2,329 Sales Growth jobs in the United Kingdom

Sales & Market Growth Director
Location: London (Hybrid 3:2)
Salary: Up to £90k DOE + performance bonus (target: £M secured income in year one)
Reporting to: Founder Director | Close collaboration with Finance Director and Client Relationship Director

Additional Benefits
Flexible working hours, early finish Fridays (June–August), pension options, three-day annual remote working allowance (in addition to hybrid), complimentary onsite gym, annual team bonding events, workplace nursery scheme, sabbatical leave (conditions apply) and a 5th Year Anniversary city break for two (weekday stay).

Overview
My client is a prestigious luxury interior design and architecture studio , renowned for creating bespoke, globally recognised spaces for private and commercial clients. Following significant growth, they are now entering an ambitious expansion phase and are seeking a Sales & Market Growth Director to lead this next stage.

Role Purpose
To lead all new business generation and drive expansion into new sectors — especially hospitality, branded residences and luxury developments across the UK and internationally.

What Success Looks Like in Year One

• £1M cured income from new clients
li>Qualified, actively managed sales pipeline
• New sectors activated (hospitality, branded residences, boutique developments)
• Consistent KPI reporting and revenue forecasting
• Sales strategy aligned with the brand’s luxury client experience

Key Responsibilities

< i>Design & deliver a targeted sales strategy
• Identify high-value market segments & geographies
• Set & refine ambitious revenue targets with leadership
• Own the sales pipeline end-to-end
• Use HubSpot (or similar CRM) for tracking & forecasting
• Analyse data to improve conversion & pipeline velocity
• Source, engage & convert high-value prospects
• Represent the brand at pitches, meetings & events
• Build partnerships & relationships proactively
• Evaluate new opportunities for revenue & fit
• Provide commercial insights & competitor analysis
• Balance short-term wins with long-term value
• Partner with Client Relationship Director for seamless handovers
• Align sales messaging with project delivery teams
• Be a visible commercial ambassador for the brand

Key Experience & Skills

• Senior sales, business development or commercial leadership experience
• Background in luxury interior design, architecture, real estate, hospitality or high-end services
• Strong track record securing £5 k+ new business
li>Proficiency and Confident with CRM systems (HubSpot ideal)
• High emotional intelligence; strong stakeholder management
• Strategic, proactive, results-focused

Essential Requirements

• Minimum 5 years in a senior sales or commercial role
• Proven M+ annual revenue targets achieved
• Skilled in reporting, forecasting & commercial due diligence

Why Join?
This is a rare opportunity to step into a pivotal leadership role within a visionary studio shaping some of the world’s most exclusive spaces. You’ll work alongside a high-performing team that values strategy, creativity and measurable results — with standout benefits that reward your impact.

Recruitment Process

Stage 1: Submit your CV and a tailored cover letter to Verdant Recruitment, highlighting why you are the right fit for this role — clearly outlining relevant experience and providing tangible examples.

Stage 2: Verdant Recruitment screening — standardised questions and scoring framework.

Stage 3: Interview with the Founder Director & Finance Director — an in-depth discussion covering strategy and experience. Shortlisted candidates will also be asked to complete a DISC profile and a short presentation exercise.

Stage 4: Panel Interview & Presentation — presentation of a 12-month sales plan to the Founder Director, Finance Director and Executive Coach.

Stage 5: Final Team Interview — a values and culture fit discussion with senior team members and Directors.

Sales & Market Growth Director
Location: London (Hybrid 3:2)
Salary: Up to £90k DOE + performance bonus (target: £M secured income in year one)
Reporting to: Founder Director | Close collaboration with Finance Director and Client Relationship Director

Additional Benefits
Flexible working hours, early finish Fridays (June–August), pension options, three-day annual remote working allowance (in addition to hybrid), complimentary onsite gym, annual team bonding events, workplace nursery scheme, sabbatical leave (conditions apply) and a 5th Year Anniversary city break for two (weekday stay).

Overview
My client is a prestigious luxury interior design and architecture studio , renowned for creating bespoke, globally recognised spaces for private and commercial clients. Following significant growth, they are now entering an ambitious expansion phase and are seeking a Sales & Market Growth Director to lead this next stage.

Role Purpose
To lead all new business generation and drive expansion into new sectors — especially hospitality, branded residences and luxury developments across the UK and internationally.

What Success Looks Like in Year One

• £1M cured income from new clients
li>Qualified, actively managed sales pipeline
• New sectors activated (hospitality, branded residences, boutique developments)
• Consistent KPI reporting and revenue forecasting
• Sales strategy aligned with the brand’s luxury client experience

Key Responsibilities

< i>Design & deliver a targeted sales strategy
• Identify high-value market segments & geographies
• Set & refine ambitious revenue targets with leadership
• Own the sales pipeline end-to-end
• Use HubSpot (or similar CRM) for tracking & forecasting
• Analyse data to improve conversion & pipeline velocity
• Source, engage & convert high-value prospects
• Represent the brand at pitches, meetings & events
• Build partnerships & relationships proactively
• Evaluate new opportunities for revenue & fit
• Provide commercial insights & competitor analysis
• Balance short-term wins with long-term value
• Partner with Client Relationship Director for seamless handovers
• Align sales messaging with project delivery teams
• Be a visible commercial ambassador for the brand

Key Experience & Skills

• Senior sales, business development or commercial leadership experience
• Background in luxury interior design, architecture, real estate, hospitality or high-end services
• Strong track record securing £5 k+ new business
li>Proficiency and Confident with CRM systems (HubSpot ideal)
• High emotional intelligence; strong stakeholder management
• Strategic, proactive, results-focused

Essential Requirements

• Minimum 5 years in a senior sales or commercial role
• Proven M+ annual revenue targets achieved
• Skilled in reporting, forecasting & commercial due diligence

Why Join?
This is a rare opportunity to step into a pivotal leadership role within a visionary studio shaping some of the world’s most exclusive spaces. You’ll work alongside a high-performing team that values strategy, creativity and measurable results — with standout benefits that reward your impact.

