937 Sales Manager jobs in Croydon

Introduction:

We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally.

We have a shared purpose ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade.

Role overview:

As a Sales Strategy & Operations Manager, you will collaborate with sales leadership and multiple cross-functions in driving the growth and success of the organization by designing, implementing, and continuously refining effective sales strategies and operational processes. You will be responsible for aligning sales efforts with overall business objectives, driving initiatives that optimize sales performance, and ensuring the commercial team has the necessary tools, resources, and support to achieve their targets.

Key Responsibilities:

• Work closely with teams to integrate technology solutions (CRM, sales enablement tools, etc.) into the sales process
• Sales Strategy Development: Collaborate with senior leadership and across functions to define and articulate the sales strategy in line with the company's vision, goals, and market dynamics.
• Conduct market research, analyze industry trends, and assess competitor positioning to inform the development of targeted sales initiatives and go-to-market strategies.
• Performance Monitoring and Analysis: Collaborate with BI, CRM and data team to design and maintain a comprehensive sales dashboard and reporting system, tracking relevant key performance indicators (KPIs) (e.g. turnover, active users, revenue etc.)
• Regularly analyze sales data, identifying trends, patterns, and areas for improvement, and present insights and recommendations to senior leadership and the commercial team.
• Commission Calculation Work with the departmental data team to retrieve relevant dataset to calculate monthly and quarterly commission for partners and sales team and coordinating the approval process to ensure accurate and timely payment.
• Critically review commission payouts to ensure it is within the expected and reasonable payout ratios agreed with sales leadership.

Qualification Requirements:

• Bachelor's degree in Business, Analytics, Finance, Marketing, or a related field; an advanced degree (MBA) is preferred.
• Experience in sales strategy, sales operations in a fast-growing tech organisation or business insight / analytics roles or operational experience in finance, management consulting.
• Strong analytical skills and a structured approach to solving unique business problems.
• SQL experience a plus
• Strong project management skills with experience managing end-to-end execution of projects / initiatives that have transformed your company's operations and delivered quantifiable business impact
• Ability to manage multiple projects concurrently, prioritize effectively, and thrive in a fast-paced, results-oriented environment.

Sales Manager Salary: £38,000 - £42,000 per annum  

The Opportunity   

Hyatt Hotels Corporation seeks an ambitious and relationship-driven Sales Manager to join our Hyatt Regency London Olympia team. In this role, you will be responsible for building a nd maintaining strong relationships with key clients and partners to drive satisfaction, retention, and repeat business, all while upholding the brand’s commitment to excellence and authenticity.   

This position blends commercial acumen, client relationship management, and market insight. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organisation with colleagues, clients, and partners.  

• Carry out daily sales activities, including client meetings, contracting and rate negotiations, attending trade shows, participating in FAM trips, and conducting regular site inspections  

• Maintain up-to-date knowledge of the competitive market, identifying new opportunities and capitalising on emerging trends  

• Generate business across rooms and food & beverage by developing and nurturing client and partner relationships  

• Prepare and present regular reports to senior management on sales performance, market activity, and opportunities  

• Collaborate with marketing and other departments to design and implement effective sales strategies and campaigns.  

Experience Required:  

• Proven experience in a Sales Management role within the premium hospitality segment, ideally within a hotel environment  

• Strong communication, negotiation, and influencing skills with a track record of driving revenue growth  

• Demonstrated ability to proactively identify business opportunities and convert leads into long-term partnerships  

• Professional, adaptable, and client-focused approach to relationship management  

• Ability to align sales strategies with overall business objectives and contribute to commercial success  

Experience Preferred:  

• Exposure to London-based hotels with knowledge of UK hospitality standards and local compliance  

• Familiarity with financial roadshow bookings and transient corporate contracting  

• Experience using market intelligence tools and CRM systems to manage accounts and track performance  

• Proficiency in Microsoft Office Suite  

• Participation in industry networking events, fam trips, and territory-based sales initiatives  

Who We Are  
At Hyatt , we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.    

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.   

We’re proud to offer exceptional benefits which include:  

• 12 complimentary nights a year across Hyatt Hotels worldwide  

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!  

• Free meals on duty  

• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels  

• Business attire laundered complimentary  

• Headspace membership and access to our Employee Assistance Programme  

• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide  

Who You Are    

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You are a confident and inspiring leader, passionate about culinary excellence and committed to nurturing talent and driving innovation within a high-performing kitchen team. You enjoy creating unique and memorable experiences through food.  

About Hyatt Regency London Olympia  

Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces.   

Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be 3meeting rooms and direct connectivity to the London Olympia Convention Centre.  

Next steps: Apply today for this Sales Manager role and start your journey with Hyatt!