4,742 Sales Experience jobs in the United Kingdom

Recruitment Consultant - Sales Experience

Hays

Posted 7 days ago

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Job Description

Recruitment Consultant - Sales People Wanted!

Brighton – Hays Recruitment


We are seeking a sales-driven Entry Level Recruitment Consultant to join our Brighton office in our Education Recruitment team. As an Entry Level Recruitment Consultant, your primary focus will be to develop and nurture relationships within primary schools in Brighton and West Sussex. You will be conducting business development (sales calls) to seek out and meet with Recruitment teams, Head Teachers and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced temp candidates for roles across the education sector. This is a sales based role where you will enjoy commission alongside your base salary with the potential to earn £32,000 - £40,000 in your first year.


Hays is the largest specialist recruiter globally and a multi award winning business covering 22 areas of recruitment across the UK. We are professional, people centric and proud to be positively impacting our local people and businesses with the work we do.


Your new role

The responsibilities of an Entry level Recruitment Consultant include:

  • Making cold calls and sales calls to prospective clients to sell our services
  • Developing and maintaining strong relationships with organisations and key decision makers.
  • Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers.
  • Sourcing, screening and recruiting top-tier candidates for roles.
  • Draft reports, ensure compliance, and participate in internal projects.
  • Working to daily targets and KPIs to achieve your monetary goals


We pride ourselves in hiring the very best talent in the recruitment space and therefore you will need to meet the following criteria to apply:

  • A genuine drive to work in a sales environment – our best people are motivated to work to targets and go the extra mile for clients and candidates
  • The ability to communicate like a professional in the workplace
  • An individual who is resilient and not afraid of challenges
  • Has a good understanding of what 360 recruitment is and is passionate about pursuing a career within recruitment


What you’ll get in return

Hays is a multi-award winning employer and we believe as part of the employee and employer deal, we can give you a career with unrivalled progression. Our culture is a reason why so many of our people choose to stay and grow their careers with Hays. Our colleagues describe our culture as ‘high energy’, ‘inclusive’, and ‘great people’ with a ‘growth mindset’.


In addition, you will enjoy:

  • Uncapped individual commission paid upon invoice every 4 weeks
  • Regular performance-based incentive programmes including all-expense paid international trips
  • A culture underpinned with trust, which is based on expertise, training, collaboration, inclusivity and doing the right thing
  • Industry-leading learning and development to maximise your performance and advance your career every step of the way
  • A global brand with established PSL agreements and warm client relationships
  • An adult approach to working with hybrid working models and flexible working hours
  • The opportunity to work in any of our 32 other countries through our global mobility offering
  • Diverse range of employee support networks, wellbeing initiatives and wider benefits


We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped and created by these features. We also know our people want to do interesting and meaningful work, increasingly in an organisation that is purpose led. This is demonstrated in the work we have done through our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, ‘Helping for your tomorrow’.


What to do next

Please apply now to become the next Recruitment Consultant or for more information on our roles.


Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it!

This advertiser has chosen not to accept applicants from your region.

Recruitment Consultant - Sales Experience

Hays

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Recruitment Consultant - Sales People Wanted!

Brighton – Hays Recruitment


We are seeking a sales-driven Entry Level Recruitment Consultant to join our Brighton office in our Education Recruitment team. As an Entry Level Recruitment Consultant, your primary focus will be to develop and nurture relationships within primary schools in Brighton and West Sussex. You will be conducting business development (sales calls) to seek out and meet with Recruitment teams, Head Teachers and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced temp candidates for roles across the education sector. This is a sales based role where you will enjoy commission alongside your base salary with the potential to earn £32,000 - £40,000 in your first year.


Hays is the largest specialist recruiter globally and a multi award winning business covering 22 areas of recruitment across the UK. We are professional, people centric and proud to be positively impacting our local people and businesses with the work we do.


