790 Sainsbury S jobs in London

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. Weu2019ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, youu2019ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and thatu2019s why youu2019ll also have access to our partner networks, because here you belong.











You donu2019t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. Youu2019re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.





The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:




Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
Supporting your fellow partners during periods of high volume to keep the store operating
Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
Supporting in creating the third place environment during each shift
Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
Maintaining a clean and organised workspace for your customers and partners
Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards





Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.





All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.





In return, weu2019ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:






28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
Great long-term career opportunities in store and support center





So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.





**What is our process?**





Application > CV review > interview and in store experience > offer and onboarding





Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.





Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. Weu2019ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, youu2019ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and thatu2019s why youu2019ll also have access to our partner networks, because here you belong.











You donu2019t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. Youu2019re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.





The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:




Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
Supporting your fellow partners during periods of high volume to keep the store operating
Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
Supporting in creating the third place environment during each shift
Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
Maintaining a clean and organised workspace for your customers and partners
Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards





Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.





All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.





In return, weu2019ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:






28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
Great long-term career opportunities in store and support center





So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.





**What is our process?**





Application > CV review > interview and in store experience > offer and onboarding





Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.





Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We've got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you'll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that's why you'll also have access to our partner networks, because here you belong.
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more

We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
+ Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
+ Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
+ Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
+ Identifying teachable moments to share best practices with the team
+ Seeing challenges as opportunities for continuous improvement to drive operational excellence.
+ Executing store operations during scheduled shifts, including organising opening and closing duties
+ Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
+ Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Our store bonus program
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.





At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.





Weu2019ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brandu2019s future. Here your voice is brewed into everything we do. Here youu2019ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.





Weu2019re looking for candidates with previous coaching or supervisory experience in a customer facing role. Youu2019ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. Youu2019ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as youu2019ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. Youu2019ll be an ambassador for our partner networks, making sure our partners know, here they belong.





The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:




Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
Identifying teachable moments to share best practices with the team
Seeing challenges as opportunities for continuous improvement to drive operational excellence.
Executing store operations during scheduled shifts, including organising opening and closing duties
Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products





Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.





All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.





In return, weu2019ll offer you a competitive starting salary and benefits that include:




28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Our store bonus program
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
Great long-term career opportunities in store and support center





So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.





**What is our process?**





Application > CV review > first stage interview > second stage interview > offer and onboarding





Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.





Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more.

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.





At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.





Weu2019ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brandu2019s future. Here your voice is brewed into everything we do. Here youu2019ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.





Weu2019re looking for candidates with previous coaching or supervisory experience in a customer facing role. Youu2019ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. Youu2019ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as youu2019ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. Youu2019ll be an ambassador for our partner networks, making sure our partners know, here they belong.





The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:




Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
Identifying teachable moments to share best practices with the team
Seeing challenges as opportunities for continuous improvement to drive operational excellence.
Executing store operations during scheduled shifts, including organising opening and closing duties
Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products





Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.





All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.





In return, weu2019ll offer you a competitive starting salary and benefits that include:




28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Our store bonus program
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
Great long-term career opportunities in store and support center





So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.





**What is our process?**





Application > CV review > first stage interview > second stage interview > offer and onboarding





Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.





Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more.

We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
+ Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
+ Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
+ Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
+ Identifying teachable moments to share best practices with the team
+ Seeing challenges as opportunities for continuous improvement to drive operational excellence.
+ Executing store operations during scheduled shifts, including organising opening and closing duties
+ Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
+ Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Our store bonus program
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

CONTACT ISLINGTON

Contact Islington provides excellent customer service dealing with enquiries and issues end to end within a Contact Centre and face to face environment. In line with the ‘One Islington’ vision and using award-winning technology, Contact Islington is able to bring a seamless range of services and public information to Islington’s diverse communities. Over the coming years more services will be made available through all delivery channels via Contact Islington, increasing first contact resolution to enquires and ensuring customers are the focus of all that we do.

PRIMARY JOB FUNCTION

•To put into practice the Council’s vision of a seamless local service delivery, by providing an administrative and customer service function supporting the Contact Centre.

•To provide a wide range of best in class services that reflects and meets the needs of the diverse local community and internal customers via all access channels; telephone, email/web, face to face and written correspondence.

•To process payment in and payments out of Contact Islington; ensure that timescales and performance target are achieved for both. To set up and issue Contact Islington invoices.

•To provide all services in a customer focused, courteous and efficient manner.

DUTIES AND RESPONSIBILITIES

•To deal with complex enquiries across all access channels i.e. telephone, face-to-face, email and written correspondence in accordance with customer care strategies and corporate policy. To be sensitive to the needs of different customer groups, ensuring rapid and appropriate responses for customers who may be distressed, irate and aggressive, and including those with special needs.

•To deal with all customer interactions in a polite, friendly and efficient manner.

To use the relevant technology systems to provide high quality accurate advice.

•To be readily identifiable as a Contact Islington agent. To comply at all times with the dress code and/or to wear the uniform provided.

•To work shift patterns within designated Contact Islington operational hours including evening and weekend working.

•To maintain records and produce statistics where necessary.

•To correctly handle in-coming post and link correspondence with existing files and to register applications for financial assistance from customers on the Corporate CRM within agreed timescales.

•To monitor personal performance in terms of agreed personal work targets.

•To comply with the Council’s policies and procedures and ensure the confidentiality of customer information.

EDUCATION and EXPERIENCE

Proven relevant experience of complex customer service delivery either face to face or on the telephone, dealing with the public directly in a service provider environment.Or

Proven experience in the public sector working in front-line service delivery either face to face or over the telephone.

Experience of working with a diverse community in a customer focused environment

Experience of using IT& telephony systems and administrative procedures in a customer focused organisation

KNOWLEDGE, SKILLS and ABILITY

Ability to deal with simple and routine face to face, telephone and electronic enquiries in a tactful, courteous and efficient manner

Ability to communicate appropriately and effectively with clarity both orally and in writing.

Able and willing to be flexible and responsive in relation to working times, patterns and locations.

Understanding of equalities issues and commitment to achieving equality of opportunity in service delivery

Ability to work unsupervised and on own initiative with accuracy and attention to detail

Ability to adapt to new ways of working and pursue personal development opportunities

Customer Service Agent Customer Service Agent Customer Service Agent Customer Service Agent Customer Service Agent Customer Service Agent Customer Service Agent