Senior Retail Sales Associate

ST4 7DQ Staffordshire, West Midlands £12 Hourly WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dynamic and experienced Senior Retail Sales Associate to join their team in Stoke-on-Trent, Staffordshire, UK . This is an exciting opportunity for an individual passionate about delivering exceptional customer service and driving sales within a fast-paced retail environment. The ideal candidate will possess a proven track record in retail sales, with a strong understanding of customer needs and effective sales techniques. You will be responsible for assisting customers with product selection, providing detailed product information, and ensuring a positive shopping experience from start to finish. Furthermore, you will contribute to visual merchandising efforts, maintain store appearance standards, and assist with inventory management, including stocktaking and replenishment. As a Senior Associate, you will also play a key role in training and mentoring new team members, fostering a collaborative and high-performing sales culture.

Key responsibilities include:
  • Greeting customers warmly and identifying their needs.
  • Providing expert advice on product features, benefits, and pricing.
  • Processing sales transactions accurately and efficiently using the POS system.
  • Maintaining a clean, organized, and visually appealing store environment.
  • Assisting with inventory control, including receiving shipments, stocking shelves, and conducting regular stock checks.
  • Handling customer inquiries, complaints, and returns in a professional and timely manner.
  • Collaborating with team members to achieve store sales targets and key performance indicators.
  • Participating in ongoing product training to stay updated on new arrivals and promotions.
  • Supporting store management with daily operational tasks as required.
  • Contributing to a positive and supportive team atmosphere.

The successful candidate will have excellent communication and interpersonal skills, a friendly and approachable demeanor, and a strong work ethic. Previous experience in a customer-facing role, preferably within retail, is essential. An understanding of sales principles and a drive to meet and exceed targets are also crucial. This role requires flexibility in working hours, including weekends and some evenings, as business needs dictate. The ability to work effectively both independently and as part of a team is paramount. Join our client and become an integral part of a reputable retail brand, contributing to its continued success in the Stoke-on-Trent area.
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Senior Retail Sales Associate

ST1 1AA Staffordshire, West Midlands £25000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a leading name in the retail sector, is seeking an experienced and dynamic Senior Retail Sales Associate to join their flagship store in Stoke-on-Trent, Staffordshire, UK . This is a fantastic opportunity for a motivated individual to take on greater responsibility and contribute to the success of a thriving retail environment. The ideal candidate will possess a passion for customer service, a strong understanding of sales principles, and the ability to motivate and guide a team.

Key Responsibilities:
  • Deliver exceptional customer service, building rapport and understanding customer needs to drive sales.
  • Assist customers with product selection, providing in-depth knowledge and recommendations.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Maintain visual merchandising standards, ensuring the store is attractive and well-organized.
  • Support the Store Manager in daily operations, including opening and closing procedures.
  • Train and mentor junior sales staff, fostering a positive and collaborative team environment.
  • Monitor stock levels, assist with inventory management, and contribute to loss prevention efforts.
  • Handle customer inquiries and resolve complaints promptly and professionally.
  • Achieve individual and team sales targets.
  • Stay up-to-date with product knowledge and industry trends.

Qualifications and Skills:
  • Proven experience in a retail sales role, with at least 2 years in a supervisory or senior capacity preferred.
  • Excellent communication and interpersonal skills, with the ability to engage with a diverse range of customers.
  • Strong sales acumen and a results-oriented approach.
  • Ability to work effectively both independently and as part of a team.
  • Proficiency in using retail POS systems and basic computer applications.
  • A flexible and adaptable attitude, with the ability to work varied shifts, including weekends and public holidays.
  • A keen eye for detail and a commitment to maintaining high standards.
  • Demonstrable leadership potential.
This role requires a dedicated individual who thrives in a fast-paced retail setting and is committed to providing an outstanding shopping experience. If you are looking for a challenging and rewarding career in retail, we encourage you to apply.
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Luxury Retail Sales Associate

ST1 2BL Staffordshire, West Midlands £24000 annum + com WhatJobs

Posted 2 days ago

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full-time
Our client, a prestigious name in the luxury retail sector, is looking for a dynamic and customer-focused Luxury Retail Sales Associate to join their flagship store in Stoke-on-Trent, Staffordshire, UK . This role is perfect for an individual passionate about high-end products and dedicated to providing an unparalleled shopping experience. As a Sales Associate, you will be the face of the brand, building strong relationships with clients, understanding their needs, and guiding them through our exquisite collections. You will be responsible for driving sales, maintaining visual merchandising standards, and contributing to the overall success of the store. The ideal candidate possesses exceptional communication skills, a keen eye for detail, and an innate ability to connect with a diverse clientele. You should be comfortable working in a fast-paced environment, managing inventory, and processing transactions accurately. Experience in luxury sales or a strong understanding of fashion and lifestyle products is highly desirable. This position demands a professional demeanor, impeccable presentation, and a genuine enthusiasm for exceeding sales targets. You will be trained on our extensive product lines and sales techniques to ensure you have the knowledge and confidence to excel.