Your new role

The responsibilities of an Entry level Recruitment Consultant include:

  • Making cold calls and sales calls to prospective clients to sell our services
  • Developing and maintaining strong relationships with organisations and key decision makers.
  • Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers.
  • Sourcing, screening and recruiting top-tier candidates for roles.
  • Draft reports, ensure compliance, and participate in internal projects.
  • Working to daily targets and KPIs to achieve your monetary goals


We pride ourselves in hiring the very best talent in the recruitment space and therefore you will need to meet the following criteria to apply:

  • A genuine drive to work in a sales environment – our best people are motivated to work to targets and go the extra mile for clients and candidates
  • The ability to communicate like a professional in the workplace
  • An individual who is resilient and not afraid of challenges
  • Has a good understanding of what 360 recruitment is and is passionate about pursuing a career within recruitment


What you’ll get in return

Hays is a multi-award winning employer and we believe as part of the employee and employer deal, we can give you a career with unrivalled progression. Our culture is a reason why so many of our people choose to stay and grow their careers with Hays. Our colleagues describe our culture as ‘high energy’, ‘inclusive’, and ‘great people’ with a ‘growth mindset’.


In addition, you will enjoy:

  • Uncapped individual commission paid upon invoice every 4 weeks
  • Regular performance-based incentive programmes including all-expense paid international trips
  • A culture underpinned with trust, which is based on expertise, training, collaboration, inclusivity and doing the right thing
  • Industry-leading learning and development to maximise your performance and advance your career every step of the way
  • A global brand with established PSL agreements and warm client relationships
  • An adult approach to working with hybrid working models and flexible working hours
  • The opportunity to work in any of our 32 other countries through our global mobility offering
  • Diverse range of employee support networks, wellbeing initiatives and wider benefits


We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped and created by these features. We also know our people want to do interesting and meaningful work, increasingly in an organisation that is purpose led. This is demonstrated in the work we have done through our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, ‘Helping for your tomorrow’.


What to do next

Please apply now to become the next Recruitment Consultant or for more information on our roles.


Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it!

This advertiser has chosen not to accept applicants from your region.

Regional Sales Manager (Plastics Sales experience is required)

SM Resinas

Posted 7 days ago

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Job Description

Who are we?

We are a leading business group in the commercialization and distribution of plastic raw materials on a global scale. Our international network covers the EMEA and LATAM regions, with offices strategically located in various countries. We are committed to providing fast and reliable service, supported by strong logistics partnerships and a wide range of high-quality products.

What are we looking for?

We are seeking a representative of our company for the UK, with an in-depth understanding of the local plastics market, to play a key role in our expansion. Extensive experience in the sector is essential, as well as a solid network of contacts with potential clients to quickly establish strong relationships.

At this stage of growth, we are open to both an internal employee and an external agent to support the team. The latter will receive a commission based on the profitability of their operations and will have exclusivity in the distribution of PE and PP, but not for other materials that are not direct competitors of our portfolio. The conditions below refer to the internal commercial position. Those interested in collaborating as external agents may indicate this through the questionnaire available upon application.

Key Responsibilities:

• Proactively develop new business opportunities and build strong relationships to achieve ambitious goals.

• Strengthen our market position by identifying new opportunities and actively promoting our products and services.

• Ensure top-quality customer service.

• Meet key targets related to client base growth and sales volume.

• Close sales agreements within the established pricing parameters.

• Conduct business visits and propose strategic actions to achieve sales objectives.

• Responsible for collecting and analyzing relevant market demand information in the jurisdiction


Requirements:

• Minimum of 5 years’ experience as a Sales Executive for plastic/chemical products, with a focus on polymers and polyolefins.

Have good market analysis and customer relationship management capabilities, and have successful major customer project operation experience;


• Ability to work collaboratively with Customer Service and Supply Chain teams.

• Technical background preferred.

• Computer literacy, particularly in the use of ERP systems.

• Knowledge of Spanish is a plus.

What We Offer:

• Attractive compensation package (£50,000 – £80,000 depending on experience and proven market knowledge), including a variable component linked to annual objectives.

• Company car for professional and personal use.

This advertiser has chosen not to accept applicants from your region.

