23 Sales Advisor jobs in Plymouth

We’re firing up something exciting in Plymouth – and we’re looking for passionate Sales Advisors to help us serve up the ultimate kitchenware experience at our brand-new ProCook Store in the Drake Circus Shopping Centre .

Whether you're a star baker, a saucepans connoisseur, or simply love helping customers find the right tools to cook up a storm, we want to hear from you.

We're recruiting:

• 1 x 20-hour contract
• 2 x 16-hour contracts
• 1 x 14-hour contracts

⏰ What the hours could look like
Shifts are spread across core trading times, e.g.:

• 14-hour contract: Monday & Saturday (7 hours each),
• 16-hour contract: Sunday & Friday,
• 20-hour contract: Split over 3 days.

However, flexibility is key — especially in our first few months of opening. We're a tight team, and during peak weekends, launches, and promotional events, we’ll all roll up our sleeves and jump in.

Requirements

What you’ll be doing:

• Delivering exceptional service with warmth, personality, and expert kitchenware advice.
• Demonstrating product knowledge — from the sharpest knives to the slickest non-stick pans.
• Driving sales and creating inspiring in-store experiences.
• Maintaining high visual standards and a beautifully merchandised store.
• Supporting the store team during busy trading and launch events.
  

What we’re looking for:

• Retail experience is great, but a passion for cooking and kitchenware is even better.
• A proactive, hands-on approach.
• Someone who can work collaboratively in a small, fast-paced team.
• Flexibility to work weekends,

Technical Sales Advisor
Location: Totnes

Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions.

We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline-from initial enquiry to the successful completion of solar PV and battery storage installations. This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous.

• Overseeing our Residential Sales pipeline
• Caretaking our client base from initial enquiry to handover to PM
• Reporting - weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting
• Stay up to date with any changes in regulations that can affect products offered
• Keep pricing of equipment up to date and competitive
• Work with marketing and suppliers to create offers for clients
• Design of Solar PV and battery systems in both PVSYST and OpenSolar
• Pricing system designs appropriately and producing quotes
• Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams
• Presentation skills - presenting system design and modelling to clients
• Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly
• Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets
• Managing the pricing of equipment on Open Solar
• Advising customers on the phone and attending events and shows as necessary
• Completing a desktop survey ahead of a site-visit
• Generating personalised solar and battery storage quotes using our bespoke software
• Visiting site to collect any further information needed for a successful installation and to close the deal
• Liaise with operations teams regarding the quote to facilitate a smooth delivery
• Liaise with marketing to advise on strategic campaigns
• Other reasonable tasks as requested by your manager

• friendly, flexible and a superb communicator

• able to or willing to learn how advise clients on a range of solar and battery solutions
• highly organised and able to manage multiple tasks effectively
• self-managing and proactive
• great satisfaction from bringing the highest quality service to the customer
• driven by contributing your energy to creating energy resilience for future generations

• Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered.

• A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence).

• Proven track record of working towards and achieving sales targets.

• HubSpot CRM

• OpenSolar design software

• The renewables/energy sector

Interested?
Call (phone number removed) and ask for Chris Henry to learn more.
Alternatively, email: (url removed)

Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.

• Greet and assist customers in a friendly and professional manner, providing product information and styling advice.
• Drive sales by understanding customer needs and recommending suitable products.
• Achieve individual and store sales targets through effective sales techniques and customer engagement.
• Maintain visual merchandising standards by ensuring the store is clean, organized, and well-stocked.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Handle customer inquiries, returns, and exchanges efficiently and courteously.
• Build and maintain customer relationships to encourage repeat business.
• Stay updated on product knowledge, current trends, and promotions.
• Assist with inventory management, including receiving, unpacking, and tagging new merchandise.
• Contribute to a positive and collaborative team environment.

