305 Sap c4c jobs in the United Kingdom

Customer Relationship Management Specialist

trg.recruitment

Posted 6 days ago

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Job Description

CRM Specialist (Technical)


Industry : Consumer Tech / Entertainment

Location : UK

Working Policy : Remote

Company Size : 5,000+

Interview Process : 2–3 stages

Salary : £300-315 per day (outside IR35)

End Date: 31st March 2026


Key Criteria & Focus Areas :


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Customer Relationship Management Manager

Sheffield, Yorkshire and the Humber Harnham

Posted 6 days ago

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Job Description

CRM Manager

Location: Sheffield (Hybrid, 2-3 days per week)

Salary: Up to £55,000

The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement.

The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy and visibility from day one.

Key Responsibilities

  • Develop and own CRM strategy and execution across email, SMS, push, and in-app.
  • Build and optimise automated customer journeys using Braze and Hubspot.
  • Plan and execute lifecycle campaigns to drive customer retention and increase LTV.
  • Collaborate with stakeholders across Marketing, Product, and Data.
  • Lead A/B testing, reporting, and optimisation of CRM activity.
  • Identify and implement segmentation strategies for personalised communications.
  • Represent CRM across the business, influencing product and marketing decisions.

Skills & Experience Essential:

  • 2-3 years experience in CRM or lifecycle marketing.
  • Strong understanding of marketing automation, CRM KPIs, segmentation, and A/B testing.
  • Hands-on experience with CRM tools such as Braze and/or Hubspot.
  • Background in B2C marketing; B2B experience a plus.
  • Confident working cross-functionally with commercial and technical teams.
  • Comfortable in a fast-paced scale-up environment.

Desirable:

  • Experience working as the sole CRM professional or in a small CRM team.
  • Exposure to customer journey mapping and performance analysis.
  • Interest in fintech, automotive, or consumer tech sectors.

Benefits

  • Up to £55,000 base salary
  • Hybrid working (2-3 days/week in Sheffield office)
  • Opportunity to own CRM strategy and build from scratch
  • Fast-growing scale-up with real ownership and visibility
  • Collaborative and ambitious team culture

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords CRM Manager, Lifecycle Marketing, Marketing Automation, Braze, Hubspot, Retention, Customer Journey, Email Marketing, B2C Marketing, Fintech, Sheffield Jobs, CRM Strategy

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Customer Relationship Management Manager

Bishop Auckland, North East Blair West

Posted today

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Job Description

Blair West are supporting Flooring Superstore to find a CRM Manager. This role has been created to strengthen customer engagement and retention through data-led campaigns, while also maximising prospect marketing activity to drive new customer growth. Reporting directly to the Head of Marketing, this is a key appointment within the marketing function. The opportunity: Lead the development and delivery of CRM and direct marketing campaigns to maximise customer engagement and retention. Build and execute targeted campaigns across multiple channels, including email, SMS, and direct mail. Segment customer data to create personalised communications and improve campaign effectiveness. Manage direct marketing activity to prospect audiences, supporting customer acquisition. Oversee reporting and performance metrics to measure campaign impact and effectiveness. Collaborate with wider marketing and commercial teams to align messaging and strategies. Monitor and optimise campaign performance through testing and analytics. Contribute to the continuous improvement of the CRM and marketing processes. You’ll be the ideal candidate for this position if you have: Experience developing and delivering CRM and direct response marketing campaigns. Strong working knowledge of data segmentation, customer profiling, and campaign targeting. Proficiency with CRM platforms and marketing automation tools. Analytical skills with the ability to interpret performance data and apply insights to improve campaigns. Commercial awareness and understanding of customer lifecycle management. Experience of managing third-party suppliers and creative agencies. Knowledge of compliance requirements relating to customer data and GDPR. A results-driven mindset with the ability to manage multiple projects at once. The benefits included with this opportunity: Opportunity to play a pivotal role in shaping customer marketing strategy. A key position within a growing marketing function, reporting directly to senior leadership. Exposure to a broad range of campaigns and marketing activity, spanning both retention and acquisition. Collaborative and supportive working environment. Competitive salary and package. Our commitment Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. Please speak to their consultant if you require reasonable adjustments at any stage during their experience with us.
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Customer Relationship Management Developer