Head of Sales (SaaS Experience)

Cloud Assess

Posted 9 days ago

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Job Description

About Cloud Assess

Cloud Assess is a leading provider of training and assessment solutions tailored for operational and  vocational education. With our Learning Management System (LMS) for Frontline workers, we  empower organisations to upskill teams, maintain compliance, and improve workforce capability  efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu, and  Mitsubishi Electric.


As we continue to expand internationally, we’re looking for a dynamic Sales Director to lead our growth in the United Kingdom.


Role Overview

As the Head of Sales – United Kingdom, you will be the senior sales leader in the region and will play a critical role in scaling Cloud Assess’ footprint across the UK. You’ll be responsible for building and 

executing a high-impact sales strategy, expanding our client base, and leading the development of a 

local sales team.


This role is ideal for someone with proven experience in HR Tech, Learning Management Systems 

(LMS) or a related field, who thrives in a fast-paced, high-growth environment.


Key Responsibilities

Strategic Leadership

  • Develop and execute a comprehensive UK sales strategy aligned with Cloud Assess’ global 
  • objectives.
  • Define clear goals and KPIs to drive revenue growth, market share, and customer acquisition.

Team Building & Management

  • Recruit, coach, and lead a high-performing UK sales team.
  • Foster a results-driven, collaborative, and customer-centric sales culture.
  • Initially you will be a player/coach while you build out your team.

Revenue Growth & Client Acquisition

  • Identify new market opportunities and lead the end-to-end sales cycle for strategic accounts.
  • Leverage our existing UK and International client base to build brand equity and drive referrals.
  • Utilise and build on existing partner relationships to drive leads.

Stakeholder Engagement

  • Serve as the voice of the UK market internally, influencing product development, marketing 
  • campaigns, and service delivery.
  • Represent Cloud Assess at industry events, forums, and networking engagements.


Key Requirements

Experience

  • 5+ years in B2B SaaS sales leadership roles, ideally within HR Tech, LMS, or related industries.
  • Demonstrated success in scaling sales teams and growing revenue in new markets.
  • Strong knowledge of the UK learning and development or workforce compliance landscape.

Skills

  • Excellent strategic thinking with hands-on operational ability.
  • Strong leadership and interpersonal skills with a proven ability to build high-performing teams.
  • Exceptional communication and stakeholder management abilities.
  • Proficiency with CRM tools (we use HubSpot) and modern sales methodologies.


What You’ll Love About Us

  • The opportunity to lead a fast-growing market for a company with large aspirations.
  • A dynamic and ‘can do’ team culture that removes barriers and empowers you to get shit done.
  • Meaningful impact in shaping the future of learning and development across industries.
This advertiser has chosen not to accept applicants from your region.

Account Management Intern

New
NBCUniversal

Posted today

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Job Description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Programme Essentials

To join one of our 12-month Internships you must meet one of the following criteria:

  • You're currently an undergraduate studying at University and returning to full time education in Autumn 2027
  • You're looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship

Additionally, you must be eligible to work in the UK without restriction for the duration of the internship from Monday 29th June 2026 – Friday 23rd July 2027.

We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you'll shine brightest.

What will I be doing?

Reporting to the Account Management EMEA team to help track releases, maintain planners and release grids, check market pricing and compile market overviews to help ensure the optimal release strategy and lifecycle pricing across EMEA.

What will I learn from this opportunity?

This individual will learn how to work within a matrixed organisation across many individuals and teams across international markets.

They will understand how a major studio works and how each role can impact the outcome of a successful title's launch.

They will improve or develop skills in relationship management, prioritisation and software use as well as building a network for a potential future role.

Qualifications

What do I need to bring to the role?

  • Well organised – this role will manage trackers, multiple client requests and competing priorities and needs good attention to detail
  • Good interpersonal skills
  • Ability to manage deliverables with competing deadlines and priorities
  • Commercial acumen – ideas to boost revenue encouraged
  • Ideally proficiency with PowerPoint and Excel

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to

This advertiser has chosen not to accept applicants from your region.