Responsibilities:
  • Greet and assist customers in a welcoming and professional manner.
  • Understand customer requirements and provide tailored product recommendations.
  • Achieve and exceed individual sales targets and contribute to team goals.
  • Maintain high standards of visual merchandising and store presentation.
  • Build and nurture long-term customer relationships.
  • Process sales transactions accurately and efficiently.
  • Manage inventory, including stock counts and replenishment.
  • Stay up-to-date with product knowledge and industry trends.
  • Represent the brand with integrity and professionalism at all times.
We offer a competitive salary, attractive commission structure, generous staff discounts, and significant opportunities for career development within our growing organization. Join us and become part of a talented team dedicated to excellence in luxury retail.
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Senior Retail Sales Associate

ST4 7AA Staffordshire, West Midlands £25000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a leading high-street retailer, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Stoke-on-Trent, Staffordshire, UK**. This is a pivotal role where you will be instrumental in driving sales, delivering exceptional customer service, and contributing to the overall success of the store. You will be expected to act as a role model for other sales associates, demonstrating best practices in product knowledge, merchandising, and customer engagement. Your responsibilities will include assisting customers with their needs, processing transactions accurately, and maintaining a visually appealing and organised store environment. You will also be involved in inventory management, including receiving stock, undertaking regular stocktakes, and reporting any discrepancies. A key part of this role involves understanding customer preferences and providing tailored recommendations, thereby fostering customer loyalty and repeat business. You will work closely with the store management team to achieve sales targets and contribute to implementing store policies and procedures. The ideal candidate will possess excellent communication and interpersonal skills, a proactive approach to problem-solving, and a genuine passion for retail. Previous experience in a supervisory or senior sales role within a retail setting is essential, along with a proven track record of meeting and exceeding sales goals. You should be comfortable working in a fast-paced environment and be able to stand for extended periods. A flexible approach to working hours, including weekends and occasional evenings, will be required.

Key Responsibilities:
  • Provide outstanding customer service, engaging with customers to understand their needs and offer solutions.
  • Drive sales performance through effective product knowledge and persuasive selling techniques.
  • Process customer transactions efficiently and accurately using the POS system.
  • Maintain store presentation standards, including visual merchandising and stock replenishment.
  • Assist with inventory management, stock control, and loss prevention.
  • Train and mentor junior sales staff, providing guidance and support.
  • Contribute to achieving store sales targets and key performance indicators.
  • Handle customer complaints and resolve issues effectively and professionally.
Qualifications:
  • Proven experience in a senior retail sales role.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong sales aptitude and a results-oriented mindset.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Proficiency in POS systems and basic inventory management.
  • A flexible and adaptable approach to working.
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Senior Retail Sales Associate

ST1 1AA Staffordshire, West Midlands £25000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Stoke-on-Trent, Staffordshire, UK . This is a pivotal role where you will be instrumental in driving sales, providing exceptional customer service, and contributing to the overall success of the store. You will work closely with the store management to implement sales strategies and maintain high standards of visual merchandising. Your responsibilities will include proactively engaging with customers, understanding their needs, and recommending suitable products, thereby fostering loyalty and repeat business. You will also be expected to handle customer queries and resolve issues efficiently and professionally. Key to this role is the ability to lead by example, mentoring junior sales staff and contributing to a positive and productive work environment. You will be responsible for opening and closing the store on occasion, managing cash handling procedures accurately, and ensuring the security of merchandise. A thorough understanding of current retail trends and product knowledge is essential. You will also participate in stock takes and assist with inventory management to ensure optimal stock levels. This position requires excellent communication and interpersonal skills, a strong sales acumen, and a genuine passion for retail. A flexible approach to working hours, including weekends and evenings, is expected. If you are a results-oriented individual with a proven track record in retail sales and a desire to advance your career in a supportive environment, we encourage you to apply.
Responsibilities:
  • Achieve and exceed sales targets through excellent customer engagement and product knowledge.
  • Provide outstanding customer service, building strong relationships with clients.
  • Assist in training and mentoring new sales team members.
  • Maintain store presentation standards, including merchandising and cleanliness.
  • Handle customer complaints and resolve issues with a focus on customer satisfaction.
  • Process transactions accurately using the point-of-sale system.
  • Contribute to inventory management and stock control processes.
  • Open and close the store as required.
Qualifications:
  • Previous experience in a senior retail sales role.
  • Proven ability to meet and exceed sales goals.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to work effectively in a team and independently.
  • Basic understanding of retail operations and inventory management.
  • Flexibility with regard to working hours.
This advertiser has chosen not to accept applicants from your region.

