197 Sap Training jobs in the United Kingdom

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits. On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Change and Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Duties/Responsibilities:**
+ Project Participation: Be an integral part of the Change and Training Team, contributing to the successful implementation of new systems and processes, transforming business change into tangible value.
+ Deliverables: Deliver high-quality business change deliverables on time as part of the project scope.
+ Apply the change & training methodology to the project or programme ensuring, depending upon the scenario this will include but is not limited to:
+ Change Network Support: Assist in establishing and managing a Change Network, including change agents, super users, and trainers, to facilitate business engagement and readiness.
+ Impact Assessment Support: Help assess the impact of the transformation, quantifying the scale and nature of changes across various organisational groups.
+ Change Action Planning: Collaborate to create, maintain, and execute a detailed change action plan addressing identified change impacts, including communication, training, and other relevant interventions.
+ Communication Planning: Support the creation and execution of a communications plan, ensuring alignment with the overall project change strategy.
+ Business Process Support: Assist in updating business process maps and developing standard operating procedures in coordination with the business process leads.
+ Readiness Assessment: Contribute to business readiness assessments, supporting project readiness tracking and conducting surveys to gather input on the change process.
+ Training Support for various training activities, including:
-Training needs analysis.
-Training material development.
-Course logistics and scheduling.
-Train-the-trainer sessions.
-End-user training delivery and feedback collection.
+ Technical Tools Support: Support the technical configuration of change management and training tools (e.g., LMS platforms or survey tools) as required.
+ Knowledge Sharing: Contribute to team development and the enhancement of methodology practices, taking responsibility for self-directed learning and advancing team skills.
+ Contribute to practice development supporting or leading on initiatives and or supporting business development activities.
**Qualifications:**
+ APMG Foundation.
**Required Skills / Abilities:**
**Experience:**
+ 4+ years working in change management, training or organisation development with exposure to large-scale technology transformations
+ Experience in supporting OCM and training delivery in technology driven change environments.
+ Have led on specific deliverables within the OCM and or Training on technology driven change programmes.
+ Understand how the different OCM and Training methodology components enable end users to adopt new ways of working smoothly.
**Skills:**
+ Strong written and verbal communication skills, with the ability to present clearly and effectively.
+ Able to quickly analyse business processes and identify interdependencies across teams and functions.
+ Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes.
+ Ability to influence and manage diverse stakeholders across different levels of the organisation.
+ Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes.
+ Skilled in coaching and empowering others to help themselves during change processes.
**Personal Attributes:**
+ High personal drive, able to work independently with good judgment and initiative.
+ Strong problem-solving abilities.
+ Positive attitude, empathetic, and open to change.
+ Flexible and adaptable in a fast-paced environment, able to work under pressure and handle ambiguity effectively.
+ Natural curiosity to understand client organisation context to enhance understanding of change and training needs to provide best possible client outcomes.
+ Interest in ongoing learning.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Training Analysts are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT Data Business Solutions project toolset.
**Job Summary:**
As an OCM Change & Training Analyst you will support organisational change and training efforts for technology driven transformation projects. The role focuses on applying our Organisational Change Management (OCM) methodology to ensure smooth business change adoption and effective training delivery, ensuring all stakeholders are prepared, engaged, and fully equipped to adopt to new ways of working.
**Duties/Responsibilities:**
+ **Change Management Support:**
+ Assist in creating and executing change management strategies to drive successful adoption of new systems and processes.
+ Support the creation of a detailed impact assessment to evaluate the scope of change across various stakeholder groups.
+ Help develop and implement a change action plan, addressing communication, training, policy, and process needs.
+ **Training Development & Delivery:**
+ Support training activities including needs analysis, material development, and tool selection.
+ Assist with organising and scheduling training sessions, including train-the-trainer and end-user training.
+ Gather feedback from training sessions to ensure continuous improvement.
+ **Stakeholder Engagement & Support:**
+ Help establish a Change Network of change agents, super users, and trainers to support the business transformation.
+ Support communication efforts, ensuring consistent messaging aligned with the change strategy.
+ **Process & Documentation:**
+ Work with business process leads to update business process maps and create standard operating procedures (SOPs).
+ **Knowledge Sharing & Continuous Improvement:**
+ Contribute to the advancement of the team's skills and knowledge base.
+ Take ownership of self-directed learning and development.
**Required Skills / Abilities:**
+ **Experience:**
+ 2+ years in change management, training, or organisational development, with exposure to large-scale technology transformations.
+ Experience in supporting OCM methodologies and training delivery.
+ **Skills:**
+ Strong communication and interpersonal skills, with the ability to influence stakeholders across all levels.
+ Excellent organisational skills and attention to detail.
+ Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
+ **Personal Attributes:**
+ Self-motivated, proactive, and adaptable.
+ Strong problem-solving abilities and the ability to think critically about business processes and interdependencies.
+ Positive attitude, empathetic, and open to change.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Training Analysts are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT Data Business Solutions project toolset.
**Job Summary:**
As an OCM Change & Training Analyst you will support organisational change and training efforts for technology driven transformation projects. The role focuses on applying our Organisational Change Management (OCM) methodology to ensure smooth business change adoption and effective training delivery, ensuring all stakeholders are prepared, engaged, and fully equipped to adopt to new ways of working.
**Duties/Responsibilities:**
+ **Change Management Support:**
+ Assist in creating and executing change management strategies to drive successful adoption of new systems and processes.
+ Support the creation of a detailed impact assessment to evaluate the scope of change across various stakeholder groups.
