51 Salesforce Certified Administrator jobs in the United Kingdom

• Hybrid - Leeds Office (3 days in office, 2 days remote)
• £50,000 - £60,000 per annum , dependent on experience
• Annual Performance Bonus
• 25 Days Annual Leave + Bank Holidays + Christmas Closure
• Company Benefits - Sage Benefits, WPA Healthcare (Year 2)
• Supportive Working Culture and Additional Perks

• Inspire, mentor, and manage a talented Salesforce team, encouraging growth and best practices.
• Remain technically involved in Salesforce configuration, customisation, flows, and object management, delivering continuous improvements across the CRM ecosystem.
• Own sprint planning, backlog refinement, and Jira ticket management; acting as Scrum Master when required.
• Collaborate with senior business leaders to gather requirements and translate them into scalable Salesforce solutions.
• Monitor resource capacity within the team and lead recruitment as the CRM team expands.
• Ensure effective cross-functional communication between the CRM team and wider business departments.

• Salesforce Certified Administrator certification
• Demonstrable experience in a Salesforce CRM administration or development role with sound platform knowledge (4+ years minimum)
• Proven leadership experience, managing technical teams in an Agile environment (2+ years minimum)
• Proficient with Salesforce Flows, standard objects and core platform capabilities.
• Experience managing Jira boards, spring planning and Agile ceremonies.
• Exceptional communication skills, with a strong ability to translate business requirements into technical solutions.
• Highly organised, with an ability to prioritise effectively in a dynamic, fast-paced environment.
• Experience with Salesforce integration tools & APIs (desirable)
• Knowledge of AppExchange solutions and third-party integrations (desirable)

Salesforce CRM Delivery Manager, Contract 6 Months, Southampton (Hybrid), 600 per day Inside Ir35

Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM.

You will need to have existing Salesforce CRM experience and implementation experience, along with being able to understand and articulate the technical delivery and data migration side. Having a good understanding of the salesforce ecosystem is critical, as well as delivering in both an agile and waterfall environment.

This is a large workstream within an ever larger data programme to improve customer data, and as such experience working as part of a larger workstream is beneficial, understanding portfolio governance framework. Strong experience being personable and working with internal stakeholders is key, along with data elements to programs.

This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations.

As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration to Salesforce. This role involves coordinating efforts among various teams, including technical and business stakeholders, to ensure that delivery objectives align with the organisation's goals. You will monitor progress, oversee resourcing, mitigates risks, and facilitates communication among team members, to ensure the final deliverable meets all specified requirements and expectations.

This company are based in Southampton and hybrid working with two days on site is expected. Start date ideally will be 26th August. Interviews to happen week commencing 4th August.

• Hybrid - Leeds Office (3 days in office, 2 days remote)
• £50,000 - £60,000 per annum , dependent on experience
• Annual Performance Bonus
• 25 Days Annual Leave + Bank Holidays + Christmas Closure
• Company Benefits - Sage Benefits, WPA Healthcare (Year 2)
• Supportive Working Culture and Additional Perks

• Inspire, mentor, and manage a talented Salesforce team, encouraging growth and best practices.
• Remain technically involved in Salesforce configuration, customisation, flows, and object management, delivering continuous improvements across the CRM ecosystem.
• Own sprint planning, backlog refinement, and Jira ticket management; acting as Scrum Master when required.
• Collaborate with senior business leaders to gather requirements and translate them into scalable Salesforce solutions.
• Monitor resource capacity within the team and lead recruitment as the CRM team expands.
• Ensure effective cross-functional communication between the CRM team and wider business departments.

• Salesforce Certified Administrator certification
• Demonstrable experience in a Salesforce CRM administration or development role with sound platform knowledge (4+ years minimum)
• Proven leadership experience, managing technical teams in an Agile environment (2+ years minimum)
• Proficient with Salesforce Flows, standard objects and core platform capabilities.
• Experience managing Jira boards, spring planning and Agile ceremonies.
• Exceptional communication skills, with a strong ability to translate business requirements into technical solutions.
• Highly organised, with an ability to prioritise effectively in a dynamic, fast-paced environment.
• Experience with Salesforce integration tools & APIs (desirable)
• Knowledge of AppExchange solutions and third-party integrations (desirable)

Salesforce CRM Delivery Manager, Contract 6 Months, Southampton (Hybrid), 600 per day Inside Ir35

Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM.

You will need to have existing Salesforce CRM experience and implementation experience, along with being able to understand and articulate the technical delivery and data migration side. Having a good understanding of the salesforce ecosystem is critical, as well as delivering in both an agile and waterfall environment.

This is a large workstream within an ever larger data programme to improve customer data, and as such experience working as part of a larger workstream is beneficial, understanding portfolio governance framework. Strong experience being personable and working with internal stakeholders is key, along with data elements to programs.

