45,331 Sales Floor Manager jobs in the United Kingdom
Sales Floor Manager
Posted 3 days ago
Job Viewed
Job Description
A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team.
- Motivate and drive the performance of a team of 15+ Business Sales Consultants
- Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent.
- To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved.
- To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.
Benefits
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
INDPSAL
Sales Floor Manager
Posted 4 days ago
Job Viewed
Job Description
A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team.
- Motivate and drive the performance of a team of 15+ Business Sales Consultants
- Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent.
- To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved.
- To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.
Benefits
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
INDFIR
Sales Floor Manager
Posted 3 days ago
Job Viewed
Job Description
A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team.
- Motivate and drive the performance of a team of 15+ Business Sales Consultants
- Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent.
- To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved.
- To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.
Benefits
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
INDPSAL
Sales Floor Manager
Posted 4 days ago
Job Viewed
Job Description
A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team.
- Motivate and drive the performance of a team of 15+ Business Sales Consultants
- Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent.
- To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved.
- To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.
Benefits
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
INDFIR
Sales Manager (Floor Manager)
Posted 17 days ago
Job Viewed
Job Description
Supports the team to represent the brand with their personal styling, grooming standards,
demeanor and overall appearance
Educates the team on our brand identity and ways of working
Supports the team through change
Works well under pressure
Ensures the team understand and conduct themselves in line with our brand values
Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained
Communicates relevant company news to the team
Ensures the team build and nurture customer relationships, creating a loyal customer base
Helps the team keep up to date with all product, fabrics, design direction, latest trends to
inspire and style outfits to suit the customers
Understands store targets, budgets and KPI levers
Motivates and helps the team to deliver personal sales targets and KPI's
Meets deadlines by planning, prioritising and effective delegating
Takes responsibility for the results in their department
Ensures all team members understand what is required of them in their role and the impact
they have on the business
Ensures the team adhere to all company policies and procedures
Ensures the store is opened and closed safely and efficiently
Deploys the team effectively across the store to complete required tasks and meet
deadlines
Adapt their communication style for individuals
Provides clarity when providing instructions or giving direction
Recognises achievements, gives praise as well as constructive feedback to improve
performance
Resolves any performance issues within the team and takes appropriate action i.e. using
ROC's
Completes training and regular performance conversations, setting clear goals
Sales Manager (Floor Manager)
Posted 17 days ago
Job Viewed
Job Description
Supports the team to represent the brand with their personal styling, grooming standards,
demeanor and overall appearance
Educates the team on our brand identity and ways of working
Supports the team through change
Works well under pressure
Ensures the team understand and conduct themselves in line with our brand values
Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained
Communicates relevant company news to the team
Ensures the team build and nurture customer relationships, creating a loyal customer base
Helps the team keep up to date with all product, fabrics, design direction, latest trends to
inspire and style outfits to suit the customers
Understands store targets, budgets and KPI levers
Motivates and helps the team to deliver personal sales targets and KPI's
Meets deadlines by planning, prioritising and effective delegating
Takes responsibility for the results in their department
Ensures all team members understand what is required of them in their role and the impact
they have on the business
Ensures the team adhere to all company policies and procedures
Ensures the store is opened and closed safely and efficiently
Deploys the team effectively across the store to complete required tasks and meet
deadlines
Adapt their communication style for individuals
Provides clarity when providing instructions or giving direction
Recognises achievements, gives praise as well as constructive feedback to improve
performance
Resolves any performance issues within the team and takes appropriate action i.e. using
ROC's
Completes training and regular performance conversations, setting clear goals
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.
Responsibilities:
- To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
- Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
- To learn more about the products and better understand needs and requirements of installations and provide solutions.
- To provide highest level of admin and technical support to customers and the team
- Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
- Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
- Processing of customer returns.
- Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.
Required experience:
- 3+ years proven customer services experience
- Business to Business (B2B) experience
- Strong systems capabilities
- Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.
My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.
If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.
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Customer Service
Posted 15 days ago
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The RolesEmergency Call Handler
- p>Answering calls from members of the public
-
Recording information accurately and efficiently
-
Responding with the correct support and escalation
-
Shifts available:
-
5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)
< li> -
12:30pm – 8:30pm (4 on / 4 off rolling rota)
-
Equipment Line Support / Customer Service Advisor
-
Speaking with prescribers and community care teams
-
Identifying equipment issues and coordinating a fast response
-
Arranging technicians to attend and resolve problems quickly
-
Shifts available:
-
8:00am – 5:00pm
-
9:00am – 6:00pm
-
10:00am – 7:00pm (fixed hours)
-
- < i>
-
Double time on Bank Holidays
-
Varied and interesting work – no two days are the same
/li> -
Temporary to permanent opportunities
-
Be part of a team that makes a difference every single day
£12.27 – £12.67 r hour
i>-
Previous customer service experience (face-to-face or telephone-based)
-
Strong communication and problem-solving skills
-
Flexibility to work the shift patterns above
-
Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.
Responsibilities:
- To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
- Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
- To learn more about the products and better understand needs and requirements of installations and provide solutions.
- To provide highest level of admin and technical support to customers and the team
- Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
- Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
- Processing of customer returns.
- Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.
Required experience:
- 3+ years proven customer services experience
- Business to Business (B2B) experience
- Strong systems capabilities
- Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.
My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.
If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.
Customer Service
Posted 3 days ago
Job Viewed
Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)