making confident decisions, leading from the front, and mentoring others.


Key Responsibilities

  • Lead and manage the Experiential team (3 direct reports), providing daily support, development, and performance oversight
  • Be the key client contact for dedicated accounts, while supporting wider relationship management across all experiential projects
  • Drive sales and growth within the Experiential function, identifying new opportunities and leading cross-agency upsell initiatives
  • Oversee and manage end-to-end project delivery, from client brief through to final execution
  • Confidently pitch and present to senior stakeholders, articulating strategic thinking and creative direction
  • Maintain regular reporting and performance metrics, providing insight to the Executive Director and wider leadership team
  • Work closely with suppliers, ensuring timely delivery, cost management, and creative integrity
  •  Collaborate with exhibition designers and builders, demonstrating a solid understanding of materials, build methods, finishes, costs, and technical language
  • Ensure full financial oversight of the team’s work, including budget creation, estimate development, invoicing and reconciliation
  • Champion innovation within the team – identifying fresh formats, technologies, and experiential trends
  • Support team development – act as a mentor, provide training and advice, and create an environment for growth and learning
  • Travel as required across the UK and Europe to oversee live event delivery (including occasional weekend travel during peak periods)


What You’ll Bring

  • A minimum of 8 years’ experience in experiential marketing, events, or exhibitions
  • Strong background in managing both client relationships and internal teams
  • Proven experience in cross-functional collaboration and growing business through upselling
  • A confident, strategic mindset – not afraid to make big decisions or challenge the status quo
  • Deep understanding of exhibition build processes, with fluency in materials, finishes, and build costs
  • Skilled in supplier and budget management, with strong commercial acumen
  • Proficient in Microsoft 365, particularly Excel and Canva 
  • Excellent presentation, communication, and stakeholder engagement skills
  • Ability to work at pace, meet tight deadlines, and manage multiple workstreams effectively
  • Passionate about delivering industry-leading experiences and supporting team development


Why Join brandformula?

  • At brandformula, you’ll be part of a collaborative, ambitious, and supportive team that’s passionate about creating exceptional work. You’ll have the autonomy to shape ideas, drive growth, and lead exciting projects across Europe and beyond.
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Data and Lead Generation Executive

London, London The Drum

Posted 15 days ago

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THE DRUM

We believe that marketing can change the world for the better!

Our MISSION is to help marketing professionals around the world to learn, make better decisions, produce better marketing, and be more successful.

Our VISION is to be the world’s leading destination for marketing knowledge, by focussing on our audience, providing data and insights, and creating a platform for recognising success. Our global awards programme, TV channel and innovative product range will support the foundation of our industry – creativity.

DATA TEAM:

The Data and Lead Generation team is critical to The Drum, expertly combining strategy and execution. It not only ensures we are reaching and engaging with the correct audience, but it gives us the ability to better understand, research and report on them, and the wider market, as well as provide valued information for our customers and clients.   

Data touches all aspects of the business, supporting our products and services, and helping sales reach and respond to prospects and customers.  

The role has specific responsibility for the lead generation activities within the business; this requires an analytical, commercially minded, action-orientated approach and skill with working in a matrix-type environment.   

ROLE:  

12 month Fixed-Term Contract - Maternity Cover

The Data and Lead Generation Executive is responsible for sourcing and providing leads for The Drum and our clients. 

This involves working closely with the Client Services and Sales teams, translating their briefs into Ideal Customer Profiles (ICPs) and Target Account Lists (TALs) using either 1st party or 3rd party data. 

The Data and Lead Generation Executive is also responsible for negotiating with 3rd party data providers to secure the best rates for external data, where required. 

They need to review and check data reports to check that the requirements of the ICP and/or TAL have been met, in terms of the required lead profile and volume. 

They will also need to provide clear and timely communication with the Client Services and Sales teams to update them on the status of progress with projects. 

Once leads have been generated, the Data and Lead Generation Executive is responsible for checking they meet the ICP and/or TAL before they are delivered to the client.

Requirements

  • Source and provide leads for The Drum and its clients. 
  • Work closely with Client Services and Sales teams to understand briefs and translate them into Ideal Customer Profiles (ICPs) and Target Account Lists (TALs). 
  • Utilise both 1st party and 3rd party data to build ICPs and TALs. 
  • Negotiate with 3rd party data providers to secure the best rates for external data when required. 
  • Review and validate data reports to ensure they meet the defined ICP and/or TAL in terms of lead profile and volume. 
  • Maintain clear and timely communication with Client Services and Sales teams regarding project status and lead delivery timelines. 
  • Conduct quality checks on generated leads to confirm they meet ICP and/or TAL criteria before delivery to clients. 
  • Accurately record details of projects for other stakeholders to access. 
  • Demonstrate initiative and project management skills, taking ownership of the lead gen process and identifying improvements and efficiencies in the process. 

SKILLS AND COMPETENCIES

  • Ability to deliver projects to internal clients on time and to specification. 
  • Experience in managing partnerships with 3rd party providers. 
  • Experience in data management.  
  • Knowledge of digital marketing, lead generation, website reporting and campaign tracking.  
  • Experience with database systems and processes.  
  • Great interpersonal skills 
  • Good verbal and written communication   
  • Analytical and numerate   
  • Self-disciplined and self-motivated   
  • Organised and calm   
  • Self-confident    
  • Commercially astute   

Benefits

  • 28 days holiday
  • Pension
  • Company-wide discretionary bonus scheme based on business performance
  • Enhanced above industry standard family leave package
  • x2 paid volunteering days a year
  • Company-wide mentoring programme
  • Employee referral bonus
  • Company social events
  • Hybrid working
  • Early finish on Fridays
  • Dog friendly offices
  • Eye care vouchers and contribution towards glasses
  • Learning & Development fund/opportunities
  • EAP support
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Business Development

London, London Fuse Energy

Posted 1 day ago

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Permanent

Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $100M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more.

We’re creating a fully integrated energy company: from developing solar, wind and hydrogen projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers.

About the Role

We are now looking for an incredibly driven and ambitious individual to supercharge and expand our greenfield utility-scale development projects with a specific focus on land acquisition and landowner engagement. The ideal candidate will be an exceptional independent operator willing to work at high intensity as part of our core team. They will have a very strong bias towards action and feel comfortable generating and handling both outbound and inbound leads. They will also drive project development strategy, including site identification and origination, outreach to landowners and feasibility studies.

Responsibilities
  • Identify and originate potential sites for utility-scale renewable energy projects across the UK
  • Proactively engage with landowners through outbound outreach, inbound inquiries, and relationship management
  • Negotiate land agreements and support the structuring of commercial terms
  • Conduct feasibility studies and initial assessments, collaborating with technical teams to evaluate site potential
  • Maintain a well-organised pipeline of opportunities, ensuring consistent follow-up and progress tracking
  • Provide insights to refine project development strategy, outreach methods, and internal processes
  • Represent Fuse Energy professionally in conversations with landowners, partners, and other stakeholders
  • Work closely with the core team to scale Fuse’s greenfield project portfolio at pace

Requirements

    • Relentless approach to business development and developing project pipelines
    • Some experience with outbound sales and lead generation
    • Highly structured approach to lead generation and management
    • Focus on strategy improvements and process optimisation
    • Ability to learn quickly and work independently
    • Excellent written and spoken English
    • Bachelor’s degree from a good university

Bonus:

    • Previous experience in the energy industry and/or working with landowners in the UK

Benefits

  • Competitive salary
  • Biannual bonus scheme
  • Fully expensed tech to match your needs
  • Deliveroo breakfast and dinner for office-based employees
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