Account Management Director

New
Ethos Farm

Posted today

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Job Description

Description

Our purpose is to cultivate extraordinary experiences for employees, customers and clients. We have an exciting opportunity for an experienced leader to join our award-winning team.

We believe that a diverse team brings different perspectives and experiences that drive innovation and success. We actively encourage applications from people from all backgrounds, including those from under-represented groups, to strengthen our senior leadership team.

For a Strategic Leadership Briefing Pack please email

Role purpose

Accountable for providing leadership to our Account Management team, leading the co-creation and delivery of our Account Management strategy and providing expertise and support to our internal teams and clients.

Accountable for delivering internal communications and event planning, including management of our internal events calendar and awards strategy, delivering experiential events for clients and their customers, and leading the business development proposal writing and submission process.

The role includes leading, inspiring and caring for teams, managing exceptional client relationships and working collaboratively as part of the Strategic Leadership Team.

Key responsibilities

  • Lead and inspire our Account Management team of c.6 across Account Management, Business Development and Communications and Content Management to build a highly capable and engaged team with a great reputation.
  • Deploy a strategic and systematic approach to promoting and delivering experiential activations and events for clients and their customers.
  • Lead the delivery of our internal and external communication strategy to help our people feel informed, cared for and engaged and external audiences inspired.
  • Lead the delivery of our annual calendar of activity, aligned to our strategic goals to celebrate, communicate and engage internal and external audiences.
  • Work with functional teams to identify awards, and joint award entries with clients, that will celebrate our achievements internally and reinforce our reputation.
  • Identify business development opportunities aligned to our strategic aims and goals to grow revenue. Support our Business Development Manager to develop and submit compliant and compelling proposals.
  • Build and nurture a team of external associate consultants, so that they are engaged, informed, equipped and well placed to represent us when our pipeline of work needs additional support.
  • Lead and/or partner on delivery of internal strategic projects and initiatives and provide expertise on relevant consultancy projects.
  • Build strong relationships with our Ethos Farm Americas team to share best practise and drive consistency and efficiency where applicable.
  • Work collaboratively as part of the Strategic Leadership Team providing support and challenge to peers to achieve the best outcomes for our people, clients and business.
  • Enable a culture where our people are at the heart of everything we do, feel psychologically safe, have opportunity to excel and where our Company Values are demonstrated every day.
  • Deliver all business practices safely, ethically, sustainably and in compliance with legislation.
  • Identify areas for improvement and implement changes to improve outcomes and enhance efficiency.
  • Identify and share learning opportunities to continuously improve our impact.
  • Be an advocate for our brand and consistently live and demonstrate our Ethos Farm values.

Required knowledge, skills and experience

Essential:

  • Right to Work in UK.
  • The scope of this role is broad and therefore experience and capability across several of these areas is required:
  • Experience providing consultancy services.
  • Experience in business development including the writing of proposals and ensuring compliance with RFP requirements.
  • Experience in internal and external communications, including copywriting and communicating with front line teams and external audiences.
  • Experience in marketing / experiential activations and events.
  • A strategic mindset with proven experience of developing and delivering differentiated products and services.
  • Significant experience of stakeholder management, often in complex and matrix situations.
  • Strong project planning capability to ensure projects are delivered on time, within budget, and to the required quality.
  • Proven capability to deliver high quality outputs.
  • Highly organised with the ability to prioritise and meet deadlines.
  • Highly resilient with the innate ability to navigate ambiguity.
  • Ability to lead and inspire others and provide meaning.
  • Demonstrated values and ways of working aligned to our Company Values and Purpose.

About Ethos Farm

We're award-winning specialists in Employee Experience and Customer Experience, providing consultancy services, learning, people solutions and innovation, data & insights globally.

We work with leading brands across sectors including aviation, retail, rail and real estate, to cultivate and nurture thriving cultures and to overcome some of their most complex challenges.

Our purpose is to cultivate extraordinary experiences for employees, customers and clients.

