464 Sales Deals jobs in London

About Us

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That's why the world's most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

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Job description

Job Summary:

We are seeking a highly analytical, strategic, and collaborative Strategy & Operations Business Partner to support Korn Ferry Digital's EMEA Commercial Team. This role will be instrumental in driving go-to-market (GTM) strategy, optimizing revenue operations, and supporting data-driven decision-making for the growth of the EMEA business. You'll partner closely with Sales, Customer Success, Marketing, Finance, and Product to ensure our GTM teams are aligned, efficient, and scaling effectively.
Key Responsibilities:
Strategic Planning & Insights

• Collaborate with Sales leadership to define and execute GTM strategies, annual planning, and quarterly business reviews.
• Provide strategic recommendations to improve revenue growth, customer retention, and operational efficiency.
• Drive the operational cadence of EMEA Commercial leadership, including forecast calls, pipe reviews, performance management, & tracking of GTM initiatives.
• Support territory design, segmentation, coverage modeling, and resource planning.

Revenue & Performance Analytics

• Monitor and analyze performance metrics (pipeline, bookings, churn, expansion, NRR).
• Develop dashboards and reports to surface key insights to stakeholders.
• Conduct win/loss, churn, and retention analysis to identify areas for improvement.

Operational Excellence

• Drive process improvements across the sales (e.g., pipe generation, deal execution, system use, QBRs).
• Partner with RevOps, Finance, and Enablement teams to streamline systems, tools, and processes.
• Lead or support strategic initiatives such as pricing changes, sales plays, or customer lifecycle programs.

Stakeholder Partnership

• Act as a trusted advisor to GTM leaders, providing objective insights and support for data-driven decisions.
• Ensure alignment between Sales, Customer Success, and cross-functional teams.
• Help create scalable frameworks for communication, forecasting, and performance reviews.

Qualifications:

• Experience in strategy, sales operations, business operations, management consulting, or similar.
• Experience working with Sales teams in a B2B SaaS or tech environment.
• Strong analytical skills; advanced Excel/Google Sheets, CRM (Salesforce), and BI tools (Looker, Tableau, etc.).
• Excellent project management and cross-functional collaboration skills.
• Strategic thinker with the ability to dive deep into data and operational details.
• MBA or similar advanced degree a plus, but not required.

Preferred Skills:

• Familiarity with GTM tech stack (e.g., Salesforce, Gainsight, Clari, Outreach).
• Experience supporting Sales operations (e.g., planning, execution, special projects).
• Experience working across multiple business dimensions - solutions, regions, lines of business.
• Comfort working in a fast-paced, high-growth environment with changing priorities.

Success Metrics:

• Increased sales productivity and quota attainment
• Clear and actionable performance insights shared regularly
• Scalable processes adopted across GTM teams
• Strong, trusted partnerships with Sales and CS leadership

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Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

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Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

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Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.



AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.



Key job responsibilities

Customer & Market Engagement:

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).

Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.

Solution Adoption & Expansion:

Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.

Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.

Data-Driven Strategy & ROI Analysis:

Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.

Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.

Estimate the ROI of Support investments and design initiatives to maximize business outcomes.

Commercial Innovation & Experimentation:

Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.

Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.

Field & Partner Enablement:

Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.

In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.

Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.

Sales & Business Development Execution:

Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.

Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.



About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.



Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience

- 6+ years of professional or military experience

- 6 + years of experience in a role focused on creating and implementing organizational strategies.

- Bachelor's degree

Preferred Qualifications

- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.

- Experience interpreting data and making business recommendations

- Experience identifying, negotiating, and executing complex legal agreements

- Experience developing strategies that influence leadership decisions at the organizational level

- Experience managing programs across cross functional teams, building processes and coordinating release schedules



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.



This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.



This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.



Key job responsibilities

- Develop transformative commercial strategies that drive significant business impact.

- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.

- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.

- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.

- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.

- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.