This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations.

As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration to Salesforce. This role involves coordinating efforts among various teams, including technical and business stakeholders, to ensure that delivery objectives align with the organisation's goals. You will monitor progress, oversee resourcing, mitigates risks, and facilitates communication among team members, to ensure the final deliverable meets all specified requirements and expectations.

This company are based in Southampton and hybrid working with two days on site is expected. Start date ideally will be 26th August. Interviews to happen week commencing 4th August.

Salesforce CRM Delivery Manager, Contract 6 Months, Southampton (Hybrid), £600 per day Inside Ir35

Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM.

You will need to have existing Salesforce CRM experience and implementation experience, along with being able to underst.

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Salesforce CRM Team Lead

Location: Leeds West Yorkshire with hybrid working arrangement( Tuesday/ Wednesday/ Thursdayin office)

Hours: Full-Time 8.30am 5.00pm, Permanent

Salary: Competitive, commensurate with experience

About the Role

Were looking for an experiencedSalesforce CRM Team Lead to join our innovative team. This key position involves managing our Salesforce administrators and developers while .

Job title: CRM Administrator (Salesforce)
Location: Hybrid or remote working - Cornwall-based applicants preferred (whilst we welcome remote applications, being based on Cornwall will be an advantage)
Salary: £30,000-£4,000 FTE
Working pattern: Part-time, 20-25 hours per week across 4-5 days
Contract type: Fixed-term, 6 months, opportunity to extend
Closing date: 28th August 2025 - we reserve the right to close sooner if we receive enough applications

We back people to protect the rainforest and fight the climate crisis. 

We’re a climate charity that partners with Indigenous and local communities across the Amazon, Congo, and Papua New Guinea rainforests. By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point.

As CRM Administrator, you will optimise our use of Salesforce CRM to drive efficiency, enhance data integrity, and support the strategic goals of our charity. Reporting initially to the Head of Fundraising & Development and working closely with the Fundraising, Communications and Operations teams, and occasionally a Salesforce consultant, you will be responsible for the day-to-day administration, configuration, and ongoing development of our CRM, providing technical and user support to maximise the platform’s value. While your main responsibilities will focus on Salesforce, there may be occasions where you are required to work with other data or reporting tools such as Power BI, GA4 and Looker Studio, depending on organisational needs. This is an exciting opportunity to apply your technical expertise to a mission-driven environment, ensuring our data systems effectively support our impactful work in climate action and enable us to achieve our ambitious long-term goals.

System Administration & Support

• Maintain our Salesforce CRM, continuously improving how it supports fundraising efforts and helps build stronger relationships with donors.
• Manage user accounts, roles, permission sets, profiles, and security settings.
• Provide day-to-day user support, handling support requests, troubleshooting issues and solving problems, escalating to a Salesforce consultant in complex cases.

Data and Integrations

• Manage data imports, remove duplicates and carry out regular audits to ensure data integrity.
• Maintain accurate and up-to-date records, proactively identifying and resolving data inconsistencies.
• Manage Salesforce integrations and ETL tools including Fundraise Up and SkyVia.
• Work with the Finance Team to ensure financial CRM data is accurate, including income reconciliation as required.

Reporting & Analytics

• Create and maintain key Salesforce reports and dashboards for the team.
• Support segmentation and data briefs for the wider teams using Dotdigital or similar platform.
• Generate ad-hoc reports as requested to support development, communications, events, monitoring, evaluation, and data-driven decisions.
• Support the Finance team with quarterly Gift Aid reports.
• Assist with producing reports using other software such as Power BI, GA4 or Looker Studio if required.

Process Improvement

• Configure and customise Salesforce processes, automation, validation rules, and integrations to improve efficiency.
• Identify inefficiencies and relevant opportunities to improve and streamline our Salesforce processes.
• Build briefs for external consultants and work with them on more complex processes.
• Assist with testing and implementing new features, enhancements, and integrations.
• Monitor Salesforce releases and stay up to date with the latest developments. 

Training & Documentation

• Provide direct support and training to users, including induction and follow-up sessions, and promote best practices in the use of Salesforce.
• Develop and deliver Salesforce training materials and user guides.
• Maintain technical and functional documentation for all system changes and processes.

Other

• Support CRM-related projects and collaborate with internal teams and external partners as needed.
• Ensure compliance with relevant data protection regulations and organisational policies.