We take pride in the fact that we're always making a difference and adding value. This means that we go above and beyond to provide our customers, clients, and our colleagues with an exceptional experience.

Our values are:

  • We work together - We deliver the best for our clients, customers and each other.
  • We deliver extraordinary service - We inspire and leave a brilliant impact.
  • We see opportunity - We find solutions to exceed expectations.
  • We are inclusive and kind - We value the contributions and part we all play.
  • We have fun - We raise smiles and love what we do.

Job Types: Full-time, Permanent

Pay: £75,000.00-£85,000.00 per year

Benefits:

  • Company pension
  • Free parking

Ability to commute/relocate:

  • London W14: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Strong project planning capability to ensure projects are delivered on time, within budget, and to the required quality?

Experience:

  • providing consultancy services.: 2 years (preferred)
  • Business development: 2 years (preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Account Management Intern

London, London NBC Universal

Posted 15 days ago

Job Viewed

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Job Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Programme Essentials
To join one of our 12-month Internships you must meet one of the following criteria:
+ You're currently an undergraduate studying at University and returning to full time education in Autumn 2027
+ You're looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship
Additionally, you must be eligible to work in the UK without restriction for the duration of the internship from Monday 29th June 2026 - Friday 23rd July 2027.
We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you'll shine brightest.
What will I be doing?
Reporting to the Account Management EMEA team to help track releases, maintain planners and release grids, check market pricing and compile market overviews to help ensure the optimal release strategy and lifecycle pricing across EMEA.
What will I learn from this opportunity?
This individual will learn how to work within a matrixed organisation across many individuals and teams across international markets.
They will understand how a major studio works and how each role can impact the outcome of a successful title's launch.
They will improve or develop skills in relationship management, prioritisation and software use as well as building a network for a potential future role.
What do I need to bring to the role?
+ Well organised - this role will manage trackers, multiple client requests and competing priorities and needs good attention to detail
+ Good interpersonal skills
+ Ability to manage deliverables with competing deadlines and priorities
+ Commercial acumen - ideas to boost revenue encouraged
+ Ideally proficiency with PowerPoint and Excel
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company. 
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
This advertiser has chosen not to accept applicants from your region.
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Brand Retail Sales & Customer Experience Executive

Dr Sam's Skincare

Posted 7 days ago

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Job Description

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - Manchester

Location:

●   4 days/week in-store: London (Base Store: Manchester Trafford Centre)

  • May be required to work in other stores & occasional travel regionally for store openings and events

●   1 day/week remote: Work from home (CX)

Working Days:

5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun   


Overview:

We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credibility Dr Sam’s is known for.


Your Responsibilities:In-Store (4 days/week):

●   Act as a passionate ambassador for Dr Sam’s on the shop floor, confidently selling and recommending products to meet customers’ skincare needs, driving sales, customer loyalty and repeat business.

●   Consistently achieve individual sales goals and contribute to brand sales objectives.

●   Stay up to date with product/brand education to ensure the highest level of service.

●   Build strong relationships with in-store teams and clients, becoming a trusted expert

●   Conduct daily operational checks: manage stock levels, ensure testers are replenished, and maintain immaculate display standards.

●   Support education by delivering training sessions to retail partner staff, promoting deep brand and product understanding.

●   Organise and participate in brand-boosting store events, product demonstrations, and popup experiences using tools like the Routine Finder Quiz.

●       Provide weekly reporting on sales, feedback, and field insights to HQ and the Retail & Education Manager.


Remote (1 day/week):

●   Work alongside the Customer Services team to respond to customer enquiries via email, live chat and phone.

●   Resolve product, order, or subscription-related issues in a warm, helpful, and brand-aligned manner.

●   Educate customers digitally about product usage, routines, and troubleshooting.

●   Gather and communicate feedback, trends, and FAQs to the broader team to inform product development and customer experience improvements.

●   Use CX software platform Gorgias and associated tools to manage tickets efficiently and maintain service excellence.