Basic Qualifications

- Extensive business development, partnership management, or sourcing new business experience at a Senior level

- Proven track record developing, negotiating and executing business agreements experience

- Consumer industry expertise

- Demonstrated success in working within a distributed, cross-functional organization

- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries

- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals

- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously

- Strong business written and spoken communication abilities

Preferred Qualifications

- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills

- Proven ability to influence others internally and externally

- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities

- Solid understanding of Internet business models and web technologies

- Ability to build and maintain a network of relationships which facilitate deal flow

- Passion for big challenges



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.



This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.



This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.



Key job responsibilities

- Develop transformative commercial strategies that drive significant business impact.

- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.

- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.

- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.

- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.

- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.

Basic Qualifications

- Extensive business development, partnership management, or sourcing new business experience at a Senior level

- Proven track record developing, negotiating and executing business agreements experience

- Consumer industry expertise

- Demonstrated success in working within a distributed, cross-functional organization

- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries

- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals

- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously

- Strong business written and spoken communication abilities

Preferred Qualifications

- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills

- Proven ability to influence others internally and externally

- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities

- Solid understanding of Internet business models and web technologies

- Ability to build and maintain a network of relationships which facilitate deal flow

- Passion for big challenges



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.



AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.



Key job responsibilities

Customer & Market Engagement:

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).

Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.

Solution Adoption & Expansion:

Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.

Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.

Data-Driven Strategy & ROI Analysis:

Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.

Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.

Estimate the ROI of Support investments and design initiatives to maximize business outcomes.

Commercial Innovation & Experimentation:

Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.

Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.

Field & Partner Enablement:

Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.

In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.

Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.

Sales & Business Development Execution:

Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.

Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.



About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.



Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience

- 6+ years of professional or military experience

- 6 + years of experience in a role focused on creating and implementing organizational strategies.

- Bachelor's degree

Preferred Qualifications

- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.

- Experience interpreting data and making business recommendations

- Experience identifying, negotiating, and executing complex legal agreements

- Experience developing strategies that influence leadership decisions at the organizational level

- Experience managing programs across cross functional teams, building processes and coordinating release schedules



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazon's fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWS's partner ecosystem.
Key job responsibilities
- Customer & Market Engagement:
- Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
- Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
- Solution Adoption & Expansion:
- Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
- Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
- Data-Driven Strategy & ROI Analysis:
- Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
- Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
- Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
- Commercial Innovation & Experimentation:
- Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
- Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
- Field & Partner Enablement:
- Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
- In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
- Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
- Sales & Business Development Execution:
- Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
- Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Business Development Manager – London

What You Will Do

As a Business Development Manager, you will play a key role in driving business growth and enhancing brand awareness in the London region. Reporting directly to the Global Business Development Leader, you will work closely with the local Fire Detection team to generate demand from the specification stage of key projects. 

What we offer 

• Competitive salary and bonus.
• 25 days paid holiday + BH and sick pay. 
• Private medical cover.
• Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products. 
• Extensive product and on-the-job/cross-training opportunities with outstanding resources available. 
• Encouraging and collaborative team environment. 
• Career development through various career ladders including Customer Service. 
• Dedication to safety through our Zero Harm policy. 
• Access to business resource groups, training on our company values. 
• IT equipment to complete all jobs.

Your primary focus will be

• Identifying and developing tailored solutions for customers. 
• Defining vertical markets and uncovering new business opportunities. 
• Developing strategic initiatives with high-profile clients, including end users, consultants, contractors, and A&E firms. 
• Establishing and maintaining long-term relationships to drive demand for Fire Detection products across various sectors. 
• A key aspect of your role involves expanding brand awareness throughout the region. You will: 
• Deliver high-quality technical seminars and presentations. 
• Provide product demonstrations to consultants, developers, and end users. 
• Recommend innovative solutions that align with project requirements. 

Given the technical nature of this role, a strong Fire Detection systems background is essential. 