Requirements

• You have 2+ years’ experience as a Salesforce Administrator, ideally in a non-profit or purpose-driven organisation.
• You know your way around Salesforce NPSP and its features, and you're comfortable using it to support teams and streamline processes.
• You’re actively working towards (or already hold) your Salesforce Administrator certification.
• You have solid experience managing user accounts, roles, permission sets, profiles, and system security settings.
• You’re curious, enthusiastic, and engaged in the Salesforce ecosystem, maybe through Trailhead, user groups, or community forums.
• You know how to build clear, useful reports and dashboards that help teams make data-informed decisions.
• You’re confident in managing processes and automations, and you understand validation rules and integrations that help the CRM run smoothly.
• You have a sharp eye for detail and take pride in getting things right.
• You enjoy solving problems and can explain technical issues clearly to non-technical colleagues.
• You’re a strong communicator and organised project manager who can juggle multiple priorities with ease.
• You enjoy supporting others, improving systems, and making sure the CRM is a genuinely valuable tool for the whole organisation.
• You're fluent in spoken and written English, and highly competent with Google and Microsoft Office tools.
• You have a genuine interest in and commitment to the humanitarian and environmental principles of Cool Earth.
• You’re aligned with our values: “smart”, “driven”, “open”, and “locally-led”.

It would be great (but not essential) if you also have:

• A Salesforce Administrator certification.
• Some experience with Power BI, GA4 and Looker Studio, or other marketing and data tools.
• Experience working in the charity or non-profit sector, and an understanding of the unique challenges and opportunities that come with it.
• Fluent written and spoken Spanish.

Equal Opportunities

At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees. We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements.

Safeguarding

Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities.

We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice .

Benefits

Benefits

Why work for us?

As well as using your career as a force for good, there are loads of reasons why Cool Earth is a great employer.

• Flexible Working – we work flexible hours with the opportunity to work from home, the office, or even overseas.
• Employee Assistance Programme – 24/7 helpline, counselling services, and self-guided mental health programmes for you and your family.
• Learning & Development – every employee has a £1,000 L&D budget, plus organisation-wide orkshops and trainings.
• Time Off – generous and enhanced time off policies for holiday, family/parental leave, sickness and medical.
• Support Good Causes – you can take two extra days off per year to volunteer, and we have a workplace payroll giving scheme for tax-free donations to other charities.
• And more! As a global organisation we have additional benefits and perks which are country-specific.

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

Practice Area

BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.

We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.

What You'll Do

At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change.

Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.

As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures.

You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily.

Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.

Your responsibilities will include :

• Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions.
• Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs.
• Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems.
• Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks.
• Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems

You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily.

What You'll Bring

• 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors.
• Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing.
• Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems)
• Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc)
• Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.)
• Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations.
• Deep understanding of:
  • Different integration patterns and best practices such as events, synchronous vs. asynchronous
  • E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc.
• Analytical mindset and excellent problem-solving skills.
• Strong communication skills for stakeholder engagement at all levels
• Ability to work under pressure and willingness to travel to clients world-wide
• Strong communication and presentation skills.
• University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration.

Additional info

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

Business Data Analyst - Data Migration / As-Is To-Be Analysis (Salesforce CRM)
Contract 6 Months, Southampton (Hybrid), (Apply online only) per day Inside IR35

Contract role for an experienced Business Data Analyst required to support a large-scale transformation programme, focused on replacing legacy systems with Salesforce CRM and delivering strategic improvements to customer data.

You'll bring proven experience in data analysis, data mapping, and data migration projects within CRM or enterprise system transformations. Strong experience of working on as-is/to-be process mapping, impact assessment, and business/data requirements gathering is essential. Understanding of the Salesforce data model and broader Salesforce ecosystem will be a strong advantage.

This role is for a proactive and detail-oriented Data Analyst to support a major CRM and customer data transformation, including the migration from legacy systems to Salesforce. This role will focus on analysing customer data, documenting legacy structures, identifying data quality issues, and supporting data mapping, cleansing, validation, and reconciliation activities. Working closely with cross-functional teams, the analyst will also contribute to data governance, ensure GDPR compliance, and help define business data requirements. The position is key to driving insight, enabling CRM optimisation, and ensuring the integrity and successful delivery of customer data throughout the migration process.

Experience Required:

• Proven experience supporting data migration projects, including legacy data analysis and transformation.
• Familiarity with data governance frameworks, including stewardship, ownership, and quality monitoring.
• Proficiency in SQL, Excel, python and data visualisation tools (e.g., Power BI, Tableau).
• Experience working with Snowflake would be advantageous
• Familiarity with Salesforce data models (leads, opportunities, contacts and accounts)
• Understanding of data privacy regulations (e.g., GDPR) and data protection impact assessments (DPIAs).
• Strong communication skills and the ability to translate data into clear business insights.
• Experience working in agile or project-based environments.

This company are based in Southampton and hybrid working with two days on site is expected. Start date ideally will be 26th August. Interviews to happen week commencing 11th August.