0 Rochdale Borough Council jobs in the United Kingdom
Business Operations Lead,UK Public Sector,OPERATIONS - Public Sector
Posted 1 day ago
Job Viewed
Job Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Lead,UK Public Sector,OPERATIONS - Public Sector
Posted 1 day ago
Job Viewed
Job Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Lead, UK Public Sector, OPERATIONS - Public Sector

Posted 6 days ago
Job Viewed
Job Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Procurement Manager (Public Sector)
Posted 7 days ago
Job Viewed
Job Description
This is Alexander Faraday Recruitment are delighted to be working on behalf of our public sector client, who are looking for an experienced Procurement Manager to join their growing team. This is a fantastic opportunity to lead strategic, high-impact procurement projects that deliver real value while keeping service users’ needs front and centre.
You’ll manage full end-to-end procurement processes (from £25k to £25m+), ensuring compliance with the Procurement Act 2023 and other relevant legislation. With no direct reports, this is a hands-on delivery-focused role ideal for someone with a strong track record in public sector procurement and contract management.
What they’re looking for:
- Proven experience managing high-value, bespoke and complex procurement projects li>In-depth knowledge of public sector regulations, particularly the Procurement Act 2023
- Strong commercial awareness across multiple categories (repairs, development, back-office, etc.)
- Skilled in e-procurement portals and P2P systems
- CIPS is desirable
- Full UK driving licence
What’s on offer:
- < i>Hybrid working (2–3 days in the office) < i>Flexible working options incl. 9-day fortnight
- 26 days’ holiday (rising to 29) + option to buy more < i>Health cash plan, car leasing, and high street discounts
This is a great role for someone who is passionate about social impact and wants to be part of a values-led organisation.
If this sounds like your ideal role, apply now with your most up to date CV showcasing your relevant skills. Whilst we will do our best to reply to all applicants, sometimes this is not always possible, if you haven’t heard from us within 48 hours please assume your application has not been successful on this occasion.
Commerical Lawyer ( Public Sector)
Posted today
Job Viewed
Job Description
Public Sector Account Executive
Posted today
Job Viewed
Job Description
**Account Executive**
As a Public Sector Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts across the UK region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.
**What You'll Do:**
+ Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities.
+ Develop and manage sales pipeline to move a large number of strategic transactions through the sales process.
+ Identify and close new opportunities for growth working with a mix of Public Sector accounts.
+ Present Rubrik, Inc. solutions within complex data centre design environments.
+ Co-sell and strategise with partners, distributors, and VAR's to enable rapid growth
+ Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships.
**Experience You'll Need:**
+ 5+ years Tech sales experience (selling either IT Infrastructure, Security or SaaS)
+ Consistent track record landing net "new logos"
+ Strong track record of performance with consistent overachievement of quotas.
+ Understanding and experience working with channel
+ Highly driven, goal oriented "get it done" attitude.
+ Experience selling a complex solution.
**Join Us in Securing the World's Data**
Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik's offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.
Linkedin ( | X (formerly Twitter) ( | Instagram ( | Rubrik.com
**Inclusion @ Rubrik**
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
**Our inclusion strategy focuses on three core areas of our business and culture:**
+ Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
+ Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
**Equal Opportunity Employer/Veterans/Disabled**
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW ( OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
Delivery Manager - Public Sector
Posted today
Job Viewed
Job Description
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Complex Programs Project Manager, you'll spearhead the strategic direction and oversight of our complex program initiatives, driving innovation and expertise within our organization.
Join our team and contribute to the development of innovative program management solutions that drive business success. If you're passionate about understanding and solving complex program challenges and have a knack for leading program initiatives that maximize ROI, we'd love to hear from you.
Responsibilities:
* Shape and spearhead the complex program strategy, ensuring alignment with business objectives and industry trends
* Lead the design, development, and implementation of complex programs and solutions
* Mentor and guide senior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define system architecture and ensure seamless integration of solutions
* Oversees the development of program management strategies, roadmaps, and best practices
**Required technical and professional expertise**
* Extensive experience in program management methodologies (Agile, Waterfall, PRINCE2) and best practices
* Masterful proficiency in using project management tools (Microsoft Project, Primavera, JIRA)
* Proven track record of delivering high-quality program management solutions in a professional setting
* Exceptional communication, leadership, and problem-solving skills
* Strong interpersonal and communication skills to engage with diverse stakeholders, including executives, project teams, and clients
* Ability to build consensus, manage expectations, and facilitate decision-making processes
* Strong risk identification, analysis, and mitigation skills
* Familiarity with risk management frameworks and tools
* Proficiency in resource allocation, capacity planning, and leveling
* Experience in managing resource conflicts and trade-offs across multiple projects
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
* Experience with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Delivery Manager - Public Sector
Posted today
Job Viewed
Job Description
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Complex Programs Project Manager, you'll spearhead the strategic direction and oversight of our complex program initiatives, driving innovation and expertise within our organization.
