1294 Sales Assistants jobs in Newcastle upon Tyne

Our client is seeking an experienced and highly motivated Senior Sales Associate to join their prestigious retail team in **Sunderland, Tyne and Wear, UK**. This is a fantastic opportunity for an individual with a passion for luxury goods and a proven track record in delivering exceptional customer service. The role involves engaging with customers, understanding their needs, and providing expert advice on our client's premium product range. You will be responsible for driving sales, meeting and exceeding targets, and contributing to the overall success of the store.

Key responsibilities will include:

• Providing a personalized and engaging shopping experience for every customer.
• Maintaining an in-depth knowledge of all products, including features, benefits, and current promotions.
• Building and nurturing strong relationships with a diverse clientele.
• Achieving individual and team sales targets through proactive selling and excellent customer engagement.
• Processing transactions accurately and efficiently using the point-of-sale system.
• Maintaining the visual merchandising standards of the store to the highest level.
• Assisting with stock management, including receiving, checking, and replenishing inventory.
• Handling customer inquiries, feedback, and complaints with professionalism and efficiency.
• Contributing to a positive and collaborative team environment.

The ideal candidate will possess:

• Previous experience in a retail sales role, preferably within the luxury sector.
• Exceptional interpersonal and communication skills, with the ability to connect with customers from various backgrounds.
• A strong understanding of sales techniques and customer service best practices.
• A proactive and results-oriented approach, with a drive to achieve sales goals.
• Excellent attention to detail and a keen eye for visual merchandising.
• The ability to work flexibly, including weekends and some public holidays, as required by the business needs.
• A genuine passion for the products and a commitment to representing the brand with excellence.

This is a pivotal role within a dynamic retail environment, offering excellent career progression opportunities for the right candidate. If you are a dedicated sales professional looking for a challenging and rewarding position in **Sunderland, Tyne and Wear, UK**, we encourage you to apply.

We are seeking a highly motivated and experienced Senior Retail Sales Associate to join our prestigious fashion boutique located in the heart of Sunderland, Tyne and Wear, UK . This is an exciting opportunity for an individual with a passion for customer service and a keen eye for style. The successful candidate will be responsible for delivering exceptional shopping experiences, building strong client relationships, and driving sales.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Provide expert advice on product features, benefits, and styling options.
• Maintain an in-depth knowledge of current fashion trends and our product collections.
• Process sales transactions accurately and efficiently using our POS system.
• Handle customer inquiries, returns, and exchanges with care and efficiency.
• Assist with visual merchandising and maintaining store presentation standards.
• Achieve individual and team sales targets.
• Build and nurture a loyal customer base through personalized service and follow-up.
• Contribute to a positive and collaborative team environment.
• Assist with stock management, including receiving, unpacking, and merchandising new inventory.
• Ensure the shop floor is clean, tidy, and well-organized at all times.
• Handle customer complaints effectively, aiming for first-contact resolution.
• Upsell and cross-sell products to maximize sales opportunities.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Adhere to all company policies and procedures, including loss prevention.

Qualifications and Skills:

• Proven experience in a customer-facing retail role, preferably within fashion.
• Excellent communication and interpersonal skills.
• A strong understanding of sales principles and techniques.
• Ability to work effectively as part of a team.
• Flexibility to work various shifts, including weekends and evenings, as required by the business needs.
• A passion for fashion and an understanding of luxury retail standards.
• The ability to connect with customers and build rapport.
• A proactive approach to problem-solving.
• Basic IT literacy for POS systems and inventory management.

This role requires flexibility and a commitment to providing an outstanding customer experience. Join our dynamic team and help shape the future of retail in Sunderland .

Our client is looking for a motivated and customer-focused Remote E-commerce Sales Associate to join their thriving online retail business. This fully remote role involves engaging with customers, assisting with online purchases, and providing excellent after-sales support. You will be the virtual face of our client, helping to drive sales and build lasting customer relationships. Key responsibilities include responding to customer inquiries via chat, email, and social media, processing online orders and returns, and resolving customer complaints promptly and efficiently. You will also be responsible for upselling and cross-selling products, identifying customer needs, and providing personalized recommendations. A strong understanding of e-commerce platforms and online sales processes is beneficial. The ideal candidate will possess outstanding communication and interpersonal skills, with a friendly and professional demeanor. Excellent problem-solving abilities and a passion for retail and customer service are crucial. You should be comfortable working independently in a remote setting and managing your workload effectively. This is a fantastic opportunity for individuals passionate about online retail and eager to contribute to a growing business. If you are a proactive individual with a knack for sales and a commitment to customer satisfaction, we encourage you to apply. Join our remote team and help shape the online shopping experience for our valued customers.