Senior Retail Sales Associate

ST1 1AA Staffordshire, West Midlands £25000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Senior Retail Sales Associate to join their bustling team in **Stoke-on-Trent, Staffordshire, UK**. This is a fantastic opportunity for a driven individual with a passion for customer service and a proven track record in retail environments. You will play a pivotal role in ensuring a seamless and positive shopping experience for every customer, contributing significantly to the store's overall success and sales targets.

Responsibilities:
  • Provide exceptional customer service, assisting shoppers with product selection, inquiries, and purchases.
  • Maintain an in-depth knowledge of all products, promotions, and store policies to effectively advise customers.
  • Drive sales by actively engaging with customers, identifying needs, and recommending appropriate solutions.
  • Assist with visual merchandising, ensuring displays are attractive, well-stocked, and compliant with brand standards.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Handle customer complaints and returns with professionalism and a focus on resolution.
  • Support inventory management, including stocktakes and replenishing shelves.
  • Train and mentor new sales associates, sharing best practices and product knowledge.
  • Contribute to maintaining a clean, organized, and safe store environment.
  • Collaborate effectively with team members and management to achieve store objectives.

Qualifications:
  • Proven experience in a customer-facing retail role, with at least 2 years in a supervisory or senior associate capacity.
  • Excellent communication, interpersonal, and active listening skills.
  • Strong sales aptitude and a results-oriented mindset.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
  • Flexibility to work various shifts, including weekends and holidays.
  • A keen eye for detail for merchandising and stock management.
  • Basic mathematical skills for transaction processing.
  • A positive and proactive attitude towards customer service and teamwork.

This role offers a competitive salary package and opportunities for professional development within a respected retail brand. The position is a hybrid role, blending in-store responsibilities with occasional remote support or administrative tasks. If you are a motivated sales professional looking to advance your career in retail, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Senior Sales Associate

ST1 2DE Staffordshire, West Midlands £25000 annum plus WhatJobs

Posted 11 days ago

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Job Description

full-time
Join our vibrant retail team as a Senior Sales Associate in **Stoke-on-Trent, Staffordshire, UK**. Our client is a leading brand known for its exceptional customer service and high-quality products. We are looking for an experienced and motivated individual to take on a key role in driving sales and enhancing the customer shopping experience. As a Senior Sales Associate, you will be a brand ambassador, engaging with customers, understanding their needs, and recommending suitable products. Your responsibilities will include exceeding sales targets, providing product knowledge, and maintaining store standards. You will also be involved in training and mentoring junior staff, contributing to a positive and productive team environment. This role requires a proactive approach to sales, excellent interpersonal skills, and a genuine passion for customer satisfaction. The ideal candidate will have a proven track record in retail sales, demonstrating an ability to build rapport with customers and close sales effectively. You will be adept at handling customer inquiries and resolving issues efficiently and courteously. This position offers a competitive salary, an attractive commission structure, and opportunities for career advancement within the retail sector. We value individuals who are results-driven, possess strong commercial awareness, and thrive in a fast-paced retail setting. You will be expected to contribute to visual merchandising efforts and maintain an organized and appealing sales floor. This is a fantastic opportunity for someone looking to take their retail career to the next level with a respected organization. You will work closely with the store management to implement sales strategies and achieve overall business objectives. The role demands excellent product knowledge and the ability to communicate this effectively to customers and colleagues.
Qualifications:
  • Proven experience in a retail sales role, preferably in a senior capacity.
  • Demonstrated ability to meet and exceed sales targets.
  • Excellent communication and customer service skills.
  • Strong understanding of retail sales techniques.
  • Ability to work effectively as part of a team.
  • Passion for customer engagement and product knowledge.
  • Flexibility to work varying shifts, including weekends and holidays.
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Sales Associate (Part-Time)

Cheshire, West Midlands REISS

Posted today

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Job Description

Why choose Reiss?With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
As part of our Retail team, you’ll be joining our store in Cheshire Oaks as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing Delivering a premium and tailored customer service experience Providing in depth knowledge of the brand and our products Communicating appropriately and effectively with customers, team members and management Maintaining visual standards Acting as a Reiss Brand Ambassador What you’ll ideally bring to the role A passion for premium or luxury product Previous experience in a customer-facing environment Be able to see things through the customer’s eyes Excellent customer service skills Flexibility and ability to adapt to changing priorities Ability to work in a fast-paced retail environment Have excellent communication and interpersonal skills Have excellent organisational and decision-making skills Be a team player Good written and verbal communication skills What we’ll do for you Seasonal business wear allowance Generous employee discount Rewarding commission structure Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 23 days annual leave, increasing to 25 days after 2 years’ service Employee referral scheme Career development opportunities
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Senior Sales Associate - Luxury Fashion