+ Help develop and implement a change action plan, addressing communication, training, policy, and process needs.
+ **Training Development & Delivery:**
+ Support training activities including needs analysis, material development, and tool selection.
+ Assist with organising and scheduling training sessions, including train-the-trainer and end-user training.
+ Gather feedback from training sessions to ensure continuous improvement.
+ **Stakeholder Engagement & Support:**
+ Help establish a Change Network of change agents, super users, and trainers to support the business transformation.
+ Support communication efforts, ensuring consistent messaging aligned with the change strategy.
+ **Process & Documentation:**
+ Work with business process leads to update business process maps and create standard operating procedures (SOPs).
+ **Knowledge Sharing & Continuous Improvement:**
+ Contribute to the advancement of the team's skills and knowledge base.
+ Take ownership of self-directed learning and development.
**Required Skills / Abilities:**
+ **Experience:**
+ 2+ years in change management, training, or organisational development, with exposure to large-scale technology transformations.
+ Experience in supporting OCM methodologies and training delivery.
+ **Skills:**
+ Strong communication and interpersonal skills, with the ability to influence stakeholders across all levels.
+ Excellent organisational skills and attention to detail.
+ Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
+ **Personal Attributes:**
+ Self-motivated, proactive, and adaptable.
+ Strong problem-solving abilities and the ability to think critically about business processes and interdependencies.
+ Positive attitude, empathetic, and open to change.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Training Analysts are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT Data Business Solutions project toolset.
**Job Summary:**
As an OCM Change & Training Analyst you will support organisational change and training efforts for technology driven transformation projects. The role focuses on applying our Organisational Change Management (OCM) methodology to ensure smooth business change adoption and effective training delivery, ensuring all stakeholders are prepared, engaged, and fully equipped to adopt to new ways of working.
**Duties/Responsibilities:**
+ **Change Management Support:**
+ Assist in creating and executing change management strategies to drive successful adoption of new systems and processes.
+ Support the creation of a detailed impact assessment to evaluate the scope of change across various stakeholder groups.
+ Help develop and implement a change action plan, addressing communication, training, policy, and process needs.
+ **Training Development & Delivery:**
+ Support training activities including needs analysis, material development, and tool selection.
+ Assist with organising and scheduling training sessions, including train-the-trainer and end-user training.
+ Gather feedback from training sessions to ensure continuous improvement.
+ **Stakeholder Engagement & Support:**
+ Help establish a Change Network of change agents, super users, and trainers to support the business transformation.
+ Support communication efforts, ensuring consistent messaging aligned with the change strategy.
+ **Process & Documentation:**
+ Work with business process leads to update business process maps and create standard operating procedures (SOPs).
+ **Knowledge Sharing & Continuous Improvement:**
+ Contribute to the advancement of the team's skills and knowledge base.
+ Take ownership of self-directed learning and development.
**Required Skills / Abilities:**
+ **Experience:**
+ 2+ years in change management, training, or organisational development, with exposure to large-scale technology transformations.
+ Experience in supporting OCM methodologies and training delivery.
+ **Skills:**
+ Strong communication and interpersonal skills, with the ability to influence stakeholders across all levels.
+ Excellent organisational skills and attention to detail.
+ Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
+ **Personal Attributes:**
+ Self-motivated, proactive, and adaptable.
+ Strong problem-solving abilities and the ability to think critically about business processes and interdependencies.
+ Positive attitude, empathetic, and open to change.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Training Analysts are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT Data Business Solutions project toolset.
**Job Summary:**
As an OCM Change & Training Analyst you will support organisational change and training efforts for technology driven transformation projects. The role focuses on applying our Organisational Change Management (OCM) methodology to ensure smooth business change adoption and effective training delivery, ensuring all stakeholders are prepared, engaged, and fully equipped to adopt to new ways of working.
**Duties/Responsibilities:**
+ **Change Management Support:**
+ Assist in creating and executing change management strategies to drive successful adoption of new systems and processes.
+ Support the creation of a detailed impact assessment to evaluate the scope of change across various stakeholder groups.
+ Help develop and implement a change action plan, addressing communication, training, policy, and process needs.
+ **Training Development & Delivery:**
+ Support training activities including needs analysis, material development, and tool selection.
+ Assist with organising and scheduling training sessions, including train-the-trainer and end-user training.
+ Gather feedback from training sessions to ensure continuous improvement.
+ **Stakeholder Engagement & Support:**
+ Help establish a Change Network of change agents, super users, and trainers to support the business transformation.
+ Support communication efforts, ensuring consistent messaging aligned with the change strategy.
+ **Process & Documentation:**
+ Work with business process leads to update business process maps and create standard operating procedures (SOPs).
+ **Knowledge Sharing & Continuous Improvement:**
+ Contribute to the advancement of the team's skills and knowledge base.
+ Take ownership of self-directed learning and development.
**Required Skills / Abilities:**
+ **Experience:**
+ 2+ years in change management, training, or organisational development, with exposure to large-scale technology transformations.
+ Experience in supporting OCM methodologies and training delivery.
+ **Skills:**
+ Strong communication and interpersonal skills, with the ability to influence stakeholders across all levels.
+ Excellent organisational skills and attention to detail.
+ Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
+ **Personal Attributes:**
+ Self-motivated, proactive, and adaptable.
+ Strong problem-solving abilities and the ability to think critically about business processes and interdependencies.
+ Positive attitude, empathetic, and open to change.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.