Who You Are:

●   An entrepreneurial people-person who loves both face-to-face and digital interactions, with the ability to make customers feel seen, supported, and educated.

●   Proven experience in retail (ideally beauty/skincare) and/or customer experience roles.

●   Strong product knowledge or passion for skincare and confidence in explaining ingredients, routines, and expected results.

●   Organised and self-motivated, capable of managing priorities across multiple channels.

●   Tech-savvy with experience using helpdesk platforms (Gorgias/Zendesk), subscription platforms, or loyalty programs.

●   Excellent written and verbal communicator.

●   Resilient, solutions-focused and calm under pressure in a fast-paced environment that requires multitasking with minimal supervision.

●   Strong attention to detail, initiative, and the ability to work both independently and collaboratively.

●   Agile and adaptable, with the flexibility to work evenings, weekends, and bank holidays.




What we offer:

●    Competitive salary plus commission

●   33 days holiday (25 days + 8 bank holidays, which you may be required to work)

●   Product allowance & generous employee discount

●   Hybrid working arrangement (1 WFH day/week)

●   Company pension

●   The exciting opportunity to grow with a dynamic, founder-led beauty brand set for global expansion and all the related potential for your career.


About Dr Sam’s:

Founded by cosmetic dermatologist Dr Sam Bunting, we create expert-led, accessible skincare for those who want clarity and results. With a digital-first approach, a passionate community, and powerful clinical formulations, Dr Sam’s is changing the way people engage with skincare.

This advertiser has chosen not to accept applicants from your region.

Brand Retail Sales & Customer Experience Executive

Dr Sam's Skincare

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - London

Location:

●   4 days/week in-store: London (Base Store: Westfield White City)

  • May be required to work in other London stores & occasional travel regionally for store openings and events

●   1 day/week remote: Work from home (CX)

Working Days:

5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun   


Overview:

We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credibility Dr Sam’s is known for.



Your Responsibilities: In-Store (4 days/week):

●   Act as a passionate ambassador for Dr Sam’s on the shop floor, confidently selling and recommending products to meet customers’ skincare needs, driving sales, customer loyalty and repeat business.

●   Consistently achieve individual sales goals and contribute to brand sales objectives.

●   Stay up to date with product/brand education to ensure the highest level of service.

●   Build strong relationships with in-store teams and clients, becoming a trusted expert

●   Conduct daily operational checks: manage stock levels, ensure testers are replenished, and maintain immaculate display standards.

●   Support education by delivering training sessions to retail partner staff, promoting deep brand and product understanding.

●   Organise and participate in brand-boosting store events, product demonstrations, and popup experiences using tools like the Routine Finder Quiz.

●       Provide weekly reporting on sales, feedback, and field insights to HQ and the Retail & Education Manager.

Remote (1 day/week):

●   Work alongside the Customer Services team to respond to customer enquiries via email, live chat and phone.

●   Resolve product, order, or subscription-related issues in a warm, helpful, and brand-aligned manner.

●   Educate customers digitally about product usage, routines, and troubleshooting.

●   Gather and communicate feedback, trends, and FAQs to the broader team to inform product development and customer experience improvements.

●   Use CX software platform Gorgias and associated tools to manage tickets efficiently and maintain service excellence.


Who You Are:

●   An entrepreneurial people-person who loves both face-to-face and digital interactions, with the ability to make customers feel seen, supported, and educated.

●   Proven experience in retail (ideally beauty/skincare) and/or customer experience roles.

●   Strong product knowledge or passion for skincare and confidence in explaining ingredients, routines, and expected results.

●   Organised and self-motivated, capable of managing priorities across multiple channels.

●   Tech-savvy with experience using helpdesk platforms (Gorgias/Zendesk), subscription platforms, or loyalty programs.

●   Excellent written and verbal communicator.

●   Resilient, solutions-focused and calm under pressure in a fast-paced environment that requires multitasking with minimal supervision.

●   Strong attention to detail, initiative, and the ability to work both independently and collaboratively.

●   Agile and adaptable, with the flexibility to work evenings, weekends, and bank holidays.