ST1 1DL Staffordshire, West Midlands £25000 annum + com WhatJobs

Posted 9 days ago

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full-time
Our client is seeking an experienced and highly motivated Senior Sales Associate to join their prestigious retail team in Stoke-on-Trent, Staffordshire . As a Senior Sales Associate, you will be instrumental in delivering exceptional customer experiences, driving sales performance, and upholding the brand's premium image. You will be expected to build strong relationships with customers, understand their needs, and guide them towards making informed purchasing decisions. This role requires a deep passion for fashion, an innate understanding of luxury retail, and a commitment to exceeding sales targets.

Key Responsibilities:
  • Greet and engage customers in a warm and professional manner, creating a welcoming atmosphere.
  • Actively listen to customer needs and provide expert advice on products, styling, and fit.
  • Drive sales by effectively showcasing products, highlighting features and benefits, and overcoming objections.
  • Build and maintain a loyal client base through personalized service and follow-up.
  • Achieve and exceed individual and team sales targets through proactive selling techniques.
  • Maintain a high standard of visual merchandising and store presentation.
  • Process sales transactions accurately and efficiently using the point-of-sale system.
  • Assist with inventory management, including stock counts and replenishment.
  • Stay up-to-date with the latest fashion trends and product knowledge.
  • Collaborate with team members to achieve store goals and create a positive work environment.

Qualifications:
  • Proven track record of success in luxury retail sales.
  • Exceptional communication and interpersonal skills.
  • Strong sales acumen and ability to close sales.
  • Passion for fashion and a keen eye for style.
  • Customer-centric approach with a commitment to delivering outstanding service.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Previous experience in a senior or lead sales role is advantageous.
  • A positive and proactive attitude.
  • Basic computer literacy for POS systems and inventory management.
This is an exciting opportunity for a driven sales professional to advance their career within a leading luxury brand. You will have the chance to work with high-end products, interact with discerning clientele, and contribute to the success of a renowned store located in Stoke-on-Trent, Staffordshire . If you are passionate about retail and thrive on achieving ambitious goals, we encourage you to apply.
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Senior Sales Associate - Luxury Goods

ST1 1DG Staffordshire, West Midlands £28000 annum + com WhatJobs

Posted 11 days ago

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full-time
Our client, a globally recognised luxury brand, is seeking a highly motivated and experienced Senior Sales Associate to join their prestigious boutique in Stoke-on-Trent, Staffordshire, UK . This role is ideal for an individual with a passion for luxury goods, exceptional customer service skills, and a proven ability to drive sales. As a Senior Sales Associate, you will be a key player in delivering an unparalleled client experience, building lasting relationships, and exceeding sales targets. You will also be expected to provide guidance and support to junior sales staff.

Key Responsibilities:
  • Provide a personalized and exceptional shopping experience for every client, understanding their needs and preferences.
  • Build and maintain a strong client base through proactive relationship management, follow-ups, and personalized communication.
  • Actively drive sales by approaching, engaging, and assisting customers, showcasing product knowledge and styling advice.
  • Achieve and exceed individual and store sales targets.
  • Develop and maintain in-depth knowledge of the brand's products, history, and craftsmanship.
  • Assist with visual merchandising tasks, ensuring the store is impeccably presented and products are displayed attractively.
  • Handle customer inquiries, feedback, and complaints professionally and efficiently.
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
  • Contribute to maintaining store operational standards, including stock management and store tidiness.
  • Mentor and support new and junior sales associates, sharing best practices and product knowledge.
  • Participate in store events, promotions, and stocktakes.
  • Uphold the brand's image and values at all times.
Qualifications and Skills:
  • Proven experience as a Sales Associate or similar role within a luxury retail environment (minimum 3 years).
  • Demonstrable track record of meeting and exceeding sales targets.
  • Exceptional interpersonal and communication skills, with a confident and engaging personality.
  • Strong passion for luxury goods, fashion, and brand aesthetics.
  • Excellent customer service and clienteling skills.
  • Ability to work effectively in a team environment and provide support to colleagues.
  • Proficiency in using POS systems and basic computer skills.
  • Impeccable personal presentation and grooming.
  • Flexibility to work varied shifts, including weekends and public holidays, as required by the business needs.
  • A proactive and results-oriented approach to sales.
  • Experience in luxury watch and jewelry sales is a significant advantage.
This is a fantastic opportunity for a dedicated sales professional to represent a leading luxury brand in Stoke-on-Trent .
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