How You Will Do It 

In this role, you will leverage your expertise to: 

• Provide in-depth technical support and guidance on Fire Detection products. 
• Collaborate with R&D, Training, Product Management, and Technical Support teams to ensure customer needs are met in alignment with company product strategies. 
• Develop design, technical, and marketing tools to support clients with both existing and new products. 
• Maintain accurate records of target opportunities, quotes, projects, contacts, and correspondence in company databases to enhance forecasting accuracy. 

You thrive on building relationships and driving business growth. A natural problem solver, you work independently, manage multiple priorities with precision, and remain proactive in engaging customers and stakeholders. 

What We Look For

Required:

• Minimum 10 years of sales or business development experience in Fire Detection products. 
• Strong technical knowledge of Fire Detection system design and leading brands. 
• Exceptional presentation and communication skills, with the ability to influence decision-makers at all levels. 
• Proven track record of securing product specifications from end users, consultants, and installers. 
• Experience in strategic planning, marketing, and market research. 
• Highly developed prospecting skills—ability to identify key decision-makers and stakeholders. 
• Proactive, self-motivated approach—able to work independently while collaborating effectively with internal teams. 
• Strong team-player mindset—cross-functional collaboration is essential for success. 
• Willingness to travel across London as needed. 
• Unwavering integrity and ethical standards. 
• Creative problem solver with a results-driven attitude. 

#LI-NT1 

#LI-Hybrid

Business Development Manager
Hybrid | London

Are you a commercially driven, high-energy sales professional ready to take the next step in your career? We're looking for a Business Development Manager to join a high-growth, forward-thinking tech organisation that's shaking up the industry.

In this role, you'll drive new business, build lasting relationships with clients, and deliver transformative digital solutions that address real-world challenges. You'll thrive in an environment that rewards innovation, collaboration, and ambition.

What makes this opportunity stand out?

You'll be backed by a standout benefits package designed to support you both professionally and personally, including:

• 25 days holiday (plus extra for birthdays, service milestones, and voluntary work)

• Private medical insurance with access to wellness perks like Amazon Prime, gym discounts, and free cinema tickets

• Lunch clubs, trips abroad expenses paid and regular team building days

• Health care cash plans covering dental, optical, medical and much more

• Unlimited 24/7 mental health and GP support from day one

• Income protection, life assurance, and comprehensive pension contributions

• On-site fitness sessions, well-being seminars, and ad-hoc treats to keep things fresh

If you're a natural hunter with a passion for tech, a drive to win, and a desire to join a company that truly invests in its people, we want to hear from you.

Apply now and be part of something extraordinary.

We Are Aspire Ltd are a Disability Confident Commited employer

Business Development Manager
Hybrid | London

Are you a commercially driven, high-energy sales professional ready to take the next step in your career? We're looking for a Business Development Manager to join a high-growth, forward-thinking tech organisation that's shaking up the industry.

In this role, you'll drive new business, build lasting relationships with clients, and deliver transformative digital solutions that address real-world challenges. You'll thrive in an environment that rewards innovation, collaboration, and ambition.

What makes this opportunity stand out?

You'll be backed by a standout benefits package designed to support you both professionally and personally, including:

• 25 days holiday (plus extra for birthdays, service milestones, and voluntary work)

• Private medical insurance with access to wellness perks like Amazon Prime, gym discounts, and free cinema tickets

• Lunch clubs, trips abroad expenses paid and regular team building days

• Health care cash plans covering dental, optical, medical and much more

• Unlimited 24/7 mental health and GP support from day one

• Income protection, life assurance, and comprehensive pension contributions

• On-site fitness sessions, well-being seminars, and ad-hoc treats to keep things fresh

If you're a natural hunter with a passion for tech, a drive to win, and a desire to join a company that truly invests in its people, we want to hear from you.

Apply now and be part of something extraordinary.

We Are Aspire Ltd are a Disability Confident Commited employer