3Search

Posted today

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Job Description

CRM Business Analyst/Developer (Microsoft Dynamics) Salary: Up to £50,000 Location: Hybrid (City of London) – 3 days in-office Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100 years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment. The CRM Business Analyst will… Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via Power BI Provide internal training, documentation, and stakeholder support to drive system confidence Lead process audits, identify automation opportunities, and embed scalable CRM improvements Essential Skills Strong hands-on experience with Microsoft Dynamics 365 (workflows, configuration, ticketing) Power BI reporting and dashboard building Good experience with FetchXml would be ideal! Strong communication and stakeholder influencing skills Data integrity and governance best practices (GDPR awareness) Experience running CRM-related projects or systems improvement initiatives SQL Skills are preferred but not essential. Benefits Direct influence on business-wide transformation and tech strategy Supportive, values-driven team culture with strong leadership Commitment to internal development and knowledge sharing Work for a meaningful membership organisation in the professional services sector Flexible hybrid working (3 days in office – Bank/Moorgate/St Paul) Work 35h week 28 days holiday up to 6.5% pension contribution Life assurance Extra days off for house move or to support your cause. 24/7 confidential health support Access to digital health services Fitness-service account for meditation, yoga or fitness sessions Explore this unique opportunity to transform CRM adoption and strategy in the not-for-profit sector. Submit your CV now to be considered for a role that combines technical impact and mission-led purpose. At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.
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Customer Relationship Management Developer

3Search

Posted today

Job Viewed

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Job Description

CRM Business Analyst/Developer (Microsoft Dynamics)



Salary: Up to £50,000

Location: Hybrid (City of London) – 3 days in-office

Industry - Membership Organisation



Join a purpose-driven organisation transforming its CRM strategy



Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals.


They’re on a mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems.


With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment.




This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Manager

Bishop Auckland, North East Blair West

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Blair West are supporting Flooring Superstore to find a CRM Manager. This role has been created to strengthen customer engagement and retention through data-led campaigns, while also maximising prospect marketing activity to drive new customer growth.


Reporting directly to the Head of Marketing, this is a key appointment within the marketing function.


The opportunity:

  • Lead the development and delivery of CRM and direct marketing campaigns to maximise customer engagement and retention.
  • Build and execute targeted campaigns across multiple channels, including email, SMS, and direct mail.
  • Segment customer data to create personalised communications and improve campaign effectiveness.
  • Manage direct marketing activity to prospect audiences, supporting customer acquisition.
  • Oversee reporting and performance metrics to measure campaign impact and effectiveness.
  • Collaborate with wider marketing and commercial teams to align messaging and strategies.
  • Monitor and optimise campaign performance through testing and analytics.
  • Contribute to the continuous improvement of the CRM and marketing processes.


You’ll be the ideal candidate for this position if you have:

  • Experience developing and delivering CRM and direct response marketing campaigns.
  • Strong working knowledge of data segmentation, customer profiling, and campaign targeting.
  • Proficiency with CRM platforms and marketing automation tools.
  • Analytical skills with the ability to interpret performance data and apply insights to improve campaigns.
  • Commercial awareness and understanding of customer lifecycle management.
  • Experience of managing third-party suppliers and creative agencies.
  • Knowledge of compliance requirements relating to customer data and GDPR.
  • A results-driven mindset with the ability to manage multiple projects at once.


The benefits included with this opportunity:

  • Opportunity to play a pivotal role in shaping customer marketing strategy.
  • A key position within a growing marketing function, reporting directly to senior leadership.
  • Exposure to a broad range of campaigns and marketing activity, spanning both retention and acquisition.
  • Collaborative and supportive working environment.
  • Competitive salary and package.


Our commitment

Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. Please speak to their consultant if you require reasonable adjustments at any stage during their experience with us.

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Business Analyst

London, London TekSelect

Posted today

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Job Description

contract
Role: Salesforce Business Analyst (4 Month FTC) Location: London - x2 a month (Adhoc) Salary: Up to £60,000 Heavy Salesforce experience is essential for this role, and you will need to have either a 2 week notice or less OR immediately available. A recognised UK based nonprofit are undergoing a large long-term Salesforce digital transformation seeking a Salesforce Business Analyst to join their cross-functional team of experts. They have a variety of clouds in their org, and you will gain first hand exposure to the latest NonProfitCloud. You will lead across stakeholder engagements with technical and non-technical teams, hold requirement gathering workshops and involved in change management. Their internal culture is vibrant, people-first and offers flexibility. You will be required to attend office a couple of times a month on an adhoc basis where the team get together and often have social team bonding activities during these allocated days. This will be a 4 month FTC with room for extension by at least another 2 months. Requirements: Proven experience as salesforce business analyst NPSP experience is essential & Service cloud - Desired Proficiency in stakeholder engagement and running workshops Full right to work in the UK Experience with change management Relevant Salesforce certifications Benefits include: 25 days AL BH (Additional days acquired after 2 years’ service) Flexible working, and flexi working hours 6% employer pension contributions Enhanced maternity leave Death in service Interest free educational loans Discretionary bonus scheme other perks Interviews will commence WC 8th - Apply and await to hear if you fit the requirements.
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Customer Relationship Management Business Analyst