What we offer :

●    Competitive salary plus commission

●   33 days holiday (25 days + 8 bank holidays, which you may be required to work)

●   Product allowance & generous employee discount

●   Hybrid working arrangement (1 WFH day/week)

●   Company pension

●   The exciting opportunity to grow with a dynamic, founder-led beauty brand set for global expansion and all the related potential for your career.


About Dr Sam’s:

Founded by cosmetic dermatologist Dr Sam Bunting, we create expert-led, accessible skincare for those who want clarity and results. With a digital-first approach, a passionate community, and powerful clinical formulations, Dr Sam’s is changing the way people engage with skincare.

This advertiser has chosen not to accept applicants from your region.

Brand Retail Sales & Customer Experience Executive

London, London Dr Sam's Skincare

Posted 9 days ago

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Job Description

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - London

Location:

●   4 days/week in-store: London (Base Store: Westfield White City)

  • May be required to work in other London stores & occasional travel regionally for store openings and events

●   1 day/week remote: Work from home (CX)

Working Days:

5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun   


Overview:

We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credibility Dr Sam’s is known for.



Your Responsibilities: In-Store (4 days/week):

●   Act as a passionate ambassador for Dr Sam’s on the shop floor, confidently selling and recommending products to meet customers’ skincare needs, driving sales, customer loyalty and repeat business.

●   Consistently achieve individual sales goals and contribute to brand sales objectives.

●   Stay up to date with product/brand education to ensure the highest level of service.

●   Build strong relationships with in-store teams and clients, becoming a trusted expert

●   Conduct daily operational checks: manage stock levels, ensure testers are replenished, and maintain immaculate display standards.

●   Support education by delivering training sessions to retail partner staff, promoting deep brand and product understanding.

●   Organise and participate in brand-boosting store events, product demonstrations, and popup experiences using tools like the Routine Finder Quiz.

●       Provide weekly reporting on sales, feedback, and field insights to HQ and the Retail & Education Manager.

Remote (1 day/week):

●   Work alongside the Customer Services team to respond to customer enquiries via email, live chat and phone.

●   Resolve product, order, or subscription-related issues in a warm, helpful, and brand-aligned manner.

●   Educate customers digitally about product usage, routines, and troubleshooting.

●   Gather and communicate feedback, trends, and FAQs to the broader team to inform product development and customer experience improvements.

●   Use CX software platform Gorgias and associated tools to manage tickets efficiently and maintain service excellence.


Who You Are:

●   An entrepreneurial people-person who loves both face-to-face and digital interactions, with the ability to make customers feel seen, supported, and educated.

●   Proven experience in retail (ideally beauty/skincare) and/or customer experience roles.

●   Strong product knowledge or passion for skincare and confidence in explaining ingredients, routines, and expected results.

●   Organised and self-motivated, capable of managing priorities across multiple channels.

●   Tech-savvy with experience using helpdesk platforms (Gorgias/Zendesk), subscription platforms, or loyalty programs.

●   Excellent written and verbal communicator.

●   Resilient, solutions-focused and calm under pressure in a fast-paced environment that requires multitasking with minimal supervision.

●   Strong attention to detail, initiative, and the ability to work both independently and collaboratively.

●   Agile and adaptable, with the flexibility to work evenings, weekends, and bank holidays.

What we offer :

●    Competitive salary plus commission

●   33 days holiday (25 days + 8 bank holidays, which you may be required to work)

●   Product allowance & generous employee discount

●   Hybrid working arrangement (1 WFH day/week)

●   Company pension

●   The exciting opportunity to grow with a dynamic, founder-led beauty brand set for global expansion and all the related potential for your career.


About Dr Sam’s:

Founded by cosmetic dermatologist Dr Sam Bunting, we create expert-led, accessible skincare for those who want clarity and results. With a digital-first approach, a passionate community, and powerful clinical formulations, Dr Sam’s is changing the way people engage with skincare.

This advertiser has chosen not to accept applicants from your region.
 

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