Recruitment Process

Stage 1: Submit your CV and a tailored cover letter to Verdant Recruitment, highlighting why you are the right fit for this role — clearly outlining relevant experience and providing tangible examples.

Stage 2: Verdant Recruitment screening — standardised questions and scoring framework.

Stage 3: Interview with the Founder Director & Finance Director — an in-depth discussion covering strategy and experience. Shortlisted candidates will also be asked to complete a DISC profile and a short presentation exercise.

Stage 4: Panel Interview & Presentation — presentation of a 12-month sales plan to the Founder Director, Finance Director and Executive Coach.

Stage 5: Final Team Interview — a values and culture fit discussion with senior team members and Directors.

Job description

Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.

The Role

As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.

Full training will be given.

Key Responsibilities

• Develop and implement a sales strategy to grow new business opportunities.
• Proactively sell fire & security maintenance contracts to new and existing clients.
• Generate leads through networking, cold calling, and industry events.
• Negotiate and close contracts, ensuring long-term service agreements.
• Maintain strong client relationships, providing excellent after-sales service.
• Keep up to date with industry trends, regulations, and competitor activities.
• Respond quickly and close leads provided

Requirements

No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous

A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence

What they Offer

Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme

Private Medical Insurance
Career development opportunities within a growing company

Job description

Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.

The Role

As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.

Full training will be given.

Key Responsibilities

• Develop and implement a sales strategy to grow new business opportunities.
• Proactively sell fire & security maintenance contracts to new and existing clients.
• Generate leads through networking, cold calling, and industry events.
• Negotiate and close contracts, ensuring long-term service agreements.
• Maintain strong client relationships, providing excellent after-sales service.
• Keep up to date with industry trends, regulations, and competitor activities.
• Respond quickly and close leads provided

Requirements

No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous

A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence

What they Offer

Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme

Private Medical Insurance
Career development opportunities within a growing company

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.



AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.



Key job responsibilities

Customer & Market Engagement:

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).

Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.

Solution Adoption & Expansion:

Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.

Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.

Data-Driven Strategy & ROI Analysis:

Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.

Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.

Estimate the ROI of Support investments and design initiatives to maximize business outcomes.

Commercial Innovation & Experimentation:

Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.

Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.

Field & Partner Enablement:

Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.

In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.

Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.

Sales & Business Development Execution:

Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.

Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.



About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.



Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience

- 6+ years of professional or military experience

- 6 + years of experience in a role focused on creating and implementing organizational strategies.

- Bachelor's degree

Preferred Qualifications

- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.

- Experience interpreting data and making business recommendations

- Experience identifying, negotiating, and executing complex legal agreements

- Experience developing strategies that influence leadership decisions at the organizational level

- Experience managing programs across cross functional teams, building processes and coordinating release schedules



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.



This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.



This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.



Key job responsibilities

- Develop transformative commercial strategies that drive significant business impact.

- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.

- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.

- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.

- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.

- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.

Basic Qualifications

- Extensive business development, partnership management, or sourcing new business experience at a Senior level

- Proven track record developing, negotiating and executing business agreements experience

- Consumer industry expertise

- Demonstrated success in working within a distributed, cross-functional organization

- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries

- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals

- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously

- Strong business written and spoken communication abilities

Preferred Qualifications

- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills

- Proven ability to influence others internally and externally

- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities

- Solid understanding of Internet business models and web technologies

- Ability to build and maintain a network of relationships which facilitate deal flow

- Passion for big challenges



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.



This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.



This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.



Key job responsibilities

- Develop transformative commercial strategies that drive significant business impact.

- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.

- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.

- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.

- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.

- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.

Basic Qualifications

- Extensive business development, partnership management, or sourcing new business experience at a Senior level

- Proven track record developing, negotiating and executing business agreements experience

- Consumer industry expertise

- Demonstrated success in working within a distributed, cross-functional organization

- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries

- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals

- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously

- Strong business written and spoken communication abilities

Preferred Qualifications

- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills

- Proven ability to influence others internally and externally

- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities

- Solid understanding of Internet business models and web technologies

- Ability to build and maintain a network of relationships which facilitate deal flow

- Passion for big challenges



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.



AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.



Key job responsibilities

Customer & Market Engagement:

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).

Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.

Solution Adoption & Expansion:

Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.

Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.

Data-Driven Strategy & ROI Analysis:

Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.

Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.

Estimate the ROI of Support investments and design initiatives to maximize business outcomes.

Commercial Innovation & Experimentation:

Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.

Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.

Field & Partner Enablement:

Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.

In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.

Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.

Sales & Business Development Execution:

Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.

Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.



About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.



Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience

- 6+ years of professional or military experience

- 6 + years of experience in a role focused on creating and implementing organizational strategies.

- Bachelor's degree

Preferred Qualifications

- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.

- Experience interpreting data and making business recommendations

- Experience identifying, negotiating, and executing complex legal agreements

- Experience developing strategies that influence leadership decisions at the organizational level

- Experience managing programs across cross functional teams, building processes and coordinating release schedules



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazon's fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWS's partner ecosystem.
Key job responsibilities
- Customer & Market Engagement:
- Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
- Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
- Solution Adoption & Expansion:
- Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
- Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
- Data-Driven Strategy & ROI Analysis:
- Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
- Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
- Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
- Commercial Innovation & Experimentation:
- Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
- Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
- Field & Partner Enablement:
- Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
- In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
- Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
- Sales & Business Development Execution:
- Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
- Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
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Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
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