London, London TekSelect

Posted today

Job Viewed

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Job Description

contract
Role: Salesforce Business Analyst (4 Month FTC) Location: London - x2 a month (Adhoc) Salary: Up to £60,000 Heavy Salesforce experience is essential for this role, and you will need to have either a 2 week notice or less OR immediately available. A recognised UK based nonprofit are undergoing a large long-term Salesforce digital transformation seeking a Salesforce Business Analyst to join their cross-functional team of experts. They have a variety of clouds in their org, and you will gain first hand exposure to the latest NonProfitCloud. You will lead across stakeholder engagements with technical and non-technical teams, hold requirement gathering workshops and involved in change management. Their internal culture is vibrant, people-first and offers flexibility. You will be required to attend office a couple of times a month on an adhoc basis where the team get together and often have social team bonding activities during these allocated days. This will be a 4 month FTC with room for extension by at least another 2 months. Requirements: Proven experience as salesforce business analyst NPSP experience is essential & Service cloud - Desired Proficiency in stakeholder engagement and running workshops Full right to work in the UK Experience with change management Relevant Salesforce certifications Benefits include: 25 days AL BH (Additional days acquired after 2 years’ service) Flexible working, and flexi working hours 6% employer pension contributions Enhanced maternity leave Death in service Interest free educational loans Discretionary bonus scheme other perks Interviews will commence WC 8th - Apply and await to hear if you fit the requirements.
This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Business Analyst

London, London TekSelect

Posted 2 days ago

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Job Description

Role: Salesforce Business Analyst (4 Month FTC)

Location: London - x2 a month (Adhoc)

Salary: Up to £60,000


Heavy Salesforce experience is essential for this role, and you will need to have either a 2 week notice or less OR immediately available.


A recognised UK based nonprofit are undergoing a large long-term Salesforce digital transformation seeking a Salesforce Business Analyst to join their cross-functional team of experts. They have a variety of clouds in their org, and you will gain first hand exposure to the latest NonProfitCloud.


You will lead across stakeholder engagements with technical and non-technical teams, hold requirement gathering workshops and involved in change management.


Their internal culture is vibrant, people-first and offers flexibility. You will be required to attend office a couple of times a month on an adhoc basis where the team get together and often have social team bonding activities during these allocated days.


This will be a 4 month FTC with room for extension by at least another 2 months.


Requirements:

  • Proven experience as salesforce business analyst
  • NPSP experience is essential & Service cloud - Desired
  • Proficiency in stakeholder engagement and running workshops
  • Full right to work in the UK
  • Experience with change management
  • Relevant Salesforce certifications


Benefits include:

  • 25 days AL + BH (Additional days acquired after 2 years’ service)
  • Flexible working, and flexi working hours
  • 6% employer pension contributions
  • Enhanced maternity leave
  • Death in service
  • Interest free educational loans
  • Discretionary bonus scheme
  • + other perks


Interviews will commence WC 8th - Apply and await to hear if you fit the requirements.

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Business Analyst

TekSelect

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Role: Salesforce Business Analyst (4 Month FTC)

Location: London - x2 a month (Adhoc)

Salary: Up to £60,000


Heavy Salesforce experience is essential for this role, and you will need to have either a 2 week notice or less OR immediately available.


A recognised UK based nonprofit are undergoing a large long-term Salesforce digital transformation seeking a Salesforce Business Analyst to join their cross-functional team of experts. They have a variety of clouds in their org, and you will gain first hand exposure to the latest NonProfitCloud.


You will lead across stakeholder engagements with technical and non-technical teams, hold requirement gathering workshops and involved in change management.


Their internal culture is vibrant, people-first and offers flexibility. You will be required to attend office a couple of times a month on an adhoc basis where the team get together and often have social team bonding activities during these allocated days.


This will be a 4 month FTC with room for extension by at least another 2 months.


Requirements:

  • Proven experience as salesforce business analyst
  • NPSP experience is essential & Service cloud - Desired
  • Proficiency in stakeholder engagement and running workshops
  • Full right to work in the UK
  • Experience with change management
  • Relevant Salesforce certifications


Benefits include:

  • 25 days AL + BH (Additional days acquired after 2 years’ service)
  • Flexible working, and flexi working hours
  • 6% employer pension contributions
  • Enhanced maternity leave
  • Death in service
  • Interest free educational loans
  • Discretionary bonus scheme
  • + other perks


Interviews will commence WC 8th - Apply and await to hear if you fit the requirements.

This advertiser has chosen not to accept applicants from your region.
 

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