Join our team and contribute to the development of innovative program management solutions that drive business success. If you're passionate about understanding and solving complex program challenges and have a knack for leading program initiatives that maximize ROI, we'd love to hear from you.
Responsibilities:
* Shape and spearhead the complex program strategy, ensuring alignment with business objectives and industry trends
* Lead the design, development, and implementation of complex programs and solutions
* Mentor and guide senior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define system architecture and ensure seamless integration of solutions
* Oversees the development of program management strategies, roadmaps, and best practices
**Required technical and professional expertise**
* Extensive experience in program management methodologies (Agile, Waterfall, PRINCE2) and best practices
* Masterful proficiency in using project management tools (Microsoft Project, Primavera, JIRA)
* Proven track record of delivering high-quality program management solutions in a professional setting
* Exceptional communication, leadership, and problem-solving skills
* Strong interpersonal and communication skills to engage with diverse stakeholders, including executives, project teams, and clients
* Ability to build consensus, manage expectations, and facilitate decision-making processes
* Strong risk identification, analysis, and mitigation skills
* Familiarity with risk management frameworks and tools
* Proficiency in resource allocation, capacity planning, and leveling
* Experience in managing resource conflicts and trade-offs across multiple projects
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
* Experience with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
User Researcher - Public Sector
Posted today
Job Viewed
Job Description
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences.
* Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis.
* Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices.
* Develop and implement strategies to identify and document user needs, pain points, and expectations.
* Design and maintain user personas, user journey maps, and experience trackers to visualize and communicate user insights effectively.
* Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process.
* Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow.
* Stay abreast of emerging trends and best practices in user research and user-centered design.
This role requires a candidate who is passionate about understanding human behaviour and how to leverage those insights to create meaningful, effective, and accessible digital solutions for the public sector.
If you're a detail-oriented, empathetic, and analytically
**Required technical and professional expertise**
* Experience in user research, preferably within the public sector.
* Experience with research a range of research techniques e.g. interviews surveys usability tests etc.
* Strong analytical and storytelling skills.
* Familiarity with UX design and agile development processes.
* Ability to work independently and autonomously.
* Proven experience with user-centered design methodologies and their application in a professional setting.
* Strong analytical skills to interpret research findings and translate them into actionable insights.
* Excellent communication and presentation skills to effectively share findings with diverse audiences.
* Proficiency with research tools and techniques such as A/B testing, card sorting, and contextual inquiry.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Certified Professional in User Experience by the International Association of UX Professionals (UXPA).
* Certification in User Research by a reputable organisation.
* Google Analytics Individual Qualification (GAIQ) certification.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
User Researcher - Public Sector
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Job Description
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences.
* Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis.
* Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices.
* Develop and implement strategies to identify and document user needs, pain points, and expectations.
* Design and maintain user personas, user journey maps, and experience trackers to visualize and communicate user insights effectively.
* Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process.
* Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow.
* Stay abreast of emerging trends and best practices in user research and user-centered design.
This role requires a candidate who is passionate about understanding human behaviour and how to leverage those insights to create meaningful, effective, and accessible digital solutions for the public sector.
If you're a detail-oriented, empathetic, and analytically
**Required technical and professional expertise**
* Experience in user research, preferably within the public sector.
* Experience with research a range of research techniques e.g. interviews surveys usability tests etc.
* Strong analytical and storytelling skills.
* Familiarity with UX design and agile development processes.
* Ability to work independently and autonomously.
* Proven experience with user-centered design methodologies and their application in a professional setting.
* Strong analytical skills to interpret research findings and translate them into actionable insights.
* Excellent communication and presentation skills to effectively share findings with diverse audiences.
* Proficiency with research tools and techniques such as A/B testing, card sorting, and contextual inquiry.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Certified Professional in User Experience by the International Association of UX Professionals (UXPA).
* Certification in User Research by a reputable organisation.
* Google Analytics Individual Qualification (GAIQ) certification.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.