• Previous experience in a retail or customer service role is preferred but not essential.
• A keen interest in fashion and an understanding of current trends.
• Excellent communication and interpersonal skills.
• A proactive and positive attitude with a strong work ethic.
• Ability to work effectively as part of a team.
• Reliability and punctuality are crucial.
• Flexibility to work varied shifts, including weekends and holidays, as required by store operational needs.
• Passion for delivering exceptional customer service.
• Basic mathematical skills for handling transactions.

• Engage with customers via phone, email, and chat to answer product questions and provide assistance.
• Process sales transactions accurately and efficiently.
• Maintain knowledge of current promotions, products, and store policies.
• Assist with inventory management and merchandising in-store as required.
• Handle customer complaints and resolve issues promptly and professionally.
• Contribute to achieving individual and team sales targets.
• Maintain a clean and organized work environment.
• Process returns and exchanges according to company guidelines.
• Upsell products and services to enhance customer value.
• Collaborate with team members to ensure smooth store operations.
• Follow all company procedures and safety regulations.

• Previous experience in retail or customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Basic computer proficiency and comfort with technology.
• Strong problem-solving skills and attention to detail.
• Flexibility to work various shifts, including weekends and holidays, as required.
• Ability to stand for extended periods and lift up to 25 pounds when in-store.
• High school diploma or equivalent.
• Enthusiasm for customer service and achieving sales goals.

Customer Service Advisors
Location: Plymouth
Salary: £24-25,400 + paid overtime + benefits + clear progression path

A role with purpose. A team with pride. A future with opportunity.

We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as Customer Service Advisors . If you enjoy helping others, thrive in fast-paced environments, an.

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Contract Type: Permanent
Location: Plymouth
Salary: £13.40 per hour

Hours:  Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week)

Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple specialist eCommerce stores. We are seeking self-motivated, organised and experienced Customer Service Advisors to join our team based at our head office in Plymouth.

The position of the Customer Service Advisor involves handling routine and specialist after-sales enquiries in a friendly and supportive manner. Your presence will be vital to our business as you provide support and assistance to our valued customers. Your main responsibility is to provide the highest level of customer service through various channels such as online chat, phone, or email. This position involves direct interaction with customers in a sales and service environment, where specific targets are set to help achieve organisational goals. In addition to communication with customers, you will also collaborate with suppliers and other departments to address customer concerns. 

We are looking for someone who has experience in a similar office-based customer service role. As a successful candidate, you’ll be an excellent communicator with a friendly telephone manner and a high standard of written and spoken English. We are also seeking a team player with a positive attitude, who embraces challenges with a can-do mindset. Someone with the ability to multi-task effectively with great attention to detail and always willing to go the extra mile. 

Responsibilities

• Act as first point of contact for the company, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate
• Liaising with suppliers, as required, to work through customer issues
• Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers
• Escalate customer issues to the Team Manager or Senior Advisor
• Ensure work is completed within SLA’s
• Maintain and follow up on ongoing issues
• Follow all processes accurately
• Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks
• Entering accurate notes into a database, including dates for follow up calls
• Develop and retain product knowledge by attending supplier training events
• Work collaboratively by sharing ideas, knowledge and resources
• Undertake any further relevant research, development or training as required
• As and when, there will be a requirement for you to support other teams with tasks that may not be directly related to your day to day responsibilities. You will be expected to manage these within your workload

CMO SUPERSTORES Ltd is an equal opportunities employer.

A note to all applicants – CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind

Requirements

• Good telephone manner
• Friendly and tactful personality
• Experience of similar customer service role
• Computer literate with a high standard of written and spoken English
• Ability to absorb new information quickly
• Problem solving skills
• Ability to work to targets
• Team player with a ‘can do’ approach
• Communicates effectively with others
• Trustworthy and reliable time keeper

Benefits

• Monthly team bonus base on target earnings
• Extra day off every fortnight
• Employee Assistance Programme
• BHN Extras (discount scheme)
• Cycle to work scheme
• On-site parking
• Company events
• Competitive holiday allowance