2,855 Sales Plans jobs in the United Kingdom

Sales Operations Executive
Location: Wilmslow, Cheshire (Hybrid)
Working Hours: 8:30 am - 5:00 pm
Salary: 24,000 + Commission OTE 35K

We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years. Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.

We're looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.

The role:
* Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.
* Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.
* Manage the administration and allocation of inbound leads to the appropriate teams or individuals.
* Answer inbound customer calls, providing a professional and helpful first point of contact.
* Handle appointment cancellations efficiently, updating systems and communicating changes as needed.

Requirements:
About you:
* Confident and proactive, with a positive, can-do attitude.
* Quick to pick up the phone and handle challenges head-on.
* Strong listener with great attention to detail.
* Eager to learn and excel.
* Sales or contact centre background is a bonus.
* Organised, reliable, and comfortable with admin tasks.
* Understands the value of great customer service.
* A team player who communicates clearly and works well with others.

Why join us?
If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes, this could be the perfect role for you!

As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.

In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.

Here's a taste of the perks we roll out for our extraordinary team members:

25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.

Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.

Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.

Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

Why not come and join our growing team now?

• Sales Process Optimisation:
• Streamlining and Optimising Sales Tools
• Pipeline and Funnel Analysis
• Performance Insights
• Cross-functional Collaboration
• Data Integrity & Governance

• Experience in sales operations or revenue operations,
• Ideally within a B2B SaaS or high-growth tech environment.
• Proven expertise in HubSpot CRM and Gong
• Expertise in sales processes, funnel management, and performance metrics.
• Strong analytical and problem-solving skills
• Experience supporting sales forecasting, pipeline reviews, and cross-functional revenue planning.
• Excellent communication and collaboration skills
• Strong project management capabilities

My client is a well established firm based in Hinckley

Due to continued growth, they are looking to recruit a Sales & Operations Administrator to join them on a 12 week temporary leading to permanent basis

Full time role, working:

08:30-16:30 Mon-Thu

08:30-13:00 Fri

Duties:

• Answer the phone and direct calls accordingly.
• Direct email enquiries to the relevant department.
• Managingonline car parts sales via eBay, Amazon andown website:
  • Ordering parts to fulfil customer orders.
  • Booking couriers, printing shipping labels and invoices each morning for the day's orders.
  • Responding to customer'senquiries on CRM systems, including "will this fit" enquiries using electronic parts catalogues.
  • Process returns.
  • Order supplies - boxes, labels, printertoner, etc.
  • Occasional help packing orders on busy days.

• Booking parts in to Sage and allocating them to jobs.
• Creating sales orders & invoices.
• Filing paperwork - invoices, delivery notes, etc.
• Director support - processing expenses, booking flights, hotels, etc.

Previous experience in a similar role is essential

The ideal candidate should also be comfortable processingthe online orders etc, inc. using the eBay & amazon back-end

We are seeking an experienced Sales Operations Manager to lead and coach a team of Business Development Executives ensuring they're equipped to hit daily, weekly, and monthly sales targets. You'll be hands on in developing the teams' skills, identifying areas for growth, and driving performance through regular coaching.

Benefits:

• Competitive salary, commission scheme and performance incentives
• Employer-contributed pension scheme
• Life assurance cover
• BUPA Healthcare plan
• Perkbox membership
• 23 days + bank holidays

As the Sales Operations Manager, you will be responsible for:

• Lead, coach and motivate your team to achieve sales targets
• Monitoring performance through weekly reviews, providing constructive feedback to the team
• Identifying skills gaps and deliver tailored training
• Take action to address performance issues when needed

The successful Sales Operations Manager will have the following related skills / experience:

• Minimum of 2 years' experience in a business environment
• Proven background in B2B sales and team management
• A confident communicator
• Proactive, organised and great at managing time and priorities

Sales Operations Executive
Location: Wilmslow, Cheshire (Hybrid)
Working Hours: 8:30 am - 5:00 pm
Salary: 24,000 + Commission OTE 35K

We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years. Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.

We're looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.

The role:
* Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.
* Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.
* Manage the administration and allocation of inbound leads to the appropriate teams or individuals.
* Answer inbound customer calls, providing a professional and helpful first point of contact.
* Handle appointment cancellations efficiently, updating systems and communicating changes as needed.

Requirements:
About you:
* Confident and proactive, with a positive, can-do attitude.
* Quick to pick up the phone and handle challenges head-on.
* Strong listener with great attention to detail.
* Eager to learn and excel.
* Sales or contact centre background is a bonus.
* Organised, reliable, and comfortable with admin tasks.
* Understands the value of great customer service.
* A team player who communicates clearly and works well with others.

Why join us?
If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes, this could be the perfect role for you!

As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.

In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.

Here's a taste of the perks we roll out for our extraordinary team members:

25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.

Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.

Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.

Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

Why not come and join our growing team now?

• Sales Process Optimisation:
• Streamlining and Optimising Sales Tools
• Pipeline and Funnel Analysis
• Performance Insights
• Cross-functional Collaboration
• Data Integrity & Governance

• Experience in sales operations or revenue operations,
• Ideally within a B2B SaaS or high-growth tech environment.
• Proven expertise in HubSpot CRM and Gong
• Expertise in sales processes, funnel management, and performance metrics.
• Strong analytical and problem-solving skills
• Experience supporting sales forecasting, pipeline reviews, and cross-functional revenue planning.
• Excellent communication and collaboration skills
• Strong project management capabilities

Sales Operations Administrator – IT Channel

• Nottingham
• Up to £30,000 pa (DOE)
• 26 days annual leave + bank holidays, Regular company socials
• Benefits: Access to HealthShield, Holiday Purchase Scheme, Company Socials, Electric Vehicle Scheme, Employee Discount on Technology & Enhanced Maternity & Paternity.
• Our Client: Jigsaw24 (Exclusive Recruitment Partnership)

KEY RESPONSIBILITIES:

• Act as the first point of contact for customers and internal teams, ensuring smooth and professional communication.
• Handle incoming calls and emails, assisting with general enquiries and directing them to the appropriate department.
• Manage the Partner mailbox, categories and assigning requests to appropriate team members.
• Prepare and issue customer quotations, working closely with the Trading Manager to maximise quote conversion.
• Set up and maintain customer Procurement Portals, ensuring accuracy and efficiency.
• Liaise with vendors and suppliers to obtain pricing for non-standard products and bespoke customer requests.
• Process customer orders accurately, providing clear estimated delivery times and managing expectations.
• Ensure customer reports are delivered within agreed timeframes.
• Support additional reporting requests related to account management.
• Maintain an up-to-date knowledge of the company’s products and services to provide informed support.
• Follow company processes and procedures while identifying opportunities for improvement.

SKILLS & EXPERIENCE:

• 2+ years’ experience in a B2B Sales focussed Administration role is essential.
• Previous experience within the technology industry, an IT MSP, or VAR would be beneficial.
• Confident communication skills, with the ability to communicate with internal and external stakeholders at all levels.
• Excellent written ability, with experience of using CRM systems/tools (Salesforce ideally).
• Ability to manage and prioritise multiple tasks effectively.
• A proactive & positive attitude with the ability to work collaboratively within a team.
• UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates .

OUR CLIENT:

After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24’s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple’s largest reseller outside of Apple in the UK, their offering doesn’t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service.

Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset.

If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly.

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.