**Be part of an iconic story.**
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style.
Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids' sportswear, Tommy Hilfiger Denim, accessories, and footwear.
In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
**_About_** **THE ROLE**
When it comes to shopping at Tommy Hilfiger, our customers only deserve the very best in store experience we can offer. You will be working as part of our store team in a luxury retail environment where you will share a passion for our brand and our values with our customers and colleagues.
Leading by example and putting all the PVH Values to practice are also of importance in this role. You will be inspiring your team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.
Responsibilities include:
+ Be able to demonstrate in-depth product knowledge and possess successful link selling skills to drive business.
+ Holding the ability to outfit build for customers will be essential, our Sales Associates should also be able to make further product recommendations and drive our store KPI's.
+ Building and maintaining professional relationships with our customers, to secure regular clienteles is possible.
+ Being a Brand Ambassador and maintaining a keen interest in current fashion and market trends.
+ Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
+ Show flexibility and innovation when reacting to the changing business environment especially around peak trade.
**_About_** **YOU**
+ Have previous experience within hospitality/retail
+ Be hardworking with great communication skills
+ Have an interest in Fashion/Retail
+ Ability to work in a fast paced environment with ability to multi task in high pressure environments
+ Be passionate to drive sales using our digital platforms!
**_About_** **WHAT WE OFFER**
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.   
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

Job Specification

Job Title: Customer Service / Sales Administrator

Location: Washington, Durham

Salary: Up to 30,000

Working Hours: 8:30 to 5pm Monday to Thursday, 08:30 to 1:30 on Friday

Main Purpose of the Role

To deliver a high level of customer service and sales support to a portfolio of allocated customers. The role is focused on effective communication, proactive relationship building, accurate order processing, and collaboration with internal departments to ensure best-in-class service delivery. The individual will be responsible for managing quotations, handling complaints, and identifying opportunities for customer growth and retention.

Key Responsibilities

• Accurately process customer sales orders using SAP.
• Ensure orders align with agreed terms and pricing.
• Act as the primary point of contact for allocated customers.
• Provide regular updates regarding order status, delivery timelines, and product availability.
• Manage expectations proactively in the event of order delays or changes.
• Build strong, long-term relationships that support customer retention and sales growth.
• Monitor and act upon customer buying patterns, identifying gaps or reductions in spend.
• Generate customer quotations in SAP and CRM based on specifications received from the technical team.
• Maintain and update a centralised quotation log with all relevant information.
• Follow up on all customer quotes to ensure pricing accuracy and track potential conversions.
• Efficiently manage and resolve customer complaints.
• Ensure all issues are logged, tracked, and communicated through the appropriate internal systems.
• Keep customers informed throughout the resolution process.
• Verify that all products are accurately priced in accordance with agreed pricing structures.
• Ensure consistency between quotations and invoices.

Expected Results / Performance Metrics

• High customer satisfaction and retention rates.
• Accurate and timely order processing.
• Active contribution to sales growth via upselling and customer development.
• Efficient resolution of complaints and issues.
• Maintenance of detailed and accurate CRM and quotation records.

Job Requirements

Essential Skills & Experience:

• Customer Service Experience: Minimum 2 years' experience in a customer service or internal sales environment, preferably within a manufacturing or distribution setting.
• Sales Order Processing: Proven experience handling order processing systems (e.g., SAP or similar ERP software).
• Communication: Strong verbal and written communication skills; confident liaising with internal teams and external customers at all levels.
• Problem Solving: Ability to resolve issues efficiently and professionally, with a focus on customer satisfaction.
• Attention to Detail: High level of accuracy when entering and managing data.
• Time Management: Ability to manage multiple priorities and deadlines in a fast-paced environment.

For more information please contact Travis Townsend at Major Recruitment.

INDTW

Kaizen Acquisitions Newcastle City Centre
Customer Service & Sales Representative
Immediate Start | Full-Time | Full Training Provided

At Kaizen Acquisitions , we are committed to delivering outstanding customer experiences with a personal touch. If you are enthusiastic, customer-focused, and eager to make a real impact, we want you on our team!

This is an exciting opportunity to connect with customer.

WHJS1_UKTJ

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Our client, a leading online retailer, is seeking energetic and customer-focused Retail Sales Assistants to join their expanding remote team. This role offers a unique opportunity to engage with customers and drive sales from the comfort of your own home. You will be responsible for assisting customers with their purchasing decisions, answering queries, and providing a seamless online shopping experience. This is not a typical in-store retail role; instead, you will be interacting with customers via live chat, email, and phone, leveraging digital tools to provide exceptional service. Responsibilities include processing orders, managing customer accounts, resolving issues, and promoting products and special offers. You will need to possess excellent communication and interpersonal skills, with a friendly and approachable demeanour. A genuine passion for retail and customer satisfaction is key. As this is a remote position, strong self-management skills, reliable internet access, and a dedicated workspace are essential. You will be trained on our products, sales systems, and customer service protocols. We are looking for individuals who are proactive, adaptable, and thrive in a fast-paced, digital environment. This role is perfect for those who enjoy helping people and have a knack for sales. You will have the flexibility to set your working hours within operational needs, making it an ideal fit for those seeking part-time or flexible employment. Our client is committed to creating a positive and supportive remote working culture, offering opportunities for development and growth within the company. If you are enthusiastic about retail and excel at customer engagement in a virtual setting, apply today and become a key part of our client's success story.